Absolutely incredible! I can't wait to stay here again. My friend and I stayed in the room with two…read moretwin beds, and it was just perfect - plenty of space, very comfortable, and delightfully charming. The innkeepers were kind, helpful, and friendly. The light breakfast each morning was fresh and yummy. I appreciated the proximity to Bar Harbor - close enough to be a short drive away but far enough to be a peaceful retreat.

Good location in downtown area , King Room overlooking Ferry/Rockland Bay was spacious with…read morecomfortable bed & couch. Staff was efficient and very helpful. Also, they serve delicious Rockland Coffee in their breakfast area.

Everything was magnificent! The staff were kind and helpful. The hotel was immaculate! I can't say…read moreenough about the delicious breakfast and wonderful selection of items. If I could rate it over 5 stars, I would!

This hotel is my favorite in Bar Harbor. we recently all stayed here. (again.) Great location…read moredowntown, lovely rooms, friendly service, good housekeeping service, good breakfast too. you can walk to the harbor and see the sunset and enjoy the shops and restaurants including McKays just nextdoor. Highly recommend!!

We stayed for 3 perfect nights. Great location for visiting Acadia. Rooms were clean and…read morecomfortable. The breakfast was a home run every morning. The kitchen was able to accommodate my lactose intolerance. A snack is provided every afternoon ( baked goods , lemonade, coffee or tea) We ordered a picnic lunch for one of our hikes thru the park and the host provided an insulted backpack. Ralph bakes fresh bread for the sandwiches. Parking is ample but tight at times. We will be back. Anna and Ralph were wonderful hosts.

I arrived fairly last minute, but I doubt I could have made a better choice even among the robust…read morevacation options in the area. This was a true B&B, which a charming residential atmosphere, off-street parking (important in this town), and daily breakfast. I was offered some freshly made pancakes, and they also made me a tofu scramble; they promise to always have milk alternatives and tofu available. Fresh fruit, pastries, and various beverages were also available throughout the day. Wifi was a little spotty. I managed to get in some telework okay, but this does not strike me as a place where most people will want to spent a ton of time on the internet.

Went to a conference in Sept 2025. We stayed in the Portside section. Beautiful views of the ocean…read morefrom our room. We had a handicap accessible room (we didn't need it) but it was so tastefully done you didn't know it. Clean clean clean. Breakfast bar was top rate. We had lunch thru our conference ordered ahead for the whole week. Day 1 was less than par, an hour late and cold. Staff indicated they were working thru some new systems. Day two lunch was improved. Hoping Day 3 will be even better. I hope to come back again.

Pros -Clean room, nice clean bathroom and decor…read more -View of water was nice but not perfect, restaurant roof was part of disrupting view. -Friendly, hopefully staff - shuttle to downtown and Acadia park, clean, friendly - dinner restaurant and breakfast spot - small gift shop 24/7 Cons -Beds were supposedly queens but looked more like full, kind of a tight fit for 4 people, but can .ake it work -No bar

Our stay in Bar Harbor was awesome, our first vacation to Maine, and this hotel was a really nice…read morepart of it for a few reasons: - The view. This is their number one asset, and they treat it that way. The room highlights the view perfectly, and the grounds are impeccable. - The room was nice, clean, and everything in it just right. The room cleaning staff was excellent. - The extra touches were a delight: chocolate strawberries for our 34th anniversary with a note, the water bottles, turn-down service with little gifts. Little touches like that around every corner. - The breakfast (and food in general) exceeded our expectation. Whoever they have in the kitchen is doing a bang-up job. - The front desk staff was gracious, helpful, and prompt. The concierge helped us with reservations and itinerary. Top notch. - The shuttle was great. It made the hotel's distance from downtown a non-issue. - We had a minor issue with an overly-enthusiastic dog (remember this is a pet-friendly hotel btw), but the staff and management handled it quickly and professionally, again making it a non-issue.

Beautiful view from the room, fun activities, good breakfast, quiet and peaceful pool. Great…read morelocation. Wish I was still there now.

Beautiful room, with view, jacuzzi off of our room & location was great!…read more I gave it 4 stars because the staff was ok, the room service was awful and delivered our food in plastic containers. The food was cold and late. They refunded our breakfast but the plastic and cold food left a bad taste. We also tried to make a couples massage and they only had 2 male masseuse and one female masseuse. Not practical for such a large hotel. The grounds were beautiful and can host large parties and everything is within walking distance. Not sure I would stay here again because it was an ok stay.

The beds were comfortable and the rooms were nicely decorated. That kept me from giving the hotel a…read more2 instead of a 3. Here's what was not good: 1) The walls were so thin I could easily hear conversations in the next room and in the hallway. Not to mention the barking dog and slamming of doors that could not be closed gently. 2) They should not have charged a $35 resort fee when there were no real amenities offered. For example, the 2 weight rooms in the hotel and at the spa club house had basic equipment but the weights were insufficient for my husband. The only other amenities offered without an additional fee were tennis and the swimming pools but they were still closed because we were there in April, still the off-season. 3) The La Bella Vita restaurant food was mediocre and definitely not worth the inflated prices charged. Not to mention, our waiter didn't even know what a Chianti red wine was even though he was working at an Italian restaurant. 4) The outdated wall room heater and air conditioner was way too loud and we couldn't hear the TV without turning it up (I'm sure our neighbors could hear). But at least it helped drown out the neighbors and the barking dog. And can't imagine what they charge for rooms during peak tourist season but I definitely won't be back to find out.

