This red lobster location is nice. The staff is always nice and the place is clean. They just made changes to their menu and added smaller plate options. My favorite is always the frozen pina colada and their cookie dessert. Do not order the king crab legs. They are small with no meat inside. read more

Red Lobster - Shrimp dumpling - Seafood Near Me - Wayne, New Jersey

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At the bar dead 20 minutes to gey a drink !! Nice people slow as a snail lol o . Lol fpod is not great !!! Drinks water down!!! Retraining pleasse!!! At the end was asked if i needed a cab ? After the two waterdown drinks !!! Wtf read more

Really went downhill , from years past. Very small portions . Very expensive , for the quality your receiving

My husband for some reason wanted to go to Red Lobster...so I indulged him. Ugh, not an experience I enjoyed . The best part was the lobster bisque (it came out hot and flavorful) The waiter made a lot of mistakes but was friendly. We dined indoors and they did practiced social distancing but the air was on pretty high. The menu has changed not for the better. I had The jumbo sea scallops which tasted more like fish (which it probably was) and over cooked . Everything was lukewarm but again what did I expect from Red Lobster. I definitely will not be dining here again. My husband however ate everything ‍ read more

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The Red Lobster horror show. If you are coming here looking for a Veg/Vegan dish you will be sorely disappointed. However, if you have used your Sherlockian powers of deduction and took a hint from the name, you probably know that already. Seafood lovers who have 30$+ to spend per person, you may proceed. I would, however, caution against it. There is a sea vibe, with shippy things, nautical inspired art and flags on the walls. Seems like there are a lot of couples here, I guess if you're trying to impress throw down 100$ for a meal for two. I just wonder why you'd come here and not one of the many reputable restaurants that are known for their quality, service and class. The lettuce in the house salad was bruised and clearly from yesterday or the day before. The "Champagne Vinaigrette" was sticky sweet, not my personal preference. The cheese biscuits have a good salt taste when you first bite into them. After that, they are very doughy and require some jaw gymnastics to get down. There is so much oil/'butter' in them that after each bite I had to wipe my mouth. I believe it is fair to say that the biscuits taste cheap. The grilled chicken comes out without the broccoli. The plate was greasy (see photos). The rice was like rubber, very undercooked. I sent it back and asked for mashed potatoes. The broccoli was steamed in seafood broth. It left an unpleasant fishy taste that lingered long after the broccoli was gone. The broccoli also had chili flakes on it. The combination of that old fishy taste and chili flakes was unpleasant. I did not eat more than 3 pieces. The sauce on the chicken was sticky sweet. My friend ordered an extra side of Langostino on mashed potatoes. The kitchen put it on top of their steak???? When they asked for more of the sauce to put on their mashed potatoes, the waiter brought out a bowl of sauce with TWO tiny pieces of langostino in it (see photo). We had to talk multiple times with different managers to finally get my friends plate off the bill. I shall never return thither. read more

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Unfortunately, I hate leaving bad reviews especially with the current climate, however I feel as though I have to be honest here. For starters, my family and I had stopped in here for a break as we were doing bridal dress fittings in the area. Once we were seated, we were immediately greeted by our waitress who was extremely personable and friendly. She took our drink orders of which I ordered a white sangria which I thought was good. My stepmother ordered a margarita and she commented it was good. The waitress then came back out to take our orders and on a third trip gave us two cheddar biscuit baskets. I ordered the trio which came with skewered shrimp, salmon, and lobster. I thought the was meal was delicious. My stepmother ordered the blackened salmon which came with rice and a side of broccoli. She stated she had no complaints about the meal. My father ordered the langostino and lobster pizza, which he thought was ok. However, the issue and the reason for the 1 star came when a small roach came out of one of the cheddar biscuit baskets on the table. Fortunately no one ate from that basket, however both my father and stepmother both ate from the other. I quickly smashed it with the napkin on the table and my father promptly asked to speak with a manager. Although the manager was extremely apologetic about the incident, he claimed the insect was a water bug. Umm...no. That was not a water bug. After making sure my family and I checked our bags and person we departed. Although the food was good, there are obviously cleanliness issues at this restaurant. The roach was small leading me to think there are definitely more. I am of the mindset that where there is one, there is many. Again I hate leaving bad reviews especially with so many businesses struggling, but this issue needs to be rectified immediately. read more

