When requesting a quote for repair services, it would be more expedient to receive it in writing…read morethan to have to call them and possibly bring in the vehicle.

I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way

Shout out to Jamari, Sales Manager, for helping my siblings and I sell our mom's car. Hanna Cars…read morewas quick and responsive. We scheduled an appointment to come in same day to have our car assessed, and after some wait time, some paperwork, and some more wait time, and some more paperwork we were successfully able to come to an agreement and sell the car!

Drove over an hour for an appointment with Cameron to look at a car. He wasn't available nor was…read morethe car we had the appointment with ready for us to test drive. Once someone pulled it out for us, the exhaust was completely broken off and the bumper was hanging. Would've been nice to know atleast that before we drove there. Very disappointing.

We just bought a used car from Firkins Used Cars and it was the best experience we ever had buying…read morea car. Dwayne Josey was very helpful and got the car through the service department for a test drive so fast. The car had just come in and my son knew he wanted it. Dwayne was incredible and got the deal done right away. I strongly recommend.

From the owner: Firkins Auto Group, has been selling new and pre-owned vehicles in Bradenton for over 65 years. All…read moreof our dealerships are family-owned and operated. We also have a long-standing tradition of supporting our community and staying active in local organizations. We are proud of our reputation as “The Low Price Leader” for Manatee, Hillsborough, Pinellas, and Sarasota counties!

Shut this place down, stuck with a car for over 2 years and only made a fraction of the payment. It…read moreis in the shop every other day and no one can seem to fix the thing. SHUT THIS HELL HOLE DOWN!!! SUNNY FLORIDA CARS IS CORRUPT AND DISGUSTING. The secretary doesn't read any paperwork that tells you the real terms, just reads tiny parts (you can't even see the paperwork until after you sign, and it's a huge stack) So, you're signing your life away without really knowing. I know stupid me! The salesman "sells" you on this amazing warranty that will fix anything with a deductible. News flash, no one wants to deal with it, so you end up paying all repair cost!!!! Run, run far away! PLEASE!

Bought a car for my 17-year-old and should have known it was too good to be true. Beautiful and…read moreclean car with reasonably low milage. Ran perfect for 2 weeks until it didn't. The extended warranty we bought on it because it was used, refuses to pay for any of the repairs needed and now we found out the manifold was essentially crazy glued together. It has been in the shop for over 2 months and besides the down payment and monthly payments we are now out another couple of grand. All this so our kid could have a safe and reliable car. Who does this? We are hardworking and just trying to do right. Would NOT ever recommend anyone dealing with this place. What a joke!

Took my vehicle in the other day for a service repair. No appointment, no problem. I asked if…read morevehicle could be fixed by the end of day. They were able to diagnose issue, fix it and also performed a tire rotation and oil change. They always provide exceptional customer service, always friendly! Repairs pricing was fair as well.

