I worked with Paige and she provided me wonderful customer service and was patient and answered all the questions that I had about products. I would definitely recommend this red star location. read more

Zach is always incredibly helpful and knowledgeable. Every time I visit Red Star , I receive excellent service, and he goes above and beyond to make sure I find exactly what I need. Consistently a great experience! read more

Very polite crew and extremely knowledgeable in hardware, juice, and disposables. Affordable value and a wide variety of different brands as well as flavors. Thank you for sharing your knowledge and being hospitable. read more

1 Star. It could have easily been 5. On Feburary 20th, I visited the store to purchase a replacement SMOK Novo 5 kit to replace my other Novo 5 that I misplaced. I was greeted and welcomed by Ty, who was working at the time. The store was immaculately organized and clean, which made my OCD very happy. Ty also mentioned that they also had a Novo Master and I was curious to learn about it because I love the SMOK Novo line and have been using Novo's ever since the first generation. Ty knew everything about the device! He was super knowledgeable and got me super excited to buy it. Great customer service and great salesmanship. What I didn't realize and I'm not sure if Ty was aware of my needs, but I wanted a vape with a screen so that I could keep track of the battery life because the Novo Master only has an LED indicator. On my way out, Ty asked me to leave a review if I had the time since I was so adamant that I enjoyed my experience. I was waiting to see how my second visit went before I took a half hour out of my busy day to help bump up their reviews! I'm taking the time to write a very detailed review.. that is the type of person that I am.. I can look at numbers, but I can also see the bigger picture. I wanted a screen with details. The Novo Master just wasn't for me and I didn't realize this until I was miles away, having left my other vape at home, I opened the package because I was really needing some nicotine! I went back to the store as soon as I had the time on February 24th to see if they would be able to just exchange the device and I would pay the difference. They were very nice about it and Zackary called someone on the phone who had the authority to make such decisions. It was relayed that there was no "buyers remorse" BUT they did offer me a 15% discount on the Novo 5. I purchased the Novo 5 and left Zackary a 15% tip because I felt obligated to do so as their POS promoted me for the option leading me to believe that they are paid on a tip system. Now that I think of this... I'm not sure that its the case. I don't know for sure, but I would think a clerk at a vape shop would earn an hourly wage that would meet for exceed the requirements of Arizona labor laws. Unless they earn their wages on a tip system just like bartenders and servers, where I see the need to leave a 20-25% tip on the order to cover the labor. So long story short, I walked out of the vape shop feeling like I really didn't get much of a discount or that they cared to make things right for an upset customer. The retail cost of the Novo 5 was $33.99. The price of the SMOK Novo Master kit was $28.99. Was this one star review worth a Novo Master kit retailed for $28.99? Like I said before... I'm a numbers guy, but I can also see the bigger picture and it was a loss for Redstar Vapor today. read more

Favorite vape shop to go to. Kobie is one of my favorite people who works here it's always a good time when we go in and it's like catching up with an old friend. read more

Jaimee is the best! She is so kind and helpful. She knows a lot and always has so many suggestions for me.

Good selection, Jaimee was very helpful in finding the items I wanted. Similar price to other stores I go to frequently, but nothing crazy.

Went in with a ton of questions. They were super helpful and answered every single question with a smile. Would totally recommend this shop to everyone. read more

These weird Boy Scout boys Refused my ID, within my apple wallet. Been in here multiple times and act like they've never seen you before. Prices are high! That to follow expired juice sold here, I go down the street for juice. A get my pods here, though within this weird shit, I'll be ending my business. read more

They refused to take my AZ virtual ID through Apple Wallet when I forgot my real wallet, even though I come here often. Huge inconvenience, will be taking my buisness elsewhere read more

Red star used to be cool, now they're one of the worst. $33 for an elf bar i can get at another vape shop for $20. Seriously guys wtf. I will not be returning and will warn others not to waste their money on greedy red star. What a trap! read more

Picked up some peppermint CBD oil to try for anxiety. Excellent customer service. They seem to know their customers by name. Very helpful and did not try to upsell me. Very knowledgeable. read more

Every single device is overpriced, don't waste your time here and go a mile down the street and I promise you they are half the price. Flums website sells one for 14$ yet there selling one for 33$?! And there buying whole sale so getting them for even cheaper. There ripping you off. All I'm saying. read more

Red Star always impresses me with there customer service. These guys went above and beyond with juice recommendations and truly did not mind us being in the shop asking a bunch of questions. 10 out of 10 will always shop here. read more

Ever since this location opened I have never gone to another Vape Store. I love the DIY kits and the staff makes a point to keep my flavors in stock. They are extremely knowledgable. I just show them my MOD and they know what ratios are best for particular MOD and they are always willing to help with any questions. As long as they are there, that's where I'll be. read more

Poor Customer service, Bait and switch pricing. Tried to buy CBD and the price in the display was $24.99. When he rang the price up it was more expensive and they refused to give me the advertised price. Well you just lost a customer and $1000's of dollars I would have spent here on CBD. Good luck staying in business with that kind of service read more

Red Star is my go to vape shop for all of my hardware, vape juice and CBD needs. They have an excellent selection, affordable prices and amazing customer service. Try them out, you won't be disappointed! read more

Great customer service, good selection of mods and atomizers! very friendly staff that knows what they're doing!

My favorite vape shop and I've been to many, the employees are super helpful and knowledgeable deff great prices, you will be pleased with a visit!! read more

This is the best shop you can go to. Great juices (house and premium) great mod selection and awesome and reliable people. I'm here pretty much everyday and I enjoy the people that work here. If you are trying to get a juice or a mod for cheap i highly recommend red star. You wont regret coming here read more

Hailey did an amazing job with helping me find what I needed! Amazing service as always and the quality of the products are amazing. These guys always go out of there way to to help out. Definitely trumps any other cap shop around! read more

My go-to vape shop. Great customer service and they always have what I need! Tons of flavor options too.