Our food was good but service was TERRIBLE. Lobster was sweet and perfect. The waiter was the bartender and definitely too busy. He whispered, didn't bring crab crackers or wet ones even after asking twice. Went to the girl at front door for crackers and she brought splitters instead. Omg. Service was bad. I will be back for the food but careful where we are seated. Yc043026c. In response to inquiry from management, the waiter/bartender was very soft spoken and too busy to handle 3 customers at the bar and 3 tables. I asked for wet hand wipes for my hands since I had crab legs. He did not bring them so my husband went to the girl at front door and she brought a handful. I only needed one. I needed crackers to help open claws, asked him and never brought. Asked the girl at front desk and she brought these blue plastic splitters. Husband went to bar and asked for real crackers. We were at your location in Humble Texas. The lobster and coconut shrimp were delicious. Just very bad service. It was more than he could handle. Waite staff normally knows that you serve crab legs with a plate to place shells on with crackers and hand wipes. Thank you for responding to my review. read more

Experience was great! Food was delicious and the music playlist was top tier! The server was nice and attentive! Very surprised & definitely coming back!! read more

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Bahaha! Wow. What a joke of an experience. We had a 6 pm reservation. Didn't get seated til right at 7. Over heard the manager say not to seat anyone because the kitchen is so far behind. Then about 30 minutes later say reservations don't matter and it's not first come first serve. What??? Our waiter Matthew was good but he couldn't stall us for long enough. We sat down at 7 and left the restaurant 2.5 HOURS later. This is not an exaggeration. It took about 45 mins to get each "round" of endless shrimp order. This was my first time to come to Red Lobster in almost 30 years and I left wondering why they are still in business. They really do need to close up and just move on. Not trying to be rude, but the hostess team really needs to learn to smile. Life isn't that hard . If you're hungry in the area, go to Chuy's. read more

We went to Red Lobster to celebrate my son's birthday yesterday. We asked before we sat down if they do anything for birthdays, they said yes. We ordered, they were out of French fries, they didn't put the lettuce on my salad and the service was very slow, while the manager was watching basketball games at the bar. At the end of the meal, we waited for something, a song, a cup of ice cream for the birthday, but the staff did nothing. They were unfriendly about the whole experience. We left very disappointed. They charge way too much for a bad experience, especially on a kids birthday. Will not be going there anymore. read more

Service was terrible! Sat at the bar with my wife, the place wasn't packed at all! We were the only people at the bar and after waiting for 20 mins we decided to leave just to find the bar tender chatting it up with the hostess! As we left they said have a nice day giggling! Won't ever go back! read more

I'm giving red lobster in Humble 4 stars because the food, the waiter (especially the waiter with the dreads and tats on his arms) and everything else was amazing. Butttt this little purple haired hostess was rude to us when we mentioned my son has a sensory issue due to his autism. When we asked to be moved (before sitting down) she had the rudest ass look on her face. Look lady, if you're having a bad day.. maybe how about not taking it out on a sweet Autistic boy who didn't say anything to you. Have the day you deserve ma'am. Just be hiring anyone.. read more

Lobster fest was delicious . That was easily a good date with my boothang!!! Something I wanted too point out was the size of the cup the Long Island ice tea was in. Inflation has shrunk the cup size however the price is much higher. That's something too think about. It may be best to have a drink before u leave the house I'll be back soon read more

Red Lobster - Seafood Near Me - Humble, Texas

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I met with some friends and we had a great experience at Red Lobster. The manager was really friendly and helpful. I told him that I wanted to come pick out a lobster for my birthday. He explained the process and I'm certainly going to go back and do that. We ordered the trio (shrimp scampi, Walt's favorite shrimp and shrimp linguine Alfredo , a crab topped potato and the salmon dish. The server was incredible and informative and the food came out quickly. They said the salmon was cooked properly and still moist and not dry and overcooked like other places we went. The trio was great especially the scampi. The restrooms were clean and the decor is Red Lobster. read more

Went to red lobster in humble on a quiet happy hour Monday seated by the greeter waited for 20 mins no one showed so we walked out and went to Pappas . Told the sweeper we left and he didn't look too worried . Called the manager told him he said he was on it . We got the feeling no one cares if money walking out the door . Great service at Pappas . read more

