We had a great time and the limo was clean. The chauffeur was entertaining and honest. Thank you for making our date special.

Best Limo Service ever!!!! Jarod was very prompt with reservations and helped us out with any questions or concerns. The driver Vic was such a gentleman and accomodated us so well.The Limo was so nice and roomy. It had a great sound system and lighting as well as the comfortable seats. Best limo service ever! read more

Excellent limousine service. Outstanding driver Mike and Jarrod is on top of all the details. The limo was beautiful and impeccably clean. We have used them twice now and both times the same. We will only use Red Hat in the future. Sheryl E read more

The people who run this limo business is great. They know what there doing and charge great prices. I would defiantly use them again for a limo service. read more

I ordered a limo for my daughter's 26th birthday for her and her friends. Everything about the limo was perfect...from the time I scheduled it to the time the evening was over. It was very affordable also. I would definitely recommend it to all of my friends and use them again when the need arises! read more

Highly recommend! He was so accommodating to my last minute request to surprise someone. He really went the extra mile to make sure It was special and kept me in the loop with where our driver was. The car was clean, gorgeous, and had a great sound system. Choose Red Hat! read more

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We highly recommend Red Hat limousine. Our driver was super nice, and very personal. He picked us up from our salon, for my coworker bridal shower. We drove to two different locations and never got lost. We will use them again. read more

Very bad service. We had our marriage limo from them & that limo was old & came with marks of wear & tear all over ! There was no time to complain as it was wedding day but really poor professionalism. The inside of the limo was good though with complimentary drinks. The driver was really good too & made the hurt feel a bit better. read more

I'm a little delayed on my review but I just had to say something about Red Hat Limo. Me and my wife recently got married on 02/18/12 in Yorba Linda,CA and used Red Hat Limo for our transportation needs. After calling many other limo places and always having to leave voice mails I came across Jarred at Red Hat Limo.From the moment I made contact with Jarred I knew that this would be the place to use. Not only did he answer all my initial questions but I must have called him 2 or 3 times before we booked and he was very generous each time. Based on the service and on the price Jarred worked out for us... which was the best around... we ended up booking a white Chrysler 300 stretch limo with Red Hat Limo. Of course there were changes that my wife made leading up to the event and I must have had to make contact with Jarrod 5 times to notify him of the changes or the questions she had and each time he either picked up his phone or responded back to my call or email within hours. It was nice feeling going into the wedding day that Jarrod had everything handled just the way we wanted and we did not have to worry about it. Transportation on the day of the wedding was great! Driver was on time to pick up the girls from the hotel and even picking up the guys to transport then to the church as well. I was amazed that even when some of my groomsmen had to stop at the store to pick up some red bull the driver quickly got out and offered to go into the store and take care of it for us. We refused but it was still nice to see that he was willing to take care of all our needs. Only minor mix up was at the end of the night when a different driver showed up to pick us to transport us to our hotel an hour earlier than we scheduled. The driver quickly apologized to us and did not make a big deal out of it and said he would be back later. Upon his return he upgraded us no charge from the sedan that we had booked into the limo we had earlier. He too provided great service, helping us load our bags and additional items and he even offered to take us anywhere and make any stops necessary on our way to the hotel. Overall Service was Excellent, Limo was in Excellent condition, Price was great, and most important the wife was completely satisfied with the experience with Red Hat Limo, and to me that is what was most important. I wish I could remember the drivers names but I thank them and I thank Jarrod! read more

If I could give them negative stars I would. The owner of this business was my prom groups driver. He ruined our senior prom night. He was a little late picking us up but we looked passed that. We chose to leave prom an hour early to get the most out of the limo and once we did (there was no re entrance) he was no where to be found. The limo next to where we were parked said the guy left about an hour prior to us coming out to grab food. We called the guy for 45 minutes straight until he finally picked up. He claimed he had to go pick up another group (which you are not supposed to do when you are booked with one already) and got a "flat tire". We were outside in the cold for almost two hours. He refused to give us the last portion of money we gave him and purposely missed streets to take the longest way back to our house to "make it up to us" when we said we wanted to go straight home. Completely sketchy and unprofessional. Do not trust this company with any event especially if it's important. read more

