This is, by far, the best Residence Inn by Marriott I have stayed in. I'm am Marriott Platinum so I…read morehave stayed in quite a few. The staff is exceptional. Friendly competent and welcoming. The hotel lobby, kitchen area, pool, work out room, laundry and whirlpool is kept spotless. The rooms are very spacious and have all you need to cook clean and be comfortable. The breakfast is more than the usual inedible items of the day and edible staples. All the food put out is great, as is the breakfast staff.

I have recently begun staying at Marriot brand hotels and the Residence Inn at Bangor does not…read moredisappoint. There is plenty of parking both public and private (behind a key activated gate) and it's FREE. The lobby is very clean and staff is very friendly. I was able to get approved for a late checkout which is helpful as we are attending the PBR event next door at the Cross Insurance Center. The convenience of being able to walk to any venue at the center is very convenient and worth the costs. I got a king bed suite which has plenty of room and a pull out couch. Bathrooms are huge with plenty of lighting and our room had an oversized walk-in shower. Pressure and water temp were great and I didn't feel like I didn't have any room to move around. Bed is comfortable and like most places the pillows are "eh", where I typically have to stack a couple to get comfortable for me to sleep. The little kitchen has everything you need to cook a small meal for your family if you choose to. Ice maker is built into the freezer making it easy to produce ice without having to walk down a long hallway to find the ice machine. It's full size refrigerator in the suite so we ordered Walmart delivery to bring some snacks and drinks to the room. The Hollywood Casino is located across the street and there is plenty of restaurants and shopping within 2-3 miles of the area. If you are attending an event at the Cross Insurance Center, I would highly recommend that you stay at the Residence Inn both for convenience and comfort. The Timber Kitchen and Bar is located within the hotel but also accessible from outside the hotel. Read about my review with them that you won't want to miss. Overall, I had a great experience and I would stay here again if we attend any events at the Cross Insurance Center, both for the proximity to the venue, but also because I can keep my car parked for free at the hotel.

The staff here is incredibly friendly…read more Jessie was amazing, she was very inquizitive about my interests and needs, and was incrediblu sociable. Awesome service from her! SULLEN! Hope your paintball team kicks butt!! Gina was rocking, super friendly and awesome, very helpful! Super chill!! Your bartending staff Jacob and Izzy were really cool! and turndown service was on point. If you want friendly service here is your destination! Thanks for making my stay comfortable and awesome

Manager was bad. We had 90 degree temp on 4 th floor and they didn't care. They didn't fix it…read morefor the three nights we were there- and my CC was fraudulently "run" several times. I'm a Hilton Diamond - due to staying sooo many nights travling for work- and have stayed at several Marriott properties as well- this was by far the worst experience- and worst manager/staff- we have experienced in a long time.

Well located next Highway 95 just south of Bangor. We were very happy as the beds are very…read morecomfortable, the rooms were quiet and the water pressure was really good so we had a great night's rest and an enjoyable morning shower. For a hotel complimentary premade breakfast, theirs was excellent and one of the best we'd ever had. Lots of bacon. They had a very cool touchless pancake maker. Cons: The décor is very dated - we stayed on the 3rd floor that was decorated with a long row of first lady photos along both sides of the corridor hall - honestly it felt like something out of the Shining. There were odd sinks in the hallway near the elevator. The ice machine on the 1st floor was great but the ice machine on the 3rd floor didn't work and on the 2nd floor did not produce a lot of ice. The spa is tiny and no children allowed and the swimming pool is not connected to the hotel but in the parking lot. We wish they'd start the breakfast at 6am on weekends - we had an adventure planned so we had to leave at 7am when the breakfast just opened so we missed that morning. Keep perspective - this is not a posh modern hotel. Once you get used to its oddness, the hotel is a good, more affordable place for a good night's rest. We needed a hotel in Bangor ME for Labor Day Weekend - we checked the major chain hotels and the prices were all super expensive as it looks like they doubled their prices for the holiday weekend. Best Western White House Inn was the most affordable of what we could find. We noticed when we google mapped the hotel location, it was listed in Hampden ME as they are closer to Hampden but the Bangor address must be more desirable.

I loved staying here! Was here for one night on a East Coast road trip and it was such a charming…read morehotel. Very quaint but clean and cozy. The perks for being a member of Best Western were better than most other BW hotels as well (fresh baked cookies, waters and mints in the room). It was quiet even though it was right off the freeway. Would definitely recommend a stay here.

