I've been dealing with this HOA management company for the past five years, and unfortunately, the…read moreexperience has been consistently disappointing. From the start, the communication has been poor, and the management--particularly Judy--has been unprofessional and unresponsive. I've received years' worth of nitpicky complaints about minor issues like slightly dry patches of grass, which I've managed to shrug off. But this year has truly been the tipping point. After accidentally making a double payment, I contacted Judy immediately with instructions not to deposit the check if it arrived after I paid online. Despite our email exchange, the check was deposited the very next day. It took weeks of back and forth just to get my own money refunded. Now, there's an unapproved above-ground pool installed in a neighbor's backyard that is damaging my fence. I've sent multiple emails with photos, and after weeks, I've yet to receive any response or acknowledgment. This company is a joke. They operate out of their home, and the lack of transparency and accountability is staggering. I strongly believe this management group should be replaced by a professional company that actually communicates, enforces rules fairly, and provides transparency about where our dues are going. I would happily pay more for proper management that takes the responsibilities of an HOA seriously.

This place is an absolute joke. They decide to drive by on the day of garbage pickup and if your…read moregarbage cans are not collected by 7pm on the day of collection, they threaten to fine you. But God forbid, they enforce the rest of the C.C&R's sections that talk about yard care, weeds, satellites, fences, garbage in people's front yard, ect. You are a joke Judy. They also don't care to answer their phone when you call.

Over my 50 years of life, I've had experience with several different property management companies…read more Finding the right home for your family can already be a stressful process. You're not just looking for a house--you're looking for a place where you can feel comfortable, raise your family, and know that TMG will take care of you and your family's needs throughout the time you live there. One thing I think people sometimes forget about property management is how many different variables are outside of the management company's control. They are trying to balance the needs of the tenants with the needs and decisions of the property owners, while also coordinating contractors, repairs, maintenance, scheduling, parts, and unexpected problems that come up when servicing a home. Has every situation gone perfectly or smoothly? No. But after dealing with TMG over the years, what has mattered most to me is that they have always made an effort to do what is right and take care of the tenant. Even when circumstances have made something difficult or taken longer than anyone would have liked, I have felt that TMG was working toward a solution rather than simply ignoring the problem. Of all the property management companies I've dealt with, TMG has done the best job of taking care of its tenants while navigating all the challenges that come with managing someone else's property. Based on my personal experience, I would recommend TMG over any other property management company I have dealt with. Finding a good home is important, but finding a management company you can trust to keep working for you when things don't go perfectly is just as important.

My worst rental experience in 21 years…read more -We are now on our 7th or 8th (hard to keep track) property manager in 11 months. Every time they are fired or quit, they do not notify the customers, so you go to contact your property manager about an issue and you learn they don't work there anymore. Have had multiple "we're going to do better" conversations with new TMG property managers to no avail. Sometimes a random TMG employee appears not explaining or introducing themselves. -TMG tenants disrespected the property repeatedly with massive amounts of outdoor trash, dumping used motor oil in soil (cancer causing hazardous toxic waste). 11 months later TMG says they talked to "the city" and a private company, the hazardous waste dumping is fine they say. Weird that criminal dumping of cancer causing hazardous waste is OK on a TMG property. TMG allowed these tenants to have unleashed "visiting" dogs daily on the property, dog waste not picked up until multiple complaints. Just say your dog is "visiting" to avoid pet rent lol. TMG tenants left a dozen+ trash bags leaking food and waste on the property, took TMG an entire week to remove it. -Property has been neglected for so long. Trees have not been completely trimmed, PGE + Portland forestry calls it a "tree emergency" which could start a fire. PGE informed me that the tree touching the power line could be "live" with electricity, told me to stay 50ft away from it but it's 15ft from my door. Our trees are scrapping up against neighbors houses. TMG trimmed some of the branches, PGE trimmed the most dangerous ones. Stone walkway is a tripping hazard, thousands of broken glass pieces in another gravel walkway. -TMG requires once a year to enter the home and photograph literally everything inside. Had to argue with them to schedule a time, TMG threatens to enter the home anytime they want to photograph everything you own, disregarding safety and animals. Bizarre behavior. Have never had such a personally violating inspection in 21 years of renting. -Day 1 of renting the home, TMG staff left the key outside on a windowsill and not in the lockbox. -TMG landscapers destroyed tenants plants and property in the yard. TMG employee responded by saying they were sorry the landscaping "didn't meet your (my) expectations". They send 3rd party contractors to the property with no instructions, allow them to destroy and do what they want. TMG does not review the work these contractors do, they don't care. -TMG gave us (?) a bunch of trash in the yard. A broken hose, a broken hose organizer, a broken sprinkler, broken and rotting wooden planters. Have never been given literal trash by a property manager before. -TMG installed blinds in the living room after tenancy started, replaced crumbling falling apart old blinds in June 2026. Sept 2026 submit a maintenance request to replace old blinds that continue to fall apart, we're told they "do not replace blinds during tenancy", even though they literally did twice. Happened twice, but doesn't happen.