TERRIBLE No taste & cold food. Should have noticed the parking lot was empty at 7 pm. Left not eating 75 percent of the food!!! Gross kitchen do not come here if you care about ur health or taste of ur food. Lobster had black in it Chicken was PINK AND RUBBERY couldn't eat here again even if I was paid tooo read more

Red Lobster - do not come here. No taste cold food. Left not eating even 75 percent of the food!!! Chicken was PINK AND RUBBERY couldn't eat here again - Seafood Near Me - Humble, Texas

The food was good ,Fast service and the waiter Darrel J was quick and engaged us in conversation, read more

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I ordered on DoorDash the shrimp Alfredo and when I say I literally had no sauce just noodles I was livid got my money back on DoorDash but it is unacceptable.. I was waiting on that order for a hour and was starving just to receive a box of rq noodles read more

Alexis B. waitress gave my family and I a horrible experience. After having to assist both my disabled parents into the restaurant and to have someone have this attitude wasting my time gas and money. At the beginning she seem like she was going to be a good waitress and her energy changed she didn't get us refill on drinks and totally ignored us and another waiter came by ask was we ok and I asked him for a refill on the drinks he said "I was just asking was y'all ok I'm not your waiter" walked off that was my validation that our presence wasn't welcome here. It's disappointing how people can be so ugly to a person(s). I asked for basic sevice and is treated less then a customer. I had looked forward to this experience and I'm not allowing this experience to not allow me to have the lobster fest with Red Lobster I'm going to try another location hopefully this one woks out! read more

The food coming out off the kitchen was cold and bland not to mention tile an hour to get.

Food was good. Drinks were good. My only issue is we weren't fully done eating and asked if we wanted desert and we said no. The waiter Aziza brought us to go boxes and after that brought us our check. We initially wanted to order another drink but instead we stayed to finish our food. While trying to finish our food we kept noticing her trying to see if we had left the card there a couple of times. We just felt rushed. Mind you we had only been here an hour! read more

Came in for the 1st time and was seated right away, another family came after us was seated. Waited 20 minutes with no one coming to our table. My husband went to the bar, and she let him know to order with the waiter..the family who came in after us was already getting service.. No water and appetizers... nothing we got up and left read more

To improve, get the take out orders right. Third time something was wrong, I'm done. Wish I had not tipped for take out. Wrong food, meals I ordered were not together. No toppings for potatoes. Two tiny tartar sauces for 6 orders. I could go on.. read more

Ronnie was an excellent server and fun! Great food and awesome house salad. Enjoyed it! read more

Red Lobster - Seafood Near Me - Humble, Texas

The service was terrible, the person who waited on us was very rude. I've been here 3 times and it is never a pleasant experience.

Service is slow and after we were seated near the kitchen, a server pushing orders out was picking her fingers! Disgusting! I told our server who called a mgr but he listen but didn't seem interested! Should have left but no my daughter said let's try out the new menu.... Big mistake as they were out of almost all the new stuff they advertised! When my snow crabs come they are online and ice cold! I wish I could give it zero stars! read more

Arrived to Red Lobster after church and realized that they only took cash which was no problem but the service wasn't the best nor was the food. We were sat in about 5 mins, got our drinks and had no straws for 10 mins, then when we received our food it smelled very fishy. Overall I probably won't be back to this location... something is just off about it. read more

Red Lobster - Seafood Near Me - Humble, Texas

Was a busy night. Waited for service but he was worth it. Drinks were filled , food was outstanding. Even brought home some cheddar biscuits read more

Came here with my son...because he asked to come here...but I now remember why I don't eat at Red Lobster...the appetizer was good...I had the calamari...it was very tasty...and fried perfectly...but my main dish was not good and lacked flavor...I had shrimp pasta...which had little to no flavor at all...my son had a burger...which he said tasted more like the pickles that were on it...the inside of this location seemed old and outdated...it really needs to be updated...but the reason why I gave it an average rating was due to us having a great server...the young man really went out of his way to make sure we were taken care of...so he gets a big plus...other than that...I will not be coming back to Red Lobster read more

The food was good and the waitress was doing her best to accommodate everyone which was appreciated. But the booth they sat us in had a seat that looked really dirty so we sat together on one side. I think the entire inside from the silverware to the booths need a good power washing read more

