If I could give 10 stars, I absolutely would!…read more I had an amazing experience at Legendary Automotive Diesel & Repair in McKinney. From the moment I walked in, I was greeted with a warm welcome. Everyone on the team was friendly, professional, and made me feel like a valued customer. Austin Lathrop took excellent care of me. He was knowledgeable, courteous, and kept his word by updating me exactly when he said he would. My car was repaired perfectly, and the entire experience exceeded my expectations. No one asked me to write this review--I simply wanted to recognize outstanding customer service. Legendary Automotive has earned my business for life, and I highly recommend them. If you're looking for honest, dependable, and professional service, ask for Austin Lathrop. You won't be disappointed!

I just called for a quote, and unfortunately they don't give estimations. But I just got the best…read morecustomer service and personalized care I have ever gotten over the phone than any other auto shop. Shoutout to Austin on the phone. Great guy. His amazing service over the phone alone was so good, you guys have me hooked as a customer already. If I end up needing help, I'm taking it to you guys with no second guessing. Or heck, anything else down the line!

I am always on the lookout for providers that take pride in their work,provide an honest assessment…read moreof the issues and charge a reasonable price. Integrity automotive is that place. My new go to for anything Auto, needing attention. I dropped off one of my favorite pets yesterday ( Red F-150 King Ranch). It's a great truck and I've had a couple of " less than" at a local Ford dealership in recent years I wasn't repeating those expensive mistakes so went on a week's long search,ending up here. I can't say enough good things about Daniel and the others here. My comprehensive list of concerns was addressed the same day. Another minor issue was uncovered and addressed. My experience at other places is you leave you vehicle a day or week,finally getting a call describing a shocking list of needed repairs and national debt price tag. Not here. In and out one day! I suggest you... Go! Thanks Integrity!

Good: Trustworthy Bad: N/A…read moreOverall: My default car repair company My vehicle started making a terrible grinding sound that made me concerned I may do damage if I continued driving it. I called a few places to get an idea of a quote for what I thought was likely the cause. The dealer gave a quote that was significantly higher than Integrity. I expected this but it really was surprising how much more. Another repair shop wouldn't even venture a guess, despite my acknowledgement that without seeing it, any suggestion was based on a lot of assumptions that could be wrong. I had my vehicle towed to the shop right before a snow storm was forecasted. They told me it would likely be looked at after the storm passed, but they were able to look at it the same day. They found that I made a mistake I made that cause a bolt to come loose. This was the cause of the noise. They charged me for a bolt and 30 minutes of work. They could have easily made the repair I expected with a significantly higher cost. They called to explain what they found and tell me it was ready. I cannot speak to cost because my resolution was so easy it didn't require long to fix. However the honesty they displayed impressed me. This shop is now a place I will visit when I need help. The complexity of issues I may face with my vehicle means that I could be fleeced, but they earned my trust.

I recently took my brother's 2009 truck into Fifth Gear Automotive for a pretty major assessment…read morebecause multiple things were going wrong. The truck ended up needing significant work, including a new transmission, front-end suspension issues, a steering column, and a variety of other items. What really impressed me, though, was the integrity and honesty of the team at Fifth Gear. Instead of just pushing me to authorize a huge repair bill, they had a genuine conversation with me about whether it made sense to invest that much into such an old vehicle. Their advice wasn't about making a quick buck--it was about what was genuinely best for me and my brother's truck, which he depends on for his work. That level of transparency and character is something you don't always find, and it's exactly why I'll be recommending Fifth Gear Automotive to anyone who asks. Even though we ultimately decided not to proceed with the repairs, they've earned my trust and future business. Kudos to the team for their professionalism and integrity!

The work and service were both rough:…read more Work - the car was pulled out and ready to hand over to me, even without checking all the lights that were still on (engine, brake, etc). I had to go find them again to scan the system to cancel the lights. And they said the "lights were on when they got the car." I told them that's why I reached out and offered business. Wasn't it their job to wrap it up before saying the car is ready? Service - I chose them because they said they offer the service to send the car back to me without me having to show up there. And it was communicated that they could have the car fixed within the day. It was discounted after they got the car, saying they didn't even have the parts ready by the end of the day and that they had to wait one more day. Plus, they told me they could only Uber me to their plant to pick up the car instead of sending it back to me. They should not OVERPROMISE on such supporting services as the customer chose them for the sake of time. It turned out I had to cancel lots of errands, which would have been totally avoidable if they had been upfront and decent from the beginning and throughout the service. I gave them two stars instead of one only because the manager showed a good attitude and admitted that they should have done a better job. Anyway, the experience was NOT pleasant.