Stayed here on business for 4 days. Staff was very friendly and pleasant. Rooms were clean and well…read moremaintained. I cannot speak to the restaurant for dinner but breakfast was good but standard for a Garden Inn. Housekeeping did a good job with requests for towels and such. Definitely one of the nicer Garden Inns I've stayed at I am frequent traveler (weekly) and Diamond member I would recommend this property and would stay here again.

We go up to Bangor once a year or so to visit family. Last year we stayed at the Hampton Inn across…read morethe street (you can find my 4-star review), but were a bit jealous of the restaurant/bar in the Garden Inn across the street. This year, we paid the extra $30 to stay at the HGI (plus another $30 for breakfast, which is free at the Hampton). There were a number of minor disappointments at the HGI but nothing compares to the lack of hot water for a shower in the morning, which is baseline to call yourself a hotel. There's nothing quite like a cold shower after a bad night's sleep. Minor disappointments included that there was nobody at the front desk when we tried to check in at about 6 p.m. There was no bell and after 10 minutes of waiting we had to let ourselves behind the counter to knock on the manager's door. It was also really noisy - sound insulation is terrible, particularly from the hallway, which was a behive of squabbling children and teenagers and banging doors all night long. The toilet was mal-adjusted (the float was set above the fill tube) until I fixed it at about 2:00 a.m.

The stay was awesome! Byanca was amazing and so accommodating. Our flight kept getting canceled and…read moreshe extended our checkout time later so we didn't have to sit at the airport waiting. As it turned out, we ended up staying two extra nights on top of the one stay after our first flight was canceled. She is an asset to the Marriott Company. She definitely belongs in an upper management position. We will continue to use your organization for all our travels. Thank you!

This hotel is a solid 3, not the best but also not terrible. The beds are fine, but I did toss and…read moreturn for a good while before falling asleep. I don't know if I just couldn't get comfortable or if it was the air conditioners fault. It literally made the most obnoxious sound all night. The bathroom though was spacious and clean. A definite downside for me was the gym. It only contained two treadmills and a bike, nothing else. Even the most base of hotels have at least a yoga mat and a selection of weights.

I've been driving past this motel since the late 1980's on my route from the Mid-Atlantic and New…read moreEngland states to the Canadian Maritimes and was always intrigued. This is the first time I had the opportunity to spend a night as I had a rendezvous with dog rescue workers in Bangor (Wally #11). Lynn could not have been more welcoming nor more accommodating. The room was immaculate. As a woman traveling alone, safety and security are important factors to consider when it comes to overnight lodging. The Colony Motel surpassed all expectations. When and if the opportunity presents itself again, I'll be back. Additionally, I'll not hesitate to recommend the Colony Motel to family, friends, and in my social media chat groups.

Stayed here for two nights mid-September, both nights were last minute requests (the second night…read moredue to a hurricane moving in) and the owner, Lynn, was extremely accommodating. When she found out it was our anniversary, we came back to our room after dinner to a very thoughtful surprise in our room. Quiet setting, room was very clean, Lynn is very conscientious. This place was a very nice find.

I'm a Diamond member and this is one of my favorite hotels to stay at when I travel for work. Very…read moreconvenient location, not loud at all considering it right on an on ramp. Room was great and clean! Bathroom was big and comfortable. Home made Cookies at night is a really nice touch! Staff is always friendly. They have games available to play if you wish. The workout room is great and more than enough equipment. Breakfast has a great selection of food! Will continue to stay here. Prices are what to expect when in Bangor but if there's a concert in town, prices go up dramatically so be aware when booking.

comfortable inn located fairly close to the mall (best to have a car). Daily breakfasts were full…read moremeals with bacon or sausage or ham and a variety of fresh fruit, cold and hot cereals, donuts or bagels and the waffle maker! Coffee and juice and yogurt. The rooms came equipped with a mini microwave and a refrigerator. Bath amenities were standard and clean. We would stay again if given the opportunity.

I have stayed at many Hampton Inns across the country and my experience has been very similar and…read morepositive most of the time. Staff is always friendly, willing to help and always greet you when you come into the lobby. The continental breakfast is a big reason why I choose Hampton along with the more affordable accommodations compared to other Hilton brands. The experience was no different for the Hampton Inn and Bangor with the exception of the wait time to get our room. Check-In is as 3:00pm and my family and I were not able to get into the room till 4:00pm. I am a Hilton Honors member, checked in the day before and despite all that effort spent an hour in the lobby area waiting for the room to be ready. Non-Hilton members were walking into the lobby whose rooms were ready. I know this because the front desk staff asked them if they would be interested in becoming members during their check-in process. We eventually got up to around room 1 hour later, but only because I got notification on my phone of my digital key being ready. The staff was not the one's who notified us. When I provided my feedback in their email survey, I got the typical response that said sorry and they hope we give them another chance, but my feedback will help improve. They did nothing to compensate me for the 1 hour less of room time I got but paid for. I can empathize with businesses who are short-staffed and the difficulty of hiring quality individuals to fill key customer-facing roles or support staff who make up all the other departments who make a business like a hotel function from day-to-day. I work for a bank, and we too have difficulty hiring quality talent or those willing to go above and beyond just the expected responsibilities.

