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    Robin Kelly, DVM

    5.0 (3 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Robin Kelly, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    8 years ago

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    15 years ago

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    9 years ago

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    All 4 Paws Veterinary Hospital - Patient getting a sling walk post torn cruciate tear TPLO repair

    All 4 Paws Veterinary Hospital

    (225 reviews)

    I've been a client at All Four Paws in Suisun City, CA for the past 2-3 years, but my most recent…read moreexperience has left me deeply concerned and disappointed. First, I was shocked to see the clinic owner publicly posting dogs' photos, medical records, and medical histories online in response to a review they did not agree with. As a client, this felt highly inappropriate and alarming. Whether intentional or not, it raises serious concerns about privacy, professionalism, and ethical boundaries. Clients should never fear that their pet's medical information could be shared publicly as retaliation. Second, in all my years coming to this clinic, I have never once been allowed to speak directly with a veterinarian or see a vet in person--not during exams, not during treatment discussions, not ever. You're not permitted to go inside for an appointment, and all communication is filtered through front desk staff or nurses. Instructions and recommendations are relayed secondhand, which leaves you wondering: Is there even a vet on duty? As a paying client, this lack of transparency is unsettling. The front desk staff often appear disgruntled, and while the nurses do their best, they are the only point of contact you ever get. Medical guidance should come directly from a licensed veterinarian--not passed along indirectly while the client remains completely removed from the process. My breaking point came when my dog contracted a virus. At a time when empathy, reassurance, and clear communication were critical, the response I received was cold and dismissive. After spending nearly $3,000 on exams and prescriptions, the complete lack of compassion was heartbreaking. I felt like a transaction--not a concerned pet parent. If you're looking for a clinic where you may never see a veterinarian in person, where communication is indirect, and where the focus appears to be more on revenue than genuine care, then All Four Paws may be for you. However, if you want transparency, empathy, and a vet who actually speaks with you and treats you like a human being--not just a bill--consider going elsewhere. There are other vets in the area who truly care. The contrast between the level of care provided and the image presented (including luxury vehicles prominently parked out front) only adds to the discomfort. Trust is essential in veterinary care, and unfortunately, that trust has been lost here.

    This has been the best vet hospital from the beginning to the end of my dog, Bubba's life. They…read morehave showed much love and care for him, and even more so in the last few months when he was diagnosed with lymphoma. They talked to me about his diagnosis, the expectations for his life, interventions, treatments, and palliative treatment . They gave various estimates for the treatments to help me make an informed decision. If I had my way, I would keep him alive forever, but I couldn't do that to my boy. We let him go peacefully. I'll reach out to this place again one day when I find another fur baby, they've been incredibly compassionate.

    Barney And Russum Animal Clinic - Time to get neutered  thanks for taking good care of our babies.

    Barney And Russum Animal Clinic

    (320 reviews)

    We highly recommend Barney and Russum Animal Clinic in Fairfield, CA. We have been a patient at…read moreBarney and Russum Animal Clinic for over 16 years. Dr. Nav (Dr. Navjit Kaur) is the lead veterenarian at Barney and Russum Animal Clinic. She is a highly experienced and proficient veterenarian. Dr. Nav is meticulous, diligent, compassionate, attentive, and personable. She always makes herself available for patients by phone or appointments. She works incredibly hard to provide exceptional care for her patients. We are forever grateful for her outstanding and unwavering care for our 16.5 year old dog. Dr. Nav even provides in car and at home visits/appointments and physical exams for elderly senior pets with mobility issues. The entire staff at Barney and Russum Animal Clinic are very pleasant, professional, well trained, and helpful. They communicate via text and phone calls, return calls and messages promptly which is very convenient. They provide in car injections, vaccinations, exams, blood draws for pets with mobility issues. Comprehensive labs can be done at the clinic with results available within an hour or two. Strongly endorsed for high quality care by us. Like

    Wish I could leave 0 stars. The vet is not friendly towards the pets. The wait time was over an…read morehour for just my yearly exam (that they force you to come in for. I got countless emails and texts about my pet being 1 week overdue.). Once in the room I still had to wait almost an hour for the vet to come in for less than 5 minutes. More time waiting to be presented with an estimate of close to $500, for things I had no asked for. I own a happy and healthy 2 year old dog. , all I needed was her exam. They then tried to make me update her vaccines 3 months early "so I wouldn't have to come back". Is that even safe? This cannot be an okay thing for the doctor to be pushing for. The techs were friendly and seemed affectionate towards my dog, and willing to adjust my estimate without a fuss. The doctor and the front desk seemed to be afraid of her strictly based off energy level. Front desk was rude and hard to understand, and when I got my receipt back, my name was horribly misspelled and my dogs. breed was wrong. I assumed everyone knew was a Pit Bull was and looked like.

    Robin Kelly, DVM - vet - Updated June 2026

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