So really being in need of good quality and very comfortable work foot wear this is the place to go. Excellent variety good quality service high detailed and knowledgeable faculty. Pricing is great. Redwing has a really serious name when it comes to quality and that's what I want and I'm in good hands with his team Mark,Monika, and the rest of them that work here are excellent and I truly feel the service I receive as well as satisfaction of boots that I bought anyone deserves, and this is the place I recommend always. read more

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I am a customer at that location since 2015. The staff is great but Monica is extremely knowledgeable, professional and has the skill to communicate with you with such ease able to answer all your questions and solve your issues effortlessly. I do not remember any other merchandising consultant in all my experience to have all that bundle with skills she can run any business successfully. I highly recommend the brand and the location. Highly recommend all heritage line as long as you are able to get your right size you are set for many years with such quality and this is why the consultants are so important to help you out with the sizing because it might be tricky if you just start wearing the brand. read more

Been wearing the Redwing Boot for 23 years, but I purchased a new American made style a while back and was very disappointed. Expensive and didn't hold up. My go to boot is the king toe and loved them, but the last pair didn't hold up too good and the other fit tight for some reason. When I went to try a new pair the sales lady on queens Blvd wasn't rude but talked to me like I didn't know what I was doing. I'm a union worker and always stood behind redwing. Thanks to the sales lady, I will probably be trying another brand. Sorry to have to leave this review, but i work hard and dangerous and don't need to be treated like that when I spend my hard earned Union dollar in your store. read more

Terrible. I was sooooo impressed with there service The boutique is great. The shoes. Boots etc looks and feels real great. I wanted a pair. I've been here several times. Buying winter socks. Trying on hiking boots. I decided for a pair of what looked like real comfortable every day warm for cold weather walkers. My size ( I need extra wide) was not in stock. The great service offered to order me my extra wide size. I was in heaven. Great. I picked up my new walkers one week later. But ...... Well look st the pictures. Just after less than one year and not waring the shoes every day. This is what happened. The soles are falling apart. What can I say. Cheep import junk. Sorry My hiking boots will not be a ReadWing. Hugs. read more

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The best in the business! I just came from the location on Queens Blvd in Sunnyside got taken care of by Yvette (hope I'm spelling that right) she's the best took real good care of me and knew everything there was to know about these boots. If I ever go back there an Yvette isn't there I'm turning back! With free main tenet on your boots every month you can't go wrong! read more

The best Red Wing shoe store I've been to yet. They have an amazing selection of heritage boots that you can't even find online! The staff are such an awesome group and are so helpful and kind. Monica and Ana are always helping me with anything I need and are so patient with me in the process. Couldn't recommend this place enough. read more

I was fitted and bought a pair of work boots in 30 minutes from this location. The shoes arrived at my door via drop shipping within a week. Awesome customer service ! read more

Came home with the wrong pair of boots that I had purchased for my husband. Didn't think I had to open the box thinking the employees would check that the correct style and # were inside the box. Disappointed. read more

Nice store with nice boots and socks ,mostly boots, the staff at the register was very helpful, the Prices is above average but they do have discounts. The Quality of the material looks very good, I haven't got any boots, I was looking at the work boots just to try out and see how they survived in my work environment, but because of the price Mmmmm I rather wait until a good sale pops up, check it out you might like what you see. read more

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This store is top tier for both item selection and customer service. Sales Rep by name of Chris gave great friendly, knowledgeable and professional service. He should be running his own business. Great store! read more

Just had the worst experience ever. Just wanted to shout out JOSE- the rudest retail worker I've ever had to deal with. Pulled several boots to try on. When I asked for a less bulky style because it was uncomfortable, he proceeded to mansplain me *with my PhD and my OSHA supervisor qualification* that these shoes aren't meant for modeling and are meant for construction. If I could give zero stars, I would. read more

Great shoes and great people! The quality of Red Wing footwear speak for themselves. But what is most impressive is their return policy - bring the shoes back with original receipt within 30 days and get a full refund, no questions asked! They respect the fact that it may take a while to actually wear shoes outside the store to figure whether the shoes are for you or not. Such a confident and generous policy only further speaks to the quality of Red Wing shoes. My salesperson was knowledgable and courteous. When I returned my shoes (they were just a little too small) Eugene was just as courteous and understanding, fully refunding my purchase. I didn't feel pressured to buy the shoes in the first place nor did I feel foolish returning them. This is a great store staffed by great people. read more

I've been here on 2 separate occasions, Chris helped me both times and his service and attitude were outstanding. Extremely kind and helpful. As far as my work boots, I use them 5-6 days a week and I had to have them resoled in less than a year (under warranty) it's nice to get free laces whenever I come back! read more

I've been back a number of times since my first. I'm still really impressed by how well they know what they are doing. I wear down the heels of my shoes really quickly and salesperson knew exactly what was causing it and how to remedy it, helping me not only relieve my foot pain but how to take the pressure off the heels so they'd last longer. I don't often go out of my way to vouch for a brand or anything, but I will for RW. read more

Great customer service. Store was neat and organized and both saleswomen were very friendly and accommodating to customers.

