I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

Carmela sold us an Audi Q5 we love it. She was very nice and helpful. She wasn't pushy or…read moremanipulative like some dealers. She was very professional. Keep her on the payroll

Okay friendly sales people and since the price is set no back and forth…read more But I purchased a wrangler I got on highway and then the death wobble, had it towed in at my own expense and they claimed to have inspected and balanced the tires two days later I had an important appointment I had to cancel because as soon as I got on highway wobble stay away from their service department Oh let me add, their sales manager Brian has zero customer service skills and is a liar don't do business here you could be driving a death trap

I decided to take my chances at this dealership since they offer quite a few manual transmissions…read morevehicles. Overall my experience was good. I went to see the vehicle that I wanted, asked the right questions, and made sure of the conditions of the vehicle were Ok. Here are some tips for any future customer. 1. You must advice the salesman if you are Interested In Buying or Looking Around. Ben wants to know how he can help you with the vehicle that you want. 2. Point out the vehicles you are interested and from there decide if you are serious or just looking around. 3. If you are serious, then continue these steps - Test Drive- Yes, with valid insurance and ID card - REVIEW VEHICLE- these cars are AS IS. - Check the fluids, tires, sound, smells of the engine 4. Helpful tips - Prices- Are fair but negotiable to some extent. - Vehicle Conditions- "As is ". What you see is what you get - Warranty- No. Once its off the lot, there are no returns - STATE LAW warranty- Yes (48 hours return) with an extra deposit. (optional) Overall Ben help me get the vehicle that I want. I made sure of what I wanted and reviewed the vehicle so that I will not make any mistake of my purchase. Signing the paperwork was quick and easy.

I called on a 2010 Mustang GT advertised on FB Marketplace for $7,999 and the guy said that the…read moreonly way to get that price was to pay cash (greenbacks) and agree to pay all their dealer fees which came out to about $3,000 additional. I said I would pay with a check and he said he would change the price to $8,999 if I paid with anything else but cash. I told him I would go file a complaint at the DMV And he took down all his cars from Marketplace.

Diego in the Parts Department was incredibly helpful, friendly, positive and professional.read more

I had an extremely disappointing experience with Blackstone Chevrolet that I feel other buyers…read moreshould seriously take into consideration. I purchased a used vehicle from them at full sticker price. Despite the car being a few years old with visible imperfections on both the exterior and interior, the sales team refused to negotiate at all. While that was already frustrating, I moved forward because I needed a vehicle immediately. At the time of purchase, I was offered a "complimentary" detail, wax, and polish and was told it would only take a few hours. Based on that, I took the car home and scheduled a follow-up appointment on my day off. When I returned for my 10:00 AM appointment, I was suddenly told the service would take the entire day--completely different from what I was originally promised. I dropped my car off at 10 AM and didn't receive any notice until 4:30 PM that it was ready. That alone showed a clear lack of communication and respect for my time. When I came to pick up my car, no one greeted me or offered assistance. I had to ask for my keys myself, and when they were handed to me, I was given no direction as to where my vehicle was located. I walked around the lot trying to find it, only to realize it wasn't there. I had to go back inside--this time with my fiancé--and ask again, only to be told it was at a completely different building. After finally locating my car, I noticed the floor mats were not properly put back. Even worse, two of my personal USB-C cords were missing. When I addressed this, I was told they would "look for them" and have them ready the next day. I explained that I should not have to drive back from Clovis to retrieve items that never should have been removed. Instead of taking responsibility, they offered me a worn, used replacement cord--which was completely unacceptable. I was then told their detailer "has a stack of cords" and they would try to find mine, and the manager offered to meet me in Clovis to return it. Then, to make matters worse, I received a voicemail from my salesperson admitting that my vehicle had actually been taken OFF-SITE to another location for the detailing service--without my knowledge or consent. At no point was I informed that my car would be driven elsewhere, nor was I given the opportunity to approve that decision. This raises serious concerns about transparency, accountability, and trust. As a customer, I entrusted them with my vehicle, and they chose to send it somewhere else without even informing me--then attempted to shift responsibility when issues arose. Between the refusal to negotiate, the misleading information, the poor communication, the lack of professionalism, my personal items going missing, and now the discovery that my vehicle was handled off-site without my consent--this has been one of the worst customer service experiences I've had. I would strongly caution anyone considering doing business here to think twice.

WE JUST HAD THE BEST EXPERIENCE PURCHASING OUR PICK UP TRUCK TODAY! Mario the office manager was…read morethe best help and sales rep. So considerate, so warm & worked so well with us. Highly recommend this dealership, thank you again Mario!

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

Went in and bought my first car this weekend. Dulce was great! she was honest, understanding of…read morewhat I wanted and amazing help. Great first experience :)

We had to take our car in for the 30,000 service. The service guy that we got was Mario. He was…read more very friendly and understanding .He started out give me the rundown on the service for my Honda CRV . We bought our Honda from them in 2020 so far the car's been good no problem with it. The serviced was done within four hours. One thing I like about Honda they have Uber service so you can get home or go to work the same day. They also have free car wash if we need that done before you take it home..

Ralphie Garcia was my sales man, great customer service, recommend him to help you get your car…read more100% no down payment and low monthly payments

Carlos was amazing! Thank you so much for being so helpful! Definitely recommend seeing Carlos if…read moreyour shopping for a car! Thank you to Julian & Susan for all your help as well.

I was able to take my carmax appraisal to own-a-car Fresno on Bullard and Blackstone and they were…read moreable to match carmax's price. They even have a new lifetime warranty offer for their vehicles on the engine and transmission. They aren't pressuring you like some other dealers. But I'd definitely say it's worth a shot!

Why the hell do people still come here. They will tell you whatever lies they can to sell you a…read morelemon. People, don't be stupid and buy from this dealership, best case scenario you'll have a car that drives fine for a few months and then you'll end up spending thousands more on repairs.