1. Rays Luggage Storage

    1. Rays Luggage Storage

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    Inglewood, CA

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    Rays Luggage Storage

    3.3 (6 reviews)
    Open Open 24 hours

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    My storage unit was broken into most of my personal belongings were stolen -- including clothing,…read moredesigner items, household goods, and important personal effects accumulated over many years. This was not a minor loss it has been financially and emotionally devastating. What concerns me most is not only the theft itself, but the way the situation was handled. My lock was removed and replaced with a dummy lock my keys and the staff keys could not open the replaced lock. There was no proactive incident report offered, and I had to push for information. Communication felt minimal, and there was no immediate transparency around surveillance review or what steps were being taken. For a facility of this size, I expected stronger security protocols and a more urgent, supportive response when a customer experiences a major loss. Instead, the process felt reactive and unclear at a time when accountability and reassurance mattered most. If you are considering storing valuable or sentimental items here, I strongly encourage you to ask detailed questions about security procedures, monitoring, and incident response so you fully understand the high risk. I sincerely hope the facility improves its safeguards and communication so no one else has to go through an experience like this.

    They are incredible customer service have had my space for over 13 years!!! I highly recommend this…read morestorage space clean and safe!

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    Had a great stay. Rooms are interesting with the bath in the middle of the room with it filling…read morefrom the ceiling (watch your splash zone so you do not slip!) The privacy screen around the tub was cool along with the blue led lighting in the room. The shower was basic but clean and hot, and that is always appreciated. The bed was one of the most comfortable beds in a hotel I have ever experienced. Only down note was they had a private event we did not know about and the bar area and patio were closed, which was unexpected as we wanted drinks so we ordered in room, but not the experience was we had hoped for. Also the noise level was quite loud until 9:45pm but it was over and done at the point. Rooftop pool was on the smaller side, but the area was quaint. We will probably come again!

    So, it was a fortune, a FORTUNE to stay here for one night plus the parking and resort fee they…read morecharge, just a lot. With that being said it is an absolutely beautiful hotel, for certain people with certain tastes and styles, honestly it wasn't for me. First off, they offered a welcome margarita, which is a nice gesture and takes away the blow of the bill I guess, if you drink alcohol, which I don't. I would have gone for a snack but they didn't offer. They told me that the resort fee allows you a few special things: one was to get a discount for Equinox while you're in town. I laughed when they told me that because I'm on vacation and while I'm all about fitness, I'm not about to go to Equinox and workout, plus I was only here one night passing by. They also said to go to one of their restaurants in town and tell them that you are staying at the Shade Hotel and they will take care of me. I thought that was really nice. The third perk to this resort fee was that you got a credit at the bar it was $20 towards food or drink. I was told that if I don't use the credit at the restaurant or bar that they will put that money towards my bill and credit me at the end. I'll touch on that later. I walk into my room and I thought I was going to have a seizure or that a migraine would come on soon because they had these hideous neon blue lights bordering the bar in the room and the bed. I thought it was so tacky and awful like I was in Vegas or even better Atlantic City. The room was absolutely enormous and I had a balcony but these lights were so bright and blinding I knew there was no way this was going to fly for the night. I went downstairs and the guy explained to me how I could dim them. Baby, I don't want dim I want off. Luckily when I got back up to the room I was able to dial them completely off. The room got much better at this point except for the jacuzzi tub smack dab in the middle of the room, next to my bed, literally. It was so odd. SO odd. The bathroom vanity was open concept, jacuzzi tub then my bed. It was not for me. They had these door things you could use to close the area off, but I just have one question, why? Why was this an idea that came to fruition? The toilet had a separate area with a door. I don't know, it was weird to me. Also, alcohol everywhere in the room, bottles upon bottles. Snacks for purchase, drinks in the fridge for purchase, the usual. The amount of alcohol was shocking to me though. The TV was pretty small and awkwardly positioned a bit from the bed, the bed was comfy enough, had a good night sleep. Woke up the next morning and upon check out just double checked to make sure that the $20 would be credited to my room if I didn't use it at the bar and they said that's not a thing and they don't do that. So I'm not sure what the guy was talking about the night before. Anyways, I didn't want anything to drink so I grabbed two orders of fruit to go. This fruit, lol. It was wildly expensive for what I got I'll leave it at that. Some melon, berries, it was disappointing. Very loud at night I will say that they had the music going late, which I'm not ever going to complain about in the moment but I'm just mentioning it. What else what else. Perfect location, walking distance to everything, extremely convenient. Try it you may love it! Still think it deserves a good review because it was very clean, that's number one priority in a hotel for me.

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    Rays Luggage Storage - luggagestorage - Updated July 2026

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