I locked my keys in the car while parked near the Hartford Public Library, which is not exactly the…read morekind of mistake you want to make in the middle of a busy afternoon. After a quick search, I called Alfredson Proficient Towing Corp. for roadside assistance. The technician arrived with proper tools and explained how he would unlock the door without damaging the trim or window seals. The process was handled carefully and only took a few minutes once he started working. I also appreciated that the pricing was explained clearly before the service began. No confusion and no unexpected charges. If you are in Hartford and need dependable roadside help, this team handled my situation with patience and skill.

Called for a quote and it was 4x more expensive than the rest of companies. Would definitely not…read morerecommend

Got into an accident during a snowstorm (I am okay, thank you!) and needed to have my car towed…read more The Windsor PD called for the tow truck and I have to say I had a really positive experience. The individual who towed my car was very nice and concerned for my safety. It was actively snowing outside and he ensured I got home safely and didn't stand outside in the cold. When my insurance adjustor called the following day to review the estimate on my car, he informed me that my car was being kept indoors and not outside in the snow. The adjustor had gone to other lots in the same day where he had to unearth vehicles from under the snow. While this was my first (And hopefully, only) experience with Mike's, the adjustor told me that anytime he goes to look at a car in their lot, he is impressed with their kindness, promptness and overall care. I spoke with them today when I had to arrange for my car to be towed to a collision center and then person I spoke with was also very friendly and took care of things quickly. Getting into an accident is an inherently crappy situation but it's nice to know there are people out there who can extend grace and kindness during a difficult time!

I recently had my diesel pickup truck in to determine why the fuel milage had dropped off…read moresignificantly. The dealers I spoke with couldn't help because no service light was present on the dash. Stanley and Sons performed diagnostic testing and determined it was an emission issue. It's hard to find real mechanics now a days, but these guys are. Thank you!​

Excellent company with very helpful owner. They towed our truck off Route 84 at 10:30 on a Saturday…read morenight and were extremely helpful. I found them by a Google search and I am happy that they helped me.

Stop don't trust them with your car you will never get it back they don't know where they put your…read morecar or keys call someone else

Once again Townline did an amazing job repairing my Ford Escape! The estimate was honest, the job…read morewas immaculate, and they delivered my car to me. Couldn't ask for nicer people. Thanks guys. Sally

Just picked up my car. Eric gave the appraisal. Heck of a…read morenice guy. Estimate was fair. Paperwork was drawn up quickly and it it matched the final price within maybe a dollar or two one way or another. Mike did the work. Spot on, A+ job. It was done exactly when they said. Easy Peasy. I was thrilled, thrilled, THRILLED with the final product. Couldn't ask for more. I am now a customer for life. Thank you.

Great service. When I was stuck on he side of the road at 3 am never thought a live person would…read moreactually answer the phone. He did and I was home in no time. Thanks for the great service.

All i can say is that for a tow company that advertises emergency service 24/7, and then when you…read morecall for a simple pull from being stuck and get a response of: "Oh can't help you with that today." And no explanation, then not a 5 star company in my book! Just saying.

Had a horrible experience at Skytop. We needed work done on our car. The transmission went out on…read moreus. It hesitated when the light turned green then wouldn't shift. We managed to limp the car home. Having been to Skytop a number of years back and happy with the service and pricing I decided to go back there even having been told by others not to and that they're very shady over there. I should have listened. We get home and I schedule an appointment for their earliest time slot which was about 5 days away. I explain what the issue was to the girl on the phone and she said basically no problem and would I need a tow? I thought I would so I said yes. Asked about the price and she gave me a tow price of $150 for only a couple miles town in town. We decided against it the day of the schedule. We get the car there. Drop it off and talk to another girl. Maybe the same one? She takes some more info and I talk about the tranny again. She takes down some notes. I then ask if they can take a look at the tire. One tire has a slow leak. She said well we can look at it but they don't do tire repair and to take it to another shop. Um... what? So whatever. We leave and she advised if they don't get to it today it will be the first one tomorrow morning. Ok fine. The next morning I receive a text message with a laughable inspection report. Regarding the transmission... "Possible transmission work needed - Take to a transmission shop." So naturally I call and question this. The girl on the phone said she can't help and quickly transferred me to the service department where another girl answered. I asked her to explain and she advised that their transmission guy left about a year ago and they no longer work on transmissions. UM SO WHY DID YOU TAKE THE CAR AND WASTE MY TIME?! Obviously at this point I'm prepping to go get the car and take it somewhere else. In the process of making those plans I get a text message from someone blaming me and telling me I was told on the initial call that they couldn't promise they could work on it but that they may have someone that could do the job.... yeah no thank you. Something's not quite right and since I was told they don't do transmission work I can't trust this. Who's this person that they may or may not know that may or may not be available for service? How is that anyway to treat a customer???? Naturally at this point I'm frustrated. So I declined and went and picked up the car. Never again with Skytop! I wouldn't have my lawnmower serviced there.

My Mercedes broke down on Farmington Avenue. Skytop towed her, diagnosed her and fixed her for an…read moreincredibly reasonable price! They quoted me on a full brake job, which she needs next. "Sadie" will definitely be back! Bonus: my car is a 2014, so no Apple CarPlay from the factory. I had a module added. For some unknown reason it stopped working. Skytop fixed it! I'm incredibly happy

Summer 2019: My F350 truck got hit in the rear quarter by a hit and run driver. That was on a…read moreFriday night. Saturday AM, I went to see Jack and Jessie and they picked up the ball and ran with the whole project, from the insurance company inspector's visit to the handling of payments to the pickup of the repaired truck. It was a complex project because of the replacement of several key panels.The work was perfect, color match perfect, and the delivery time exactly as promised. Can't be happier.