I rented from Robert in 2006 and again in 2024. Both times were great experiences. His rent prices…read moreare fair, and he keeps his properties very clean and well-maintained. I would definitely rent from him again.

Great landlord. I lived in a life apartment 19 years! It was perfect for me . Studio very…read morereasonable rent for a very nice area

I have never had a better leasing experience then working with this loft building…read more They were extremely responsive and had my lease finished in less than a week. The building is well maintained and so well located. The park across the street makes walking and/or biking so easy. Also close to the rail. A short walk to market square and the hustle and bustle. Features a roof deck and true east coast style lofts. I can't wait to get to know my new neighbors.

I have had a really good experience living on the property thus far. I have lived here for a year,…read moreand I have been appreciative of the new management. If I am ever in need, the office has been quick to respond and answer with sincerity. The buildings are older, so it has required maintenance, but nothing that couldn't be solved. The pool opening up has been my only concern.

Owner, an ex-con, will go into apartments when tenants are not home. Video cameras are essential &…read morenecessary, especially for tenants who are women & have children. Five stars, so posting is possible.

One month move-in update! -- My fiancé and I were recommended Jacquelyn Place apartments after we…read morehad an issue at our last complex. We were really just picking up and leaving mid-lease, and needed something fast that was in our budget. Ramon was super quick, kind, and very helpful in getting us set up. One thing that should be noted, there are 3 different apartments under the same site. Jacquelyn, Johanna, and Amelia are three different properties, with different layouts, but all under the same umbrella (since I see some confusion in the reviews). We originally were looking at Amelia, but like I said we needed to be out asap, and Ramon was extremely wonderful in setting that up. We can't thank him, and Eric the maintenance man who let us see his apartment, enough for being so pliable with our timeframe. The space itself is great, everything works, has a dishwasher, garbage disposal, in unit washer and dryer, parking is NOT extra, we have two beds/baths and a patio so it's more than ample enough for two people, and it's close to everything - literally in the middle of Galleria area and the Heights. You're also just down the road from I10 so ikea, edwards theatre, etc are all just nearby. So far, 10/10, I would recommend for the price and quality!

I absolutely love these apartments, Ramon and Roxanna were just the icing on the cake. We lived…read morehere for 13 months in a 2 bed 2 bath and it was very spacious and beautiful. For the price of what you get, these apartments are unbeatable. Anytime we had an issue Ramon was always available to help us even when the office was closed he was always on call. We never had any major issues and nothing ever broke down in our apartment. I always went to pay my rent to the office so that I could see Ramon and Roxanna because they're just such a joy to be around. I love this place and will always remember my great time living here.

We were actually great and had rave reviews about our complex when we first moved here. We have new…read moremanagement and it seems like stuff has just gone down hill. Maintenance has started to take longer to fix our requests after 2 years of being here. We paid extra for a set of stainless steel appliances that they assured would be installed on the day my finance took off for this to be done. THEY NEVER CAME. And we had been calling them periodically throughout the day and were assured IT WOULD BE TAKEN CARE OF... But apparently he took the day off FOR NOTHING. They knew my fiancé took the day off to be ready for the installation and again still assured him it would be done. HE TOOK THW DAY OFF FOR NOTHING. WE KEOT CALLING ANS THE OFFICE SAID WE WERE CONFIRMED NO MATTER WHAT... we still are waiting on the stainless steal appliances. Oh shoot and just throwing this in there, our AC is about useless - see pictures

So far my experience with this apartment complex has been great! Marco especially answers all…read morequestions without hesitation. Alicia has also helped a lot! By far the most informative leasing agents I've come across.

I had to find an Apartment last minute.., literally.., I had only a few days to move out of my…read moreexisting apt. I contacted Kathy Curtis, with AptExpert and we had a Good conversation abt what I was looking for, prices and fun family chit chat...lol, Kathy quickly went to work looking into dozens of app's and quickly found me the perfect apt near the Awesome and popular ClearLake area.. Thank you again Kathy Curtis...!!!! Sincerely.., Tom Braddick

Could not be more impressed with Fredell. Without her I would have been in a huge mess. I arrived…read morein Houston on Sunday night and realized I had booked a bunch of 1-stars off of apartment.com Started to panic as I realized I had no idea where the value in the city was. Called Fredell at 8 pm on a Sunday and she answered immediately, got a feel for my situation and started setting up bookings with quality apartments - that night. Next day was easy, she told me where to go and lined up the appointments and even thought about lunch. I was able to find my apartment in less than 24 hours and it's all because of her. Could not speak more highly of Fredell and the work she did. 11/10 would highly recommend and would repeat.

