I normally don''t give review but felt the need to. I felt my solar system was not producing the amount of electricity that it should. I had 4 companies come out and asked them is there a problem. 2 companies quickly looked it over and said we just need to buy more panels. 1 company said here is the problem but gave me a quote but would not explain what needed to be done. Capital City Solar found the problem and explained it to me. Yes it was expensive to fix but they said they could sell me a new system but that would be wasting my money. Had several phone calls to make sure I understood the problem. They never pushed me to buy. Their installers were professional, polite and seemed to enjoy working for the company. I feel if you like working for the company it says something positive for the company. If I have another solar need I will only contact them. They are honest and did not push me to buy from them. read more

Our solar company went out of business and Capital City Solar was able to fix it system and get us back up and generating power!! Professional and friendly staff. read more

We love the feeling of being off the grid. We knew that we wanted a battery back up for our solar system but put it off because it seemed like it would be a hassle. It turned out that there was no hassle at all. The project was smooth and seamless. Everyone at Capital City Solar was a pleasure to work with. They are all professional and punctual. We enjoyed having them here. read more

Capital City Solar - Tesla Power Wall - Solar Installation Near Me - Roseville, California

I really don't take any pleasure in leaving less than 5 Star reviews, but I felt it was important to let them know and other customers of my experience. I originally had Capital City Solar install solar panels on my home in August 2023. I was very pleased with the service and installation. Everything is working well and continues to do so. After this experience, I decided to expand my system. So I contacted Capital City Solar in September and signed a contract for an additional 7 panels. Everything was going smoothly, but I then receive a notification from the City of Roseville stating that the solar plan they designed was rejected. Just a coincidence but this also happened to be on the same day I paid them $1,000 that was due upon completion of the design. Just a terrible look. I didn't hear anything from Capital City Solar about this until I reached out to them to inquire about what was going on. Just very disappointing. Capital City Solar incorrectly calculated how much energy my expansion would be able to produce and so they came back with a four panel expansion instead of the original seven. I get it mistakes happen. I was just really disappointed with how I felt I was treated during this whole process. I always paid on time and held up my part of the deal. Unfortunately, I didn't always feel like that was reciprocated. It is what it is. I decided not to go ahead with the 4 panel partly based on how I felt I was treated. I ended up paying $2,000 for nothing Anyways, I would still recommend them to anyone interested in solar panels, and I don't doubt their sincerity. This was a unique situation that I am sure they don't encounter very often. Nonetheless I was profoundly disappointed with how I was treated and I felt that needed to be expressed. read more

Capital City Solar did an amazing job with the planning, design, and installation of our rooftop solar system and two integrated Tesla Powerwalls. Their solar advisor, Brian, presented us with an initial plan of a system to meet our requirements and answered all of our questions. Capital City Solar's designer, Gene, was tasked with integrating our sixteen 11-year-old solar panels with the additional eleven new panels and two Tesla battery systems to give our 5400 square foot house near total independence from the PG&E power grid. His solution is working perfectly. The installation team (Clayton, Ruben, and Spencer) were experienced and efficiently managed their tasks through some substantial rain storms. Clayton has maintained our initial system since the first panel installations in 2014, and has only grown more expert in team leadership over the years. The coordination of city permits, all of the Capital City technical teams, the PG&E tasks, city inspections, and even PG&E permission to export our extra energy back to the grid for power rebates, was orchestrated by Nicole, who truly is a maestro at her job and a great communicator for her clients. Carrie kept all the paperwork straight and provided us with a complete set of documentation on our system at project completion, All we had to do as customers, was sit back and watch the magic happen. I think now I am truly addicted to watching the cell phone app that shows all the activity going on with the flow of electricity through our system and how little we pull from the power grid on days when we use it at all. Upgrading your home or business to use a solar energy system is a big investment. Go with a company that you know will provide great service now and for many years to come - Capital City Solar. read more

Capital City Solar has been great for my solar roof install and subsequent Tesla battery backup. I received great service from Nicole and Erin, who answered the phone, to Andy, the sales guy, and Jason and the installation crew. All I pay SMUD now is a connection fee every month; otherwise, I'm at least 90% independent. https://www.capitalcitysolar.com/ (916) 782-3333 read more

