My daughter comes here for cleaning. She had an appointment on Saturday around 9 am. They took her…read morein around 8:45 am. My daughter still wears her mask inside upon entering but the lady at the front desk said you don't need them. Better safe than sorry. It was fairly quick. Hubby went with my daughter to the entrance while I waited in the car. I have been there before and location is clean and the ladies at the front were nice and explained everything. My daughter told me she has no cavities which is good but she needs to brush her teeth more. Highly recommend this location since it's close by where we live.

Been coming here for years. My sons' dentist is Dr. Tamura. Friendly dentist and knows his way…read morearound kids, which I appreciate. My 1 year old had an accident and prematurely lost his tooth. I called them and asked if they could see my son just to make sure that everything is okay. They told me to come right away, and that made me feel so happy. We drove to the clinic and got seen within 5 minutes. I forgot the name of the dentist but she was lovely with my son as well. She made sure to calm him down while inspecting his gums. I like that the clinic has a huge aquarium cause my son always looks forward to see the fishies on their visit. And the staff are all very nice, always have a smile on their faces, and makes sure to explain each and every charge on the bill, and thoroughly explains every procedure. Downside? You can never get the appointment you want, for the month you need it, and the time you're available. They're always so busy and packed! But that's okay! Good thing my schedule is pretty flexible.

Very professional, clean office, & caring staff. Be prepared to book well in advance, it's a busy…read moreoffice with many longtime clients.

Just had our second checkup with Dr Uchida and team! My daughter loved both of her visits! Dr…read more Uchida was very entertaining and gentle! She especially loved giving high fives and fist bumps to everyone, including all of the aunties. The office is decorated and furnished nicely for little ones. Would highly recommend!

Our first visit to Aiea Pediatric Dental Center was excellent. Dr. Suzy and her Char were…read moreexceptionally kind, knowledgeable, and professional. We're grateful to have had such a great team caring for our children's dental needs.

After the pandemic lockdowns, we made an appointment only to be told we had been removed from his…read morepatient list. I asked why and was told because we missed too many appointments. I was in disbelief. We were always treated well by the receptionist too, but she was really dicey on the phone and it left wondering what the heck did I do to offend this lady. Like we know each other ma'am, what is going on??? I checked my phone to be sure maybe she was right and I had somehow forgotten appointments even though I'm uptight about keeping those, and I was right. We have never missed an appointment as "no shows" and had only ONE appointment we called in days in advance to excuse them from because they had coughs and hello, it was Covid time and I'm sure they and other patients would have appreciated me keeping my kids' germs away from the clinic. I called back and told her we never were no shows and we only had one missed appointment which was excused but she was adamant that my kids were no longer his patients. I didn't give no attitude or tone or anything, It blew my mind at the time and I was left feeling flabbergasted at the weird treatment towards us. I've since gotten another dentist for my kids, but this experience was wild. In hindsight I feel like they low key did that because maybe they wanted clients that were coming in more often for work and they can get more money vs me just bringing my kids in now for cleanings after all their work was done. Who knows.. just make sure you keep track and keep the receipts of your cancellations.

I took my son here based on the good reviews and it did not disappoint. It was his first time going…read moreto the dentist ever and they made it a great memory for him. He expressed how nervous he was before we walked in but after meeting all the aunties over there he was all smiles. Thank you Kid Shine!

This was a very amazing place at first and new how to treat young patients. But our little one…read moreneeded caps and oh boy. The first treatment went well. But the second treatment was a nightmare. Ever since then she so scared we couldnt even go to their front door. Now we found an amazing office but trying to get our Credit from this office is like pulling teeth. I have been trying for 2 weeks now. They say oh we will call you back no call back at all. You have to call them. Ugh

BEST PEDIATRIC DENTIST All of my children see Dr. Fred…read moreChen, and every visit has been an amazing experience! My 4-year-old used to be terrified of going to the dentist, but ever since we switched to Dr. Chen, she's so brave and actually looks forward to her appointments now. Dr. Chen has such a gentle, patient, and caring approach with kids -- you can tell he truly loves what he does. He takes his time explaining everything in a way that helps both parents and kids feel comfortable. The staff is always so sweet, polite, and welcoming from the moment we walk in. The entire office has a warm, positive energy that makes every visit smooth and stress-free. I'm so thankful we found Dr. Chen -- he's truly the best! I highly recommend him to any parent looking for a kind, professional, and trustworthy dentist for their children.

Our three children enjoy seeing Dr. Fred we have been patients of Dr. Fred for years and we trust…read morein him. His staff are extremely friendly. It was easy to book an appointment with his office staff they are knowledgeable and have great customer service. Our kids are excited for our next appointment with Dr. Fred. Our toddler had to have oral surgery at the age of two we were so happy with how Dr. Fred took great care of him at Shriners. He kept us well informed from the beginning to the end. We have our trust in Dr. Fred and will continue to recommend him to all.

Always friendly and amazing staff! Would recommend this 5 stars! Customer Service and office…read moreexperience is awesome!

Awesome staff as always. Kids love coming here clean environment and so cute how they have little…read moretoothpaste as treats for Halloween for the kids

Dr. Ancheta has been my dentist since I was a child and has done nothing but the best for me !! She…read moreis the most kindest and gentle. I'm currently an adult and afraid to go to anyone else to do my teeth because she has handled me with so much care !!