In response to your comments,Jarrod instead of whining about an honest objective review of your company you'd be better served to address your price points to be more competitive with other services that are available in the open market as your not the only game in town consequently individuals shop the competition and when there is an lower priced equally and or exceed the the quality provider then that becomes an attractive option. read more

Where to begin...The positive: drivers John and Mark were great; very corgile and conversive. The experience with Jarrod.....horrid! If I had not decided to confirm our pickup for LAX the evening before, we'd still be standing in the driveway as he did not make the arrangements we requested UNTIL I tried to confirm. I confirmed our return pickup at LAX and was told by Jarrod that he had all the info and the driver would be there. Well.....the return service was by Starz Limo not Red Hat and we had to cram 5 people in a Lincoln Towncar not a limo as requested. There were not enough seat belts for everyone. The driver did not know how to do a receipt for cash. I also had to request a receipt for my initial deposit! Jarrod needs to pay more attention to his business, hire someone who is detail oriented to take care of the business for him or sell the business. This was a horrible experience for us. If you use Red Hat Limo.....stay on top of Jarrod to make sure he follows through with what you requested! Dee-Coto de Caza, CA read more

Offers a "special discount" to make up for a subpar experience, and I accept the offer. It's been over a month and still no follow-up on the offer. It looks like they've made similar offers to other people who had bad experiences. Has anyone else taken them up on their offer, or are these just empty promises to save face? read more

This is the best way to get to the airport without riding in a stinky cab. I hate taking the taxi's around here because I always end up car sick from their crazy speeding or smelling the vomit from the group of drunk people that used the cab at 3am the night before. I have been using Red Hat and have been really happy with the service. It actually cheaper than me leaving my car at the airport for the week and we can relax in the back seat with a bottle of water and not have to navigate through the LAX airport terminal. I would recommend this company!!!! read more

Don't book with this company! Keep looking! I don't even know where to start!... I chose Red Hat because of the great reviews. Wrong choice! First there was some discrepancy on the price that I was quoted with the person I spoke with on the phone and the person that was actually taking the reservation. After some back and forth, I was granted the price that I was originally quoted. The first red flag was when I was told that because I got such a "great discounted price" that I would have to pay the full price up front... Ummmm NO! Absolutely NOT! I told them that I wasn't comfortable with paying full price for a service that has not been given and especially from a company that I have never done business with in the past. And I am sooooooooo glad that I didn't! Here is why: 1. I had to be the one to call them to confirm my reservation. I called twice- no answer and on the third try I just left a message. They called me back at 9:30 pm. I stressed on the phone that the limo cant be late and that it had to arrive by 11 am. We had reservations that we could not be late for in Malibu. The guy promised that they would be on time. 2. The next day (day of the reservation) at 11:05 the limo driver calls to tell me that the power in the back of the limo was not working at that they want to send another limo out to pick us up ...it would take 30 minutes to arrive! We settled for taking the limo without power in order to make it on time to our reservation. Although they gave us a discount of $100 and an extra free hour, it still was not worth what we paid. It ended up costing us an extra 30 minutes waiting on the limo driver to work things out with the people in the office. We were not on the road to our appointment until 11:30. It was hot (especially with 10 girls squeezed in the limo), so we had to roll the windows down to get some airflow... well, have you ever ridden on a freeway with windows down?!?! Not good for the ears and conversation! We suffered through that the whole 1.5 hour ride there and 1.5 hours back! 3. NO ICE and bottle of champagne like I was promised. Because they was no power in the back the water and sodas that were provided were warm. Pointless. 4. There was body damage on the driver's side of the limo... it looked bad. We drove around in a beat up limo. 5. The limo driver was driving CRAZY!!! We were all being tossed around and things were flying everywhere! We told him numerous times to take it easy, but he didn't listen. I think he was trying to avoid having to give us the extra hour. I was trying really hard to keep my cool and not ruin the day for the birthday girl... I was boiling inside the whole time just trying to keep it together! My point is that the limo company should do an inspection of the limos before driving them off the lot for appointments. If they would have figured out that there was no power in the back before coming to get us, we wouldn't have been put in that situation. NEVER AGAIN WILL I USE THIS COMPANY. read more

