I would give Makel a bonus if I could! He was extremely calm, friendly, and genuinely happy to help…read moreme. He answered all of my questions--no matter how silly I thought they were--with patience and professionalism. What really stood out to me was that I never felt uncomfortable asking him anything. He wasn't pushy or trying to pressure me into purchasing something, which I truly appreciated. He simply took the time to listen and answer every question I had. Even though I didn't end up making a purchase at this location, Makel still made me feel welcomed and valued as a customer. His patience, kindness, and willingness to help really made an impression on me. It's clear to me that Makel was raised right. Thank you so much, Makel, for taking the time to answer all of my questions and for making my experience such a pleasant one. People like you are what make a business stand out!

I had such an amazing experience! Makel was incredibly helpful, professional, and kind throughout…read morethe entire process. I especially appreciated his attention to detail and commitment to quality service. He made sure the nail in my tire was properly taken care of and took the time to ensure everything was done right. The value, quality of work, and customer service exceeded my expectations. I would definitely recommend this location and will be returning in the future.

Horrible customer service. You mess up a stud on one of my tires and then refer me to Veloz Motors…read morefor repair. They don't take appointments, if I go there and wait for the repair to be done, I was told it would be several hours! I don't have the luxury of time to fix something you all screwed up!!!! Seriously, how is this acceptable????

We always get great service at discount tire…read more The staff are always very quick with giving recommendations and quotes and will work you in quickly and text you updates. You can generally find something a little cheaper elsewhere but I recommend getting the extra coverage as they have so many locations you'll be covered if something happens when you are on the road.

I scheduled an appointment to make sure my tires were changed asap, knowing how busy they get. I…read morearrived early, per request. I sat there for almost six hours watching people who came in after me get taken care of and leave. I asked for brand new tires all the way around and an alignment. I told them the truck was on the way to my mechanic after this stop to get the trucks other issues looked at and all I wanted them to do was change the tires and do the alignment. The mechanic constantly came in complaining and wanting to upsell me. I consistently turned them down, which he would punish me for by stopping work on my truck. Then, another upsell attempt. And another, and another. Finally, after almost six hours of this, the mechanic decided he couldn't do the alignment. I have no issues with the explanation, but I took issue with having to wait six hours for this conclusion that shouldn't have taken more than a few minutes to decide. I had to reschedule other work I had scheduled that day, at a cost to me. The cherry on top? After waiting six hours to have my new tires put on, they didn't even put the spare back on the hanger, they just threw it in the bed of the truck. My time is much more valuable to me than waiting six hours for new tires. I think this is my last visit to Big Chief. I left a shop I'd been going to for 30 years to try them out. Sorry, this is unacceptable by any standards.

I was in a bind when I saw a straight nail in my pass front tire. I was concerned after driving a…read moredistance that it would pop. AAA no longer plugs, but I was told this place did in their reviews. What they didn't tell me is that they're is a age limit to determine whether it's worth or allowed to be plugged up. I was working remotely and desperately needed wifi so much that I cried. Someone was working on the router and the guest wifi was down. A gentleman gave me the workers wifi info so I could clock in for work. I ended up needing a tire fair priced (I compared while waiting). When I called ahead they said there was no wait, when I got there, I was told there was a 2 hour wait. I think I waited 45 minutes. Read reviews online and they were pretty legit. Not open on weekends.

This location was awesome. They made sure to help me regardless of the mishap getting there. Waited…read morefor me and was so considerate despite my delays. Genuinely said god bless. This location was so professional, friendly, and helpful. I believe his name was John for the call center, and morris chestnut for the front desk/tech. Highly recommend coming here for the best bang for your buck experience. I've gotten 4 tires from tire kingdom and have been happy with them fully !! Thank you guys !

Last week and this week, made two separate online appointments for tire repair via the Tire Kingdom…read morewebsite. Needed two new tires in a span of two weeks. Tire Kingdom of Mandarin came to the rescue again! Superb customer service and help that ensured my driving safety. Special shoutout to Mr. Morris, his entire staff, Luz and Nick! Their kindness, help and professionalism make them an asset to the company. Always highly recommended and thank you again!

Steve helped me with getting my brakes and rotors replaced...he and the team went above and…read morebeyond...very appreciative!

