After the point of sale failed to transact, a sharp toned woman describing herself as "the owner"…read moreimplied that I may be hanging out in 'her restaurant', wondering whether I was waiting for someone.
Hoping she wanted to help, I approached the kiosk, confirming in my online bank transaction records that none had taken place at this business, since her point of sale had failed to register the transaction.
She then asked me what I had attempted to order. Confirming it was the bacon avocado burger, I then attempted to simply ask out of curiosity why the menu allowed a person press a button to "add" a topping item, that, according the menu was already included in the sandwich, noticing that the button was labelled "add" and not 'extra', and the burger menu title already contained the topping in question.
She then, stiffening her tone, claimed that the "add" function on the menu was for "extra" in this case, spilling over into a seething tone of unprovoked invective. Then, as I attempted to leave, wishing her a good day as I did, the woman called me back into her restaurant, shouting "What?!" several times. I then returned, at her request, to simply and politely add that being polite was always an option, stating so much in a completely respectful, low, and calm tone.
This was enough to incur the behavior that Brad, Allen, Sofia, CM, Jonathan, and others here have reported on Google, and Sarah (univiting), (especially) Bryan F and Zohra F have rightly complained of here. Doubtless, we are not a full list of victims.
When I asked her calmly and flatly to be polite (confirmed by witnesses of my tone and demeanor), false accusations, threats, shouting, belittling (projecting her specifically childish behavior onto me as she has done to Brad here in writing, for example) comprised loud abuses I experienced, and which she also subjected other customers to. None of these abuses did I return. I simply, calmly and repeatedly asked her to be polite.
If you too experience the unprvoked, dishonest, rageful, and abusive behavior that all too many in the community already have, please document it here a growing number of us will. The "owner's" mean spirited responses to just criticism of her behavior further substantiate her character and, in my experience, good reason to avoid this business.
The woman's false accusations manifest her habit of clear projection: I calmly asked her to be polite, and was met with false accusations of rudeness when I had been polite, but firm. Indeed, she decided to subject her customers to a tirade of temper tan trums and shouting. Of course, she projeted this childish behavior onto me, her victim (as, again, she did to at least Brad 3 months ago as you can read here), while shouting like a child as I remained composed, polite, and never once raised my voice. She claimed to have been illegally recording me when, confirmed by one of her own customers, I had not been recording her. Indeed, asking this woman to be polite resulted in immedate threats, false accusations, shouting, rage and invective.
Please document here if you are the victim of similar, unprovoked, and rude behavior.
Finally, again, I do invite you all to read the mean spirited responses this woman writes to the just complaints of her victims, and judge her character for yourselves.