The store is absolutely amazing they have everything in stock different sizes and Clean store and seem to follow the guidelines of Covid which is great manager named Monica is absolutely very knowledgeable patient and has great customer service!!! read more

This place is great. Great Location, right by the train (7 to 46st) and near to Starbucks (easy to find). They have a lot of boots and even accessories (pads for shoes, socks, laces) and the staff are friendly and helpful. read more

I have a pair of red wing classic moc boots that I use regularly for work. Unexpectedly, the sole of my right boot tore from the base. I was pretty upset about the situation since the boots were less than 2 years old. I went to the nearest store (this one) and showed the salesperson the issue and explained how it happened. The salesman and the manager took the time to listen to me express my disappointment and took care of my situation. I was so impressed with how it was handled that I picked out a pair of chukka boots to get when my repaired boots come in for pickup. Great service, great company who stand behind their product. You now have a loyal customer! read more

Just came back from Sunnyside Redwing. The least expensive shoe was 104.00. Not a shoe that I would want. I'm aghast at the prices. I can't believe the economy caused the prices for work shoes to sore to such a high price!!! Any suggestions as to where I might find Redwing or a decent work shoe for a fair price? read more

the greatest construction boot of all time. I've warn these my entire electrical career and never once had a problem with comfort. they also have never gotten my feet wet even in the hardest of downpours. all red wings used to be made in the states, but of course due to the assholes in this world everybody must outsource some of their labor to small children and less fortunate people around the globe. so when you walk in the store make sure you choose an American made design. isn't funny that they cost the same as the shoes that are made in north china by a 14 year old. makes you think. keep jobs here and wake up America!!!! read more

Absolutely love the boots that I got. The person helping me was kind enough to order the normal and wide sizes for 2 different sizes for me to try on. Once the boots came in, they gave me a call and I came into the store to buy the pair of Irish Setter hunting boots (Havoc 840). It was the best pair of boots for my uses, hiking and being in extreme cold weather (eg Iceland and Canada). I could even wear it to the dog park. It has 800g of insulation. I could easily just stand at the dog park in the snow and my feet would be warm for at least 2 hrs. The boots are also high enough so that I could hike through mud, streams, and some rivers without getting my feet wet. Great for photography when I want to setup a tripod in the middle of the stream. I also bought from this company because the "tune up". I've used their services twice now and on my second time, they gave me a new pair of laces. Also, for some reason, the 2nd time around, whoever did it, did a much better job. I could tell that the boots were cleaned and "tuned" up. Only downside to the company is the cost. The boots were quite expensive and the biggest discount I've seen so far was 20% off during Black Friday. I would highly recommend their boots and the store. Excellent customer service and the staff try their absolute best to answer your questions and help you find the pair of boots just for you. PROS: - flexible sole - water proof - insulation - comfortable - can handle extreme cold weather (eg Iceland and Canada) CONS: - cost - not as "fashionable" read more

i must say, i did not believe the hype of RW boots. I work for a utility company and like myself most people wear timberland boots and thought that is as good as it gets. Well, after speaking to some old timers I found out i was totally wrong! The support that these boots offer is unbelievable. I have a pair of boots that i have not had serviced or oiled. And still work with them after 2 years of ownership! And still feel great! Timberland is a waste when it comes to a work boot. The hype of RW boots is real! And the sales people are great. Very helpful and knowledgeable. read more

This store is wonderful. The people working there really know the Redwing product and are extremely helpful... They expertly fitted me for the shoes I was looking for, made suggestions about how best to care for the boots, and in general made shopping a pleasure. For all of the places in New York City that you might visit when shopping for Redwings... this is by far and away the best one, and really worth the trip out to Sunnyside. read more

Who ever thought boot shopping would be so great lol Had to get safety toed shoes after someone realized the specs called for it and the owner got wind of the situation. Probably the quickest and best service I've ever gotten. Saw the composite toes and steel toes, got some tips from a girl working there who promptly brought both out for me to try and BAM I was in and out of there without them shoving other things in my face that I should get or whatever. Yes Red Wings are a bit pricier than other construction boots but so worth it. And I'll definitely be back here for any future needs. read more

What can I say? The people who work here were really nice, and I bought boots from them last October (2012). When I came back in December to have them re-oiled, they gladly obliged. Nothing to complain about, and it's really easy to get to off the subway station. It is also conveniently located to a nice Starbucks, although I'm not sure how that's relevant. read more

My wife and I love this store - aesthetically beautiful, and very conveniently placed by foot, bike, car, train or bus. The staff are all knowledgeable, friendly and professional. I must say, you can poke around online and get Red Wings a bit cheaper sometimes, but if you can get in to the RW store, it is worth the time and paying the retail price - you will get fitted properly, have the chance to see the boots in person and try on various sizes. You can also stock up on supplies like laces and the proper creams and conditioners to care for your investment. I bought some Beckmans there last year, and with the crazy winter we just had in NYC (which destroyed my US Army boots!) I just picked up some 875s. When my boots need resoling, I will drop them off at the store. Two thumbs up. read more