I rented a limo from Red Hat last Saturday for my son's wedding to transport the wedding party to the venue from the hotel. I rented this limo for the 3 hr minimum even though I only needed it for 1 1/2 hrs... which I was glad to do so the kids could ride in a limo for their special day. The driver was on time and very nice and helpful.... however !!!! we were not told that the limo had body damage on the drivers side and it looked pretty awful. The driver pulled the limo up so we could not see the drivers side and the only way we noticed was because my husband walked around to talk to the driver through his window !!! We were not happy that we paid 300.00 for a damaged limo to drive our son to his wedding !!!! if you rent from Red Hat make sure you ask if the car you are getting needs body work ! no one is going to tell you otherwise. read more

I wish I could give 5* but the driver assigned to us, Peter was not very good at driving. Directions were great, he did that well, but the turns were too fast, the sudden stops on fwy and streets made all of get pushed out of our seats at least 3-4 times and one person got car sick. With that being said, I would still use this service in the future because a) they were on time b) they do not have hidden fees c) they are courteous and professional (minus the driving skills). When I asked him to slow down he said he would but also didn't want us to be late. I also agree with that we had 10 ppl and told the limo should be the right size it fits 12 but with 10 women it was very tight. And we aren't biggies either. So I will remember all that in the future. Again, Red Hat is great with special requests and multiple pick ups and drop offs (from South County to LA to Riverside and back) We were on a bachelorette party dinner on the 8/4/12. Red Hat is also great with booking through Jarrod. read more

We initially did not plan on getting a limousine for our wedding. Fast forward one month before the big day and we are scrambling to book one. After asking friends for referrals and searching on Yelp, I came across Red Hat Limousine. My work hours does not allow much for phone time so communication was mostly via e-mail. From the initial contact, they were very responsive and answered all my questions. More importantly, they were not pushy when I told them I was waiting on a couple other quotes before making my decisions. They followed up with me a couple of days after. This was extremely helpful since I was busy finalizing everything else. Ultimately, we decided to book them for our wedding. On the day of, our driver Nader arrived on time and was very friendly and polite. We had to make an unplanned stop at the groom's home before heading to the reception venue and Nader did not hesitate to accommodate our request. Red Hat Limousine was not only professional, but their prices were very reasonable as well. I highly recommend them and would not hesitate to use them again should I ever need a limo. Thank you Red Hat Limousine for being a part of our day. read more

My daughter, her boyfriend and two other couples (all in their early 20s) have Down syndrome and were attending the Red Carpet Ball, a function put on every year by the Down Syndrome Association of Orange County. The moms thought the occasion would be extra special if we could get a limo. I contacted multiple limo companies to get quotes, but since the function was on Valentine's day, no one could provide me good pricing, and some were even reluctant. Red Hat Limo was amazing from the start. They offered our little group a great rate and communication during the planning process was fantastic. We worked with Danny and he was even our driver. The limo arrived and it was beautiful, clean and well stocked, plus, it was the perfect size (six young adults and four moms). At the end of the function, he was there right on time. The ride to and from was very comfortable and safe. Danny was so generous and kind and really helped to make the occasion extra special for this fantastic group of young adults. I actually think the limo ride was the best part for our little group. I would definitely recommend them and use them again for other occasions. Thanks so much, Red Hat Limo. read more

Really amazing service and great cars. We use Jarrod often whenever we go out to dinner. It adds a nice touch to the evening and I never have to wonder if I should have that extra glass of wine because I know I have a safe ride home. He is always on time and is much cheaper than a DUI. Thanks Red Hat!!!!!!! read more

great service, they came through and gave great service even upgraded the limo for free to keep my services :)

