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4.2 (9 reviews)
Open 9:00 am - 7:00 pm
Updated 3 months ago

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Lee Johnson Hyundai of Everett

Lee Johnson Hyundai of Everett

3.9
(180 reviews)

It was a day like any other day but soon, my life would be changed forever…read more I would meet Lee Hansen. Yesterday, my wife I and decided it was time to stop being fleeced at the gas pumps. We headed out in search of driving and learning about an electric vehicle (EV) We were not intending on purchasing one. It was just an exploratory mission to drive, learn and compare EVs. We stopped by Lee Johnson Hyundai in Everett and my life's course changed forever. I saw him. Yes him. (Not that Him.) Lee. Low pressure, friendly, informative, well dressed, Lee. Lee was able to explain, show, demonstrate, explain again, (I'm old) about all the EVs idiosyncrasies. We took a test drive and were very impressed. I would mention the vehicle here but, no. The star of the day was Lee. Sadly, and I later learned, stupidly, we told Lee thank you for the bountiful gift of knowledge but we must quest on and look at other EVs to further our knowledge. Lee happily sent me on my way. Kind, friendly Lee did not try to make a "high pressure last ditch effort" to keep me there. He just wished me well and said "I hope I see you again." (Little did I know Lee must be psychic.) We went to other dealers and engaged and learned bout other EVs. We found a lot of EVs to be a plastic, uncomfortable, cheaply put together with random EV tech thrown around that wasn't even on the same level as what Lee showed us. We thanked the other, low pressure, very friendly but not as friendly as Lee, sales people. We went back to Lee. There he was. Not standing impatiently at the front of the dealership, like so many sales people do. He was inside sitting and joking with other people. His face lit up when he saw me. The word destiny, came to mind. But I digress. I could go on and on about Lee. But I have to go to work. I ended up purchasing an Ioniq 5. The star of the show should have been the Ioniq 5. It is am amazing EV with a 10yr battery warranty. Not 8 years. Bumper to bumper warranty , for what seems forever and blah, blah, blah. If you want to buy an EV, Lee will show you what Lee Johnson Hyundai has available. He will explain and help you make a decision. That decision might be to leave and think about the purchase, to go check other dealers or whatever you need or desire. Lee will help you however he can, No Strings Attached (Not the *NSYNC album reference so no copyright infringement) It was a pleasure buying an Ioniq 5 from Lee Hanson at Lee Johnson Hyundai. ( Maybe the key is hiring Lee's? Who knows?) Also a big Thank You to Anthony Hawkins and Joe Frasquillo who I also meet at the dealership. Though not named Lee, they too were wonderful to talk with. I am very happy Marty

Lee Johnson was the only local Hyundai dealership to have the part to perform Recall 298. Kudos to…read moreParts Manager Tazz and the Service staff who expedited my service. This will be my go-to dealership for all future service/parts needs.

KarChek

KarChek

4.7
(31 reviews)

Jim is absolutely the guy you want in your corner on a vehicle inspection…read more I spoke and texted with Jim many times on our car seeking journey. He was always very responsive, even on evenings and weekends (including one holiday weekend). He was very flexible and accommodating with scheduling (even though I had to ask him to juggle schedules several times to try to meet our needs), Jim is very knowledgeable, having done this work for decades - answering numerous technical questions and willing to provide his honest opinion and actionable advice. Jim is 100% honest and focused on his customers' needs. His pricing is very fair and the convenience of having him go to the car rather than having to take it to a shop is awesome. I will definitely call Jim the next time we are looking for a used car. Full disclosure, due to logistical issues on my end, I had to use another shop for our pre-purchase inspection service. We also had several false calls, where we were trying to jump on a car and lost it. (Jim was ready, nevertheless.). Absolutely not Jim's issue. (Ultimately, I needed a very particular set of tests for the car we bought and, as I learned from Jim, those tests cannot be performed in the field.) However, I experienced all the above excellent customer service, expertise, and above-and-beyond care. I highly recommend his service. And, he seems like just a great guy.

Jim did an incredibly thorough inspection. He did exactly what he said he was going to do (actually…read moremore) and I didn't have to follow up once. I wouldn't hesitate to use him again.

Rodland Toyota of Everett

Rodland Toyota of Everett

3.4
(483 reviews)

I had a great experience purchasing a car and I highly recommend working with Alex Lemme. From the…read moremoment I walked in, Alex was incredibly kind, patient, and helpful. He made what can often be a stressful process feel easy and straightforward. Never made us feel pressured, and made sure we were comfortable every step of the way. His friendly attitude and genuine willingness to help made all the difference. Thank you, Alex, for making my car-buying experience such a positive one. If you're looking for someone who truly cares about their customers, Alex is your guy! You'll be in great hands!

It takes a lot for me to write a bad review, but my recent customer service experience has been one…read moreof the most frustrating in my life. I hope this review can help others to avoid my terrible circumstances in the future. I brought my 2017 Tundra in for a 90k service to Rodland. I am very consistent on my services and would go to Rodland for my big mileage services. The service went fine although it was $1000 (expected). Roughly 10 months later when I was driving on the freeway my transmission drain bolt fell out, fluid drained out, and my transmission is toast. I brought my truck to a local mechanic where I was stranded. That independent mechanic was adamant that the cause was either the bolt not being torqued to spec or a new crush washer not being properly installed at my last service. I did not hit anything or sustain any damage. The mechanic thought for sure Rodland (who last touched my transmission and serviced it) would take responsibility and help me with a new transmission in some form or fashion. I called Rodland and asked if they would be willing to tow it to them (or I would pay to) and help me with this service issue. Rodland denied any responsibility, said I could tow it to them, but that I would have to pay full price for a new transmission and they said other shops would probably be cheaper. After escalating the issue, they said they would look into maybe getting me a discount on a new transmission. After looking into it, they stated the transmission is not available (on back order) and all they could offer was for me to pay full price for a rental car from them in the meantime. No loaner (they don't offer them) or discount on rental was offered. I ended up ordering a new transmission through a different Toyota dealership who was willing (Marysville) and I have been quoted a wait time of roughly 3-4 months for delivery. So in conclusion, going to the dealership for my 90k service ($1000) lead to my drain plug falling out 10 months later, transmission failing, zero offer of customer service help (anything would have made me thankful), and now a 3+ month wait for a new transmission from Toyota. Please for your sake ALWAYS make sure your drain plugs are properly replaced and tightened after your services. I will now ALWAYS do this. I love Toyota, but this was (and still is) a real tough pill to swallow. I hope this review helps Rodland and/or a customer in the future.

Real Deal Cars - car_dealers - Updated July 2026

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