I went there on April 8th and 5 days later the nails are moving and falling. I went back promptly…read moreon the 14th for them to redo all of them But no, they refill some fingers, Hile i clearly emphasized that im concerned that the remaining ones will fall too And that i wont be able to come back because it is far (45 min from me). The next day, on the 15th, it fell the nail fell, while i was opening my frige.

I've been here multiple times in an attempt to get a gift certificate, only to be told that nobody…read morethere knows how to do a gift certificate. This is horrible customer service, and poor management. They are losing out on money, and all they have to do is train somebody how to do a gift certificate.

Kelly was my nail tech. I received the best pedicure that I have had at this shop. The attention…read moregiven yo my cuticles was superb. The lavender scrub was outstanding. I will always request Kelly

Shop needs update, mediocre customer service. Waiting 30 minutes for a nail repair that I just had…read moredone last week. There is no concern for the clients nail health. One tech declined to fix my nail because she wanted to be on her phone. The other walked away and didn't communicate that she was on lunch. Very disappointing experience.

So 2 reviews: - The first time I came here August 2026…read moreservice was great I went to have my nails corrected (re-shapped and polished) I didnt get the guys name but he was a older man sitting in the back he did a great job. I live 50 minutes from here so from how good he did I decided I would come back. Today october 2025 - I'll NEVER come back again. I come in as a walk in because I dont really know who to go to so I got my pedicure and eyebrows waxed no problem. I needed a fill-in so I went to some young guy at the front I guess he was learning.... I literally had to walk him through the whole appointment from laying the acrylic to the shape to polish.

This is my second time coming, first time the gentleman cut my cuticles so much I was bleeding and…read morenext day my toe was swollen. I didn't go back for almost 4 months and decided to give them another try. The owner or who ever was in charge was dismissive and rude. He had his feet on the counter as well.. like dude I am about to pay and you have your foot up here like you are at your house.. at least do that in the back... the lady that did my nails was kind but I can tell she was new too.. won't be back and highly DO NOT recommend! Please fix your attitude.. & I HATE writing low reviews but this place isn't professional.

I had a great experience at Lillian's Nails! Very comfortable environment and clean space. Love…read moremy mani pedi! So happy to have found this Black owned nail salon!

My nail tech was an older Asian lady. I came into this place last minute because my friend was…read moreNextdoor getting her hair done. let me start with the good before I get into the bad. my nail tech was very sweet, and willing to try different colors to allow me to see what it'd look like. i showed her a picture of what I wanted which was a French tip almond shape. she cut them too short the first time, and she soaked them off and started all over. which I appreciated. she was very sweet, and took criticism well. here's where my issues come in: as she was applying the acrylic, each finger nail burned SO BAD. I held it together and didn't say anything because I assumed it was from her soaking my nails, but when she got to the hand she didn't soak, it still hurt and that's when I realized it wasn't the soak. it hurt me soooooooo bad. but I held it in because I just needed my nails done. Even today the next day, each and every one of my nails hurt. I'm scared I will get contact dermatitis. After now reading other reviews, I notice in the pictures, that same hand that did my nails. And it looks like she's been there for years, so honestly in my opinion, if I were the owner, I'd fire her and help/hire a new nail tech graduate. They'd probably do better, and yall would probably have less bad reviews. The owner Lillian was very nice and had a calming aura. And I wish the best for her! If I were her I'd look into new hires, because for a black business owner, I want better for her shop.... Back to the review: She shaped my nails so horribly. they were uneven, the French tip itself was terrible, I could've done a better job if I did them myself ( which I have before).she left polish on the sides of my nails, the acrylic also was all over my fingers, and as well as my cuticles. I literally went home and took out my nail file to shape them evenly and more precise. I don't know if it's because I do my own nails sometimes, but I'm very precise on the shape and details. which I feel like what I asked for was very simple. she kept asking me what color I want for my base or for the chrome powder. but I just feel like that's her job to do. I guess I can appreciate it because then I can have exactly what I ask for. but I feel like that's the whole point of the picture. I also had to take the nail file myself and shape one of my nails because she ignored the fact that it was very uneven. which honestly I don't mind, and it wasn't a big deal; but at the end of the day I feel like I shouldn't have to do that. they also allowed a customer to walk in 45 minutes past their closing time and asked for a pedicure. cool, but the other nail tech asked her if that was fine with her, and she said yes, and after that everything seemed rushed. I felt like she started rushing to finish my nails. i go through phases where I do my own nails, and sometimes I go through phases where I prefer to just pay for the convenience of someone else doing them because it obviously takes longer when I do them on myself. I don't know, it just gave that she was maybe new to doing nails, because they looked how I used to do them when I first started. I understand it's a business and they need their money, but for an almond shaped French tip being $100 when they looked worse than I would've done, I was disappointed. by the time I was done and ready to pay, I honestly just shut up and paid the money and left because i had already been there much longer than I expected and was ready to do. and I also knew the chances of me going back there are probably 0%.I may have another instance where I go with my friend to get her hair done and I need my nails done close by again, but I'll probably just go to the nail shop across the street. Overall, everybody was very nice, and I probably could have spoken up and they would've taken it well, but like I said I was ready to just leave. but everyone that I interacted with was very nice to ME. although I will say, there were two nail techs who were talking poorly about a customer who had just left loud enough for everyone to hear which I thought was terrible customer service. I work in hospitality, and its fine to have those conversations with coworkers in private, but very unprofessional to do it infront of other guests. I could sense that the nail techs aside from the lady who did mine had their familiar regulars, so they probably do much better work, and have better rapport. but as a first timer, I was disappointed. so im just taking the time to write this for the owner/manager to simply be reminded to be mindful of the environment, and potentially give my nail tech some more practice. do I recommend? not personally. like I said, the other nail techs may do a better job than what I received so I won't speak on the whole staff. but the bad mouthing a customer after she left infront of everyone should probably be discussed and avoided.

My first time here and I'm so glad I found them on Instagram. Saw the set that i wanted and drove…read morehere after calling for a 5pm appointment Violet did my hands and feet and it totaled to $141. She took her time on every detail and stayed behind till 8:20pm even if they close at 7pm. Nice vibes in there, the screen was playing the Brazil v Scotland match and it was like a familiar community by the end of the game. Worth every cent I'll be back for my full. Thank you Solar for a great customer service and community

I just moved from Va. to Md. and this is the only nail shop that I've been to. Tim is hands down…read morethe best!! He's fast and he does an amazing job. This is my new favorite nail shop!!

the service is always spectacular and also you can correct miMimi if you don't like it and she…read morewon't be in her feelings or talk bad about you and she give you personal phone number and answer right away

I got my first gel-x set and l love it I got a really detailed set and she hit it on nose…read more and we were vibing the whole time 10/10

I highly recommend coming here! The space is super clean and comfortable, and she really takes her…read moretime to make sure everything looks perfect. I love how she makes sure all her tools and work areas are properly sanitized--you can tell she cares about her clients' safety and satisfaction. If you're looking for someone who's professional, detail-oriented, and provides quality work, definitely book with her!