Bruce is very friendly and does a great job. He always let us know when he arrives. He also lets us know the service we are getting. When our dog was alive, Bruce was always friendly to him. He always was sure to close the gates so our dog never got out. He 's really a good employee and it's always nice to have the same person helping us. read more

Outstanding experience. I called Pest Proof 9 a.m. 8/26 for an estimate. Cierra listened to the issue: a large wasp nest near the roof, on the 3rd floor of my Townhouse. She asked me to upload photos via text and responded with an estimate via text and email. The estimate was clear: treatment and removal, very reasonably priced, and same-day service if I wanted to move forward. Wow! Jeff, the Technician arrived, professional, courteous, and took care of business. He was fearless, got on the roof, treated it first and then removed that large nest. Total clean-up. What a relief! Excellent service, reasonable cost ( I called 2 other companies, one couldn't do the work, and the other quoted 3x the price of Pest Proof). I can highly recommend them. read more

Pest Proof - Large Wasp nest - Pest Control Near Me - Manassas, Virginia

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We've had a contract with this company since 2022. A good, reliable company easy to contact and speak to a person on AI. We've seen springtails in one of our bathrooms and Jeff came out this afternoon to treat my bathrooms and the perimeter of my home. Jeff was very knowledgeable, friendly and polite. read more

Bruce did a very good job for us. He was friendly and explained everything he did to mouse proof our house. The company was professional and easy to contact. read more

Bruce came out this week for our regular services. He is super friendly, demonstrated professionalism and did a thorough job. Thanks!

We've been with Pest Proof for a number of years now. They have always been good to us. This was no different, except Bruce! My house has flowers/plants growing everywhere, Bruce took extra care and precautions to make sure he did not step or damage any of my plants. He was so kind and friendly. I recommend Pest Proof and Bruce to anyone. read more

My new technician, Jeff, was super informative and answered all my questions. Also very nice to boot. I've come to expect nothing less than excellence from this company. I've been a customer for 9 years over two properties. read more

Great Customer Service and Bruce came by and explained everything what he was doing and what he was going to look for while treating our area. Afterwards he gave me a summary and even showed us a baby snapping turtle he found in our yard and released it safely. Give them a call for interior and exterior treatments. read more

Very thorough and professional pest control services. Bruce did a great job for us. He offered to check additional areas of our home. Wasn't necessarily since we haven't seen any pests since we started using Pest Proof. read more

A squirrel built an elaborate nest under my solar panels this spring and Pest Proof was awesome in remediating the problem. They quickly came out to give me a quote. Austin was able to get the traps to capture the squirrel. Bo and Bruce did a great job removing the old (very ineffective) critter guard and putting up the new one- they answered our questions every step of the way. Because squirrels apparently hate me, this wasn't my first time using them. I recommend. read more

I've used Pest Proof for a variety of services for over three years now. I have them do the management of our termite bait stations, had them do an invasive home inspection for termites, and most recently did a full remediation of my attic insulation and eaves. The gentleman who performed my attic remediation were Bo and Austin. Both of them were kind, knowledgeable, and timely with updates. It was a great experience, I'm happy to have the air quality better and look forward to working with them again in the future! Also shoutout to Eric as always, you rock man! read more

Jeff was courteous, efficient, and did a great job treating our home He treated our garden shed, the underside of expansive deck in addition to our home and garage. He discovered a newly forming wasp nest and Zapped it! He was the most thorough technician we have the pleasure to service our home and yard. I am pleased to recommend Jeff and his company... read more

Bo and Austin were amazing! Thorough and friendly. Highly recommend this company! Everyone was super responsive and helpful

Pest Proof does and amazing job of protecting our home from bugs, insects and wasp. Especially in the Spring when we feel that the insects and wasps are everywhere. Bruce was our technician and he does an amazing job. Bruce is professional, personable and goes the extra mile to ensure he sprays for insects, bugs and wasp around our entire home. I rate Bruce and Pest Proof with 5-Stars and I live in the Dominion Valley Community of Haymarket Va. read more

Pest Proof is awesome. Just had my quarterly service with Bruce today and he was phenomenal. He explained all the work being done before service and debriefed with me after so I could understand everything that had been done and any potential new concerns. Can't recommend them enough! read more

Service is always curious and professional. The technician is very knowledgeable and arrives on time within the window given of arrival.

