I was in this Sunday for a bike bag for my new bike, and Jason was so helpful and kind! I've just…read morerecently started biking again and often bike shop workers are pretty unfriendly in my experience and it was so nice to be in such a cool specialized shop and get such great customer service and friendly conversation. He showed me the New England Randonneurs which I will be joining and was so helpful!

Customer service has never been the smile you get when paying for a purchase. That's being nice,…read moreand I do appreciate it. Customer Service is how a company steps up to correct a problem. When a bike lock won't unlock half the time, that's a problem. Although the lock was made overseas, Dash stood by the customer and refunded my money. THAT IS HOW CUSTOMER SERVICE SHOULD WORK. Even for the little things. Thank you Dash.

This guys are great. I've been there twice. They took care of me with professionalism and courtesy…read more Love it! I highly recommend Providence bicycle.

Jacob was my recent service person who helped me with buying a bike. I have some limitations with…read morems and he addressed all of that!! knowledgeable, helpful, kind. I've never received better service or learned so much. thanks, Jacob Ron put a dropper seat on one of my e-bikes. Again, he checked me on the bike, taught me how to correctly use dropper seat and sized me based on my shorter leg. thanks, Ron. I'll always do business with Providence Cycle. They've made my dream come true! I can ride again!!

Quality shop, from kids bikes to beach cruisers to serious all-day bikes…read more Everyone on staff is friendly. Sales staff are knowledgeable and ask all the right questions to establish what you want. No high pressure or "you need this..." kind of approach. Service is spot on. Had difficulty shifting to the top cogs on the rear cassette and their mechanic Chris was very thorough. He checked the chain length, the cassette teeth and the shifter itself and the stop screws. It was a bent derailleur hanger. He had it fixed in under ten minutes. Strong recommend.

I want to give a huge thank you to Mike and Mystic Cycle. I recently met with Mike for a bike…read morefitting, and the experience far exceeded my expectations. From the start, Mike was fantastic--he asked thoughtful questions, listened carefully, and instantly put me at ease. He made helpful recommendations and implemented changes right away. Since the fitting, I've been out on my bike twice and already feel much more connected to it. I truly believe I'm getting more out of both my bike and myself now. Highly recommend Mike and Mystic Cycle!

I live in Texas and have used Bike-on for my handcycle purchase as well as a power meter. They are…read morealways professional and have the best prices nation wide. I highly recommend them for any adaptive cycling needs.

Impossible to describe how awful my experience was here. They are the only vendor for handcycles in…read morethe northeast so I drove 150 miles one way to look for a cycle for my double amputee wife's 50th birthday. We were greeted with smiles the first time and we picked out a model (not cheap at nearly $4000) and were told we would be contacted. Zero follow up no response. I finally was able to reach out to the owner who was very apologetic and we returned again and agreed on the purchase. They sent an estimate in July and I responded to go ahead and still NOTHING. My wife is heartbroken and I am angry and mystified at how little they do to, not just make a sale, but even worse literally smash a persons dream. So I'm done with them and will just take my chances buying online and going to a local bike shop for adjustments. A really terrible experience and I hope if there are other bike shops out there they consider selling handcycles. It's a niche and this consumer needs choices.

Sal's saved me! $55 for a car inspection and they were able to get me in for a last minute appt…read morenext day on a Friday. I didn't pay attention to my car inspection sticker expiring and checked the mail, dmv was going to suspend my license on Monday. Steve was very nice on the phone and took care of the inspection quick. I was able to get the inspection done on lunch break and even make it back to work on time.

Poor follow up customer service…read more I brought my vehicle to then last May for ac issues (not blowing cold air). They charged the system and told me they could not find a leak. Here is it, a little less than 11 months later and the ac is blowing warm air again. I called then and was told there is no warranty on ac repairs. They tried to blame the issue on seals wearing out over the winter. Funny how this was never an issue annually with any vehicle I've ever owned. They offered to check it out but told me I would still be charged for another repair.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

Sam in sales is great... super friendly and knowledgable…read more Quick to text and call. Owner is really nice as well, got to meet him briefly... lots of cool equipment at good prices.

Thorough, thoughtful, and reasonable. I've bought from them multiple times, and will keep going…read moreback. Delivery was great too.

I have had nothing but a perfect experience with Scott and his guys. I have purchased over 50…read moremachines in the past 20 years from him. From the cheapest on the lot to some of the most expensive, every time i was treated the same way. I have no complaints and recommend many people to their establishment. All of my friends use them and always throw my name out because of how i rave about them. They have even delivered many of my machines and never charge extra even tho i live over an hour away. I have always been respected and treated as a valued customer. They have earned my respect and business for life. Thanks guys!!! I've included a few pics of machines i have bought over the years

Highly recommend this Motorsports location above all! Tyler in service is the man! Helped me with…read morean issue, had it fixed in 5 minutes! And Kevin is the best salesman! Their customer service goes above and beyond! Thank you!!