We stopped off here while on our way to Canada. It happened to be half way from where we were…read morevacationing in NH and where we wanted to go in Canada. We were very tired and pretty much crashed when we got here. But, the next morning on our way out of town we stopped off at Stephen Kings house (about 5 miles away) for pictures. That was a highlight. Then we stopped off at an old bakery and convenience store in Brewer, just down the road a couple of miles. On our way back out of Canada we booked this hotel again. It is one of the cheapest of the Hilton family in the area and we actually booked the same room again. This time I was a little more alert and noticed that they had Netflix! After traveling for almost 3 weeks I was having a little Netflix withdrawal. I got excited and my husband, who had a restaurant picked out for dinner laughed and said "I guess that means we're eating pizza in tonight". YES! This is one of the nicer Hampton Inns we have stayed at. It has a walkin shower and a higher toilet-both helpful when you have an injured hip and knee. The breakfast were good too.

After a day of exploring Maine's coastal towns and parks, the TownePlace Suites is a welcomed…read morerespite and place to recharge. Since we are members, we were upgraded to a 2 bedroom suite, which came with a full kitchen. Too bad we were passing through. This would be an ideal home base to explore the wonders of Maine in any direction we choose to go. The breakfast the next morning was varied enough to satisfy both our appetites. The staff was friendly and reserved, but eager to help. It is a skill to be attentive and not overbearing, which is very much appreciated when the sun is just rising.

Here for our annual trip to celebrate spring break with our grandson who lives 4 hours away, Bangor…read moreis the perfect half way point. Each year a new hotel and this year we stayed here. Clean and well appointed rooms with all amenities for the long term stays. Small kitchen with eating area for 4, living area for 4, TV in each bedroom and the living area. Our unit had two bedrooms. One for myself and hubby and one for our grandson. We got the breakfast package included in our stay. A nice selection of continental foods and some hot food, Saturday sees sausage and eggs Sunday has bacon! Love bacon and have no idea how they cut it so thin. Loved it. Lots of add ons for cereals hot and could, dairy intolerant options, and great bread selection gluten free muffins too! Coffee station is filled throughout the day into the night, hot cocoa and tea available too. They keep this stocked well too. Want chips or other snacks? They have a small shop with treats and medicine needs to shaving cream and chapstick. Other items as well but did not dig in due to no need. We made use of the pool area and gym, both were clean and well equipped. Lobby area was spacious and a computer/work station. Staff: very good. Breakfast folks did a great job keeping the food stocked almost as fast as people ate. Housekeeping very good with exception to an issue we found early on. I seemed to be the only one to notice. Before check out my husband noticed, therefore we reported. Front desk: friendly and polite at check in, smooth sailing. Check out I informed of an issue we had with our room and gave us the bare minimum for our troubles. I have worked for Marriott twice in my life and know they followed policy, but for what my issue was, they could have done better. They did a wond

Perfectly fine hotel that's got all the amenities you would need, and no frills otherwise. It's a…read morelittle pricey, which I think you accept as part of an airport hotel, but the staff are all really nice. The room and lobby were clean, up-to-date, and in good repair. Soundproofing was pretty decent, which is always important in a hotel -- we didn't hear anything from other rooms, even when some guy across the hall was singing loudly. My only complaint is that it was clearly understaffed: the only two employees in the lobby were running around doing a lot of different jobs, and clearly needed more help in order to deal with whichever computer issue. I wanted there to be more employees.

This hotel is all about convenience. If you've got an early morning departure or you're landing…read morelate after the rental car counters have closed, the location is unbeatable -- you can walk straight from the terminal to the lobby through a covered elevated walkway without ever stepping outside. For timing alone, it earns its keep. Beyond that, the property shows some wear. The rooms are clean and functional, but scuffed surfaces and tired finishes make it clear the place has seen a lot of traffic. The walls are thin enough that you'll hear more than you'd prefer -- including your neighbor unzipping their suitcase, which is not exactly the ambience you hope for when trying to sleep. It's a perfectly serviceable stop when proximity matters, but comfort and quiet aren't its strongest points.