Still my favorite Pest Control company after years of being a client. Great service for a low price so definitely number 1 in my book. I need to shout out two technicians. The first is Bruce, he is consistent with each visit and is very knowledgeable which I like, and did I mention very friendly and polite. And then there is Nguyen (Andy), who has serviced my home the longest is also consistent, knowledgeable, friendly and polite. Pest proof, keep up the good work. The number one thing that keeps me with this company is the family-oriented friendly people. And not to forget LaShawn, she is the best! read more

Bruce our technician is fabulous. Very attentive. I'm always concerned about our back gates as we have 2 dogs and he's always cautious to ensure after treatment our gates are secure. Every technician we've had over the years has been wonderful. I've texted them pictures of bugs and giant bees nests and they've been super responsive to take care of issues. Highly recommend them. read more

Thank you, Bruce for providing exceptional service. You always ask questions to ensure you provide great service. Thanks again.

We have been using Pest Proof for about a year now, Alex Canales is our technician. I really like that Alex always lets us know when he gets here so we can put our dog in a safe place. We have outdoor pest control and mosquito control during the summer. We did not have a problem with any of it. We have a lot of vegetation in our backyard and he sprays everything. It's really worth it, we never worry about bugs, ants or mosquitoes in the house. read more

We have been members of Pest Proof for almost 5 years. They have been nothing but reliable. Communication is great. They have made a few emergency visits for Yellowjacket treatments over the years. They respect any notes we have concerning our pets and/or work hours. The techs are personable and nice. Bruce, is our current tech. He's very nice and respectful and gives good recommendations that help enhance their treatment practices. Price isn't unreasonable, and well worth the work they do. read more

We had yellow jackets inside our porch roof. Ryan was prompt and thorough in giving us a reasonable estimate. He arranged for Andy to treat the yellow jackets; he sprayed and dusted in every conceivable entry point. Unlike another pest service which failed in their treatment, Andy killed the nest in his one treatment. Austin and CJ then came a few days later and did a very thorough job sealing all entrances and closing up the main entry point by installing a drip edge and caulk along the rake of the porch. Well done all around. read more

Friendly crew. They answered all of my questions with patience. They safely removed a gigantic yellow jacket nest in the walls of my home, spanning between 2 floors. They removed the nest from inside the house, and then repaired and painted the holes. And left everything clean and in order. Highly recommend this company and this knowledgeable crew. David, Bruce, Bo and Andy. read more

Bruce did a great job with our pest and mosquito service. He answered every question and addressed each issue.

I have used Pest Proof for years and love them. Recently I discovered yellow jackets under ground. Thank you to my technician Bruce and Pest Proof for immediate attention to this and for doing for such a fantastic job read more

Bruce provided exceptional support in explaining the snake deterrent service application and management strategies. I signed up for the Pest Proof regular maintenance plan over 3 years ago and I have not been disappointed. Based on my research the cost for services was very reasonable. I highly recommend them. read more

They were expensive, and I wanted to close the area so the fox would not have babies under the deck. The material was not secure or tight enough, and the fox broke through and had babies under the deck. I could not have my small dogs at the house. The fox dug under a second part of our deck where they had the babies. A one-way door and a camera were in front of the 1st area, the 2nd area anothercamera was placed. The owner called and agreed to fix the area so the fox could not come back in. . He said the 2nd place was not part of the contract, but they would fix it in good faith. A worker came without me, knowing. Glad I was home. He was told to board up both places and be done. The 2nd hole we assumed there was still a fox in there. if I had not been home the fox could have died and I would've had a very bad smell in my house and that would've been very expensive to fix. I thought I was signing saying he has done the one job not both. Which I guess was my fault for not understanding what I was signing. The fox is finally gone and I wanted them to come and fix that part that was still open, Pest proof refused to come back saying I signed the form saying they were all done Bo was very nice and I appreciate all the help he gave me. I would give him a 5 star review. read more