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Giving this 3 stars, but this past visit honestly probably deserves nothing more than 2. I have to say I'm very disappointed in my recent visit. We were sat in the back, which is fine, but it seemed like there was only one waiter waiting on the entire section. And to add to that, he definietely seemed to be new at his job. This is completely fine, everyone has to start somewhere, but I would not have given him such a big section to look after. First, it took forever for someone to even come and take our beverage orders. Then, when we finally ordered, the food I got wasn't what I was expecting. The crab legs I got seemed over cooked, and something was definitely wrong. For the price I paid for King crab legs, I expected better quality. Our food was brought to the table, (I had also ordered a steak) and I had no steak knife. Also, Both me and my sister ordered crab legs, and there was no crab tools crackers forks etc brought with our meal. Then, when we finally got the waiter's attention to ask, he only brought one! I'd like to give this experience the benefit of the doubt, being the waiter was definitely new at his job, but the entire thing just left a bad taste in my mouth. Not sure if I'll come here again, seems like the place is really going down the tubes. read more

Have not been here in few years. Decided to try it again. Always can say the biscuits served warm still is a great welcome. The atmosphere is warm and friendly. The furniture still the same. The was not that attentive and for the most part pretty slow. Seen like took forever to get our food Today I went with the Salmon New Orleans. Just to find out there is no Salmon. So substituted it with Tilapia at no extra cost. However when the food came. I was handed lobster, rice and tilapia. Some how after repeating the order to us when she took it. She got it wrong The food was very good. 1 stars for service and 4 stars for the food. Maybe next time I'll get what I actually ordered. read more

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My boyfriend and I got a gift card for Red Lobster and it's the only reason we went there. Based on the reviews I was kind of concerned. But I have to say the food was pretty good. I thought it was a little salty for my taste, but we both had the special they offered that night. it was soo much food. I ended up taking home a lot of food. The reason I took off 1 star - it took us a good 5 minutes or so before a hostess came to the stand. We weren't the only people waiting to get seated. Also, we sat for at least 20 minutes before a waiter appeared and that was after we asked for our server. All in all - I'd go back and get one of their specials which is a good bargain. read more

I've seen this place decline to the level where it is today. I've given this place several chances because I like red lobster and I wanted to like this place as much as I did years ago. I came here every couple of months, but I will be taking a looooong break. It's 2.5 stars on yelp and I'm not surprised. Appetizers were served but no plates were provided until much later. The biscuits were way late. And they weren't fully cooked. The smoothie my son ordered separated with solids on top and liquid on the bottom as he was drinking it. My other son's shrimp Alfredo had a hair in it. They replaced it. I ordered the lobster lovers dream for $43.99, but was utterly disappointed. One of the lobsters didn't smell fresh, but that was nothing compared the pieces of lobster in the Alfredo pasta. Some pieces were good and some were just rotten. Smelled like dead fish. Imagine trying to pick out the good pieces by tasting them. The second lobster was over cooked/dried/burnt. I'm writing this as I am sitting and waiting for the bill, and expecting a discount as informed by the waitress because I mentioned the problems. I don't care how much they discount, but my dining expectations were crushed and my experience was ruined. My baked potato was also over cooked. The shrimp Rangoon and the fried calamari were good. There is probably a systemic problem here. I heard the waitress apologizing to others and the manages apologizing as well. This place needs to get their house in order. By the way, a $10 discount on a $180 bill. I felt bad not tipping today, as I tip well. Very disappointed. I will try another location, and if quality and service there is as bad I will take a permanent break from red lobster. This is on a day where only 4 out of 25 tables are occupied. Good luck, and I hope to see other reviews that are better than mine. read more

I went to Red Lobster last night. I was very unhappy with the service. First of all, the waitress got the nerves to say my food- Lobster tail with shrimp scampi does not come with sides. It does. I went to Red Lobsters numerous times in the past and always get a side and salad with my entree. Another issue that occurred , is that my mom found a long piece of hair in her food. It was disgusting and my mom lost her appetite. So she ask the manager to remove the entree from our bill. Let me remind you that the person across us was complaining about hair in their food as well. What piss me off the most is that the manager said she will come with the check and never did! So we waited for over 20 minutes. Our waitress came and end up getting the check. The check still have the entree so we told our waitress can she remove it! I was so unhappy with my visit. Drinks wasn't good. I left the place still feeling hungry after I spent $20 on my meal alone. Unbelievable. read more

