Super helpful and friendly came to check for A battery …read more Ended up not needed it but they were honest and showed some other things I did need ! I believe Sergio was helping and was great !

Sergio, (the Chevy guy)…read more Thank you for helping me with my truck. I really appreciate your time, effort, and willingness to help. It made a big difference, and I'm grateful for your support. Thanks again!

Support local business owners and their small businesses! This auto parts store has been here since…read more1969, serving the local community and the many automotive shops Canoga Park is home to. We had just got our Santa Fe washed at Speedwash on Roscoe near Tompanga and realized we wanted new wipers. Yes, I suppose buying windscreen wipers AFTER the heavy rains of Winter may be futile, but I believe in Spring showers so....fingers crossed! Rather than hitting the chain auto part shops in this area, I decided to try CQ Auto Parts. I love a local spot and this one is a gem. Pretty quiet this morning, but Simon was there to greet us and inquire as to what brought us in this day. Since I couldn't remember the wiper sizes - Note to self: Note this! - he looked it up. As I found out last year, when you double check the size, one(the smaller passenger side wiper) is listed as 13" on some sites and 14" on others. We went with the 13", made our purchase, chatted a bit more with Simon about "signs o' the times", etc, then made our way out. I double checked the size we put on last year, remembering we went back and forth a couple of times with the smaller wiper, before we drove away. Simon noticed this from inside the shop and came out to lend assistance, thinking we were installing them. I showed him the wiper and mentioned how frustrating it was that the smaller wiper seems to be the challenge, but he agreed, the smaller wiper currently on the vehicle looked like a 15". So he went inside, grabbed a 15", returned, compared then exchanged the 13" wiper I had purchased. He asked if we would like him to put them on, but we declined and thanked him before departing the curb. I would definitely come back to CQ Auto Parts for my next parts purchase and I hope they're still here when I need them. Cheers! "CC"

On Saturday July 25, approximately 4:00 pm, I entered C Q Auto Parts on Devonshire for a battery…read morereplacement/install for my 2007 Lexus GS350. The employee Simon selected what he said was the proper battery for my vehicle, and proceeded to install it on-site. He then made me pay for the battery before turning on my car "to let it charge", and so after paying and returning to my vehicle and starting the car, the electronics went haywire and some smoke seemed to appear under the hood. Simon was completely unhelpful at this point and recommended I call a tow truck, which I did. I brought the car to my reputable mechanic, Pro Automotive Repair Center, in Glendale, and was informed that the wrong type of battery was installed, and that it also was an old battery. I have proving documentation from the mechanic shop regarding this. The outcome for the incorrect install was my Lexus alternator being fried, with the total bill coming at approximately $950 (not including tow truck fees and subsequent rental car fees). Upon attempting to contact the shop to explain the situation and attempt to resolve this issue, Simon became rude on the phone and hung up on me, and refused to give me the owner's contact information. I had no choice but to request a police presence to monitor the situation while I visited in person to once again attempt resolution. Only with the police present did Simon agree to refund me the price of the battery, but he still refused to give me any contact information of the owner, and suggested I take it to court. This is what I have started to do, pursuing legal action, unless a fair resolution can be found to pay for the damages to my Lexus due to Simon's negligence by selling and installing the wrong part in my car.

Came by for a battery change . Was still under warranty. They checked and made it easy . Installed…read morefor me as well . Great service . Was helped by Jayson and Patrick

Was in dire need of a battery change and Patrick came in clutch! Made the process easy with taking…read morethe old battery for credit and changed my battery even though they were short staffed! Thank you Patrick!!

I know a few years back Pep Boys got a bad reputation. However, I decided to try Pep Boys West…read moreHills. And I would like to recommend them to anyone that needs any type of car service. I have an old BMW they took care my oil, my brake problem. The techs are very skilled.. Also uthey stand behind their work highly recommend

I brought my car to Pep Boys because the coolant level in the reservoir kept dropping after about…read more50 miles of driving. On my first visit, the mechanic could not find a leak and simply flushed and replaced the coolant. The very next day, the coolant level dropped again. I returned, and hoses were ordered. After I picked up the car, coolant leaked onto my driveway, requiring another visit. I was then told both the upper and lower radiator hoses needed to be replaced. After the repairs were completed, I picked up my car again. The very next day, while making an Instacart delivery, the car suddenly began shaking, the check engine light came on, and the temperature gauge went into the HOT zone. I pulled over immediately and found the coolant reservoir completely empty. Pep Boys arranged a tow, but I waited more than three hours because of a scheduling mistake. When my car finally arrived at the shop, I personally discovered that the upper radiator hose had become disconnected. This should have been caught before the vehicle was returned to me. Although the coolant was refilled, I no longer have confidence in the repair and now feel I have to check the coolant level every day. To make matters worse, about 2,000 miles later, I was told the radiator had cracked and needed replacement. After comparing prices, I found the same repair could have been done elsewhere for about half the cost, so I chose not to proceed with Pep Boys and had the work done at another shop instead. Overall, this experience involved multiple return visits, wasted time, towing delays, inconvenience, lost work, and unnecessary stress. I expected professional repairs and quality control but did not receive either. Based on my experience, I would not recommend Pep Boys for coolant system repairs. I suggest finding an experienced independent repair shop instead.

