Food is pretty good. People are solid. Better burgers are at Casper's, Anton's or even S&S. But the ambience rocks. Hence the four stars. Great aesthetic! read more

The perfect place to grab a bit to eat while in Springfield. I really enjoyed the history of the restaurant and my burger! I recommend their Root Beer and Onion Rings too! read more

See all

When they first opened the burger was good, better than 5 guys. Now the meat on the burger is thinner than the lettuce. Fries are still yummy. read more

I had my doubts about this place but had a very pleasant visit. Drive thru staff was very kind and patient. I had taken a sip of my sprite while we waited for our food and the syrup had gone out. They replaced it and gave me a brand new one. Everything was absolutely delicious. Fries, onion rings and jumbo burger is BIG! Will definitely come back for more. read more

My family and I've gone here once the kids weren't impressed my wife and I weren't impressed it's a little much cost for what you're paying for we haven't gone back and nobody's wanted to read more

Food quality is good but I've never waited less than 30 minutes to get a meal. Just know that is what you are getting when you hit the drive thru. read more

This is an amazing little burger shop throw back to a simpler time! Everything is simple and delishes so happy to have found this place!

Reds was wonderful when it first opened now not so much.I. I went last night and the food has went down hill. The hamburger buns were either old or left out. The onion.rings use to be hard breaded now they are not. Waited 20 minutes for subpar food. read more

So many awesome classic American food options. Recommend the chicken sandwich and cherry ice cream! Like being transported to the 1950s :)

I ordered a burger and fries. The fries were barely warm and soggy. The burger was ok but not great. It did remind me of a burger prepared at home. read more

I wish I could say I actually got to eat here, but after placing my drive-thru order and sitting more than twenty minutes without the three cars in front of me being served I left. Take a lesson from Chick fila, they cook everything fresh to order and you're out of there five minutes after ordering. Next time I want a burger I'll be going to Freddy's where I know I will get it in five minutes. read more

Horrible experience. Their giant hamburger is about the size of the McDonald small hamburger. All the napkin holders were empty. Asked the lady for napkins and would she bring me some when she filled up one of the 4 or 5 empty napkin holders. She never brought me any napkins. Had to get up and locate the one holder she partially filled up and take the top off to get one napkin out. The fries were burnt, a black color. The milkshake was not completely mixed together. Unfortunately the place is run by the new generation of people who do not have a clue about life or just don't care. I think the original owner would be totally disgusted about how his business is being run down the toilet by people who just don't care about their job or their customers. Really, really sad, but a true commentary on today's world. read more

Honestly, I was less than impressed. The majority of the tables were dirty, as was the condiment/drink/untensil area. Once we got past that, we waited about 4-5 minutes at the counter/register, where you're supposed to place your order, while nobody acknowledged us at all. Not even so much as a glance, or a hello be with you in a minute. NOTHING. When somebody finally made their way to the counter, she did not look up, did not say hello... just, "who was here first" (because there was now a line of about 4 other couples/families behind us). On to the ordering, they got my son's order wrong... cheeseburger... plain.. only cheese. Even though she repeated it twice, as did we, no cheese lol. The fried chicken sandwich had good flavor but was just 2 chicken tenders stuffed in a bun, rather than a whole breast or thigh, which just made it incredibly difficult to eat. The fries were ok, the burgers weren't much to speak of either. We won't be returning... definitely not worth $30. Stick with Steak-N-Shake. read more

This place is really, really awful. Gross owner who make gross food that you wait a long, long time to get. And if you happen to share on Yelp the tendency of that gross owner to posts really irresponsible social media posts, Yelp (or the owner??) sees to it that your review of the gross food is removed. Hmmm. read more

I wanted to love Red's, but ended up only liking it. It's an alternative to other 50's style diners, however the bread was dry and crumbly and the food lacked salt (easy problem to fix!) Also, my clothes smell like cooking oil after spending half-an-hour in the restaurant. It wasn't a bad experience, but it didn't live up to my expectations. read more

I have been to the new Red's three times now, and have yet to be disappointed. The food tasted good, and it was cheaper than getting a burger combo at most of the national chains. And the service was good and reasonably fast. I'll admit that on one occasion, they got part of the order wrong when we went to the counter to pick up the food. But that was corrected in about two minutes, with an apology being made, so I'll still give five stars. read more

Everything was mediocre, this includes the service and food. I wouldn't say to not go here but I would say don't go out of your way. Maybe I would give it another shot but I will wait some time to allow them to really get things down. read more

If you like tasteless greasy burgers. You found your favorite restaurant! The place looks nice.

Freddy's beats this place by MILES on every front; food quality, service quality, cleanliness. Our first trip to Red's was meh - the "giant" burgers are anything but, the buns are cheap and fall apart easily, the fries were soggy, the tables were greasy. My son ordered a strawberry shake and the guy that only half listened to the order made a chocolate shake and when we tried to get them to correct it, there were no less than 4 people standing around looking at each other like, "uh whadoo we do?" We just took the shake they obviously wanted us to have because they know better...? Hey Red's Management here's tip if you want to stick around: Send your crew to go eat at Freddy's and tell them "that's how you do customer service". The only redeeming thing about our first visit is that it didn't cost us much money. read more

I was hoping for something better especially from the line we had to wait in for the food. The hamburger itself was bland and was in between a smash burger and hand pattied burger in terms of size, it had crispy parts that were so crispy that I had to pick off because it was not edible. We ordered the single patty combo and I ordered cheese fries which they charged 2 dollars more for which is how much another side costs. The cheese fries were so disappointing that I almost wanted to ask for maybe a side of chili but didn't want to wait in line again. All it was was finely shredded cheddar cheese sprinkled on top. I was expecting a cheese style sauce or at least for the cheese to be melted but it was just cold shredded cheese which just fell off the fries. The French fries themselves were ok except for the massive clumps of fries that must have stuck together in the fryer. The nostalgia and the history of knowing that the original place created the concept of a drive thru is really interesting but other than that I will not be returning. Freddy's and Steak and Shake offers a far more superior burger. read more