Red Lobster - This is the piece of hair in my mom's food. - Seafood Near Me - Wayne, New Jersey

I came here with a few friends to enjoy some endless shrimp because who doesn't love shrimp! We were kindly welcomed and seated right away. Our waitress (I think her name was ya ya) was a doll. She was so sweet and patient with our orders. She made sure everything was in check and if we needed anything. The food was super delicious as well. Definitely coming back! read more

Red Lobster - Seafood Near Me - Wayne, New Jersey

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Service was good He was on top of everything He made sure we had everything we needed The mill was just Standard All except my wife's Salmon wasn't done enough The drinks we order or good as well Would probably go back again read more

Red Lobster - Biscuits - Seafood Near Me - Wayne, New Jersey

Went for Weekday Lunch Special Food - 2/5. The cheddar bay biscuits have a good fluff to them and the shrimp had nice grill marks for texture. Sadly, the rest of the meal was disappointing. All of the food was bland almost as if they were afraid to season with salt, the broccoli was raw and the shrimp linguini alfredo sauce tasted like plain milk. The shrimp for the pasta dish was way too small and the noodles were a bit overcooked. Service - 3/5. Service was average but having to ask for items that should be there such as the cheddar bay biscuits and receiving a response of dread for asking them to do something is unpleasant when you're the one spending money. Value - 1/5. If chain restaurants are having trouble with customer numbers, lack of value is probably the main reason. Some of the items aren't bad for $8 but the portions are really small. You'd feel you got more value for your dollar if you spend $10 (an average lunch special price) and got better tasting food and a nice size portion. The lunch size pastas are laughably tiny for their price. The shrimp linguini alfredo came in a flat oval side dish with a tiny layer of pasta with the smallest shrimp you could buy for $12. You're basically getting a side pasta portion for $12, what a terrible deal! Less money should be spent on marketing and more on food quality. Parking - Private Lot (Free) read more

Red Lobster - Cheddar Bay Biscuit - Seafood Near Me - Wayne, New Jersey

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Just visited Red Lobster for lunch. We were excited to see the great number of full entrees, combinations, light lunches, and other offerings. I chose the shrimp tacos and was delighted. All the Taco makings were absolutely fresh, including the cilantro. The salsa was absolutely brilliant. And the small side of rice was a delicious combination of brown rice and wild rice. The staff is not only competent, and very able, but also attentive, without being intrusive. We were all extremely pleased! read more

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food was good had some hiccups with the order but easily and swiftly corrected. My sister got a cut from her crab legs (yes a little comical and she's fine) and they generously compensated us for it. you don't see this too often nowadays but we appreciated it. if I head back to a red lobster we will go there. read more

I had to downgrade man... They have a new staff Service was rediculous. Waited over 45min for my food. Ended up canceling and paid for me and my husband drinks and rolled out. I was so excited to eat... Left out with a belly full of biscuits and ONE long island smh. The guy next to me said his order was completely wrong (we were at the bar). They look like they have a whole new staff. I come here often. I miss Bridget... She would've never let us leave unhappy read more

I ordered the rock lobster tail for takeout. Once I got to work I saw that the lobster was over cooked on top and raw at the bottom. I called the restaurant to see what I can do to resolve the issue. I called and asked to speak to a manager. I was put on hold for over 20 mins. I ended up driving to the restaurant while still on hold . I saw on the reception staff face that my phone call was forgotten. I asked for the manager and she came within minutes. I told her my issue and she said no problem and took my order to the kitchen. About 25 mins later she returned with my order and apologized for the mishap. When I got back to work to finally eat, I realized my order was cooked exactly the same; over cooked and mushy on top and raw at the bottom. I couldn't leave work again to have this issue fixed again so I just ate the side items. DO NOT ORDER THE ROCK LOBSTER ENTREE!!! read more

Red Lobster - Overcooked/raw Rock lobster tail - Seafood Near Me - Wayne, New Jersey

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Food is delicious but probably the worst service ever. Even when they aren't too busy, had to wait long for service. I don't recommend this establishment. read more

It's Red Lobster- and yes worth going. Check for coupons or online deals. Best to check it out during Lobsterfest or other holiday dining. read more

We went for a double birthday dinner and hit the restaurant at 6 PM on a Friday and seemed to avoid the crowd. We were very happy with the service and the quality of food. read more