I brought my mother here on Sunday Dec. 1st because she wanted something besides turkey and she was given a gift card. It started well enough. We were seated in the bar area. Our server Alexis B. came by, greeted us and took our drink order and told us the cheddar biscuits would be out in a few minutes. After drinks arrived we ordered staters. Our starters came out and I inquired about the biscuits to which she said they'd be out in a minute. While we're waiting on entrees we notice her bringing out biscuits to two new tables she got. Now I'm irritated. Our entrees arrive and still no biscuits. I say, we're still waiting on biscuits, to which she replied "I'm still waiting on them to be ready" (in a snippy voice). My mother really wanted biscuits with her meal. Me, I was fine without. I finish my entree and the biscuits arrived a few minutes later. My mom was pretty much finished with her entree by that time. Such a disappointing experience. I could see if she was in the weeds, but she wasn't. We were 1 of 4 tables she had. There was no one sitting at the bar. Not once after she dropped off the entrees were we asked if everything was fine or offered refills on our teas. Then the topper at the end. My mother has 2 big pieces of fish and Mac left. I ask for a box for her leftovers and she brings her a small box meant for a side dish, so we stuff the food in the box and I was done wanting to converse with her by then so I said nothing. This is my mother's go-to place for seafood, but she said she never wants to return. If you can't handle the your duties and lack communication skills, maybe Alexis B. should reconsider a career change. Again, we were so disappointed in the service. read more

We eat at the Humble Red Lobster often, and we're shocked we haven't had Haylie as our server before! She was hands down one of the best we've ever had. She was so friendly, quick, and always one step ahead--making sure we had full drinks, fresh food, and everything we needed without us having to ask. It's rare to find service like this these days, and it truly made our night! From now on, we'll always be requesting Haylie. If you're dining here, trust us--ask for her! She's amazing! read more

Thumbs Up: This was an average Red Lobster. The restaurant appeared clean, and the staff was polite. Thumbs Down: However, the service was a bit slow. We noticed another table had to wait an unusually long time for their check. Seeing this, we preemptively asked for our check and a to-go container when our food arrived. Thumbs Up: We visited on National Scallops Day (10/02/2024), and the scallops were cooked perfectly. Thumbs Up: We also ordered a dish with two lobsters--one from Maine and the other from the Caribbean. The Maine lobster looked and tasted like a typical "Red" lobster. Neutral: On the other hand, the Caribbean lobster wasn't as enjoyable (bit that a personal problem). It had an earthy or muddy taste, and on a lighter note, there was a humorous hint of oil well and refinery pollution. Neutral: Though not the fault of this particular Red Lobster, we had to travel quite far from civilization to dine here. It would be great if the corporation could build a location in the actual city, so we wouldn't have to venture out into the provinces. read more

Have you ever had warm seafood? Well let me begin by saying that it was not great. Before I get ahead of myself let me start from the beginning. My partner and I arrived somewhat close to 9PM on June 29th, we got seated around 9:05PM which was great. However, the seating area was off putting it was a small table for two near the bar and close to the kitchen area, additionally we were seated under a dripping vent. Our server did not attend to us after 15 mins, we ordered instantly which was two salmon New Orleans with their prospective sides and a cup of lobster bisque on the side. Later, the manager on duty informed us that they only have one salmon left, so my partner decided to get the surf and turf, for the steak was medium rare, i just want to make that a point. We got our food an hour later! The restaurant was not busy or packed at all. Our main dish was warm, but our sides were cold. We never received the cup of lobster bisque and his steak was well done... it was not looking up from here. We are the type of people who do not waste food. However, we were unable to eat immediately since our server did not provide us with utensils, so I went ahead and asked the bar keep for a set of silverware. Lastly, they charged us twice for the surf and turf and the manager had a tough time understanding that we only received that meal once. Overall experience was not great, I like Red Lobster, but yesterday's experience changed my mind. read more

Awesome salmon but too much sauce on the brussels sprouts still was amazing tho ! The service was amazing and the the restaurant was super clean read more

Red Lobster - Half Salmon New Orleans style with brussels sprouts and mashed potatoes - Seafood Near Me - Humble, Texas

