The key to success here is going early in the morning, before the bums wake up. Depending on the…read moretime of day, you should plan on bringing in your own cart from the parking lot, especially if it is raining or excessively hot outside. For only the most valued and important customers, they provide priority parking in the fire lane, which is particularly full as customers make groceries on their way home from work.
Selection is limited at this location, but if you request an item via the website, they eventually start stocking it. The challenge is finding enough customers to sustain the purchase or else it is discontinued. Basic economics.
Unfortunately, the deli hours are not posted anywhere, so one never knows if it is actually open, regardless of whether or not there are employees behind the counter. Be sure to check expiration dates before going to checkout. This customer has brought home more than one item which, while putting away, was discovered to have expired. Despite going through all the proper channels and multiple attempts for a status update, no refund has been issued to date (over a month at the time of this writing).
Be cautious about purchasing any meat or dairy products from this location, as many items are often found on random shelves. In their defense, this is indeed the fault of lazy customers, not the employees, but ultimately there is no assurance that the product has not spoiled.
While the general tenor of this review is negative, there are a few employees who deserve commendation. Teresa is a refreshing delight, an honest and humble cashier, who always greets with professionalism and a seemingly genuine concern for customer satisfaction. Also, although I regrettably do not know his name, I guarantee you there is not an employee at this location who works harder than the older black gentleman. By all outward appearances, his body inhibits the fullest expression of his abilities, but his work ethic is, nevertheless, undeterred. Both of these individuals hail from a more dedicated generation, who take pride in the quality of their work, a testament to those of younger years, among whom I count myself. If only their coworkers would strive to this level of service.
In summary, this location is not the best, but also far from the worst. One small oasis in a growing desert of food resources, they have fallen victim to their surroundings but, one hopes, still have a fighting chance to help lead the community into a better position.