As a person who despises chain restaurants, I grumble every time someone mentions going to one. So, when my mother said she wanted to do Red Lobster as our Easter dinner, I obliged, as it is probably our last Easter in New Jersey (hopefully). When we pulled up to the parking lot, the place was packed. I guess people don't really eat Easter dinner at home anymore. Either that or they just don't celebrate Easter period. There were at least 30 people waiting when we walked in. We gave our name, were given the buzzer, and told the wait would be 15 minutes. About five minutes later, there must have been 10 tables filled. And then the mass grew and a crowd of 30 more people swarmed in. Just in the knick of time, we made it before the mad rush. Seconds later, our buzzer sounded and we were on our way to our table. Jaime was our server ... sweet, welcoming, she took our drink orders promptly after sitting down. When she returned with the drinks minutes later, we put in our orders. No appetizers this time, even though I was tempted to try the Lobster Pizza. I got the Atlantic Salmon (wood-grilled) with a baked potato and broccoli with a garden salad. My momma got the Rock Lobster Tail with a Potato with a Caesar salad. Our salads were out moments later with those fabulous rolls. My salad was ok - the tomatoes tasted funny, and DO NOT get the balsamic vinaigrette (unless you get it on the side, as they drowned my veggies in it). The meals were out a few minutes after we finished the salad. My salmon was grilled to perfection, the broccoli was cooked perfectly and the potato was fab. My mother's Rock Lobster was delicious, as it always is. Full but not suffocatingly stuffed, we passed on dessert & coffee - I have chocolate I am attending to right now as I type this. I must say though that the Our bill was only $50, not too bad. The service was excellent. If this was a non-chain restaurant, they definitely would have gotten a four but that's a no-no in my review writing. read more

My husbamd and I had a nice dinner enjoying a shrimp feast meal. We find that this location is less crazy than other locations. We went late so the place was pretty empty. Service was good. My husband had an issue with his barely warm mash potatoes. The manager replaced the mash with rice. Also my husband substituted soup for his salad and the additional charge of $3 was a little high for a common substitution but he did enjoy his chowder. One big plus was that we did not feel rushed as is often the case at this chain. read more

I rarely eat at sit down chain restaurants but this one is an exception. My parents (hard to please, trust me) love this spot for all our holidays and celebrations. I've discovered better locations before but never had any unpleasant experiences here. Food is consistently good. Obsessed with the free cheese biscuits for the table. My only complaint would be the slow service. The last time we went, our drinks took forever and same with the entrees. read more

Another special occasion ruined by your restaurant. I called to place an order for mothers day that she could pick up since i can't be with her on this special day. I was on hold with the restaurant for over 20 minutes before i finally hung up. I then tried to place an order on line just to find out that once i entered my credit card information, that the restaurant could not take my order and to select another location!!! I wasted almost an hour going back and forth trying to give you business in this tough time but this will be my last disappointment. I hope you get your act together for your sake or you will go under with this poor level of service. I'll also add that the past few times we have been at your location we were disappointed so I am not sure why i am surprised about this experience!! read more

I strongly encourage you to check your order before leaving curbside pick up. Otherwise, you will return home and realize things are missing. When you call to advise them, they will offer to refund you but that never happens. The items missing for us were the add ons and appetizers. I ordered the family meal (starts at $120) and added things. Like extra lobster tails, crabs, dip, mozzarella sticks and soups. The individual crab is basically one cluster (claw with 2-3 legs or so) if you need a point of reference. Not the most abundant but its $10 so what can you expect? Food is well...let's just say you get what you pay for. I don't typically order or dine with them, but it was not terrible when ordering last minute to bring to a kid birthday party. read more

I can't believe this was allowed to leave the kitchen looking and tasting like this. First of all, I've had this dish before. It usually looks how it's pictured on the menu with tomatoes and lots of lobster. This came with no tomatoes or herbs or anything. Just some yellow mystery slop with pasta and bits of lobster scraps from god knows where. How do you put this in front of someone and charge them $28 for it. Shame on you. Tried to divide it among the kids since they wanted to try it and it looked and tasted like their Kraft macaroni and cheese but worse. Disgusted to the point where I'll never go again. Oh yea, the place was packed to the max too so I don't understand what covid protocols were being followed. Do better, no excuse for putting garbage in front of people that are paying for a decent meal. read more

Red Lobster - The disgusting Kraft macaroni and cheese soup with lobster scraps and spaghetti floating in it I ended up receiving. - Seafood Near Me - Wayne, New Jersey

