Meh. I am not a…read moreleather worker, but rather a crafter looking for help with an idea I had about a bracelet I wanted to make. I went to the shop and it was definitely not busy. There was a guy behind the counter looking like he was watching videos on the computer. I told him what I wanted to do and he vaguely pointed to two parts of the store that I could look in but offered no additional help when I was clear that this was all new to me. There was another gal who was eating lunch in a back room and I asked her if she minded that I ask a quick question or two. She was more than willing to stop her lunch for a couple of minutes and help me out. When the guy up front saw that I was talking with the woman he called to me from the front of the store that she was at lunch and then came back but didn't offer to step in and answer my questions so she could go back to lunch. Clearly the guy was interested in only collecting his paycheck while the gal, and while interrupting her lunch wasn't at the top of her list, was certainly willing to help a customer who clearly needed help.

We came here for a class on making leather belts. The class started off with some delays trying to…read moreget the right thickness of leather that wouldn't break the cutting blades. Once we got going, it was great! Noah walked us through each step and was very patient with each of us, making sure we all felt comfortable with the process. It's great how you can personalize each belt with imprints, colors, and buckles. It was very reasonably priced for the class time. Thank you!

I'd like to make this rating 4 1/2 stars, as my experience was very good, but not quite 5 stars…read more Maybe 4.75 stars. I'll always round up in favor of actual customer service. I've had my Hein Gericke jacket for over 28 years, and have ridden about 140,000 miles while wearing it. The collar and one cuff were split, and some snaps were tired. Like another reviewer, I'd seen Anthony's ad in American Motorcyclist magazine, and was aware that they had a good reputation. I shipped my jacket off, and when I got it back I found two small disappointments, involving snaps on the neck and one cuff. After phone conversations and e-mails with Greg, I shipped it back, and got it back the second time with a refreshingly brief turnaround time. In addition to the factory-quality repairs (above info does not list alI work), I had Anthony's sew on a patch for me (for a reasonable extra fee), and clean and condition my old friend. It's now shiny, which was unexpected (an observation, not a complaint). I mentally deducted part of a star from my rating because of the need to send the jacket twice, but added back on part of a star for conscientious and friendly customer service. One small surprise: as a second back-and-forth shipping became necessary, I wondered whether Leatherworks might create a UPS return slip, as a former employer of mine always did for such situations. I'm not actually disappointed, as I'm aware that small businesses don't have unlimited budgets. The work was not inexpensive, but being able to wear a high-quality and well-loved garment for another couple of decades (if I last that long) is worth it. Accepting the cost was eased after I compared the purchasing power of the 1997 dollars with which I bought my jacket to that of the 2026 repair dollars. It was worth it.

I really wanted to like this place -- the customer service was wonderful when we first walked in…read more The staff were friendly and professional, and I felt confident leaving my very expensive handbag in their care. I was quoted $175 for what was described as a simple refresh of the leather and color, which sounded fair for a quality restoration. But when I picked up the bag, I was honestly heartbroken by the result. The pigment was smeared and stuck all over the hardware, which hadn't been polished or cleaned at all. The color on the leather was patchy, with uneven tones and visible blemishes. What used to be smooth, soft leather now feels rough and sandy, almost like it was stripped instead of restored. It also looks like no waterproofing or protective finish was applied. I don't doubt that they do excellent work on shoes and smaller leather items, but based on my experience, I wouldn't trust them again with a high-end handbag. For the price and the promise, this was a huge disappointment.

Saved my sofa when we thought there was no way! Saved me a ton of $$$! Thank you Mark! I would use…read morehim again and would 100% recommend him to anyone. Be sure to get a consult before you decide to throw it away! You'd be surprised

Would highly recommend Mark and AAA Leather Repair. He was very friendly, personable, and easy to…read morework with. He helped me with a leather band for a sentimental piece of jewelry. He will be my go to for anything leather related going forward! Thank you Mark!!!

I took in my really old pair of Doc Martens to have them polished and have a hole fixed. They did…read morean amazing job and I couldn't be happier. I cant wait to wear them again.