I've had a very strange experience with this company. They came out last year for some issues we were having with birds - put cages on our vents, and recommended a few options of major work for securing our soffits/roof. (One of the options was over $7k!!!) We decided not to move forward with any of those options at the time. I followed up a few months later, and the quotes were more expensive. When I asked why, I got a few different answers before finally getting one that made somewhat sense. It was a very odd back and forth with the sales rep where I felt like he was giving me the run around. We decided again not to move forward since the prices were now much higher. Then a bird got through one of the cages they put up, and they had to come back out and change the type of cage. They did this when I wasn't home, didn't tell me when they were coming, and the type of cage they put up requires a certain level of airflow to allow the vent to vent properly. They didn't ask or check if the airflow would be sufficient before doing this work. Then - this year, we started having issues with rodents in the attic, had them come back out and they recommended a few solutions. We chose one and were ready to move forward with a substantial amount of work (around $2k of a project) - but we didn't want to sign up to their ongoing subscription service which costs something around $800 a year. When I communicated this to them, the sales rep decided he DIDNT WANT OUR BUSINESS and sent me an email saying we "don't align on how to remediate" and "it isn't a good fit". I have never met a company that turns down good business for no good reason. It is incredibly frustrating to have wasted time having them come out, us being ready to move forward, and the guy deciding he just doesn't like us and is going to walk away. Don't waste your time with these guys - you will be disappointed. (Also- fully expect this guy will reply on this review in a defensive and accusatory way, just as he has on other negative reviews. That level of unprofessionalism should have been enough of a red flag for me to never call them in the first place.) (Update: see the owners response below - case in point!) read more

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I contacted Pest Proof Pest Management due to a carpenter bee infestation. From the initial call, I've had nothing but Excellent Service! On time, extremely professional, great communication. Hands down the best Pest Control company I've dealt with. Ryan came out promptly for the initial inspection. He was very informative and honest, which was very appreciated. Cierra the office manager was amazing to work with! She's super efficient and very kind. Andy came today to treat for carpenter bees. He did a fantastic job and was very mindful of our pets protection and safety. He arrived early, reiterated the treatment plan and was very thorough. I liked the fact that I did not have to sign up for quarterly treatment. Thank you all!! I would highly recommend them. read more

I cannot say enough good things about this company. From the office staff (shout out to Cierra who saved us) to the consultation by Ryan and then the work done by both the Repair team and the pest team. David came in first and he was professional, kind, and compassionate. I was overwhelmed and not a single person I dealt with made me feel as though I was overreacting. David explained everything he was going to do, what we needed to do, and heard all our concerns. Then we had Bo and Pearson who did the repair and I can't even tell you how much they put us at ease. Both of them were meticulous and understanding. They showed us what they were looking for and why this method would be better than the previous company we worked with. I will never work with another pest company again. read more

Pest Proof is an awesome business. We have been customers for years and could not be happier. All of their staff goes above and beyond and provides a great service. David and Eric are very customer service driven. They have always provided the superior service which we truly appreciate. I've worked with other pest companies and can say, without a doubt, that Pest Proof is the BEST in the Metro DC Area. read more

Very responsive. Had birds in my dryer vent removed. Overall satisfied. The cost for bird removal and replacing the dryer vent seemed ok. Getting the cages around the other vents seemed a bit pricey given the product and service. You don't get the price until they show up for anything extra. Would use them again and would recommend at least getting a verbal estimate from them. Very professional, respectful, and knowledgeable service reps. read more

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Be very careful, especially if it's a bigger job. I got quoted $9000 for bat removal + insulation some time ago. I was a little anxious about the entire situation as I had never dealt with this before. NEVER get a pest company to do wildlife removal work. They will overcharge you like crazy. If you need wildlife removal, look into xceptional wildlife removal or veteran pest & wildlife services. But that's not what the main issue at pest proof is. After I had initially accepted the quote, I realized it was way too much and wanted to cancel (this is prior to ANY work being done). Well turns out there is a tiny little statement in the quote that says that the cancellation fee is the remaining 80% of the job or something like that. Yes, it was ridiculous. The fee to cancel was literally thousands of dollars. It was some BS reason because "parts had already been ordered". Eventually I got Eric to cancel it but I would never get anything done from a company with disgusting business practices like that. It's designed so you just go through with the high quote because the cancellation fee is extremely high. Eventually went with a much better company (xceptional) and got everything done for $1900. They were honest with me. Just wanted to put this out there as a warning for anyone who needed similar work that I had done with bat removal. Dealing with this company was one of the worst experiences I've ever had. I felt compelled to let people know because I was misled by their high reviews initially. read more