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So I thought I would enjoy a nice shrimp dinner from Red Lobster with some cheddar bay biscuits while in town on business - which I will be for a few more weeks - but NO. Placed my order online for delivery to my hotel with an estimated delivery time (according to the website) of 6:37. Got a text a few minutes later that said delivery would be about 6:45. This was at 6:10. Got another message that Jeimy was approaching with my order at 6:18. A final message came through at 6:20 that stated my order was delivered. It wasn't. I wait a few minutes because these drivers jump the gun with their delivery texts. Nothing. I call Red Lobster because the order was placed on their website. Wait an eternally long time and someone finally says the order was picked up by the driver at 6:17. Give it a few more minutes. I wait past the original delivery time of 6:37 and the updated time of 6:45, and call back at 7:00. The restaurant is a 5 minute drive, literally, from my hotel, so 43 minutes is more than long enough to get that delivered. While chatting with the guy at the restaurant again, who offered to refund my credit card, I tell him I'd rather have some food to eat. He says you can't order delivery on the phone. Only thru the website. How ridiculous! I supposedly got my refund and went elsewhere for my dinner. read more

This past Saturday, my wife and I decided to have our anniversary dinner at the Red Lobster in Wayne, N.J. being that we are huge Bairdi crab fans and the Crabfest promotion will be ending on September 1st. This is the third time we have gone to Red Lobster for Crabfest We were seated and ordered 2 Margaritas, (one regular and one Patron) to celebrate the evening and had our minds made up on what we are having for dinner. The drinks came and they were terrible. They were very weak and tasted like straight lemonade so we sent them back. The waiter apologized and said that he will have them fixed. He returned to the table with two more drinks and they were no different than the first ones. We decided to drink them anyway and toast to our 20 year marriage. Moving on to dinner, I ordered the Calamari appetizer and Crabfest Trio, but with all Bairdi crab. My wife had the grilled scallops as an appetizer and the same entrée as I ordered but without butter on the side. My wife is gluten free, and lactose free and cannot have butter so we usually bring our own "safe butter" when dining out. We finished our drinks and decided to have another, since it was our special occasion. The second set of drinks arrived and they were just as bad as the first ones. This time we set them aside and did not drink them. Our meals arrive and smelled very fishy (crab isn't supposed to smell fishy at all) and it didn't look very good. The shells of the crab were grayish red with white spots all over them . it almost looked as if they had salt spots on them. In addition to that, my wife's crab was placed in front of her swimming in a puddle of butter which spilled out from the dish that we asked them not to give her. This could have made her VERY sick. I said to my wife that the crab is old and probably freezer burned and should not look like that. The last time we dined at this restaurant (about three weeks prior) we had the same meal and the crab had hints of an ammonia taste. It was probably starting to go bad then. (I should have known better) I decided to give it a try anyway just to prove my theory and sure enough, the crab was stuck to the inside of the shell and the part that I was able to taste had an ammonia flavor. We were not about to eat this and get sick. I said to my wife let's go somewhere else and cut out losses, this is just not getting any better. Nothing was going right that night. We asked to speak to the manager and explained to her that the drinks are terrible and the meal are unacceptable. By this time we were in the restaurant about an hour and ready to move on. I said that I am willing to pay for the appetizer and the drinks, but the rest should be taken off the bill because we are not going to eat it and we are leaving. The manager was very apologetic and offered to remake the meals but we declined and asked for the check. The bill was discounted although she probably could have written off the entire amount. It came to $9.30 so I fairly paid my portion and we left very disappointed. Expecting to have a nice dinner. So much for an anniversary celebration at Red Lobster. My issue is with the quality control of the food. I see the commercials on TV and see the advertising on your website that Red Lobster is crab quality conscious yet you send an inferior product into your restaurants to be served to the public. This is unacceptable. Most of the time if a meal looks bad leaving the kitchen.... it is bad. Why didn't the kitchen manager catch this and correct it or refuse to serve it? As I mentioned before, we have dined two times prior at Red Lobster and are very fond of the food. I spend a decent amount of money per visit and I am usually very satisfied with the service and quality of the food. Not this time, Red Lobster failed miserably and I am very disappointed and probably won't be returning for some time. In the above instance I do not hold the restaurant manager responsible, she did everything she could to try and make it right. I hold corporate responsible for this one for delivering sub-par seafood to their restaurants to serve. P.S this same revue was sent to the corporate office and I have yet to hear anything back from them........ read more