4 months later, the Velcro I asked to be put on my sandals have completely come apart. Not happy…read moreand I won't be returning bc the guy was rude to me when I forgot my ticket for my sandals. Late edit but the owner sent me a message and was rude there too. Don't leave bad reviews I guess? Blocked him bc that's very unprofessional

I mailed my daughters suede coat to Premier cleaners from Oregon, I payed them $135 back in July of…read more2022 and have not heard from them or received the jacket.

I recently had my leather motorcycle jacket and gloves cleaned by Premier leather. The cleaning…read moreservice was outstanding and fast and Michelle was very nice to work with too. Highly recommended. :) Ps-I believe the negative comments about Bill's customer service came during a time while he was heavily medicated for his terminal illness. He lost the battle last year.

These people are artisans. It's becoming a lost art and I'm so glad that we have something like…read morethis right here on 17th street. I've had them resole shoes, rework my wife's favorite purse, and lots of easier things (you've never seen a shoe-shine like they will do!) It isn't fast or cheap, but it is exceptional quality. Actually, now that i think about it, they have always delivered earlier than their original estimated date. It's called Anthony's but the owner is actually Michael. He's a really nice guy who knows what he's talking about. Twice I've gone in there to ask if I should refinish something, and he showed me why it just wasn't worth it. I really appreciate someone who isn't just milking people for cash.

I was referred to Anthony's from my communities forum on Facebook. I had a broken wheel on a brand…read morenew carry-on luggage. I came into their storefront, parking was super easy and right away. The vibe was welcoming and helpful! Anthony went to the back to get a quote he was also looking to see if he had the exact wheel match which he did. Unfortunately, the cost to repair it was more than the luggage so it couldn't justify fixing it, but there was a row of luggage that people had brought in ready to get repaired so this is the place to do it if you have a luggage you love and willing to spend the money to fix it. I would give the Customer Service here five stars. The interaction was very trustworthy and casual and I know they would have done a great job and stood by their workmanship.

I trusted this place with my Jimmy Choo heels for my wedding and they went above and beyond! They…read morealso did a great job with my wife's Christian Louboutin derbies. They were friendly and professional. 10/10 recommend Culver Shoe Repair!

Chan is truly the man! My mom and I have come here for multiple repairs throughout the years, be it…read moreshoes, belts, bags you name it, Chan is always honest, prompt, and so warm and friendly. Pictured below is a pair of my favorite black pumps that had the leather worn away from driving, Chan repaired them and made them good as new! I couldn't be happier to have him nearby and confidently give him my highest recommendation. If you need to fix up some shoes, this is your place Merci Chan!

They did a great job repairing an oil stain on our new leather chair. The owner was responsive and…read morecame on time and worked quickly. Would definitely use them again.

I contacted Leather Repair OC (Ivar) due to front car seats that were showing wear. He arrived…read morepromptly and got right to work. He generously worked on two of our cars (even though I only scheduled for one) and was kind with his pricing on the second one. The colors he used matched perfectly as my main car has 2-tone colored front seats. I would recommend Ivar for leather repair services! Thanks, Ivar.

Great leather shop run by a very friendly couple. I had a nice old leather bag that needed to be…read morefixed (the metal clips had broken off). Linda spent a lot of time with me going through catalogues to find the best match, she ordered the clips and a week later I had my bag back in perfect condition. I also had a leather belt that needed to be shortened. The way it was designed it wasn't a simple punch a new hole and shorten it, it needed to be taken apart and shortened and replaced with new rivets. Again they ordered rivets to match the belt and it turned out better than when I had brought it. If you need to get any leather item repaired I would definitely take it here. They also sell some great leather goods that they make....worth checking them out. Oh and they have been here for 30 years if that tells you anything.

Super friendly, accommodating, and quick turn around! Boots and leather gear look amazing!!!…read more Highly recommended.

Boots look amazing, very quick and efficient. Very friendly staff. Turnaround time 1 day.read more