This is my opinion, your mileage may vary. Frankly, I'm bummed. This place was great and I always…read moretrusted their advice. They've been gracious about fixing a problem on the bottom of my car for free, it's a quick fix but they created the problem when they did an oil change a few years ago. The problem now, is they upsell like crazy. I took my car in for an oil change and inspection. Naturally they called my attention to the dirty air filters. Cool, they needed replacement. Then they pointed to the splice on the serpentine belt and said it needed to be replaced because it was showing "bare metal." Looked like the normal splice to me. They wanted to replace it for well over $300--far more than the typical range, nationally. I called another trusted shop that I use and asked if they could take a look. A few minutes later I'm meeting with them and they tell me there was absolutely nothing wrong with the belt. They said if I had needed it, it would have been more like $150. Be careful with these folks, they've apparently gotten desperate and need to gouge their customers for additional services that are not needed. I should have been suspicious when I saw their entire staff sitting around in the bays with nothing to do when I pulled up. They might not be doing very much business. Hope they come back to where they were, they used to be excellent.

I took my truck to get inspected here and there was no wait on a Wednesday at noon. I was able to…read morewait in the air-conditioned waiting room while they ran the state mandated checklist. Inside there's a TV with cold drinks and coffee for your enjoyment. Extremely professional service at this location and Ethan was the tech that did the emissions inspection for me. Overall solid location and easy to get to. I was out in 45 minutes start to finish so this place comes highly recommended. Be sure to check their website to get a coupon off your services.

I had an amazing experience with Provision Automotive (Melissa) this week. My car had to be towed…read morein on Monday, and they were kind, patient, and helpful every single step of the way. Their customer service is truly top‑tier -- they kept me informed, explained everything clearly, and made a stressful situation feel so much easier. Everyone I interacted with was professional and genuinely caring. You can tell they take pride in their work and in treating people right. I'm so grateful for how they handled my car and how they treated me throughout the process. Highly recommend Provision Auto if you want honest service, great communication, and a team that actually cares about their customers.

Provision Automotive is the only place you need to go for car repair but most importantly for…read moreprayer. Gordy & Ronda are the best. They will not only repair your car but they will also pray with you for any prayer needs you have. With having them for prayer partners for the last 22 years I can contest prayer does work. I've always said you need two things in life One a good mechanic and Two a good dentist and praise God I have found both. Trevor blessings to you and to your whole crew, they are the best

I've been using this location a long time. Last year I took a car in and they came back with a lot…read moreof repairs needed. It didn't sound right so I got a second opinion. The estimate was over $5000. The second opinion was you don't need any of that but you do need about $100 worth of work. I called corporate and talked to the area manager who said he would look into it and they don't do business that way. Please give us another chance. I took another car in for an oil change. They said I needed necessary maintenance because it was do. I looked in the manual and the car wasn't old enough and had half the mileage listed before manufacture recommended maintenance. I took the car back to the dealer and nope. Not time for that. I took another car in due for oil and inspection. And again a list of necessary things. Again not due. I don't know what happened because it's never been like this before.

We have used Driver's Edge for a few years for our older model vehicles. Why? They are fast, they…read moreare responsive, they are so very kind. When everyone else is sacrificing customer attentiveness right now, these friends are so courteous. While we do admit the repair prices are higher, if you have a vehicle emergency and do not have the liberty to shop around, but you need help- they drop everything to help you. I have taught my teenage drivers how to get service also, by coming here. Just a great place.

Everyone here is super friendly with quick and attentive service. The value is great. I drive an…read moreextra ten minutes to come here as opposed to the other local spots available. Highly recommend

Emissions testing: came in mid-morning and they got me in right away, no waiting. Took about 15…read moreminutes and I was on my way. Highly recommend.

I've been taking my Jeep here for a couple of years now for oil changes and inspections and have…read morehad great service from the team. I recently brought the Jeep in for a diagnostic inspection from a "check engine" light and found them to be extremely helpful, very communicative every step along the way regarding what they found and what it would cost to fix it , and were reasonably priced. I highly recommend these guys!

Worst tire shop in Texas. I bought a used tire from them last year, and when I had a flat on a…read moredifferent tire yesterday, I found my little donut spare to have about 6 inches of rubber missing, 6 inches of steel belt exposed, and almost zero air. They had just thrown it back in my trunk and covered it back up. ZERO mention of that to me. When I called to complain yesterday, they basically told me that was not their problem. It was not their responsibility to show or tell me that I now had no spare. Apparently, their only responsibility is to take your money, get you back out of their shop, and wave goodbye. Trust me, it's not a full-hand wave.