I just finished reading the 'Secret Life of Lobsters' and got a gift card to RL. How convenient and timely. I took my daughter for her 21st bday. Of course, I had lobster. She had scallops. Both were delicious. Our waiter was super efficient and very nice and helpful. We both had salads and enjoyed the biscuits. We had a stuffed mushroom appetizer that had cheese and lobster. It was fantastic. Too stuffed for dessert our server sent us off with some complimentary biscuits. I was impressed. I will go back. read more

Great food. Good waiter. Terrible phone customer service. The girl that was on the phone today around 12-1 pm should not be answering calls. She sounded miserable and had a horrible attitude. I had never been to that location before and I almost changed my mind about going there after that call. read more

When we decided to go here and I saw the reviews, I thought to myself how bad could it be? It's just a Red Lobster and it's hard to get it wrong. Well the food was fine but the service was pretty bad. You could tell our server was new and I know he was trying but he was so inexperienced. It really took forever to get everything. We were there for a friend's birthday and I remember when the server asked us if we wanted dessert, my friend's dad asked if we could get it before they closed for the night. Also, it was funny that the server asked us at the very beginning if we were in a big hurry. I've never had a server ask me that before in my life! Anyway, everything tasted fine but it was very slow and you can tell the place was very disorganized. Ho hum... read more

Absymal service. I had to ask twice for silverwear with my appetizers, my soda order was messed up and had to wait an extraordinary amount of time for the check. Food was sub-par...i got the shrimp alfredo, very over-priced and dissapointing. Never got my salad i ordered after reminding our server twice, eventually i gave up. This was my first time visiting a red lobster and i honestly wanted to mark this experience up as a mild dissapointment and move on, but i used the restroom on the way out the door and was appalled. Let me start by saying that when i first arrived i used the restroom and it was extremely messy with paper towels in the urinal and all over the floor. Urine was on the ground. I was grossed out and considered walking right out of the restaurant. I will attach a photo. To my horror, i used the bathroom again on the way out and no one had cleaned it an HOUR AND A HALF LATER!!! It was the same as when i walked in. how could this be ignored?? Does no one check? All in all, i would not come back. I've been to many great restaurants and very rarely use yelp, but after leaving this place i knew i had to post a warning message for the masses. read more

Red Lobster - Seafood Near Me - Wayne, New Jersey

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This place was so nasty!! Menus were sticky. Forks, spoons, knives and glasses were soooo spotted. Hoping it was water spots but can't be sure. The table had an odor that was awful. And again, sticky and smudged. We had to ask the gal to wash it with a CLEAN cloth. Ordered drinks and appetizers. Ordered a soda and a drink. Soda came quickly, the other drink took forever. When it finally arrived it was disgusting. Appetizers came right along with the meals! They were ok. Not great but just ok. Asked for butter for the biscuits. Got melted butter that you use for lobster. Baked potato was ordered with butter, came loaded with sour cream. Yuck. We were so disappointed. Won't ever go back to Red SLOBster in Wayne. I was actually concerned we'd get sick later in. If I could have given no stars I would have! Disgusting place all around. read more

Where can I begin with this horrendous place? I hate I'm forced to give a star. My girlfriends and I (party of 3) decided to go after a long week to catch up with good drinks and food (particularly the biscuits, salad, and some basic seafood). Two of us arrived and the hostess told us it would be a 25 minute wait. We said it was fine because our 3rd person in the party did not arrive. Therefore, we decided to sit at the bar. We sat for 10 minutes without an acknowledgement from the bartender. Our friend arrived within 10 minutes and while we were catching up, we realized we still were not acknowledged. After 20 minutes, the bartender walked towards the back and from across the room, said she will be with us. Bartender came back and acknowledged a couple who came after us before approaching us and asked for our drinks. We ordered but shortly canceled because our table was ready. The bartender looked surprise we canceled but we said we waited too long and our table is ready. Our waiter arrived and took our order. Our biscuits were lukewarm. Salad was good. Our drinks were great; however, this was the only great part. Our food took forever; when it finally arrived, order was wrong. My one girlfriend did not receive crackers for her king crab legs. I ordered an ultimate feast and was missing my mashed potatoes. My scallops and shrimp was almost cold. My shrimp scampi sauce was nonexistent. I ate some items because I was hungry and discovered the low temperature of the items. My other girlfriend was missing her lobster mashed potatoes and shrimp was added to her order after specifically stating she is allergic to shrimp. Our waiter did agree to make her order again and agreed to bring crackers and the missing items. It never happened. After waiting over 20 minutes, I demanded to speak with the manager. While we were explaining our grievances to the manager, she made an excuse for the kitchen, noted "oh yes I had to cancel the triple berry sangrias" and even told me "well you ate most of your food"--I wanted to curse her out but calmly told her I was hungry. She reluctantly removed our plates and said she will see what she can do. She ultimately removed $15 for inconvenience and two meals were removed (my ultimate feast and my girlfriend's king crabs). The manager's tone was condescending when she asked "is that good enough". NEVER AGAIN. THIS IS TRASH. I wrote corporate too. read more