Criminally negligent and disrespectful fascists…read more Disrepair/Security concerns, incorrect billing, random contractors showing up at the door with no notice to service things that do not exist in the unit, penalty fees to trying to talk to contractors that show up, fraudulent "insured party" requirements in lease compared to "interested party" which is normal, lies, window issues, broken glass, broken amenities, no communication, no accountability.

Worst experience we have EVER had with property management. They kept our entire deposit when we…read moremoved out, even though the homeowner told us directly that we would receive the full amount back, and this was after his final walkthrough of the home. I called to follow up with RPM and they seemed nervous on the phone and didn't have answers for me - I called and emailed multiple times to get our deposit back and they never responded. Finally had to get our lawyer involved. Prior to all of this, we needed some basic repairs and we were told it was our job to get and pay for parts ourselves since we were the tenets. DON'T chance it, they will steal your money. We moved in June 2021 and left as soon as we could May 2022 - We paid double rent that month to get out ASAP, so not getting our deposit back was another financial hit.

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

Horrible experience. Inexperienced gentleman who don't know what they're doing or talking about…read more You know it's not good when the property owners know more than the men they're dealing with.

VPMG Property Management of Vancouver we're a pleasure to work with. They were efficient, attentive…read moreand very responsive to any needs and concerns we may have had during our rental experience. Avenir was always available to contact and quick to respond. We appreciated their professionalism. This is a great property management Team to work with if you are renting or wanting to list a property to be rented.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.

Our HOA has had an outstanding experience with Invest West Management, and I highly recommend their…read moreservices. We transitioned from another management company approximately 18 months ago and have been extremely pleased with both the company and our community management team, Corey D. and Nancy L. This year, our HOA board is almost entirely new, and we have relied heavily on their guidance and support during our transition. We have likely made more calls and sent more emails than the average board, yet Corey and Nancy have consistently responded promptly to every question and concern. Their professionalism, responsiveness, and willingness to go above and beyond have helped us successfully navigate the inevitable challenges that come with a new board. In addition to the exceptional support they provide to our Board, several homeowners in our community have commented on how refreshing it is to finally have community managers who respond quickly to calls and emails. Their level of communication and customer service has made a noticeable difference within our community. I highly recommend IWM and their wonderful team.

Horrible Horrible company. Unprofessional. They act like they don't know what they are doing. They…read moretell you one thing and then say another

I rented a house from them and they were amazing. They go far beyond what I expected and have…read moregenuinely concerned and caring employees. They are communicative and responsive plus they are actually logical when it comes to issues at the house. Right when I moved in I discovered the sink was leaking because the garbage disposal had a crack. They came and swapped it out very quickly. After about 2 months we had a pipe burst and flood the upstairs bathroom and into the kitchen (no fault of owner, Zenith, or mine). They made all the arrangements to have the owners insurance take care of repairs. Zenith worked around our schedules and didn't have lots of pressure to do things. Moving out was just as smooth. I hired a maid service to clean and gave them the receipt. They have in the contract that a professional carpet cleaning will be done and taken from the security deposit. I got my final papers and it was a very detailed and organized line by line of all payments and move out expenses plus my check for what they owed back. They also had copies or receipts for cleanings and minor repairs. They didn't nickel and dime for wear and tear either. I was blown away by how friendly and thorough they were. Overall I highly recommend them. They are friendly and work like they care, not like you are a number and they are a corporation.

I had a very frustrating experience applying for a rental through Zenith Properties. I paid the…read morenonrefundable screening fee and promptly provided the additional income documentation they requested, including my 1099s and tax information. After submitting everything, I received no update about the status of my application or screening. I only learned that the home had already been rented after I called to follow up myself. A leasing specialist later explained that screening fees are nonrefundable because reports are run once payment is submitted. I replied asking whether my screening had actually been completed, whether I could receive the results, and what services the fee covered. I never received a response. I understand that rental properties move quickly and that another applicant may have completed the process first. My issue is the lack of communication and transparency after I paid the fee and submitted sensitive financial documents. Based on my experience, I would not recommend applying through Zenith.

Currently a tenant for one of their properties for over a year. At first any issues and questions…read morewere handled professionally and promptly. Unfortunately, we currently have two different ongoing issues that have been ongoing for several weeks without any responses or updates. 1. They refuse to properly address consistent illegal parking on their property for over a year 2. One of our recycling bins has not been picked up for over 5 weeks (Zero updates since week 2) It seems when issues are too inconvenient for them enforce or solve they would rather stop responding entirely instead of taking accountability and responding to their tenants.

Unresponsive and unprofessional. Lagging in time to get…read moreanything done. Defiant attitude does not serve them well.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal