Five star experience!…read more I wanted to send flowers to thank a sales associate for their great service. I Googled florists near Canoga Park, and Dottie's was the top result. I called Dottie's on a Saturday afternoon at 2:30. Niall answered and was incredibly efficient. I explained what I needed and that I wanted the flowers delivered by 5:00 PM. Nile/Niall was able to explain all of the details to me: they usually stop same day delivery at 12:00 p.m. However, if I was open to it, they could use a third-party service for the delivery. I agreed to this. Because the website was easy to use and had examples of their arrangements, I was able to quickly choose my selection which they had ready to go. I believe I paid $180, which I was fine with because I wanted flowers delivered ASAP. My payment was processed over the phone and I got an email confirmation. The sales associate received the flowers before 5:00 p.m. and she loved them. I appreciate the efficiency and excellent customer service I received. I highly recommend Dottie's!

I am writing to express my disappointment with my experience at Dottie's Flowers in Reseda…read more I have been a loyal customer for approximately 12 years, dating back to before the shop became Dottie's. Over that time, I've always appreciated the friendly service, efficiency, and quality of your flowers. That's why this experience was so surprising and disappointing. When I walked into the store, there was only one customer whose order was being completed. I was acknowledged and told that someone would help me "in just a minute," which seemed perfectly reasonable. However, over the next 20-plus minutes, multiple other customers came into the store. I watched as people purchasing bouquets, placing special orders, picking up arrangements, and arranging deliveries were all helped before me. Despite being there first and waiting patiently, I was repeatedly overlooked. What made this even more frustrating was that my order could not have been simpler. I had already selected the five flowers I wanted within a couple of minutes and simply needed someone to put together a small arrangement. Instead, I stood there waiting while customer after customer was served ahead of me. Eventually, I left without purchasing anything. The flowers were for my daughter, and because of the lack of attention and basic customer service, I now have to find another florist on short notice. More importantly, after more than a decade of being a loyal customer, I don't plan on returning. Everyone can have a busy day, and mistakes happen. But completely overlooking a customer for more than 20 minutes--especially one who arrived before everyone else--is simply unacceptable. I hope you take this feedback seriously. I've always had positive experiences at your shop, which is why this one was so disappointing. Unfortunately, it has changed my opinion of the business, and unless something changes, you've lost a customer of 12 years. I sincerely hope no one else has the same experience.

I absolutely love their flowers, The only flower shop I go to! Their selection is always so…read morebeautiful, the price matches the quality and size. It's a family owned business they are so sweet always & help recommend/create flowers based on the occasion I'm having. Delivery is quick aswell!!!everytime I give someone flower arrangements from here they are always so happy

Schedule the flowers a month in advance to kind of show up at the end of a Jewish mourning period…read morefor someone I really care about. All of my interaction was online and I did leave a note about kind of really wanting the flowers to be bright and colorful.. I also asked them to send me a photo before it was delivered which they did and I was extremely happy with it, within the hour my friend texted me about how much she loved the flowers and it was perfect timing because all the other flowers I had died.. Definitely would try these again! This order was $148

Love this place! Ordered some flowers for my sister, who had just gotten out of surgery. I so…read moreappreciated how easy it was to order a bouquet online, on their website. HK flowers texted me with a picture of the bouquet that they arranged prior to delivery, which was so reassuring. They were positive and friendly in every single interaction and the result was beautiful! Reasonable price for the great service and beautiful arrangement! Definitely will order from them the next time around!

HK Never disappoints!! Use them for all occasions. The bouquets always look like the photo on…read moretheir site. The delux is actually delux, and the standard is also beautiful. Super friendly too! Amazing florist!

On Sunday afternoon I had to look for a flower store to get…read more bouquets of flowers. You know it is hard to find. They open till 9 pm and the lady was willing to accommodate my requests and made these gorgeous bouquet of flowers. These gifts made my friends uplifted and smile. I love their work and definitely I will come back Price was affordable.

Suzy was Amazing !! I needed a bouquet of various types of…read morelilies for my daughters baby shower. Came in on short notice. Was working on a budget. Suzy listened, asked a couple of questions, and 15 minutes later came out with a bouquet that absolutely blew my mind !! Customer service 10 out of 10 Value and selection 10 out of 10 Overall experience 11 !!!! There is a reason they have 4.9 star reviews. They have earned them !! Thanks to Suzy and George. I look forward to my next visit :)

The arrangement was beautiful. Roses and orchids. I saw it 3 days later and it still looked…read morefresh.Just like the photo. The price was reasonable for the arrangement but the delivery price was 27 dollars! And the delivery was problematic. Although I called ahead of time and was assured they knew where the house was. My cousin was 20 minutes on the phone with the driver helping him find her house. I have 2 GPS apps( Google and Waze) and both take me to her door. The delivery charge was 27.00. They need to do better for that price.

WHAT AN AMAZING JOB!!! I ordered Mother's Day roses and OMG they were beautiful!!! My mom thought…read morethey were fake they were so gorgeous!! They have so many types of flowers and styles that are new. They put banners on roses and very nice broach!! Very good price and excellent customer service !! They delivered really early !! And worth it!!! I highly recommend here for flowers and any special occasion!! Good selections and value!! Will continue to buy from here! -Marshay D.

Mid Valley Flowers has always been reliable and every arrangement has exceeded expectations. Their…read morecustomer service is top-notch and everyone who has received flowers from them has mentioned great service and a very kind disposition from whoever delivered their flowers.

Super friendly and helpful staff. They do same day delivery as well if you are looking for a place…read morethat's reliable and care about their clients!

I used this company to send a birthday surprise for my sister who lives in California. The flowers…read morewere gorgeous, the balloon was as expected in the chocolates were sent in a timely manner. I will definitely use them again definitely worth the money!

I have repeatedly received flowers from this company that were ordered through FTD from Germany…read more They are not fresh looking when delivered and usually die with 3-4 days. When complaining about this being a recurring problem, I end up speaking to a very rude manager/owner who only is interested in telling me how long they have been in business and how great they are. He insinuates that I am the problem. I am embarrassed to send close-up photos to my friends in Germany. I have spoken to this man on 4 different occasions and his response has always been "well, what would make you happy". How about fresh flowers!!!!

I wanted to get my girl Starbucks and have it delivered to her at work when I had this idea, what…read moreif I get flowers and put them in the bag with the coffee. She'll love it, right? I was on the right path, but let me tell you about Chelsea at Sister's Flowershop! She took my half baked guy idea and made me look like a romantic GENIUS! Chelsea suggested we take the drink holder and use that as a floral display, build that up to be a flower covered place for my girl's coffee to go on her desk at work. She wouldn't need to water it and several other technical details about flowers I didn't know and taught me about quickly. The end product was, in my opinion, pretty dang cool, but you should see the way my girl is blowing me up with texts and pics and heart emojis as I type this! She's ready to call out sick the rest of the day and rush to me! Meanwhile, I'm just keeping my mouth shut because I know the truth, the ONLY thing I did was pick the right flower shop!!! I didn't take the best pics. I got one before there was coffee in it, then I got one with coffee but inside the bag. I hope they all make sense! These girls want to bring your vision to life and are patient and creative, even if you're a clueless guy about flowers like me. Final detail, the price was slightly less than I expected to pay.

My husband just went and got helium for balloons we took OURSELVES!!!! Only HELIUM!!!! She charged…read moremy husband $120 for helium they did not provide balloon like at all!!!!!!! For total of 10 balloons dollar tree charges $1 are you f**** kidding me what kind of business is this. How embarrassing to charge someone over $100 for helium I asked her she mentioned price she said she mentioned prices and gave a breakdown, however when I asked my husband he said he only said $12 and $5 never mentioned each. So he assumed total was $20 not $120. DO NOT DO BUSINESS WITH THEM. HOW EMBARRASSING TO SCAM PEOPLE. Tried to support local business but scammers are here! Even took photos to see if that is price elsewhere no one charges more than $40 for the balloon I had.

I don't typically take the time to leave reviews, but this experience honestly deserved one…read more I was running late to a birthday and called ahead for a bouquet of light pink roses. I didn't catch her name, but she had it ready in 10-15 minutes just like she promised, and she was sooo kind and welcoming when I arrived. The bouquet was genuinely more beautiful than I expected, so pretty and dainty. I honestly wish I had a spare moment to grab a photo, but unfortunately was in such a rush so I didn't get the chance to lol. They have such a beautiful variety of flowers in so many colors and the prices are more than fair. Just wanted to thank her once again for such an easy and pleasant experience. Highly highlyyy recommend checking them out.

Great flowers and even greater customer service. The ladies make sure you get what you're looking…read morefor and even offer help when you're a bit indecisive. one of the best, if not the best flower shop in the area and surroundings.

Wow, Wow, Wow! In my 33 years of life have I been more impressed with a florist work. Just wow. My…read morearrangement looked better than the photo on the website haha IT WAS STUNNING!!! Yana was so easy to communicate with via text. She was very patient and accommodating. She even added a teddy bear for $50 more. Such a cute touch! Not only has Yana won one more customer with me, but many others after my recipient and I post her work. IN-CREDIBLE!!!

Yana did a wonderful job decorating my proposal event. The heart arch of white flowers she created…read morewas beautiful and exactly what I envisioned. She was very helpful throughout the process, answering all my questions and offering great suggestions. Her attention to detail and professionalism made the experience smooth and enjoyable. I highly recommend her services for anyone looking for thoughtful and elegant floral arrangements.