I don't care what anyone says, I will always love red lobster! I came to this location with my husband for our anniversary, and it was great. He gave me the option to go to any upscale restaurant but I chose red lobster! We had about three strawberry mojitos each and tried their surf and turf. We were planning on sitting at a table but enjoyed the bartender so much that we just ended up staying at the bar. I would say that this is one of the better red lobster locations that are around us! read more

We ordered their special. Waitress Didi did not offer us options or suggestions. Food came the biscuits were lukewarm, the soup was like 4 scoops teaspoonful (very small portion) and so is the meal. Everything was very small portion like a kiddie meal. What really dismayed us is the kind of service, waitress did not refill our drinks, no napkins left and we did not see her until she gave our small dessert. We were not even finish eating our dessert and with no question if we need anything else she gives us our check. Then she vanished again without even asking us if we need water in case we choke on the price of the salty food we ate! No thank you from anyone there. read more

Well it started out OK! Me and my wife ordered a lobster dinner and a coffee. After drinking some of the coffee I noticed the inside of the cup was dirty like it wasn't cleaned obviously call the waiter over showed him he looked at it like what would you like from him? I made him give me a new one. (Made him that's the key word here) Never got a sorry for giving out dirty cups. They never brought the Hot biscuits like they were supposed to. After finishing up paid for my meal off the Wi-Fi check out machine station at every table.. them little machines don't give out receipts so we walked up to the clerk and asked if we can get a receipt and the girl LOL says to us YOU WANT A RECEIPT?? This was outside dining BTW! I looked at my wife looked at her and said nah forget about it and we walked away LOL I said to my wife did we just step into the twilight zone. Haha I'm gonna spread this far wide what happened here!! PS I even got charged for the coffee .. i'm taking this as it was racial or retarded because everyone who worked there is Puerto Rican. read more

Let me start by saying that this was one of the WORST experiences I have ever had at a restaurant... My waiters name was Chad and he was the rudest, laziest, and most inappropriate waiter I have ever had. He had the nerve to hand me the bill with the words "tip not included" & then the 20% tip price HIGHLIGHTED!(see photo attached)...I was stunned as that was completely inappropriate to do to a customer. Never have I EVER had a waiter have the nerve to highlight that the tip is not included and to demand me to pay the 20% tip price. That is the decision of the customer not the waiter...I was so angry. He also made it a point to mention multiple times that the restaurant was "closing up". He rushed us and made us feel as if we were bothering him with every request. As we were ordering he kept interrupting us to tell us to order the lobster fest dinner, even though we told him we didn't like lobster. He just wanted us to spend more money so when he demanded his 20% tip it would be more money. He made me feel so uncomfortable the entire time and I had to ask him multiple times over for things. We had to practically beg for more biscuits and at one point we're told that "they were closing up so he had to see if they even had more" but then we saw the person next to us get a basket full. I really don't know what his issue was but the behavior was just not right. I won't go back here because I am fearful he will be my waiter again. Truly horrible service. You should never make a customer feel that uncomfortable. My meal was ruined. read more

Red Lobster - Absolutely inappropriate. My receipt. The waiter Chad highlighted that the tip isn't included & the % he was demanding. The nerve... - Seafood Near Me - Wayne, New Jersey

I am very satisfied with the services and the food. I have been to this establishment four times already and have no complaints. Come early around 3pm when there is barely customers. My previous visits and today remain consistent. It has this smell that seem to be staple of any red lobster joint just like the one in Queens Mall, New York. I would recommend this place. read more