I'll be honest, at first I was deeply concerned with the dog hair that was all over the carpet upon…read moreour arrival, but then we got up to the room, which was beautifully appointed, and in addition it genuinely felt so elevated so rich, it mostly substantiated the enormous price tag. Location is unmatched as well, right on Main St so everything is perfectly walkable. They have a coffee bar on each floor in the hallway, and your first thought is, that is a an interesting way to save money, however, it certainly is not because the amount of coffee that you drink on this trip, probably more than you'll ever drink at any hotel ever, because of it being readily accessible and constantly refreshed. They also make sure there's fresh fruit available as well as Kind bars every day. Shout out to the cleaning staff who are meticulous and make sure that everything is up to a very high cleanliness standard. And I have VERY high cleaning standards. Honestly, the only two complaints I would make is that 1) staff are kind but not welcoming. They don't go out of their way to say hello when they see you, but if you need help, they will happily assist. They don't make you feel welcome, but if you need something, they are innately compelled to help. And then 2) Hershey kisses are the offerED candy; for the elevation of the hotel it feels like something a little more substantive could be offered, but I'll forgive it. So a 4.5 star review can easily be rounded up to five; well done, West St. Hotel, we will be back!

At first I was quite impressed with the hotel. The location…read moreis great, the parking is nearby, and days prior to arrival they texted me to see if there's anything I needed prior to arrival. The room was well appointed and ready an hour before the check in time. There's a snack station on each floor equipped with cold water bottles, a nice selection of coffees and teas, fruit, and Kind bars. Robes are provided in the rooms, and the room service is from the nearby restaurant Paddy's. Prior to bedtime, we filled out the breakfast room service ordering menu and placed it outside. The first day was great. Room service arrived right on time the next morning. We ate and headed out for the day. I noticed later at night that they didn't leave another room service ordering menu. Figured no big deal, we'll just go down for breakfast the next day. This is when we ran into a few issues - we went down to the restaurant for breakfast at 930 and were told by a staff member at Paddy's that they were backed up with room service orders and she recommended we go across the street for breakfast, or there would be quite a wait. Okay that's fine - we had plans for the day so we ate across the street. A bit frustrating because breakfast was included in our nightly rate. When we got back in the afternoon around 3pm, I noticed the room wasn't cleaned. On the way out for dinner, I spoke with the front desk about housekeeping, and also asked them to make sure we get a room service breakfast order menu as we didn't the day before. When we came back from dinner - only one of the two beds was made. The bathroom floor was not vacuumed, and we didn't have our breakfast order menus. Again, I reached out to the front desk, who sent someone up with the menus. I mentioned the housekeeping issue to the guy who brought the menus up - he clarified that we would like to make sure both beds are made and the bathroom is cleaned .....yes. Felt odd to have to clarify that as this is usually understood. Later that evening we wanted to order room service for dessert - it was difficult to get someone on the phone. Ended up going to the restaurant to get the dessert to-go. The next morning our breakfast did not arrive. I called to follow up - Nicole at the front desk checked with the restaurant and made sure our food would be delivered. Our food arrived, though an hour late and missing one entree. Not Nicole's fault; she was excellent with following up with us. There seems to be some staffing issues as the one person at the front desk is always alone with seemingly a ton of things to be responsible for. I wanted to love this hotel, but the small things do add up. I ended up rather disappointed with my stay.

If you're planning a trip to Castine, do yourself a favor and stay at the Pentagoet Inn. It's like…read morestepping back in time--in the best possible way. The inn is full of charm, history, and character, and you can tell how much love and care George and Matt have put into preserving this beautiful place. Every room and every little detail has a story. What really makes this place special, though, is the hospitality. George and Matt make you feel less like a guest and more like an old friend who's come to visit. The rooms are cozy and comfortable, the breakfasts are incredible, and the whole experience feels warm, welcoming, and unforgettable. We left already talking about when we could come back. If you're thinking about booking a stay, don't overthink it--just do it. You won't regret it.

After an ambitious, long weekend of exploring the Maine coastline, what a treat it was to land in…read morethe gorgeous village of Castine in perhaps one of the most charming inn's I've ever stayed in. The owners, Matt & George, could not have been more welcoming from the moment we walked in the front door. The property itself is oozing with rich history and the interiors have been brilliantly restored (well done, George!), making this stay feel like both a step into the past and luxury pampering. Matt is quite the chef, and the inn's evening menu sings with local comfort foods, each item delicious and unique (we tried most of the menu). Downeast Maine may have stolen my heart on this trip, but it's the Pentagoet that has been top of mind since we left. I can't wait to return!