I had to go get my car new brakes and tires along with an oil change for an upcoming road trip…read more Matt and Steve were so kind and answered all of my questions. Overall a nice and honest shop it is my new go to repair shop.

I've been frequenting this Goodyear location for a few years now. I purchased tires from them a few…read moreyears back and got my truck serviced. They were so honest and knowledgeable that I've been a regular customer from day one. They tend to have coupons online and it's easy to schedule service appointments online. What I've noticed with other car servicing center is they will try to tell you anything if you're a women alone getting service done. They've never treated me this way. They aren't heavy on up selling you things you don't need either. If you need something, they let you know and let you tell them what you want to do. If you want to hold off on getting something done, there's no pressure. I'm a forever customer at this Goodyear. I actually need to call Francisco and schedule an oil change. I was due back a few weeks ago but I've been too busy to get up there.

Great customer service!!! Very pleasant service manager. I believe his name was Dylan. I called…read morethe day before and was provided an appointment. He continued to status me as I waited for my car to be serviced.

The overall willingness to get it right says everything you need to know. Being the biggest and/or…read morenicest shop has never compensated for willful communication along with the intent to get things right. It is because of that and the autommotive skill of the attendees, piloted by the incomparable leadership of Mark, and parents whom are very attentive and kind, that I have continued to come back to this shop for any services that they provide. I'd be remiss if I didn't compliment the kindness of woman there whom seen just how challenging of a day that I had when arriving 8:35pm on a Friday and she provided for me fruit, chocolate and a cold beverage. I couldn't make this up. This is the quality of family Mark has there. And that it what I choose to speak to in this review. 5 all the way. Melvin

Popped a tire in the hwy and had to come home on a donut, I absolutely refuse to go back to big…read moreretail tire shops. I always feel taken advantage of. I found Marks and even though there were no new reviews I stopped in and was happy to do so. They're a very nice honest family there running the business. They showed me what they were doing and spoke to me throughout the whole process. It was quick and i loved how they did business. I will be going back there for my tire needs.

BARGAIN TIRES ABUSES SENIORS AND VETERANS…read more Make sure that you get a written estimate and make sure it is signed. KC and Gage are no good for their word, and they lie back and forth and stab each other in the back. I needed new engine gaskets, and Gage had no vehicle to get his family around, I offered to let him use my car while it was in the shop, until his truck was fixed, no strings, just take care of it for me. After all he said he was a Partner with KC. He seemed grateful for my offer, and told me that he would not charge me labor for letting him use the car. I thought that was amazing and was impressed that he would do that, unsolicited. I smoked their families turkeys for Thanksgiving, and Cornish Game Hen for Christmas, delivered them on trays and they seemed so grateful and happy to accept for their family holidays. I was not told at that time that KC booted my car out of the garage, because of Gages offer. I thought it was not in the garage because Gage was using it, I was actually happy that he was. I checked on the progress from time to time, and after three months, I could not deal with their lies any longer and confronted KC, he played dumb as a turnip (probable an honest act) and I asked where the car was. He told me it was ay Gages house, about three miles away, and if I was not paying for labor, he would not let the car be worked on in his shop. I tried contacting Gage but his phone was not working and I spoke with his very nice wife, who relayed my messages to him. Gage returned my call and finally told me the truth, I told him to call the shop and that I would be happy to pay for shop time, of course! He said he would call KC and everything should be fine. But it was not, and KC told me Gage never called him (as usual). That same day, I googled his house and drove out there. I was sitting in his front yard trashed!!!! I was beside myself and felt so stupid, and I realized I had been totally, totally screwed. They had possession of my car for three months, destroyed and trashed it in the process and I had to have it rescued and towed, from Gages house, back to mine, because of a disagreement those clowns had with each other, KC would not let Gage work on my car there, and according to Gage, KC was not paying him money that he owed for work he had done, and was looking for another job. He destroyed my pristine car, LOOK AT THE PICTURES, radiator cap was off, radiator was empty, interior was full of garbage, and when I started it, it smoked lie a chimney, I think he blew the engine up, like he did on his truck. I called AAA and had the car rescued and delivered back to my house, where it is at least safe. Still making payments on car and insurance. I am so screwed! WARNING! Don't trust these jokers, you can get screwed, too, and have only yourself to blame.

They get me right every time. No problems with tires and prices are A1. This is my go to tire shop.read more