Gearhead Systems International…read more address: 250 Oakland Beach Ave, Warwick, RI 02889 phone number: (401) 739-0090 This person Ron is a scammer and a thief whereby he charged me $282.00 to tighten the clamp on the gooseneck hose which was not leaking. I told him it was the water pump but he said he pressure tested it and nothing was leaking. That was an outright lie as there was a larger puddle in the middle of my car right underneath the water pump (weep hole). Upon speaking to him via telephone he began using foul perverted language at me as I can corroborate every word verbatim. I asked him if he was going to correct the problem and he kept using the same line, 'I pressure tested it'. I said it was still leaking (water pump) and I wished to have the problem rectified. He made no mention of bringing the car back in. I'm filing a complaint with my bank card and may move further to file additional complaints. In addition, Ron charged me $126.00 to replace a carburetor fuel filter whereas I provided the fuel filter and nylon gasket. He said his rate is $110.00 an hour. How did he come up with $126.00? We would strongly advise everyone not to take in their car to the crooked establishment pretending to be an automotive repair facility. Take your car in at your own risk and beware of the snakes in the grass. Gearhead is looking to entrap the unsuspecting. "DO NOT GO THERE". *** This place described as Gearhead DIY Super Center is a fictitious name whereby the Better Business Bureau has them listed as "Gearhead Systems International". The business is falsifying the name and using false advertisement and misrepresentation. *** The five star reviews are most likely fictitious/ fake. We're unto this place scamming others. DATE OF TRANSACTION: 01-18-2025 Amount Paid To Business : $282.00 Business Provided TO Fix the Problem Nature of Dispute Business has not tried to resolve the issue at all, only using vulgar perverted language directed at me when I asked to bring the car back in. Ron made no mention of fixing the problem as he diagnosed the problem incorrectly. I brought him the water pump, three gallons of antifreeze, and a lower water pump hose. Ron quoted the price at $330.00. I said o.k. Upon bringing my vehicle in Ron said he would check the water pump to be sure. He called me a day later and said the gooseneck hose was loose and it was not the water pump. That was an outright lie as the anti-freeze was leaking right out below the water pump. When I picked up my car I was given the bill. The following day I called and told Ron there was a big puddle of anti-freeze right under my car in the middle where the water pump is located. Ron was adamant in saying that it was the hose (an outright lie). The hose was never leaking (Gooseneck Hose) as there would have been signs of antifreeze which there is not or never was. By the way, all my calls are logged and recorded as I can corroborate every word verbatim; "Including Ron's vulgar foul language". I told Ron I was filing a complaint and Ron said Go Ahead using vulgar language. I'm seeking the entire amount of $282.00 returned back to my bank card. I sent them an email requesting my funds be returned in the amount of $282.00 They never responded. All phone calls were logged and recorded to corroborate every word verbatim. On 1-28-2025 North Providence Tire installed a 'leaking' water pump in the amount of $475.95 Account Number: 399149. I was scammed out of $282.00 by a thief that did not perform any work. This business should be investigated. We filed a complaint with the Attorney General for the State of Rhode Island, the Better Business Bureau and with my bank card. Ronald Joseph Long has not responded back to any. *** In response to the liar Cheryl. I did not call three days later. Actualy, I called the next day in that "My Calls Are Logged and Recorded" : "Metadata intact". These people are nothing more than "scammers". These people specialiaze in lies. My vehicle was the lead vehicle in the 1997 Oldsmobile Birthday Celebration in 1997 as it has trophies and plaques. Here is a link to my youtube channel: https://www.youtube.com/watch?v=xPyKeEEsHaI *These people are in for a rude awakening. ** Ron is nothing more than a 'punk' as I m a prior veteran of the United States Marine Corps. In addition, Ron is the "liar" as he surely must be on medication and/or drugs. Don't forget Ron I have you on audio with your perverted filthy language. I do not speak in that fashion and again "The Audio Logs " can substantiate the "FACTS". ADDENDUM: "By the way ALL of our 5 stars are ligit". They are not only liars, they cannot even spell or comprehend the meaning of anything "LIGIT" is "LEGIT" IDIOTS! Supplement: The scammers Gearhead) did not answer the Better Business Bureau Complaint (Enclosed) !

Great people everything you need to have close to you available and super organized and clean.read more