0 stars, the wify took my son here for fillings. Mind you my son is 3 years old , these people had…read morethe audacity to leave him at the door, and not walk him out to her and at least tell my wife how he did, or how the operation went, she walked him to the door left him there, then went straight to the room to work on her next client, like come on now, who does that!!! Care quality is shit, professionalism is shit, overall this place is shit.

I am very happy with the work that Dr Han has done. She…read morefinished my procedure in less than less than half the time that my previous doctor couldn't.I am pleased that they switched doctors for me.

I've been a patient at this dental office for many years, which makes this experience especially…read moredisappointing. Due to work conflicts, I had to reschedule my appointment twice. When I scheduled for a third time, I received a voicemail stating my appointment was "temporarily canceled" unless I paid a $250 deposit to keep it. I understand offices have policies regarding cancellations, but this was never clearly communicated to me beforehand. The message came across as abrupt and unprofessional, especially for a long-time patient. Because of this experience, I've decided to seek care elsewhere. I hope the office improves how they communicate policies to patients moving forward.

While not my first time here, it was my first experience with the new doctor. Everything went by…read morefast and smoothly, however when I felt like something was wrong or off, I was dismissed or they did it their way instead of really fixing it. I dont really give out reviews unless I find it necessary. That said, I only do so when it's bad service. When I told them it felt off, the doctor fixed it on the OPPOSITE side of where I told them, which wouldn't be a problem, but when they fixed it on the right side, it added up so ultimately it still had the same issue. Not only that, the person who was taking care of me [i didn't get her name] pinched my lip pretty hard between the braces wire and the brackets. When I reacted the first time, it hurt pretty bad. I was still a little worried when she did it again, because she pinched it a few times and it stung a bit while she put it on, I flinched. She seemed kind of annoyed at that. I felt uncared for and like they didn't care about my comfort and needs. Now I look at it, it's really uncomfortable to "rest" my mouth to look normal, and when I actually rest it the "build up" is what they called it, forces my mouth to look crooked due to uneven amounts on each side. It's slightly unclear in the photos, but it's more clear if I had gotten them from the same angle. Other than that normally it's better service, so hopefully it'll get better again with time with this new doctor, but I'm not a fan of it so far.

Awesome service always! My dtr & I have been coming here for about a year now. We have No…read morecomplaints!

This particular business is located uptown, on the top floor of the Pearlridge shopping center, the…read moreopposite end of Macy's. Parking lot is huge and I never have issues finding a spot. I switched over to this dental office about a year ago because of their ability to schedule exams and cleanings on the same day. In addition, for emergency cases, they can take you in pretty quick. Myself, my husband, and our oldest daughter all attend this office. Staff here is very friendly and outgoing. Doctors are great and have always able to assist us with different needs. I will say that most of my interactions are with Tina who sometimes is checking me in, or also there are to assist with any services that I have. Recently, I experienced a dental nightmare that put me in the ER twice in one week and ultimately I was sent to a specialist to get a root canal performed. After I got my root canal done in December the same tooth cracked before the new year started, and I went back to this office. When I got in touch with Tina about my cracked tooth, she was able to fit me in, and I was so worried that they were going to extract my tooth. This was the day that I met Dr. Chang! He assured me that he would be able to save my tooth, and that he did! His superpower is his kind heart and easy-going attitude. He communicated with me every step of the way about the process and what needed to be done. That day he added a temporary crown, and I did return a few weeks later for the permanent crown. I am truly thankful for his knowledge and skills. I love the customer care that I receive, the cleanliness of the office, and the speed of getting services done. I believe that Tina and Dr. Chang are true assets to the company just by being themselves. Patient care comes first for them and their only goal is to make sure we aren't in pain or uncomfortable. Their warm hearts make me smile when I see them, and I will continue to return and refer others because of the way they have helped me through my horrible dental season!

My experience with this dental office has been incredibly frustrating and time consuming. I tried…read moreto stick with them because the actual dental care was good. The dentist fixed a filling that I'd had done the year before. Both the dentists and dental hygienists were great. I tried to get retainers done here which resulted in repeatedly having to drive out there, I believe i had around 7 appointments there for this (possibly more). Apparently they'd switched companies and I was repeatedly given retainers that did not fit. Some of them which I wish I had photos to share were so poorly done it cut off half way through some of my teeth, others if I put it in on one side it would pop out on the other side. After repeating having them redone I requested a refund. The billing office refused to refund me until I brought it up with the dentist who was able to get me a refund. In oct they called me and said my insurance wouldn't pay for my dental care because there was a secondary insurance which I told them they need to take my health insurance down. They refused and told me to call which I did. I called my insurance who stated they would need to include my health insurance. I spent 30 minutes + on the phone having to facilitate this. When I did this person at the dental office I spoke to said they didnt have the address to send it to which I told them they could get online. They would not do this so while we were on the phone I Google searched and gave her the address and canceled my next appointment. In January I received a voicemail and invoice for all the dental care over the past year saying its still not paid for. I dont see any billing requests from them on my health insurance portal so no idea if they sent that or not. Highly recommend you go elsewhere to avoid wasting so much time and energy. Updates: I called my dental insurance on 1/9/26 and they said they couldn't pay yet as the dental office still had not filed with my primary insurance. I called the dental office to give them my primary insurance again. 1/28/26 - received voicemail stating I hadn't paid my bill 1/31/26 - pearl Ridge dental still has not filed with my primary insurance 2/22/26 - still no billing of my primary insurance and the dental office sent me mail with an upcoming appointment that I already cancelled