There is a shared parking lot for the adjacent businesses. I had no issues parking and the parking…read morelot didn['t seem busy when I visited. Upon entry, there is an off-putting smell and something told me I should leave as it was weird and strong. I inquired about a builder gel manicure and the guy had his content on his phone blaring and the lady across the room stop working on a client to chime in. He showed me the list of services they offer and I had a seat. I had a pale pink on and wanted clear and he said he'd file it down so that it would e no issue. The station seemed cluttered and no effort applied to remove the debris from filing and the last person serviced. The builder gel seemed clumpy when he applied it and I expressed my concern that I didn't want my nails to appear thick and clumped. He reassured me he'd take care of it. When removing the previous gel where it had lifted, he didn't smooth it and it could be seen when he thought he was finished. I had asked that he not use the drill on my actual nail as it damages them and at that point, you'll have to cut your nails and start over. After he was yelling across the room to his coworker, she comes over to take a look and told me that she said the color would show through. I had no issues parking with the color but it looked like spider webs in the nail where he hadn't filed it flat enough before applying new gel. I really dislike when a person asks me something and then you get two people talking over me. I reminded them both that I heard them out completely and stated how I wanted to proceed and I wouldn't be up-charged because he doesn't take pride in his work. I keep referring to the guy as "him" because there was no warmth in this interaction at all and no names exchanged. She asked if I'd be ok with wearing a sheer color vice clear to avoid starting all over. He did one nail to allow me to see and I agreed. I cannot and will not visit this location or recommend them to others. This place came as a recommendation from the guy at European Wax Center who had his nails done here. It's unfortunate that it didn't work out but I paid and tipped and left quietly despite their hollow "See you next time" as I was leaving. Determined to not put out or receive bad vibes, I kept it ladylike and kept it moving. Plenty of areas for improvement but you first have to give a damn, him & her don't.

I just got my nails done on Tuesday! At a different shop and my nails were starting to chip…read morealready. *NAIL EMERGENCY!!!!* Yelped the closest shops to me and came across this shop. I first thought they were located in the shopping center but it's actually across the street. Was greeted upon entering and sat immediately. Everyone was welcoming and friendly to me... I was a little nervous from reading previous reviews until I saw my FOODIE BFF SISTAAa also stamped this shop in a previous POSITIVE review that she posted :))) *Whoooooo-saaaaaa* I'm happy with the way Lisa did my nails. So much, I decided to get a pedicure too :))) This could definitely be my go to shop for a day of self care- not to mention I came at the perfect time because the only one being serviced was me. Lisa even grabbed my socks and put them back on after she dried off my feet! And I guess she appreciated her tip because she gave me the biggest hug as I was leaving :) I will definitely come back here. Somethings you just have to experience for yourself ;-) Happy Yelping! :)))

Excellent service!!! I recently relocated from NC to Md. i needed a mani/pedi bad, so I read…read moreYELPS reviews and thought I'd give this one a try, so glad I did! This will definitely be my salon while living in Md. Kim did my nails; she was patient, thorough, & gentle. I also had my eyebrows waxed, but cannot recall the name of the young lady who did that. I felt so welcomed from the moment I walked in until the moment I left!! They had low music playing and dimmed the lights. I loved the vibe!!!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

Customer service from the older mail tech is TRASH! These are my nails and my funds, do what I…read moreasked and don't try to over talk the customer. You need our business, we don't need yours. More nail shops than one!

I should have looked at the reviews before I walked into this place. All I needed was a very simple…read morepedicure. A very nice young lady started and things were going fine but then they had this older male come over to finish. He had no idea what he was doing. He hurt me with the automatic nail file, had an attitude the entire time, had no idea how to use the instruments or the materials properly. But the final straw was when he took something from my toe and flicked it on my leg on purpose and said see I know what I'm doing. I should have slapped him, but I just walked out instead because I'm not a violent person. This place needs to shut down.

