This place has been my go to for more then 25 years, and they never disapoint.........

Brought a Briggs bag in because it kept falling over and I picked it up today. They could not have been more rude. I told them it's still tipping over and they said just sign here so you can get your bag back. When I came back to asking about it tipping they said if I wanted the bag back I had to sign. That's it. No acknowledgment that the work was not completed the way it was supposed to be to fix the issue and definitely no respect for the customer. I do not recommend. read more

Excellent service, great selection of luggage, and competitive (not the cheapest) prices. Marjorie was very helpful in helping my wife choose her carry-on luggage. She described the different features of the suitcase without seeming to push the sale. While we were at the store, several people came in with damaged luggage they had bought elsewhere. The store staff treated everyone courteously and suggested options for repair, even though they had not sold the item originally. read more

This review is about a month overdue, but I'm so happy to give it. One of our Briggs & Riley roller suitcases had a dodgy wheel that was somewhat difficult to maneuver through airports and frequent travel. Knowing it has a lifetime warranty, we elected to find a retail partner of theirs that could take a look and hopefully repair it. The team at H Savinar was so incredibly nice and helpful and took care of everything on the spot in short order and with excellence. I haven't had that quality of customer service in a long time - truly! Thanks to the team who fixed it beautifully and for the kindness involved in the process. read more

I am not sure that I have been treated as rudely as I was today by the staff at Savinar's. Here's what happened: Years ago I had purchased a nice backpack from Costco, which has lifetime return policy. The beg began to tear in several places. Rather than return to Costco, I went to the manufacturer's website, entered the serial number and model # and other information. The manufacturer confirmed it's under warranty and gave me a printed PDF with RMA for repairs by Savinar's. I called them in the morning and they said "Yes bring it in!". They were out of the way for me, so it took 30 min to get there. Upon entering, before I could even make it halfway to the back where the desk was, the employee said "Oh no, we don't repair those, the warranty is only 2 years!" Instantaneously, 2 other employees popped out to say the same thing -- claiming that the manufacturer is "lying" and shooed me out of the store as quickly as possible. It's clear they do NOT want to do lower-paying warranty repairs on non-high-end items, instead opting to work on the fancy stuff for cash. They're a nice store with very high end luggage and bags. However, the treatment I received was what I expected a thief to receive, not a potential future customer who likely would have purchased nice luggage from them in the future, not to mention someone with a valid manufacturer's RMA slip! The store manager claims that NO bags created by any Samsonite company (including this one - High Sierra which is owned by Samsonite) has a lifetime warranty but the screenshot of this almost identical bag (this year's model) from THIS company actually clearly says "LIFETIME" warranty. Moreover even if it didn't have a lifetime warranty, why didn't the store kindly offer to repair it and have me pay for it rather than rudely kicking me out of the store and ignoring me? I still needed a repair for this bag. Again, I suspect they don't get paid much for these repairs and don't want that business. But if that's the case why remain an authorized repair shop? I would choose anywhere but this store. read more

H Savinar Luggage - Proof of lifetime warranty. - Luggage Near Me - Culver City, California

Savinar has all of your luggage needs in a one-stop shop. They carry different brands for all price budgets. Joey showed me at least a half dozen brands while educating me on each brand's highlights. In the end I decided to "class up" my travel accessories and I'm so glad I did. Joey and his entire staff are the tops. Why go anywhere else? read more

All recognition to Joey and William! My husband dropped off our Briggs and Reilly for repair and because I stay in LA was soon ending they quickly reprioritized and repaired them. Most impressed with top notch quality in customer service. Wide variety of luggage. As travelers we greatly appreciate H Savinar. And because of our experience we definitely be back. My husband brought them donuts to thank them! Great place great prices and customer service. 5+ read more

Great customer service! Love this place. Always gets our repairs done in a timely manner.

Great selection of high end Briggs and Riley to low end Samsonite, with every style and color you might want for travel. Prices are comparable to the best deal online or at a sale in a retail store but without the time sensitive element. Salesperson was very knowledgeable and did not pressure or hurry me even with other people waiting. I told him my price range and said he could help another customer while I made a decision, but he waited patiently and attentively until our entire transaction was done. He even offered to help bring my purchase to me car in their parking lot behind the building. read more

H. Savinar Luggage is a wonderful store with an extensive selection of luggage. There is something for everyone whether you are looking for a carry on bag or a steamer trunk, they've got it! And, they have all different styles at every price point. The service is excellent with staff being exceptionally knowledgeable. Margie was delightful as she showed me several different options. She spent a lot of time with me! I took one bag home and brought it back the next day and she immediately exchanged it for a different option. I highly recommend H. Savinar to anyone searching for that "just right" piece of luggage. read more

Been a patron for over 4 decades. My purchases took my family and I around the world. The customer service has always excellent, the exceptional staff is always knowledgeable, and they continue to offer free engraving. The pricing was 10% lower than Amazon. read more

You moved closer to me! Yea! I saw an LA times ad about 30 years ago. I took a road trip to their previous location. I walked in and found travel nirvana. I seriously stopped buying luggage anywhere else. The quality is excellent and the price is very competitive. Sales people are not pushy and they let you open up all the luggage and check it out before you buy. They offer a variety of price ranges to fit your budget. They also offer a wide array of travel items, wallets, briefcases, and some handbags. My stuff still looks great after all this time. Will be seeing you again soon!!!! read more

Outstanding service and luggage selection. I love my suitcases and go to Savinar for all my luggage needs.