One star only because zero is not an option…read more I purchased a Certified Pre-Owned 2025 Nissan Kicks SV from Firkins on July 17, 2026. I was a returning customer, and my parents have purchased multiple vehicles there. At the dealership, the interior smelled heavily of lemon and cleaning chemicals, and the paperwork indicated no smoking history. Once the fragrance faded, a strong cigarette odor became obvious and eventually came through the A/C. Everything that followed happened within approximately 30 days. I returned to Firkins three times. The first appointment was an ozone treatment. The next two supposedly included ozone treatments and professional details, for a total of three ozone treatments and two details. During the first appointment, I was told to walk around the property and wait about two hours rather than being given a rental. Firkins replaced the cabin filter and left about five air fresheners inside. The fragrance was overwhelming, and the cigarette smell returned within five days. I repeatedly contacted Logan and Jef about the odor and a missing cargo cover. Calls from my regular number went unanswered while a private call was answered, making me feel screened. Logan said all he wanted to do was sell cars, and Logan and Jef called the situation "just car business stuff." I escalated it to John Gross. To his credit, John initially listened and apologized. He resolved the cargo cover, arranged a Nissan fan-motor repair, coordinated more treatments and extended a rental while I traveled. Firkins provided rentals for the second and third appointments. I appreciate those efforts, but they did not resolve the main problem. I was told one treatment cost more than $600 and used three systems. Jef said the vehicle had been scrubbed and the odor should not return unless the interior reached approximately 200 degrees, an unreasonable explanation for a vehicle in Florida. After one treatment, the smell was immediately worse. The vehicle was returned dirty, with tags and plastic inside. Although they knew when I was arriving, it was left in the back. After two supposed professional details, I wiped the seats with water and a white cloth. It came back black with residue. I have not had the vehicle cleaned elsewhere, so its condition reflects only what Firkins allegedly did. The A/C smell has stopped, but the cigarette odor remains. Gino Finelli said he could not smell it despite being sensitive to smoke, yet other people notice it immediately. After the third and final appointment, I found a large tear on the back of the driver's seat. I have timestamped photographs from before and after every appointment. I requested the listing, intake and detailing photos. Gino said he and Jason inspected the vehicle and found no evidence Firkins caused the damage, but Firkins provided nothing that resolved the discrepancy. The seat remains damaged. Firkins offered to buy the Kicks back for only the vehicle price, excluding taxes and fees. That would have left me owing more than $2,000 on a vehicle I no longer owned. John repeatedly pushed a trade-in, which would move that loss into another purchase. Neither proposal made me whole, so I kept the vehicle. Emails eventually stopped receiving responses. Within my first 30 days, I dealt with three unsuccessful odor treatments, two questionable details, smoke through the A/C, a missing cargo cover, a fan-motor repair, seat damage and a buyback proposal that would cost me thousands. I acknowledge the rentals, repair attempts and the issues John initially helped resolve. However, effort is not resolution. The cigarette odor remains, the seat is still torn and I now have to pay for professional smoke remediation myself. This has been the worst customer-service experience I have had with a business my family supported for years. I cannot recommend Firkins.

Been going here for nearly 15 years. A lot of faces are familiar! Had $1,200 worth of repair work…read moredone, and delivered a day earlier than expected. I'll be going back.

They do quality work for a reasonable price. I have had a couple of my vehicles worked on there…read more Trust them to do it right.

Everything about this place is horrible you can't trust anything they say or do to your car…read more They're mechanics aren't real mechanics they actually cause more problems than they fix. I bought a car from them and less than a year that engine went out, I would never send anybody to them or recommend anybody to them. Mechanics aren't even licensed and have no idea what they're doing besides ripping people off. They sell bad vehicles and they lie to you about any problems that are wrong with the vehicles. Don't go to this company for a car, you will regret it. From the moment I got the car their were problems. It overheated right away, the tire blew because there was to much air in it. I checked the other tires after that and it read 82, supposed to be 32. After that more problems came. They so called fixed it. More problems came they would fix it, it became a routine. I finally paid it off and then the engine went out after that. The whole experience was horrible.

I purchased a car cash, but it didn't run when I went to leave the car lot, they promised to fix it…read moreor give me a refund, 4 days later they will not speak to me and ordered me off the lot with the car that doesn't run. Don't waste a minute with this dealership , now I'll be stuck in court with no running car. And the girl running the office laughed at how they scammed me as if taking my money wasn't bad enough.

Here is why you find a mechanic you know and can trust. I've used Roy's Automotive Clinic on 14th…read moreStreet for YEARS. For the last 25 or so I haven't owned a car - we've been leasing. But, when my Lincoln lease ended 3 months later I bought a used car. Good - but it is still used. I've been concerned that my battery might need to be replaced. Batteries place tested it and said it was OK, maybe it was the starter. I call Roy and make a time to come see him. He has me start the car - twice. Gets a testing device and puts it on the battery (in the floor behind the front passenger seat). Then he puts a charger on it. When it was full he put the fence little tester on it again. It prints out the result: REPLACE BATTERY. Here's the deal - when you need a mechanic to work on your car go to Roy's - tell Roy I sent you and he and his shop will take real good care of you.

Best service in town very satisfied prompt and very fast and reasonable and reliable staffread more