Nia is a true treasure. She makes you feel so appreciated. I look forward to getting my medi/ pedi…read moreservice. It be a full rejuvenating experience. Every detail was thoughtful and the level of service is impressive . I truly appreciate the service . Thank you for creating such a soothing and elegant space. #happyclientover15years

Sassy Nails by Nia is highly recommended for a relaxing atmosphere, praised for cleanliness, she's…read morea top notch professional technician with high-quality services and meticulous pedicures. IT'S DEFINITELY AN EXPERIENCE!!!!!

I gave this location 3 stars (really a 2.5 but I'm rounding up). I so wanted to like this place,…read moreit's in a convenient shopping mall for anyone who is in the Upper Marlboro, MD area. The building itself is nice but the customer service is lacking. This was my first time here and I generally like to introduce myself to the person Im receiving services. I worked with Michelle. She wasn't overly friendly but we did have a little small talk in the beginning. I received a gel manicure and regular pedicure. The service itself was just ... ok. Seemed very rushed and if I spend on the upper part of $80+ for my nails I would like my hands to look really nice.

First time coming in, won't be back. Serious lack in professionalism. I was waiting for over 15…read moreminutes with no communication or wait time provided.

Nails look great and always get design I request! The nails last at least four weeks. Quiet with…read morejazz music relaxing!

I halfway didn't want to write a review just to keep this green hidden lol be sure to make an…read moreappointment first. This place brings an intimate experience to getting your nails done and I absolutely loved it. The massage chairs aloneeeee are top tier. Finally found a technician that CARES about your nails and skin versus just wanting your money and rushing you away. He gave tips on the health of my nails and took his time making sure I was relaxed. 10/10! He is building his business from scratch and doing the work his self. I'm excited to be a part of this journey!

Good pics on Yelp, poor communication and treatment/ hospitality…read more. I called to schedule an appointment to ensure they had time for me and they answered yes. I walked in, was rushed to pick a color instead of greeted. Said I could grab some water, which was nice. The mumbling in Viet started as soon as I sat down, could really make you feel out of place. (Just because someone doesn't know the language doesn't mean they don't hear the tone and can pick up on context.) Cut me twice, apologized, and a couple other hiccups that I won't bother to mention. She lightened up throughout time, but I may have to give it a second thought before going again.. I still tipped well because the actual nails came out good. (My total ~$96.00)Not to my like, as she was not easy to tell what I wanted done. Lady came in right to the end of my service with an appointment, and needed to get acetone removed from her hands that lady doing my nails had wrapped in foil and said, "excuse me- can you--" (I'm sure her hands were either hurting or were uncomfortable), and lady doing my nails interrupted her loudly in front of the whole salon, to say she's almost done with me. I felt terrible for her since she had an appointment on top of that. The fact that there's a lot of competitors for you (Nova nails) should push you to improve in timing and care with how you talk to clients and be careful about what you say you can and can not do for a service. I'm still looking for a place that is both well at communicating with clients, and has the skill set for an awesome set. Please remember to treat people kindly. How you make someone feel is really important.