I brought two Victorinox carry ons, which had the wheels damaged, and I inquired as to if they were still covered by the guarantee. At Savinar, they gave me the most byzantine answer. So a few of the wheels ended covered by the guarantee of Victorinox. They still charged me US$100 and only replaced a few of them. Today, both pieces of luggage need a whole new set of wheels, because they left some bad ones in place. Overall, not a good experience. One leaves feeling taken advantage of. Sebastian read more

Been around forever. Very good selection. Helpful sales people with no pressure. I highly recommend them. read more

Has them repair a hole in one of my suitcases. They said it would take a week. Was ready the same day. The quality of the work was excellent. Pricing was slightly higher than I expected but not by much. Service was very kind and I noticed they had a very big selection! read more

Even though I live in the SGV, this is one of the closest Briggs & Riley authorized repair centers from me. H Savinar repaired my ~16-year-old 22" carry-on so that it's like brand new. They had the repair done on the day they promised. FYI, buy Briggs & Riley luggage. It might be expensive up-front, but you essentially have a luggage for life because it's well constructed--and if it does break, you have a lifetime warranty on repairs! read more

This luggage company is an absolutely amazing place to acquire your new travel bags. From sleep modern items to classics they have everything they have French made luggage Italian. And all the accessories you need for your profession. Client specific items are available here, whether you be an accountant or a doctor or a YouTube content creator. If you're into vintage looking pieces, they have brand new vintage leather luggage just look under the counters. There are so many things here. I'm impressed by the ladies travel bags. Personalized initial impressions are available. The staff are always courteous and helpful. They know their products. read more

I stopped in the store today to look for a backpack for leisure and business travel. The older woman who helped me was an absolute doll. She was AMAZING! However, there were at least three other men in the store who did not speak or even look my way as though I was insignificant. They were not friendly and as I was being helped, they did not take any opportunity to say hello. I try to support local businesses, however today I was not well received. Unfortunately, a male customer walked into the store to shop, and he was immediately greeted by those same men with a "welcome in, how can we help you." They did not even look my way. I started to just walk out, but the woman was so nice, I decided to stay. I'm giving two stars for the overall experience and their rude behavior. I would have given only one star, but the woman was so helpful, so they get two today. I have no plans of going back, except to return my purchase. Also, I will not be referring anyone to the store as I live in the area and don't think my neighbors would appreciate the hot and cold environment. DO BETTER!!! read more

I was in the market for new luggage, and since my sister and her whole family had already purchased from H. Savinar, I decided to check it out for myself. The service was outstanding--no pressure to buy, and the prices were the best I found in town. It's locally owned, and I highly recommend this location for anyone in need of quality luggage. I'm very happy with my new set! read more

Purchased a Briggs & Riley suitcase from here a few weeks ago. Very professional, knowledgeable, and friendly service from Marjorie, Noah, and the entire team. I was able to get my bag monogrammed super quickly as well. I will recommend this place to my colleagues! HIGHLY recommend coming here for any of your luggage needs. read more

Great service, no pressure. Majorie was very helpful. I would definitely return to this location . Please stop by to check out their amazing inventory. Very satisfied with the backpack and roller bag. Thank you so much! read more

I brought in a Samsonite bag that got a bit banged up such that the handle wouldn't extend properly. They looked at it directly, and were willing to try and get the parts to repair but explained that Samsonite doesn't usually provide parts, which isn't Savinar's fault but really on Samsonite. Savinar was going to try - but the magic was they were going to put in for a warranty replacement. Within a day they got it approved and within 10 days, a replacement was on its way! Amazing service. I'll never go to any other luggage guy again. read more

We brought our luggage here to have one of the wheels replaced. We paid and waited for a few weeks. We called and followed up. We got a call on Saturday saying it's ready to be picked up. Come Monday, we pick it up and we inspected the part that we wanted replaced. We questioned if the wheel that they replaced was used. The sales associate reviews the wheel and said, "It does look used." She calls the repair man and verified that it is indeed a used wheel and told us "we charged you because we sent it out to Canoga Park." We paid $50 for this wheel. LOL. Uhm no, we refuse to pay $50 for this used wheel. We sent it back and they replaced it with my busted wheel and refunded our $ back. Bottomline is, as a customer, I don't care where you send out our luggage for repair. We come to you to check out whether you could repair our luggage or not. And if you can't, you could have given an update that you will not be able to fix the luggage or given us the option whether we even want to have it replace with a used wheel as to not waste our time or yours. read more