Capital City Solar is the best. They utilize decades of industry specific intelligence to create a system tailored to your needs and customer service is always first. read more

Capital City Solar repaired my system after a technician from Sunwave Energy was unable to fix the problem. Solar expert Ryan Vaughn was quick and professional, troubleshooting the issue and installing new homerun lines and getting the inverter back up and running. It took a week to get them scheduled to do the work, but overall I'm happy that my panels are now producing energy again. read more

Contacted them on March 1st for solar. They set an appointment for March 7 - that is fine - everybody is so busy. However, as we got closer to the appointment, they asked for plans and other questions - that is fine. However, what came as a shock to me is that when I mentioned that PGE request had to be submitted before the Apr 14 NEM 3.0 deadline, they said that they couldn't do it. While I don't have a problem that they could not submit by NEM3.0 deadline, but that is 1st question that they should be asking a new client instead of setting up appointments, asking for plans etc. It should be common sense for a solar business to understand that anybody asking for solar before the deadline really wants their application to be in the system before NEM3.0 transition deadline. If they don't understand that, they are doing their customers a disservice. read more

I contacted Capital City early last year and was put in touch with Andy. I contacted three solar companies looking for one that was a Sunpower installer as sunpower equipment is the best commercially available equipment. Andy was the only rep that personally came to my house and that made all the difference having a great salesman to bounce my nearly unlimited supply of questions off of. When I decided to go with them, the install crew was on time and did end up installing it improperly, but Nicole in the office made sure to send another crew out right away and install it correctly. I have no complaints about work that gets fixed, and Capital City did a great job following up and making it right. My overall experience was fantastic and I couldn't recommend them enough. read more

Family owned business with friendly, professional and knowledgable staff! Competitive pricing and pride in what they do. Definitely give them a call for your residential or commercial solar needs. read more

Having used Capital City Solar in the past, we contacted them again when it was time for a roof replacement and solar upgrade. The personnel, service and quality of workmanship is unsurpassed. Thanks to Brian, Nicole, Clayton and the rest of the team for their courtesy and professionalism. Look no further than Capital City Solar for your solar and/or Powerwall installation. read more

Out side work went well,inside work went south when the technician entered my house unmasked not vaccinated and not tested. He had to go. Called his boss and shared my concerns and was told thay employ less than one hundred employees so thay don't have to mandated shots,but are supposed to mandate test, thay don't. Not good, stoping the spread of this virus is everyone's responsibility read more

The entire process was very professional and I was informed every step of the way. Nicole did a great job of keeping us updated on the status of the project and Clayton and his crew were very courteous, efficient and timely. Very satisfied with Capital City Solar. read more

Just finished getting our solar installed (20 panels), and everyone at Capital City Solar has been awesome through the whole process. Professional, friendly, and great at explaining everything. The main tech we've had at the house, Clayton Stauffer, is the man. Quick, clean work, and his crew even worked around our 18 month old's naps. Highly recommend. read more

I contacted Capital City Solar to schedule an inspection and cleaning for our solar. Communication was great, Julie gave me a phone call, and it was convenient to text back and forth until we figured out a good day. Jason G and Javier came to do the job on the scheduled date. I asked them a lot of questions because this was our first system. They were both very knowledgeable and answered my questions professionally. The entire process was smooth. Thank you. read more

Bad business practices. I got a new router and the system didn't connect easily. This company asked if I wanted a technician. I asked if there was a fee and they said, "no as long as it is a problem with the equipment." The technician left and I got a bill for $225. I complained that I asked if there was a fee, no one told me the problem, and didn't give me an opportunity to agree to the exchange. They canceled the fee and then emailed me insisting I pay. Super shady. read more

We have been a customer of Capital City Solar for over 2 years. Going solar was an easy decision for us as we drive two electric vehicles. Picking the right solar company is so important because not all companies are created equal. Capital City gets five stars in all categories! Their knowledgeable team educated us and provided an excellent product in SunPower. The staff is always friendly and responsive. Thank you Brian and Erin for all of your efforts and excellent service. read more

Capital City Solar - Back yard view - Solar Installation Near Me - Roseville, California