The line to order was about 20 minutes. Then we waited 55 minutes for our food. The food was cold and bland. Not a good atmosphere, not good service, and not good food- especially for the hefty price you pay for it. Will NOT go back. read more

I am writing this simply due to the time spent waiting in the Drive Thru today. I thought I would try Reds for the first time, but don't think I will ever go back after the experience. We were in the drive thru for about 45 minutes with only two cars in front of us that also had to wait that long. There was no "sorry for the wait" or an acknowledgement on the wait time. Food was decent but definitely not worth it. read more

We gave Red's a try last night and I'll never be back. The wait I can let go, since they're new enough to not have their routine down yet, but we went in at 9:30 and it was nearly 10 before we got our food. There was only one party ahead of us at the counter. The real problem was the food. The burger was pretty good, but it was greasy enough to bleed through the sack. The fries were...horrible. Greasy, greasy, and still more grease. Soggy with grease and a lot of them were overcooked. My better half ordered a veggie burger. She's had a lot of veggie burgers over the years and this was at the bottom of the heap. Very poor quality. And the bun was so dried out it cracked and crumbled. It just about made her sick. Oh yeah, then there's the fact they got the order wrong. I asked for everything and named all of the special extras, including caramelized onions on both. We got only chopped onions, no caramelized ones, no pickles, no mustard. There are too many other options in town, many at a lower price. We'd have been much better off even with McDonalds. It's a shame, they're close to home and we were really looking forward to eating there. Lesson learned. read more

I thought it was good and went there right before they closed so it wasn't busy about 10 o'clock was good don't have any problem with them. I hope to go back again and after all the bad reviews I read about. We had three people eating and we all liked the burgers so I think they just had some problem and they first opened up, like any new business getting the problems worked out. Good service good food and very friendly. Got everything rite on the special order burgers too! read more

It's usually a great place to eat however yesterday it wasn't very good. I ordered a burger with onion rings. The burger was lukewarm and the onion rings were over cooked (almost burnt). Most of the tables were dirty and there wasn't any reds sauce on the condiments counter. It was extremely loud because of a group of people trying to talk over the loud music playing. All in all it was a so-so visit. read more

Best burgers, great tenderloins, service is spot on, clean... If you haven't been here yet, go!

I have only been to Reds once, but I plan to return soon, I was pleased with the food, price, and the service. I ate lunch many times at the old location back in the 60's read more

Good burger on a toasted bun, added caramelized onions to mine Chill was hot and spicy. Coney dog also had fair amount of chili too. Screens playing 50's and 60's musical groups. Nice service and friendly staff. Worth the trip! read more

One of my favorite burger places in Missouri. Great service and atmosphere, food isn't overblown it's just good food done right and your not going to find better prices for this quality of food. This is a staple for when we come to Springfield and take our kids out for a quick meal. read more

Such a perfect ambience for a 50's style soda shop!! Absolutely loved it! Try a milkshake, it won't disappoint. My 12 yo son had a Root Beer Float, and yes it was on tap! read more

Place was great. Best FF fries. Great Burger. Great Milkshake. Service was friendly and punctual. Atmosphere and ambiance were one of a kind. If it was on the east side of town it would be my new Hamburg(er) joint. Will make the journey often tho. Shout out for the free chili, due to arctic temps. Thx Red and Staff read more

What an awesome place to go, the ambience is delightful. They have very quick service! 50s style.the food is scrumptious!

Love the atmosphere here! Super nice people work here and orders get out fast. I really live their tenderloin sandwich. My only gripe is I prefer a round inion on my sandwich instead of diced. The diced makes a mess. Fries are really really good too! Definitely hit this place up! You won't regret it. read more

Reasonably priced, cool 50s vibe and theme, delicious root beer, decent fries, and good burgers.

Person taking our order was not very personable. My single patty was cold & had ketchup, which I did not order. Patty was about 2 oz. Didn't want to take it back, due to time constraints. The fries were good. But don't see us going back. read more

Went through the drive-through today was In the lane for 30 minutes my ice tea had no ice in it no food was cold

The food is amazing and worth the wait but they should've made it bigger it was very busy. Great food and amazing design

Met up with friends after Red's opened up. NIce, clean and staff pleasant. The food was good but nothing that would send me back because 'I had to go there'. I hope it gets better and better with time. read more

Absolutely amazing! We checked it out, and WOW! We were extremely pleased! And we have gone back several times since. My Sister came to visit from Colorado, but we grew up here, and remember Reds! So, first night here, we took her to Reds, and we were so into our food, we hardly spoke until mid meal! Give it a try, it's reasonably priced, and those fries!!! And the tables are so much fun!!! read more

I was in Springfield today and decided to try Red's. I had never been there before and had heard good things. I went through the drive thru and ordered and Senior combo minus Ketchup and Pickles add lettuce, tomato, and onion. I waited in the drive thru for about 10 minutes to get my food, but thought if they are making it fresh its worth the wait. I was wrong, the burgers were over cooked on one side like they had forgot them on the grill. It had no sauce at all and there were a handful of pickles on it. Their fries were not bad they were more soggy than crispy though. On top of that it was almost 11 dollars for a meal that I did not enjoy. I hope this is now everyone's experience here, from the reviews it looks like this was a bad trip, but I don't know that I will go back anytime soon. read more