I lived at Zocalo for almost 3 years, and this is my honest review of both pros and cons…read more Pros: - It's a diamond in the rough. (And it is pretty rough.) The neighborhood itself is awful. But for Spring Branch, it's probably one of the better complexes you're going to get. Best bet: Just don't move to SB lol. It's kind of a s*** hole. - Maintenance is okay and selectively responsive. Many problems that came up with maintenance, I believe, stem from lazy office management and their refusal to communicate. The property is maintained well. - Pet friendly, and other pet owners are courteous and cool. The people compensate for the nasty management. - No major issues with pests, as long as you stay on top of having pest control every couple of months. (Note: They only spot treat) - A pro and a con: They leave you alone for the most part and are not intrusive. But when you actually need something, they still ignore you. Cons: - Management: The biggest reason I can't give this place 4 stars. It started off much better here when I moved in. Only one manager has stayed (Ericka), but she doesn't respond and does not care about getting to know you. Neighbors have expressed the same sentiment. Just overall nasty staff to deal with who seem oblivious to how awful they are. They recycle staff almost daily, which is a sign of a complex going downhill. The best managers have not lasted more than a few weeks, and it's such frequent changes that they have no clue what's going on, and make it clear they don't care to. Calling the front office, you will be greeted rudely and talked down to like you're stupid, and don't expect an email response despite the importance of putting things in writing. You'll be ignored. - Safety: While it's safe-ish, management seems to work hard to make it as unsafe as possible. My car was stolen out of the lot. Cars and trucks always have windows smashed, trucks up on cinder blocks, gunshots aren't uncommon, and there is always a non-working gate that they ignore for months. 9/10 chance your car will get jacked, smashed, or something similar, and management will begrudgingly (if at all) send out a text that it's YOU who should be more diligent. God forbid they do anything about it. - Plumbing: There is a serious plumbing issue with this place. My apartment flooded with what smelled and looked like sewer water at least a dozen times. They ignored it the vast majority of the time and told me to have my insurance deal with it. That is their answer to everything, so they don't have to do anything. I've spent hundreds of my own money on repairs and lost so many belongings as a result of the flooding that happened weekly for a while; it's unreal. When I moved out, it was evident that I had been living with black mold hiding in places all over the place. The building is literally sinking into itself, and the floors are all warped by plumbing issues. My upstairs neighbor had a literal cardboard box placed on his ceiling to stop a leak that had been coming into my apartment as well. Unsurprisingly, the leasing office ignored his emails, calls, etc., and as I heard, he still had that cardboard box covering a hole in the ceiling. -Move out: Since nobody knows what's going on there, the leasing office came pounding on my door days before my move-out, and when I called the office after waking up, one of the fly-by-night leasing agent ladies was as rude as ever, acting like it's my fault she didn't know when my move-out was. And then they charged me extra for the days that they miscalculated. Sorry, but how's that my fault? Not my problem that they f*ed up. - especially after a year of neglecting a mold-infested apartment, refusing to replace a fob after my car got stolen off their un-gated, unsecured lot, and not replacing it for 4.5 months, but still charging me monthly for it and -surprise- ignoring all emails and phone calls about it. Unfortunately, this place had a lot of potential a few years ago. But they stopped caring, and so the place just went downhill. Wish I could recommend but honestly glad to be gone.

I just moved out and lived here for over a year. My AC bill was over $400. My AC broke and they…read moredidn't call me for a week. The valet trash service doesn't pick up and you have to pay for it regardless. Dog poop everywhere. Gun shots every night. Their policies change daily and you get different answers from each person in the office. Avoid this headache at all costs. Desire and Ericka are horrible people which explains why they both live at Zocalo- trashy staff, trashy community. I have over 14k followers on social media and just posted how disgusting this place is and their staff.

Recently completed a 90-day lease of a furnished corporate apartment via GCA. Throughout the…read moreprocess, they were extremely responsive, professional and pleasant to work with. When I first contacted GCA they had no pre-furnished units already available due to demand, so they quicky negotiated with several properties for available units and when I picked one, they completely furnished it in 2 days. One suggestion: clarify prior to signing up just what you'll get. I was expecting a king-size bed but was provided with a queen-size. No worries though - I asked GCA to swap out and in 2 days had a king-size bed in place. $50 delivery charge, nothing extra per night/month. The king bed seemed a little better than the queen was, but neither was top-notch in comfort. Otherwise all other furnishings were good quality and very clean. Accessories were about as complete as one would want for a short-term lease (no blender but I bet they would have provided one if I'd asked). I'll be recommending GCA to others at my company.