This review is solely based on the customer service. Setting up an appointment and site visit was super easy. Great follow up and the representative (Andy) came fully prepared, was personable, didn't waste my and answered all of my questions. After meeting with several people I ended up choosing another company but Capitol City Solar was comparable and I was impressed with their service. Deserving of 5 stars! read more

Exceptional customer service!!! Capital City Solar installed my system years ago but recently I had warranty issue with a manufacturer. Capital went to bat for me and my family. Their efforts resulted in getting the equipment replaced including labor under warranty. This wasn't an easy issue it took everyone at Capital including the owner's involvement. This However, tells you how important they consider taking care of their customers! read more

Capital city solar installed our panels a few months ago! We went through Andy (916) 672-2929. Everyone we dealt with was friendly and the panels went up quickly. They have an app that syncs with your panels and it tells you how much power you are generating. It's so cool to see how we are reducing our carbon footprint. I would recommend them for sure! Thanks to Andy and Capital City Solar, we no longer pay insane pg&e rates! read more

Capital City Solar - Thank you Andy! We love our solar panels! - Solar Installation Near Me - Roseville, California

So we just finished installing rooftop PV system... From Brian who discussed system configuration in great detail, to the installer pre-surveryor who listened and saw all the constraints of the project, to the designer who actually layed the system out in some tight spaces exactly the way we wanted, to Ryan Vaughn who oversaw the installation and inspired great confidence that the job was done right, even re-doing a small piece of conduit that looked perfect to me because he "just didn't like it!", we are happy we chose a local company. And City of Rocklin apparently agreed, passed final inspection with ease today. read more

Just installed our solar this week. We found everyone at Capital Solar to be very professional, friendly, and considerate. They did a wonderful job communicating during the entire process (thank you Brian and Erin). Their installation crew got the job done on schedule and it looks great (well, as good as solar panels on your beautiful tile roof can look anyway)! We would highly recommend Capital City Solar. read more

Highest technical competency!! Removed 10-year old solar panels installed by an out-of-business company to reveal the source of a roof leak under the panels. Other solar companies I called wouldn't touch the job: "...if we didn't install them, we won't remove them...". Ryan and Cesar had the skill and knowledge to remove inset panels they had never seen before. They left everything tidy and accessible to the roofers that will be here next week. Highest recommendation. I will ask both to return to reinstall the panels after the roof is fixed. They're that good!!!! Very reasonable charge..... read more

I'm pleased to give Capital City Solar an unqualified 5-star review. I chose them mainly because I wanted a reputable, experienced local business. They came through fabulously. I have no doubt if I have any questions or problems in the future they will be there ready, willing, and able to stand behind their excellent work and solve any problems that might come up. Representative Andy was our constant contact. He has an amazing ability to psych out what we wanted to know and leave out all the things we didn't want to discuss. We are busy and preoccupied and he knew just what we needed from him. He's knowledgeable and enjoyable to work with. And the Sunpower equipment they provide is as far as I can judge the best in the business. We got exactly the system we wanted and needed with absolutely zero hassles or glitches. Everything went smoothly and easily. The whole installation took only about half a day and went smoothly. I read enough solar provider reviews to know there's lots of things that can go wrong, so I was a little surprised that everything went so smoothly. For a great system and an enjoyable experience, choose Capital City Solar. They're great! read more

I'm building my own system and needed some racking to mount the panels. Capital City Solar ordered it up for me and had it within a day. I was able to use my credit card, they helped me load the racks onto my car, were great about phone calls and emails with quotes and "the parts are here" notifications, and generally made buying the parts easy. They didn't try to talk me into letting them install the system, they were more like "You're installing your own system? Great, let know if there are any other parts you need." I got a look at their shop area and installers' vehicles. I was pretty impressed with the neatness and organization of both. If I wasn't installing my own system, I'd look into having them do it. They seem to run a real professional business and the people there couldn't be nicer. Based on my experience, I'd definitely recommend that anyone looking at solar check them out. read more

Today, Clayton and Cesar came to clean our solar panels, including cleaning bird waste removal from underneath due to pidgeons nesting under the panels. Additionally, I had a "critter guard" installed around the panels to prevent future bird "problems". Clayton and Cesar arrived timely; were very professional and efficient, plus were very friendly. I highly recommend this company. read more

We recently had Capital City Solar install a system for us and we could not be happier. Our sales representative, Andy was wonderful from start to finish and Jason, our installation expert did an outstanding job. Erin in the front office kept us informed of all timelines and we would highly recommend Capital City Solar to anyone. If there were 6 stars on Yelp's review, Capital City Solar would get that many from us. read more

Clayton and Brandon did a great job with our solar panels. They were on time and a job well done. Thank you Capital City Solar...

