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    Mark Tires & Auto Repair

    4.7 (3 reviews)
    Open 9:00 am - 8:00 pm

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    5 years ago

    Helpful 3
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    6 years ago

    Super nice !!! Very charismatic over the phone,,, thanking me for my call and they provide free coffee

    Helpful 1
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    4 years ago

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    Discount Tire

    Discount Tire

    3.9
    (39 reviews)

    excellent customer service. Ty at the front desk was extremely helpful! He helped resolve some part…read moreordering issues in a timely manner and had me on my way.

    I am writing to share my experience at the Discount Tire location on April 23, 2026…read more I initially called to confirm whether you offer free flat tire repairs and spoke with Blake, who was courteous and confirmed that you do. I was told no appointment was necessary and advised to come in, which I did shortly after. Upon arrival, I was second in line but experienced a significant delay before being assisted. When I was finally helped by Assistant Manager Keith, he inspected my tire and then proceeded to check the remaining tires, which I had not requested. He then repeatedly attempted to sell me new tires despite my clearly stating multiple times that my vehicle is a lease with less than a year remaining and that I did not need replacements. His continued insistence, along with inaccurate statements regarding lease return requirements, was both unnecessary and inappropriate. I was then informed that the wait time for a repair would be approximately an hour and a half and that he could not determine whether the tire was repairable until it was placed on the lift--implying I would need to wait that entire time just to find out. Having no alternative, I agreed to wait. I arrived at approximately 11:30 AM and was later told via text that my vehicle would be ready by 1:08 PM. However, I observed multiple customers--both with and without appointments--being serviced ahead of me. It became clear that paying customers were being prioritized, while my service was repeatedly delayed. At around 1.45pm, I followed up with another associate and was told my car was about to be brought in and would take only 20 minutes to complete, contradicting the earlier uncertainty about whether the repair was even possible. I did not leave until later than 2 PM, resulting in a total wait time of three hours for a simple flat repair. While the staff were polite in their communication, the overall experience did not reflect that same level of professionalism in execution. Offering "free flat repairs" should not come at the expense of excessive delays, inconsistent information, or pressure to purchase unnecessary services. This experience was inefficient, frustrating, and did not align with the expectations set when I called ahead neither did it align with discount tires mission statement. I expect better alignment between what is advertised and the actual customer experience moving forward.

    Wheel Innovations & Wheel Repair

    Wheel Innovations & Wheel Repair

    2.8
    (8 reviews)

    Brought in some 1980's wheels off of a Camaro. They were able to clean them up and bring them back…read moreto the beautiful gold 1980's turbine wheels that they were meant to be. OEM Gold. Great communication throughout the process, meticulous craftsmanship. Most others just want to powder coat and go, requires zero skill. That seems to be the standard with everyone else in Jax. Not sure if I would pay attention to other reviews, especially when it starts with, "My Prius....!" Great experience, I'll be back.

    Absolutely knocked my socks off. I had heard that wheel innovations does good work though a few…read moredifferent people. Like you I was hesitant because of some of the older reviews but trusted my people and man did it pay off. My Z06 previously had the wheels painted prior to me purchasing which I was unaware of until about 6 months of owning the car the poor quality started to show and the old chrome finish started to peak through. Made an appointment and it took a few days to get the car back but it was 1000% worth it. The wheels look brand new and actually ride smoother after they balanced the tires. Lugs were all torqued correctly and I couldn't be more pleased. I never post reviews unless it is bad enough for a lawsuit or good enough of an experience to justify letting others know how great of a job they are capable of. Plus they saved me about 4k not having to buy forged wheels which was the other option I was contemplating.

    Mark Tires & Auto Repair - oilchange - Updated August 2026

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