This review pertains to their approach to being a Samsonite authorized repair center. Short version: Savinar were either incorrect or purposefully misleading on what would be covered in repair/warranty. More detail: I brought my luggage in for evaluation for RMA/Repair. My wheels were damaged and needed review. I shared this on the phone and they confirmed I could bring it in for evaluation. When I brought it in, the sales associate reviewed and immediately said that wheels were not covered in Samsonite Warranty. This shifted the conversation to cost to repair and value of repair vs buying new. He shared some new products in store that would be great replacements. I walked away contemplating a new purchase. While out in Century City - I stopped in the Samsonite company store. They said that wheels are covered and I should bring the bag in to them to get it taken care of. I brought it in, paid $15 to have it shipped to a repair center and got the bag (fixed) back in about a week. The fact that Savinar either purposely mislead me or is ill-informed on Samsonite warranty (they are an authorized repair center) is very concerning. read more

Great luggage, great prices and great repair service. I had no idea I would enjoy buying luggage until after going to this place! So professional too! read more

Knowledgeable salespeople. Friendly, not pushy. Top notch products at great prices. They have been in business long time. I had the worst luggage and they turned me on to one of the finest brands at a great price. And when one of the pieces was damaged the got it repaired in a jiffy. My whole family shops there. Thanks for the great prices and service. It doesn't get much better than HSavinar Luggage. read more

Noah was really quick and helpful in a) diagnosing my broken luggage and b) helping me find a new carry on. They carry a variety of luggages for every price point and are really kind! read more

My wife and I have been going here for 25+ years for our luggage needs. They always provide great customer service and are have a great selection of luggage. read more

Great selection variety if you're looking for long-lasting, reliable luggage. The staff is very informative and SUPER nice. Not pushy at all which always makes me want to run...far and fast. The staff acknowledges that you're there and just lets you do your thing when shopping. They already know that if you have questions you're gonna ask. VERY happy with the luggage I purchased for my son & myself. read more

These guys are great. Professional and honest. I've been a customer for years and always been happy.

Good luggage repair in Los Angeles is like trying to find a needle in a haystack. These great folks have twice fixed luggage for me. Along the way I've taken a look at their inventory and the quality of their luggage. Unbeatable. We will be shopping there this Christmas for sure! Fantastic service! read more

Holy expensive luggage Batman, this place is the shizznit! So I just got turned out by Briggs & Riley last year. I have away my cheap bags from Ross and Target and am slowly adding only Briggs to my baggage entourage. Can I Yelp them? That company is the best!! Anyway, I love this place. They sell Briggs & Riley and some other brands too. They also repair all luggage. They were friendly and helpful. There was street parking in front. Sadly, there was a mentally unstable human having a fit outside. That's not this place's fault, but it is somebody's fault. And we have to do better!! read more

I'm so impressed with the service and kindness of this company. They sure are my place to go when I'm in town. Or send my family to get travel gears . I went to Savinar because I accidentally lock my luggage not knowing the combination. They did it for free because it defaulted to the manufacturers code . So I'm thankful and respect their service attitude. Shout out to them !!! read more

Great service, friendly and knowledgeable staff. Can repair luggage on site. I wasn't sure what type of carryon I wanted and the selection and information made it easy to decide. read more

I haven't been here for many years but I recall the great selection/prices/customer service that most Yelpers describe. I will be sure to visit again next time I'm in L.A. (Weren't they located on Pico Blvd. before, or is my memory amiss?) read more

I brought a vintage musical instrument case to H Savinar Luggage to have two handles replaced. Savinar charged me $99.23 in labor (I provided the two new handles). Such a job should have reasonably cost half that price. I specifically asked to have the old handles returned to me. When I picked up the case two weeks later, the quality of the labor was acceptable, but Savinar did not return to me the old handles. Savinar eventually promised me replacements for the original handles. It's been more than a month now, and I still have not received those handles. read more

Joey was amazing extremely helpful and patient with all my questions. Definitely make this your first stop. read more

H Savinar Luggage - Luggage Near Me - Culver City, California

I went to Savinar due to my Briggs & Riley carry on handle being broken. I fully expected to have to leave my bag there for 2 weeks. They asked me when I was traveling next and I told them it was tomorrow. They quickly told me to wait here a few minutes to see if they could fix it now. So I filled out my information and took a look at some luggage. They have a wide variety of big name brand luggage and a very open show room to move things around and open them up. They also have good promotions for buying them in-store. 15 minutes later my bag was back out and fixed! Since B&R has a warranty I did not have to pay a penny. The staff at Savinar were very professional, warm, and welcoming. I see why they have lasted in LA since the mid 1910s and are still going strong. I will definitely use them again in the future for repairs and luggage purchases. Another benefit of their location is that they have a large parking lot so I did not have to park on the street. This is a big plus. read more

Fabulous selection, and their prices are lower than the luggage manufacturer I love. Air France lost my bag, and when I finally got it back the handle was wobbly and it had a wonky wheel. Very professional repair, and while I was there I purchased a 4 wheel for my daughter and a plum for myself. (Now I have a work suitcase and vacation suitcase!). read more