This is my first time using a pest control company for my home, and I'm so glad I found Pest Proof Pest Management. My experience with them has been exceptional. Every person I've spoken to has been not only professional, but kind and courteous. I initially called them out for general pest control, but it was a blessing in disguise because their walk through of my house found bats in my attic which could have done a lot of damage if not taken care of quickly. The team who took care of the bat issue: Bo, Robert, Ty, and Bruce were especially fantastic. Bo kept me informed throughout the process and was great about answering my questions. The whole crew was respectful of my home, loved on my dogs, and were just an all around pleasure to work with. Ryan was also awesome. He completed my initial walkthrough, explained everything that needed to be completed well, and helped organize the repairs for the bats. I'm now doing a monthly service with them and look forward to a long and friendly professional partnership. If you're looking for quality peat management. You've found it. read more

Well, I had an unwanted visitor that had moved into my attic. The critter was active at night and cause a fair amount of worry in my household. I called the company and they arrived that afternoon. I was very impressed with the Professionalism and competency of the workers. Within 30 minutes, Eric had inspected the damage in three places on my roof and had gained entry to my attic, quickly ascertaining that I had a raccoon. A trap was set and the critter was apprehended that same evening. Another worker responded in the morning to take the critter away and repaired all the damage caused by the raccoon. All of their work was documented on an app that I could access that included notes and photographs. I would use this company again and I would recommend them to anyone. read more

Pest Proof - Raccoon! - Pest Control Near Me - Manassas, Virginia

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Pest Proof treated my property today as part of my regular maintenance. The technician James was excellent. Like everyone I have encountered at Pest Proof, James was very knowledgeable, very thorough, and customer service oriented. Thanks, James! read more

This is probably the worst company I've ever encountered. They not only overcharged me for services but also didn't fix the problem and now im out thousands and have to find someone who is competent and able to actually fix these issues. read more

We just had a well reviewed foundation specialist come to inspect our foundation. He spent a lot of time in the crawl space taking measurements. After coming out of crawl space he looks at us and says: "Who did the crawl space encapsulation? They did a beautifuuuul job. I'm hoping you say it's my company that did this." We told him about Pest Proof and he was very impressed. For someone who spends most of his days in crawl spaces he seemed pretty awe-stricken by the quality of the work. read more

I called Pest Proof due to a termite and carpenter ant issue. They came out with an estimate for the treatment, which included one interior treatment and one exterior. Pest Proof completed the interior that day before they left. In the couple of weeks that passed before the scheduled exterior service, the Covid19 broke out in our area. Pest Proof honored the apointment and did a fantastic job. At one point I overheard them encounter a place where bees were building a nest in a door opening. The crew sprayed the area, didnt charge extra, and didnt even mention they completed that courtesy. I would recommend these guys to friends and family. read more

I decided to use pest proof as a recommendation from a couple of people on a chat. They worked out well at the initial visit and I was happy and waiting anxiously for the next visit to get my mouse problem resolved. I received a call from dispatch stating she would schedule me for 01/14/2021 between 1-5pm, I asked her to please give me a call or text 30 minutes prior so I could meet them I am coming from work in Manassas. They arrived at my house today at 3:38pm I did not get a call or text and while busy at work I missed the call. I called back 10 minutes later and no response. I called back again 45 minutes later because I assumed they were driving and didn't answer. The owner answered and stated he had been at my home and rang the doorbell. I told him I missed his call and called him back a few minutes later, I also told him I had asked for a call or text prior (30min) so I could meet him. He stated all he could do was reschedule me and to call the office that they don't call clients prior to arriving. He stated I should have received a text message from his system (which I didn't), I told him I had left work early to meet him and if he could send someone else. His response was I needed to reschedule to meet another day, even though they had charged my card a day prior to coming to complete the service. I asked him if I would get refunded the 50% since they didn't complete the service? His response was he does not like to be threatened (No threat made) and that he would refund 100% of the service. Great!!!!! Now I have to find another service wait two more weeks and see what they say. The one star is for the POOR service and unwillingness to fix the problem that was no fault of mine but of his system or office. If you can find another Pest Control Company this one will just waste your time like they did mine. read more