It shouldn't be this hard to get, and keep my nails done…read more Most of the nail technicians in here are (artistically) talented, however it's SO HARD to make an appointment. I have shared my concerns with the owner and asked her to implement an online scheduling system. She expressed reservations due to the fact that customers may not know what they want, booking one service online and then coming in expecting another. It's a shame to have such a valuable and sought-after product, but simultaneously making it so difficult for customers to get their hands on that product. Booking an appointment has become somewhat of a guessing game. I give them a date and a time of my desired appointment. They tell me that my preferred nail tech is not available, but NEVER say UNTIL WHEN. So I throw out another date. Same thing: Not available. On and on it goes. Instead of providing me with options (namely, telling me the next available date for my preferred nail tech, or other nail techs who have availability at that same day and time), they repeat what they don't have available, or ask me to blindly pick another nail tech that I've never worked with (I don't even know their names because I've never worked with them, so how can I be expected to pick them?). So I'm expected to be both psychic and memorize the roster of the staff here... Just to get an appointment?! In order to book appointments I had to call multiple times over multiple days until someone was able to give me enough information to book an appointment, reach out to the owner on Instagram, and even drive all the way to the nail salon.... JUST TO MAKE AN APPOINTMENT. I tried to make an appointment prior to the holidays before everything got booked up. Myself and another customer stood in line for at least 20 minutes in a practically empty nail salon while the owner's mother did someone's nails before she finally addressed us. Even then, she only handed us a register paper and told us to write down what services we wanted and when we wanted to come in, telling us that someone would call us to confirm (which never happened, by the way). We could have saved a lot of time if she had just asked us to do that and leave the paper on the counter while she finished her customer. After waiting 3 days, I finally called the salon and was told that they did not have my appointment request. Not surprising, given that it was scribbled on a piece of receipt paper that was given to me. Somebody probably threw away thinking that it was trash without following up. I tried to book my next two appointments to avoid this headache and was told that in order to book an appointment with my preferred nail tech, I now have to follow her on social media and DM her to try to book an appointment with her there. REALLY?! Instead of scraps of paper, or having to stalk somebody on Instagram, why not keep an old school appointment book, or even one online? It's really not that hard. These nail techs are also not great with time management. Many of my appointments have had to be rescheduled... For the middle of my work day. (Thank goodness for remote work) One of the (now former) nail techs completely forgot about my appointment and passed me off to somebody else without even acknowledging me or her oversight. Another nail tech pressured me into making an appointment earlier than I wanted, only for her to show up 45 minutes after the appointed time. No phone call, no update, no communication whatsoever. Just me sitting there wondering if this was another canceled appointment that they forgot to communicate to me. I say "another" because I had an appointment with the same technician that she canceled, but the salon did not leave me a message to let me know. The only way I found out is because I wanted to add something onto my existing appointment and when I called the salon, I was told that I no longer had an appointment because that person decided not to work that day. In addition to horrendous time management and the hoops you have to jump through to get an appointment, the nail retention is also poor... And ultimately that's why I chose to get my services done elsewhere. Like I said, artistically some of these nail techs do a good job, but in terms of actual quality of work... Not so much. I tried to make it work, because finding a new nail salon can be a pain. However, I started experiencing substantial lifting of my nails after practically every appointment. At one point, I even developed nail fungus under my acrylic, which one of the nail techs ignored completely and just covered with acrylic, and another who tried to tell me "That's not nail fungus, it's bacteria". Whatever it is, it's not supposed to be under my nails... And it wouldn't be if the work was done correctly. Aesthetically, this is one of the nicer looking nail salons in the area, but looks are deceiving. This salon presents a lot of challenges from a booking, customer service, and quality of work perspective.

It the biggest nail salon I have ever visited. It is like a nail factory!!!! I cannot say much…read moreright now because I am getting my feet done as I write this. I will update after I am done with my manicure and pedicure. So far, so good. What has impressed me the most is the size of this place and how crowded it is so early in the morning. Almost every seat is filled and it is just 10:00am. My daughter and I were going to shop at BJs and saw this place and stopped. It is so crowded, it is difficult to walk between the narrow isles.

I stopped by Allure Nail and Spa on a random whim and was able to walk right in. Kevin did my nails…read moreand shaped them perfectly--seriously loved the little details. I've seen them pop up on my Instagram promotions before, and they did not disappoint! My acrylic fill came out flawless, and I'll definitely be back. Bonus: there's ample parking, which makes the whole experience even easier.

Amazing service, absolutely private, and professional. Able to give me the type of nails that I…read morewanted from a photo in fact, it was better than the photo and the conversation was nice. It's a safe building a safe mall and I just like the individual care for my nails and my feet. You will not be disappointed if you book at this nail studio.

I've been looking for a nail tech and a google search bought me here. Intimate studio. Makiyah was…read morefriendly and professional. The area was clean. She was meticulous with my nails. I'm a fan of natural nails with gel polish and she delivered.