I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.

My battery died and Triple A came to fix it, but the starter kept having a hard time turning over…read more So we took my car here to get it looked at around 9:30 am. The owner made a list of our concerns and said he'd get back to us in the afternoon. They called back an hour or so and gave us a reasonable quote and we okayed him to work on it. I was expecting them to wait a day or two to get back and we were pleasantly surprised my car was ready for pick up early afternoon! He let me turn on the ignition and it was all better! We would come back here again for future as they have excellent service!

Great service! Very honest, referred me to the dealer as they didn't have the diagnostics to fix itread more

My $11,000 car I paid cash for only lasted 4 weeks before breaking down. Blown up motor and they…read moresaid it wasn't their responsibility. They were very rude about it. Don't waste your hard earned money buying a car at VS Express Auto in Sachse Texas. They are very dishonest people. Only putting a star because you have to put something.

Let me start by saying that I have never bought my own car before, so I knew nothing about how it…read moreall worked and Cecelia was extremely knowledgeable and helpful with getting everything finished last minute on a Saturday. I walked in, saw the most beautiful (and well-maintained) car of my dreams and left with it in my name in less than 3 hours. As a recent college graduate, I don't have the best credit score but they were more than willing to work with me to get the absolute best price possible. They were true professionals all around and kind to boot. Give them your money!!!

Got the best price and quick service on replacing my right side outside mirror. They got me the…read morecorrect parts and were 300% cheaper than Subaru

Super friendly and helpful mechanics. Just moved to Texas and needed to get an inspection on my car…read moreso I can get it registered. Stopped by and they immediately got to work and got me in and out in under 15 minutes. They even helped answer questions I had about where to get the registrations done. I asked for a quote on my breaks and was immediately given an upfront estimate. Definitely will be coming back to do all my maintenance. If you're in the Royse City area, do yourself a favor a come here.

Wonderful people that make everything easy and smooth. Come see Matt he will help you get into your…read moredream car like he did with me

Great service! Salesmen were very knowledgeable and made the whole experience very enjoyable and…read moreeasy. Definitely recommend and will be back for our next car.

I purchased a used truck that had lots of minor issues. This morning the truck completely crapped…read moreout and I had it towed to the Southwest Car Care since it's pretty close to the house and open on Saturday. After doing some basic troubleshooting we thought this was going to be a big job, probably a fuel pump and various electrical issues. 30 minutes after the truck was dropped off I was called by the shop and they walked me through everything. Turns out it was an electrical issue from the previous owner that made it look like a fuel/air issue with the truck. Southwest could have easily gouged me and told me it was any number of other items. I went to the shop and they walked me through various items on my truck, letting me know what was in good shape and what could use further review or maintenance. They showed me any items that they thought were safety concerns and then detailed how they can be fixed. I went into this expecting a huge repair bill and days without my truck. I left Southwest Car Care the same day with a lot of knowledge and a trusted mechanic for any of my future car issues. Oh yeah, and a perfectly working truck.

They replaced my son in laws engine and I noticed it started leaking coolant after 400 miles. I…read moretold him to bring it back and they said the hoses were leaking so they replaced them and charged over $400 for an upper & lower radiator hose! Drove it home, still leaking, went back and they said it was now the water pump, which is under warranty from the engine replacement. They obviously misdiagnosed the coolant leak and would not refund the hoses. I said I would be happy to pay for the hoses but refund the labor since you misdiagnosed it. Nope, but they replaced the water pump because it was under warranty. Technician misdiagnosed the truck and charged us. Beware!