Truly, truly, based on my 10 years of experience with them, the team at Capital City Solar (CCS) is exceptional! I have absolutely no hesitation recommending them. Our system delivers consistently and was perfectly sized to meet our needs! When it came time to replace our roof, we also got the chance to see how well the professionals at CCS worked with other vendors. CCS took the lead to keep things from being a hassle for us. If/when we move, I would go with CCS again. As the 5 stars indicate, CCS is as good as it gets! Big thanks to CCS! - Dan read more

Spent $36k on a SunPower system with them just over a year ago... had monitoring issues within the first 5 month. Then in the summer SunPower pushed a firmware update to the inverters without notifying the customer and did not confirm the firmware update was successful. I didn't realize my system wasn't producing for about 6 weeks, and when I did notice, it took my Capital City and SunPower an additional 6 weeks to resolve the issue. I am left with a rather larger true up bill with PG&E for the approximate 3 months my system wasn't working due to SunPower's unauthorized firmware update and poor customer service. I have asked that Sunpower compensate me for the true up charges associated with loss of production and they are claiming they fixed the system under warranty and they don't compensate for loss of production on warranty issues. This is not a warranty issue.. the loss of production is on them and there update process. Its only about $300, actual loss of production value would be significantly higher. I have spent hours dealing with there negligence, incompetency, and poor customer service. I've been dealing with this issue for 4 months... next stop is small claims court. So done with them. Buyer beware.. worse investment I have ever made... read more

Purchasing a home and asked capital city solar to come out and do an inspection a solar system and panels that were installed in 2007. The technician assigned, Jason J arrive promptly at the location and made a through inspection of the system and the panels on the roof. Jason took his time and, when he was completed gave us a straight answer without trying to sell anything to us. He was very professional and courteous. I would recommend Capital City Solar to anyone looking for an honest inspection of theor system. read more

5 stars for Sharonda and Lance! Whether you are looking for a new solar system or need help with an old one, I highly recommend Capital City Solar. I needed help with a 10 year old solar inverter that had failed. The original solar system installer (Old Country Roofing) used by the home builder (Elliott) was out of business. The original inverter manufacturer, Xantrex, had been bought by Schneider Electric, but they were no longer in this segment of the inverter business and had no local representatives. I called 3 local solar companies looking for help. Sharonda answered my call and was very responsive, helpful, and courteous. She laid out my options and provided a quote in less than 24 hours. Compare this to the other 2 companies: one never got back to me and the other took 4 days and 5 e-mails to basically tell me that I wasn't worth their time. Well I can say that Capital City Solar made me feel like I was worth their time. Sharonda was amazing throughout the process and kept me informed of what was going on. Whenever I had a question, and I ask a lot of questions (just ask my wife!), Sharonda got back to me within a very short time. Customer service like this is unheard of these days. I ended up getting 2 visits from Lance. Once to inspect the old inverter and the second time to install the new one. Lance was also very professional and clearly knew his stuff. Again, he answered all of my pesky questions. He did a great job with the installation. Now I have a fully functioning inverter with monitoring software. I was very happy with Capital City Solar. So happy that I wrote this review and sent an e-mail to all of my neighbors! read more

