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    Ray Ware Hardware

    3.0 (2 reviews)
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    Rockler Woodworking & Hardware

    Rockler Woodworking & Hardware

    5.0
    (4 reviews)
    11.5 mi

    I love Rockler! I was driving through the town center. When I saw they were opening and I was…read moreecstatic. This brought back memories from my childhood and working on wood projects with my dad. So when I saw they were opening, I called my dad and said we needed to take a field trip. The first time we walked in, we were greeted by the wonderful and knowledgeable staff. I was looking for an exotic wood to make some shelves for my kitchen. Since they were going to be open shelves I wanted them to be something special. The staff or wonderful with recommendations, but really I just wanted to find something that spoke to me. Yes, I know they can sound odd but I'll avoid for some reason. The staff were so patient while I took two hours looking at wood. Once I picked out what I wanted, we were able to talk to one of the managers about having specialty cuts made. Since I do not have a workshop we ran into some hiccups along the way as we were working with a wood in a humid environment. However, everything was sorted, the staff took great care of me and my wood selection and I got my wood cut and it looks wonderful. I am starting my project soon and I cannot wait to finish. I know I will be back to Rockler time and time again. I am so excited. They are here and I can't wait for other people to explore with them. They do offer classes and woodworking, and also with epoxy. The classes can be scheduled I believe online or by calling them. They do have handouts as well. I am excited to take a class or two and learn some new stuff if you have some time and want to explore somewhere new or if you just love woodworking or looking at really neat wood or tools take a trip to Rockler, you will love it. They are exotic wood selection is amazing. I found some beautiful Tiger Wood. They also have many specialties that you will not find many other places such as Purple Heart or yellow Heartwood. You will be inspired just walking in.

    If you are into woodworking this is your toy store. They have everything you need (and some…read morethings you may not have known you need) for any project you are working on. The staff was extremely friendly and helpful. Add on classes to show how to use some of the tools and the place is great for the novice too.

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    Rockler Woodworking & Hardware
    Rockler Woodworking & Hardware
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    Johnstone Supply

    Johnstone Supply

    2.3
    (3 reviews)
    3.0 mi

    I had an extremely unprofessional experience with the branch manager, Chad Walton, at the Johnstone…read moreSupply location in Jacksonville. I called to inquire about becoming a vendor and briefly explained my goals within the air‑conditioning industry. His immediate response was, "We don't deal with that--go somewhere else." I called back to clarify my mission in case there was a misunderstanding, but he repeated that he could not help me and ended the call. Rather than providing a professional explanation of their vendor requirements or directing me to the appropriate contact, the conversation felt dismissive and unnecessarily hostile. The few questions he did ask came across as interrogatory and condescending, which was surprising and disappointing for a company of this size. If this interaction reflects the level of professionalism and customer service at this branch, it raises serious concerns. My experience with Chad Walton was rude, unprofessional, and far below the standard I expected from Johnstone Supply.

    Went to Johnstone Supply to pick up a motor. Installed it, and it turned out to be the wrong one…read more Went and picked up another and had the same issue which resulted the whole hander to be replaced. Tried returning two perfectly good motors and was told they don't accept returns. After suggesting they should tell people that or have a no returns sign, I was told they told everyone. Yet I was able to purchase two motors and never was told once. Do not recommend.

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    Ray Ware Hardware - hardware - Updated July 2026

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