I'm usually pretty cheap when it comes to shoes and just pick up what's on sale from Kohl's or an outlet store. Came to Red Wings on a recommendation from my construction engineer friend who swears by them for some safety shoes I need for work. I've had safety shoes before and they were pretty clunky and uncomfortable after a couple hours. Came here and found a great composite toe shoe that fit my foot perfectly and was even made in the USA. Wearing this shoe in the field feels great and never gave me any of the issues that made my last pair of steel toes nearly unbearable. On top of that, the sales guy didn't try to upsell me on anything, even when I asked about insoles. He just told me to try it out with the stock insole and see how I feel instead of spending $40 on a new set. Sure Red Wings are pricey but for the quality, service, and warranty, it's worth the price. read more

Very nice boots. My friend who worked construction recommended these boots for just about anything. I just bought them so the winter and motorcycle riding will be the test for these boots. I thought the service in the store was great. The women that work there really know their stuff about boots, well Red Wing boots anyway. The boots were the most comfortable thing I have put on in a long time, and I cant imagine how good they will feel after breaking them in properly. read more

Bizarre. Went in to try on a pair of boots. The salesperson told me I needed socks to try them on. I was not wearing any so asked if they had a pair I could use to try on. He said no, but they could sell me some. Huh? So in order to try on boots, I need to either know in advance to bring my own socks or buy them there? That's just nuts. Every shoe store I have ever been to -- from the most expensive (Bergdorfs) to the cheapos (Target) provide something. Pity because I actually wanted to buy a pair. read more

Excellent place to go to buy your work boots!! I was super impressed with the knowledge of my sales associate. :)

I was in need for some new Red Wings and wanted to go to an official dealer. With the Sunnyside store the only branch in NYC, I took the ride over and was thoroughly impressed. The salesman was very friendly and extremely knowledgeable about RW boots. The boot I wanted didnt fit my foot properly and he wasn't overly pushy. It was worth the trip and when there new line comes out, I'll make the trip since the store is convieniently located right off the 7 train. read more

My boots are great, but the customer service, particularly from the manager is horrible. They shipped my boots to the wrong address, and my receipt had my correct address. The mistake was clearly on the store's end. The manager absolutely refused to work with me to get me my boots, which are both expensive and needed for work. He informed me that he had to wait for UPS to finish their investigation before I could be issued a refund or get a new pair of boots. Even though the store was at fault for shipping to the wrong address, they expected me to wait possibly weeks to resolve the issue. Meanwhile, I still was without boots for work and out $200. The manager should have replaced my boots immediately and resolved the shipping issue with ups on their own time. Horrible customer service and I will never by my boots from this store again. My advice - get your Redwings someplace else. read more

Good boots and good customer service, I will not wear any other work boot any more,red wings are the best boot out there,

A small shoe store sold me a pair or Iron Rangers that ended up being too large. The Red Wing store swapped it out at no charge and properly sized me and gave advice for break-in and maintenance. Excellent service, zero hassles, and I will be a Red Wing customer for life! read more

Very happy with the help. Customer service was great. What shop there for every need I have. Take the whole family there to buy shoes

First time at this store and Jose was so helpful and patient. He explained the style and the different types of boots they had for work. So happy with his professionalism and got a pair. Thank you for your outstanding customer service, Jose!!! read more

Waste of time. Imbeciles for sales staff. Wanted to purchase leather workbooks with metatarsal protection. 1) Redwing does not sell the shoes online So I was forced to go to a store 2) went to store on Saturday and was told my shoe size conveniently matched the sizes they had in stock. Said I was a 10 but the ten was, as expected, too large because I wear a 9 3) was told the shoe I wanted had to be obtained from another store and it would be available by Wednesday (Daft sales person could not spell the name Dwight correctly as it is obviously far too exotic. wrote Dewright in their order book even though I spelled it for her) 4) Called on Tuesday and was told my request was cancelled and I was asked if I cancelled the order and if I was still interested in the shoe. (as if my calling to ask if the shoes were arriving was not indicative of my interest) told to call back wednesday 5) Called Wednesday and was told they need to check and they would call me back 6) Called Thursday because they did not call me back and they said they would call me next week. 7) Called Redwing corporate office on Friday. 8) the shoes are out of stock and won't be available for at least 2 to 3 weeks 9) asked about the $350 made in USA version. Was told it is a custom order and will take 4 to 6 weeks. 10) went to amazon.com and bought a competing brand that will arrive in 3 business days. 11) Why couldn't the salesperson just say they didn't have what I wanted? read more

The sales team knows everything about every shoe in the store, I couldn't help myself and asked about at least half.

Even though they are a bit pricier than other boots, they are completely worth it. The sales guy did not try to upsell the composite toe which was a bit more than the steel toe, and really helped me out with the best fit. It is a bit harder for women to find a steel toe work boot, and this is definitely the place to go. The boot I ended up getting wasn't too wide for me foot, which often happens, and the warranty cannot be beat. I definitely recommend these to anyone in need of a good work or construction boot. read more

My husbands is a big fan of this store, their employees are so helpful and nice. I giving my review to help them out, these guys are very passionate about their jobs. quality of course is really good. read more