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    Rat Pack Pest Control

    4.1 (9 reviews)
    Closed 8:00 am - 5:00 pm

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    6 years ago

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    10 years ago

    RatPack was great--organized, thorough, and able to quickly get that awful squirrel out of my attic. I'm grateful!

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    Frontline Pest Control - Power spray in warm/dry climates

    Frontline Pest Control

    (57 reviews)

    We used to have a contract another pest control company, but me, my kids and my dogs were still…read moregetting ticks on us. I called them and they came to take care of it, but after one tick free month they started coming back. Granted, we live by the treeline, but if I'm paying for pest control I want the pests to actually be controlled. A while after cancelling my contract with GreenStar and trying to treat for ticks with stuff from home depot with mediocre results, a Frontline representative knocked on my door. He seemed like a good guy and promised that Frontline could granulate my entire yard and make sure there would be no ticks as part of their standard exterior and interior combined service. I decided to try going with their termite monitoring plan too just in case. He claimed some of my neighbors were already FL customers so he gave me a group discount on the initial service and stated the only string attached to the contract was that if I chose to leave within a year I would just have to pay back the discount. Okay, fine. Anyway, their tech Monte came to perform the initial service and he was actually quite personable. He did everything the rep said he would as well as paying special attention to certain problem areas I indicated when I walked him around the house. We're well into our second year with Frontline. The only incident we've had was some ants outside the garage. We called the office and scheduled an appointment in a few days with the secretary. A tech came and took care of them. It wasn't Monte, but he got rid of the ants. We haven't had any other issues with them. When a pest control service works as effectively as Frontline does, the peace of mind is absolutely worth it. Anyone who lives in NoVA knows the plentiful bugs here can be a huge nuisance (and even a legitimate concern when it comes to ticks and black widows). My kids can play all over the lawn and I don't ever worry about them getting bitten by anything harmful. Monte even treats the lawn with a snake repellent every time he comes out. I haven't been seeing those copperheads lurking around my shed anymore. That's absolutely worth roughly $40 a month to me. Much cheaper than individual treatments for certain pests or medical bills for lyme disease and venomous snake or spider bites. Not to mention relief from swatting duty. I never really hated bugs like some people--such as my wife and kids--do, but I certainly didn't fully anticipate what a relief and a luxury it would be to not have to deal with them. Before Frontline we had previously used GreenStar and Terminix, and still had plenty of pest flare ups. With FL, we don't have any flare ups. Rather than repeatedly administering a quick fix spray down with insecticide again and again without a long term solution, these guys make sure no pest problems occur in the first place by attacking the problem at the source. The in-wall injections they did through the plumber's plates under my sinks got rid of all the bugs hiding in the walls. They used to like to come out to nibble on crumbs or scare my girls when they're trying to shower. . .no longer. I would highly recommend Frontline to anyone looking to try out a pest control service. I could not be happier with the freedom and relaxation they have afforded me.

    I signed up with Frontline after a door-to-door sales representative explained what the service…read morewould include. I was specifically told that my full yard and deck would be treated as part of the mosquito/pest service. That representation was a major reason I agreed to switch companies. Unfortunately, the service I have actually received has not matched what I was told. On 7/23, my security footage shows the technician in my backyard, but he never came onto the deck. The footage also shows treatment being focused around the base of the home rather than the full yard and deck that I was told would be serviced. Then on 8/18, I have security footage showing the technician pull up around 11:09 a.m., remain in the vehicle until approximately 11:15 a.m., and then leave. At no point did he get out of the vehicle and perform the mosquito and tick service. During that time I even walked across the property and was clearly visible to the technician, but I was never told there was an issue preventing the service from being completed. I have provided Frontline with this footage and requested cancellation of my general pest control and mosquito/tick services without an early termination fee. I am not asking to cancel my separate Sentricon termite service, which I have not had an issue with. My concern is straightforward: I do not believe I should be required to pay a termination fee to leave services that were represented one way during the sale and then either performed differently or, in the case of the 8/18 mosquito/tick visit, apparently not performed at all. Based on my experience, I would caution others before signing a contract with Frontline. I would strongly recommend getting every promise made by the salesperson in writing, reviewing exactly what areas of the property are actually included in each service, and understanding the cancellation terms before signing. Personally, I would avoid using this company for general pest and mosquito/tick service based on what I have experienced. I would much rather resolve this directly with Frontline. I am simply asking them to cancel the general pest and mosquito/tick services without penalty and confirm that in writing. If Frontline resolves the issue appropriately, I will gladly update this review to reflect that.

    Rat Pack Pest Control - pest_control - Updated September 2026

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