John was wonderful. I had some issues with my breaks and John explained my options. Since I will be…read morekeeping my car for a while, we both agreed on a plan. I felt listened to and respected. Thank you John.

Would recommend to a family member. Being from out of town and not having a go-to auto shop, I was…read morelucky to find CJ's. Jerry and his team are top-notch and went out of their way to accommodate my needs, get me back on the road, and all for an honest and fair price. For reference, they replaced the shocks on my F150. Loving how it's driving. I highly recommend going to CJ's for your auto repairs - you won't be disappointed.

AMAZING!!! CJ's Auto is awesome! Courtney at the front desk…read moreis super friendly and knowledgable. They're fair and honest: I brought in a quote from another shop that seemed suspicious and they immediately pointed out what was unnecessary and gave me fair prices for everything else. Most of all, they're excellent mechanics: My breaks had been worked on before at another shop and always seemed low and spongy, I asked them if the break performance could be improved because the car was starting to feel unsafe. When I got it back the breaks were 100% improved, they finally felt right! Thank you CJ's, I won't be taking my car anywhere else.

Auto parts places have substantially similar pricing, given the broad market for standard…read morereplacement items, so they have to compete on customer service. With auto parts, obviously, and Joe Q. Public types like myself, the key thing here is being able to give technical advice on how to do the kinds of jobs somebody like me is trying to do. In this case, I was just swapping out a bad bulb in one of my headlights, but I had a simple question about the bulb number - my owner's manual, which was in my hand, listed two different bulb model numbers, and for the life of me I couldn't remember which it was, but I remembered getting an answer from another AutoZone store back in California (which I should have written down, mea culpa). When I first approached the register for help on this, the two employees there, who had been idly talking, parted like I was Moses waving my staff at the Red Sea, and disappeared into the behind the counter stock areas. I made my best guess from memory about the part, and when I got back to the checkout, a third employee (who was calling to the back "hey, is anybody here?") started to ring me up. I asked him can you check for me what the right bulb is for my car? He said, check your owner's manual. I said, it's in my hand, it lists these two bulb numbers. Well, then, he said, how would I know which one it is? Because, I said, I asked at another AutoZone store once and they told me. He shrugged, as if to say, "Go back there and ask them again, why don't you" and told me what my total was. I did guess correctly (I had a 50% chance of being right) and this time wrote it down, so now I don't have to go back to ANY AutoZone for "answers" to my "questions". Bonus: I got panhandled twice in the parking lot, once going in, once coming out, by two different persons unaffiliated, as far as I can tell, with the Auto Parts industry. There's another differentiator between different Auto Parts stores, for future reference.

I knew my alternator was bad. Went to the Auto Zone In Colonie 1789 Central Ave. I left the car…read morerunning. I purchased an alternator then came out and my car stopped running. Bob and his crew came out to jump the battery but to no avail. He then brought out a fresh battery and got it started. I went on my way and installed the alternator and brought back the core for a refund. Three people in the store who saw me asked how I made out. Bob took care of the core refund. I have never been in a store where ALL the employees were so friendly and helpful. Great job Bob and thanks again...

I work with them a lot and every time i am always happy with the work and the customer service that…read morethey do and provide. I recommend them to anyone who wants to improve their vehicle with accessories, and upgrades. Truly exceptional experience every time.

Awesome business would recommend them for any work you want done. Went there looking for a back…read morewindow decal and showed them what I wanted and they said I could get it cheaper online. That was awesome of them it refreshing to deal with an honest business. Had them install it for me and it was worth every penny. Great job!!!!!!!!

Hepp's garage has got to be the most honest garage I have ever been to. He doesn't overcharge for…read moreparts or labor. He is always willing to help any way he can. My son recommended him to me as well as others, as I always do now myself. Thank You Steve for a big plus in Cohoes. Kathy R.

Such kind people very fair and very down to earth. No surprises on the bill would definitely…read morerecommend to anyone especially ladies who feel like they're taking advantage of other places. Won't happen here, especially with a lady at the desk.

My daughter's car was hit from behind and the guy fled the scene. It was cheaper to pay out of…read morepocket for this case. The owner was super nice, explained the entire price. Gave me both options of having the bumper painted, or not depending on unseen damages. You can go OEM parts or aftermarket which is cheaper. Thank God it didn't need to be sprayed. Their work was flawless and the rear bumper was replaced in 2 days without any hit of ever being hit. If you need a body shop anywhere in the capital region I highly recommend them. Fair prices, quick work, top notch quality.

The staff were friendly, courteous and very professional. The repairs by Troy's Best to our Outback…read moreappear flawless and the vehicle was ready on the day scheduled. Even my wheels were washed & shined , while the car interior was detailed clean as well. I certainly would not hesitate to recommend them to others.

It was probably about a year ago that I went here. They did everything right. Without getting into…read moredetails, they know what they are doing and they will do it right the first time. The only thing that makes it a three star for me was the prices. I understand that everything is expensive now but that is a total cop out reason to justify hosing people. If you just want it done right and don't care about the cost, there is no better place around

Disbrow gave me $300 for my Eurovan telling me that it was not repairable…read more I drove past that Eurovan in Saratoga Springs this weekend. You cannot tell me that was not my 2003 Eurovan Weekender with a trailer hitch, Disbrow. What a crooked operation.

This is the first time I brought my "Mazdarati" to this service center. I saw the majority of…read morepositive reviews and gave it a shot. So far, so good. I came in to schedule my appointment and got an estimate. The work is now complete. They hit the estimate (installed new brakes all around), plus a little extra for antifreeze (drain & fill), and a tire rotation. Tires were already off the vehicle, so why not rotate them? Makes sense to me. It was one of the hottest days of the summer so far, 90 degrees, and these guys were still on it. No complaints, just got the work done. Better than me. I think I've found my new go to auto repair shop.

This is the best service center I have ever used for my car. The prices are very reasonable and I…read morefeel completely sure that I can trust them. They always do a great job, and have fast availability and turn around. I drive 45 minutes to get there just because of how much I think of them. 10/10 service.