I've rented limo's from Red Hat 4 or 5 times. I've never wasted my time with anyone else. Last night I called Jarrod around 4pm letting him know I needed a limo at 930 over at Scott's to pick my friends and I up. He sent us this amazing 2012 20 passenger escalade. One thing I really liked is that the driver was early and waiting for us! very unusual for limo companies. Red Hat gave us a great rate that my friends and I could divide between us and boom! were on our way to Newport to bar hop around. We picked up 8 of our girl friends over at Billy's and headed down to the district. It was perfect! I kinda laughed though because after about an hour in the district everyone actually wanted to just cruise around in the limo and drink.. Afterwards our driver took us over to Mesa Lounge in Costa mesa for a quick midnight cap then he happily took us home. Thanks Jarrod for the great time and I'll definitely be booking more limousine rides! read more

Best limo service in OC. I initially spoke to Jarrod who was super nice, super helpful and very personal. I called a few other limo services and the people I spoke to were unhelpful, and offering over pricy quotes. Not only was Jarrod accommodating to my specific requests, he went above and beyond to make sure me and my girlfriends had a great night. The limo was a beauty and our driver Vicky was a gem and really took care of us. We got a great deal for the night and most importantly the birthday girl was over the moon! I recommend Red Hat to anyone looking for a reliable and fantastic limo service for a special event and otherwise. You'll get a great limo with a personal touch and fantastic assistance from Jarrod.. Satisfaction guaranteed! Thanks Red Hat! read more

I travel often and I have used many car services but Red Hat is top notch. Jarrod, the owner, is very reliable, punctual, courteous, and professional. His vehicles were immaculate and comfortable. His rates were reasonable and I was completely satisfied with the service they provided and I would highly recommend this company. read more

They are the best! Used them to drop us off at the airport and they were early and very nice. Thank you for the great experience will use them again! read more

We used Red Hat limo for our wedding and would definitely use them again in the future. Jared was great to work with- very professional and all of our drivers were friendly and professional. We had the white 10 person Cadillac limo- sooo nice! Full of champs for our wedding party! We used the limo to take us to and from the ceremony and reception and again later on in the night to drive people from the reception site back to the hotel so no one would drink and drive. Aaaaaaand- apparently we gave the wrong credit card information and they continued to drive us around until the very end of the night our driver informed us we gave an invalid credit card number (oooops! We messed up the order of the numbers in our wedding frenzy!). But we gave them the right number and everything was great. We will definitely use them again! read more

We booked a limo through Red Hat last weekend for a concert up in LA. It was a great overall experience. The limo was clean and the driver was very nice and made sure we had everything we needed for the trip to LA from OC. We are so happy that we decided to hire a limo for the evening and that we chose Red Hat Limo. read more

All of the positive reviews led me to Red Hat Limousine and they were very accurate. The service while booking was great and equaled only by the service of the driver (Peter). It was easily the most reasonably priced service as well, so I'll save you the leg work of looking other places. I'm sure you'll be satisfied and the $50 off coupon represented here on Yelp (at least currently) was applied, so expect a great discount. Thank you, Red Hat. read more

I used this company to surprise my sister for her 30th birthday earlier this year. I had no problems getting in contact with them, which I had to do quite often due to time and venue changes, and they were very courteous and understanding about it all. The price was awesome and the limo was excellent!! I was so appreciative of their willingness to go with the flow and doing so without copping an attitude. Thank you for making her birthday night so great Red Hat!! read more

Let me just start by saying we had a birthday Escalade packed with 12 screaming 10 year old girls! What a blast! We had an awesome time. Jarrod was a pleasure to deal with making the reservation and letting us come down to let my daughter see the different cars they have. I also got an awesome deal with their yelp coupon. The driver put up with alot from us since we had a scavenger hunt in downtown HB and made plenty of stops including a potty stop at McDonalds. My daughter had the best birthday and I thank Red Hat Limo for being a huge part! Will use again. Thanks guys! read more

We had a great experience with red hat limo. The limo was all we expected and our driver, Vicky, was great. Very accomodating, on-time (actually early), and easy reservation process. Got a great value, especially with the yelp deal. We all had a great night and would use them again. read more

Would definitely use Red Hat Limo again. The driver was early. The service was great. The limo was comfortable and clean. I am looking forward to our next ride in a Red Hat Limo!! Do yourself a favor and call them 1st!!!! read more