Spoke with some girl who clearly had no clue or experience whatsoever no one there seem to know…read moreanything about what they are selling! And all their parts are from China!!! Big Red flag literally

In time of Covid everyone has to be very careful. Claudia is wonderful she goes above & beyond…read morecustomer service. I highly recommend Moca Auto Parts.

Did have a very good experience with this vendor…read more David, the owner, is a stand up guy I did trust him on a deal .and he came through as promised AAA customer services, Would keep going to them for my cars needs

Absolutely great product!  Excellent quality product as well - strong gauge risers. Clear,…read moreaccurate, easy to follow instructions. Easy to install - took me 55 minutes from the time I opened the box until the last socket turn. Now my wife won't complain about the seat being too low. Best, and fastest customer service from David that I have received from any vendor. I will do business with David if I ever need his product(s) again.

I highly recommend this business to any family friend anybody that needs any type of oil spark plug…read moreball joint control arm radiator hose pretty much this is the most 100% guaranteed most knowledgeable most respectful business. I could highly recommend thank you for all car parts for always being the 100% guaranteed Parts Provided for the people. Thank you so much for the hard work. I appreciate your service and good work. Keep on trucking.

OMG I love this place I actually have a Maserati with expensive hard to find parts. Brian helped me…read morethere found almost all my parts. He saved me to much money. They have the best customer service!!

This was my first expeiance with QMP and it was great. Mike knew exactly what I needed done and…read moreeven did a little extra. My LSX454 cam ate the bearings and block. QMP cleaned up the mess and installed new roller bearnings into the block. Communcation was great and I always was kept informed of what was going on.

Mike is a great guy, he knows his stuff as we speak he's building my LS motor so far I'm extremely…read morehappy with his suggestions his attitude and his customer support. great guy I would highly recommend them I'm a very particular person but these guys satisfies my needs great job great people great product hard to find people like this anymore. The LS MOTOR IS GOING INTO MY 55 thunderbird (red) Look for me at all the major shows and local events Im out Of Somis Ca. I'm also on Instagram Darrils hot rods

Fernando is a legend helped me out so fast and saved me a lot of time and money!! The whole crew is…read morevery helpful and know what they are doing.

I went in to this auto zone yesterday morning to get fuel injectors for my dad. I know nothing…read moreabout cars and had no idea what I was doing. A worker named abbi helped me out. She went above and beyond helping me out. This girl has great costumer service. Genuinely one of the sweetest service people i've ever dealt with!!

Off Road Unlimited has continued to provide a quality of service that is hard to come by these…read moredays. Ever since installing a lift/suspension system on my 4Runner, they've come to the rescue on multiple occasions. I had a warranty issue come up on a recently replaced shock, and tried going through the company, which was nothing short of a nightmare. Finally, gave ORU a call, and within a few days, they replaced it with a new one, free of charge. In the past, I had a punctured tire the day we were leaving for a camping trip between Xmas/New Years and couldn't find my tire size anywhere due to the holidays. Called ORU, and Maurice recommended a place that had us on our way that same afternoon. Finally, had an annoying squeak post-overlanding trip and brought it in to ORU. They were able to quickly diagnose it as a loose bolt on my skid plate and didn't charge me for the inspection. It's rare to feel impressed by customer service nowadays, and ORU continues to impress me with their quality of work and service. Highly recommend taking your vehicle here for any upgrades to your truck/off-road vehicle!

Somewhat new to the area. Needed a shop to swap out the rear coils on my Ram2500 to an air system…read morewith compressor, tank, etc. Reached out to Off Road Unlimited. Spoke to Dan about what I wanted. I got pricing and information to make my decision. Felt comfortable and confident in them doing the work. (I do research quite a bit before I decide to take my truck somewhere.) We agreed on a date for installation and I met Maurice on installation day who was also very informative and helpful. Installation came out great and I couldn't be happier. The ride quality is much better and I can stay level with a load. Will be visiting them again for more upgrades...