Just gross, everything tasted like it was sitting for hours, microwaved, and then still came out to us cold. We split a custom "feast". The lobster was straight rubber and absolutely cold and tasteless. The blackened salmon equally so. Don't even think about trying the dipping butter, it's canola oil with a drop of margarine in it. Shrimp was better, but barely, rice oozed grease and the Mashed potatoes had a hard film over it. We're seriously not this critical about our food, but for $65 (not including a tip) this was seriously disgusting. Should've just gone to Pappa's Seafood across the parking lot. Our server was really nice, but she was the only hospitable person we talked to the whole time we were here. read more

No ma'am... Annnnd nooooooooooooo sir. Gross. So incredibly gross. Nothing tasted good on my plate except for the lemon... And that's INCLUDING the cheddar Bay biscuits. Sad day. This place is not clean. The food is NOT good (everyone in my party said the same of their meals as well). We also had some obnoxiously imbecilic server who thought his snide and sarcastic remarks were both welcomed and warranted. They. Were. Not. He also repeated a couple of times how he's the best server and everyone looooved him. Methinks NOT. People who GET compliments rarely EVER have to announce said compliments everywhere they go. Booooooooooooo BOTH thumbs down for this place on ALL counts. Will NEVER be visiting again. read more

Red Lobster - Wood-grilled lobster shrimp and Salmon with Asparagus and Rice. Meh. - Seafood Near Me - Humble, Texas

The food was not good, poor service, grossly overpriced. Spoke to manager about food not being up to standard, she stated that there was nothing she could do about the poor quality of food delivered to us after a long wait. She did not offer to redo our order nor was she willing to accommodate in any way. We left disappointed and do not intend to patronage Red Lobster anymore. read more

OMG! Horrible service on Mother's Day. We waited over 1.5 hours for a table for five. Granted we didn't have reservations but when we arrived they said the wait would be 45 min. After waiting 1.5 hours we asked how much longer and the girl said "we don't know". People with reservations ended up walking out because their reservation had been "lost". You would think that an establishment like this that has been around for such a long time would be more prepared for the occasion. We left and went to Texas Roadhouse which was a smart idea. They have their act together. read more

We all had a great time for Christmas Eve dinner with 2 of my kids and some awesome friends!

alright folks there's quite a few things I would like to talk about THIS red lobster. First of all the service was decent so cheers for that, anywhos I ordered the lobster linguini I mean who could go wrong with the classic? But it came cold and the lobster was RAW. you trying to kill me? I'm a 70 year old women that's trying to eat a meal before she dies. Anyways I told them to give me a brand new dish. an HOUR later they bring it out. It wasn't cold this time but it had no lobster?!!?... I was very disappointed so I left and didn't even pay. Stay safe read more

The food was pretty good. We went for the endless shrimp which is my favorite but the service was OK and it took a very long time for us to get food or even refill on drinks or bread. We went at 3pm too so it wasn't busy. The cooking was on point the service not read more

Red Lobster - Seafood Near Me - Humble, Texas

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I was looking for a place to have lunch with my husband on a weekday and we chose a place we love. We were seated rather promptly and were told our waiters name was Stephanie. But, she never showed. We saw others all around us being seated and being waited on, but no person visited our table. After waiting a full (yes, at this point we were watching the clock) 10 minutes, we decided to get up and walk away. As we left, no one even noticed! We weren't stopped to say anything, as in: is everything ok? Or: can we do something to make this better? This is how terrible the service was. My suggestion: go elsewhere if you prefer to have food or drinks brought in any form of a timely manner. read more

Came here with my parents on 12/5/23 around 8pm. The hostess was very rude. I said "for 3 people" and she very aggressively yelled "what!?" -like I said something offensive. When she sat us, she stepped on my toe. Normally, if I accidentally step on someone's foot, instantly pull my foot back- but the girl put her whole body weight on my toe and said a very unconvincing "sorry". When I said thank you for the menu's she just grunted at me. This was hands down the worst treatment I ever had at a red lobster- it makes me question if my family was at a location "where we didn't belong" - if you catch my drift.... Where I'm from, anyone can eat anywhere... guess that's not the case at this Red Lobster. read more

Came to celebrate with my husband and my daughter her first birthday. Unfortunately, I was not aware it's not a kids friendly establishment. They only had booster seat with no restraints. I asked for a child seat and I was told they couldn't give me one because they couldn't block the pathway. I understand that completely, but why not seat us elsewhere? The restaurant was fairly empty. The food was too oily and the broccoli was very salty. read more

There is very bad customer service I do not recommend this place they brought us the wrong food