Poor communication and lack of a documented process. No…read morewritten guarantee or itemized parts invoicing to track the life of components Very difficult to get documents for tax reasons which were made a priority to sign before the end of year.

Updating my original 5 star review with another 5 star review. I recently had to call SolarLink for…read moresome warranty work and had a great experience. Rick was prompt in getting someone out, had excellent communication, and resolved the issue. The mark of a good company goes beyond the initial work, it carries over to how do they perform follow up commitments. SolarLink stands by their work and gets an A+!

Dear Tim and Magic Sun…read more Thank you so much for the trouble shooting. Though it was a simple fix that i should have figured out on my own, after a number of calls to other solar companies, Tim responded quickly and made the process much better and more affordable. I realize that solar companies are in the business of selling panels and batteries to make a greater income, so coming out for a minor fix is even more appreciated. That said, Magic Sun is now my forever "maintainer" and go to for solar or battery issues.

Magic Solar did a great job at installing my solar panels and getting them approved by the power…read morecompany. Specifically, Neil Hurlock, did a great job getting started & pushing the project over the finish line. Magic Solar handled the permitting and approval side of the process. The panels are very high quality & a good price when I compared with other vendors. I got quotes from 3 vendors. Magic Solar had the best solar panels for the best overall price. They installed the panels ahead of schedule The solar panels come with a helpful app that shows how much power I'm producing and exporting into the grid. The solar energy tax credit expires on December 31, 2025. Now is the time to get solar panels.

Working with Ambrose to get my solar installed was a great process. They were responsive to…read morequestions and contact and when we had appointments they arrived on time or early. The on the ground workers were professional, friendly, and finished the work in a timely manner. They also helped me with communication with PGE to get the panel upgrade and even to lay conduit for a power upgrade. I was recommended them and I would recommend them to others in need of solar.

So far so good anytime I had any questions I called them and they were very good at assisting and…read moreclearing up any issues with me.

Solectric, once a dealer for SunPower which is now bankrupt, provided outstanding diagnostic…read moreservices when our SunPower Hub+ failed. They subsequently replaced our Hub+ communication apparatus and included a three-year warranty. We had decided to junk the Hub+ and battery because we could not find any other solar company to repair our system. Solectric's CEO convinced us not to spend nearly $20,000 replace and install another inverter and Powerwall battery We lost sleep over this effort and 5 weeks with useless system. We took a chance. This company is well run, support staff competent and repair personnel certified, skilled and quite able. I would recommend them.

Great customer service and came recommended by a coworker. I'm giving them 4/5 only because we…read morecouldn't afford the upgrade to our house at the time.

Excellent company. The owner Steve Sharp is thorough, responsive and stays in communication…read moreextensively throughout the process. Because of the system requirements, possible rebates, etc. I can't imagine using a broker for this type of work. Steiner not only sizes, installs, and helps monitor the system to ensure it works properly, their experience helps get the most from the system you choose. Very competent. Highly recommend.

I recently had a new roof replacement and my pool solar was taken down and replaced by the roofing…read morecompany. Of course there were leaks after it was put back up. I called Steiner's (second time I have used them) and they came out relatively fast about a 2 week wait . That's really great for it being middle of summer and fixed my leaky problems. They are a small company, very friendly and professional. Steve the owner very nice, honest and trustworthy. I would definitely pick this company over some of the larger companies around.

Good service both roof repair and new solar. Jack was our salesman. He was knowledgeable and…read moreworked with us on our needs.

Worst business experience ever. installed in 2018, it has broken down 3 times now. My solar has…read morebeen broken down since 4/6/26 and after multiple attempts to contact them I recieved no further communication from them. These people are criminals. They say its a 25 year warranty, thats a lie. Once they have your money you will get ghosted

I had two batteries installed to my roof-top solar. ES solar did a great job from start to finish…read more Brock did a great job describing the project and the process to get the subsidies from SMUD and PG&E. As explained by Brock the project required permits, approvals and building inspections that add months to the timeline but ES Solar oversaw all the permits and approvals and sent a technician to every inspection. ES Solar staff kept in touch and updated on all the progress. Since the system was commissioned about five weeks ago it has operated flawlessly. My first SMUD bill showed a 80% reduction in kWh from the same month last year. I received the subsidies from both SMUD, PG&E plus a $1000 from Tesla. I highly recommend ES Solar if you are considering a Tesla battery installation.

After weeks of filing complaints with various state regulatory boards, researching this company,…read moresending emails to multiple members of this company's C-suite - without any response - finally, after I wrote this review, my mom began to get resolution on this manner. After 6 months of stress, someone got in contact with her, and paid her the money she was promised, as well as installed working batteries, and they have fixed her broken panel. They only did this because I posted on here. I spent weeks working on this issue, because the salesperson 100% took advantage of my elderly parents. I have been asked to take down this review but asking someone to do that is a violation of the Consumer Review Fairness Act of 2016. My mom got a resolution, but only because her daughter cared and was able find the correct avenues and apply pressure. I am leaving this review up because it is truthful and my experience.

This company is First Class. On time efficient and excellent customer service…read more I am so happy with my new pool solar. The panels are really nice looking. Everything activated today. Waiting for pool to heat up.

The solar pool heater has been working great! There were a few miscommunications during the…read moreinstallation process, but the team was responsive and addressed our concerns. We're now in our second summer using it, and it's been working well. We're very happy with the finished project.

We had solar installed on our home in Auburn at the end of last year. We are very happy with the…read moreend result. Dan was easy to work with and very responsive. We love the design of the product and LOVE the monthly PG&E bill.

Writing this review after 2 years of experience with the system that Kyle and his team installed…read more I wanted to give it some time to gauge how much it produced on an average year and to go through all the seasons. I have to say I could not be happier with the system and the support we were given. Starting with the consultation that we were given prior to purchasing. Kyle and his team were extremely professional, they walked us through all of our options, and were at the ready for any follow-up questions and concerns we had. It was a few weeks from the time we first engaged to the time we signed the papers due to taking time to do my research on other companies and rates etc. During that timeframe, their team was fully available QandA and recommendations based on our specific situation. They got us a super good rate for financing and it was completely painless. Once we signed the papers they helped fast-track the application through the electric company so that we didnt have to much time lost in between purchase and install. As soon as everything got approved Kyle and his team came to the house for the installation. They showed up with an army of guys. All of them were super professional and helpful. They were very respectful of our house and property and make an extra effort to not do any damage to the roof with ladders and boots. They made quick work of the installation. I think it was only 2-3 days. We felt super confident with that team as they were all very knowledgeable and ready to answer any questions we had. Once the system was fully installed, Kyle spent time with us to show us how to work everything and get the app hooked up so we could start to see our solar go to work. After 2 years of our system being installed, we could not be happier. With triple-digit summers and AC running most days we still have not had to pay any electrical costs to PGE beyond the service fee of 30 bucks a year or so. Prior to this system being set up we had bills in the summer that reached 700$/month. Those savings in the summer alone is worth the price of admission. The app is awesome as well and helps us track our usage and production so that way we can always make sure that we aren't risking using too much in the summer. The product is amazing, the team is amazing, and the service is amazing. I could not recommend this company enough. It is saving me thousands of dollars a year on my electricity. These guys are the real deal.