UPDATE (01-31-18): I met with the Director of Sales that has decided to take over my account. Unfortunately, it took a notification to the business from a bad Yelp review for them to react. Several emails sent with owner and admin assistant copied didn't do anything to prompt a response. In fact, the situation I faced didn't get noticed until the Yelp review. I had my previous questions answered and also assured that internal changes were made so other customers would not face what I faced. It is of little assurance to me as I went through the ordeal and I won't be a benefactor of such changes. I can only comment on my personal experience. I was asked if it were okay for me to change my review, which also doesn't sit well with me. Was the meeting held to convince me to change my review? Was the meeting due to true concerns for me as the customer? From my experience, it is easy to see my skepticism and I cannot all of a sudden give 5 stars. I gave an extra star for the effort, but, I will hold off on improving to more stars until I see that the concern is genuine if/when future issues arise and I need help. The below original review is my experience in detail of everything that happened and I hope it helps future consumers. -------------------------------------------------------------------------------------------- I wanted to give this company a good review and rating. Saw all the positive reviews and experiences from others on here. My experience was middle of the road and probably not any better than if I had gone with the company that sat across the street from me. It's a decision I regret. The sales pitch sounded good and the sales person came to my house. Several other companies did the same. The process was relatively smooth where Capital City took care of any city permits and HOA applications and approvals. They explained finance options well and helped me through that process to. Where they struggled and began to make it not so smooth was on the day of install. I stayed home from work so I can be there for whatever reason they would need me. The foreman of the group told me that the city inspector was scheduled to arrive at 10am on the day of my install. He gave me some papers and said I had the option to sign or not sign. I was never told by the foreman that signing the papers would allow me to not be present when the inspector arrived. He said it gave the option for my smoke detectors to be inspected. I didn't sign cause hey, I guess it's nice to have my smoke detectors inspected by the city inspector. I had an errand to run early in the morning and asked the foreman if I could leave. I told him I'd be back before 10am to meet with inspector. I ran my errand and returned home at 9:45am. Should've been plenty of time, but, the inspector showed, saw I wasn't home, and left. I now had to wait until my system was signed off by the city and connected to the grid. I wasted a day of taking off for work cause the rest of the time, there was no need to be home. I was annoyed. To be fair, the owner did come out to meet the inspector later and had the inspection passed, but, it would've been nice to know 1) What would happen if the paper was not signed and 2) That the inspector would leave if I were not present, so the foreman should've warned me before I decided to leave. I didn't have to leave and could've done my errand afterward. The other misstep is happening right now. The sales person who said he would be with the project from "beginning to end". Those were his words. Unfortunately, it was just another sales person making a sales pitch and not a customer centric focused statement. After the initial visit, he all but disappeared. I was supposed to have a last meeting with him in order to explain my new bill. I believe they call this the "Commissioning Meeting". I was told at the beginning that PG&E would bill me yearly for the electricity portion of my bill. I started getting billed monthly. I have been through 2 cycles and am close to a third cycle of bills and I am yet to be met with from my Capital City Solar sales rep. Obviously, the most important aspect was the sale and not the customer for these guys. I regret that the commission goes to the my sales rep. I am part of a new community with houses still being built. Some of my neighbors have asked about where I got my solar. I will be happy to tell them to NOT go with Capital City Solar. I will be truthful about my experience with them and advise them and any other new neighbor to go with someone else. Our builders didn't give us an option for them to install solar. We do this through third party after our houses are built. I guess that's a lot of lost business opportunities for them. read more

We installed our solar panels in December and the whole process was a breeze. Christy did an excellent job communicating with us throughout, she was always available when we had questions and the panels look amazing. We interviewed other companies but not a single one compared to capital city solar. We are extremely happy and we will recommend this company to all our friends read more

We purchased our solar from Capital City Solar 3 years ago and we are so glad we went through them. They truly care about their customers. Any questions or problems we have they are always ready to help us with them. Their customer service is execellent and their employees are so polite and helpful. We could not be happier with them. They are the best. If you consider solar we highly recommend Capital City Solar read more

As good as it gets say it all. I have had a trouble free systems for over 2 years (or maybe 3). It has met all expectations and then some. From the start it has been a pleasant experience. No pressure, great work and dealing with B & E has already been described in positive terms in other post. Further, the installation crew was great.. Tom Porter read more

My wife and I contracted with Capital City Solar to provide and install 23 SunPower panels onto our roof. The project was completed in December and we could not be happier or more satisfied with the outcome. We researched solar panel manufacturers and came to the conclusion that we wanted SunPower panels. We liked that both the panels and inverters were SunPower, thus any future issues fall under one company and one warranty. We also liked that SunPower's warranty will pay for materials AND labor, even if our install company is no longer around. Finally, we found that the SunPower panels output more energy per square foot, which meant more of our energy needs would be provided by our installation of solar using the space available on our roof. We met with and received proposals from 3 solar dealers, including Capital City Solar. We put Capitol City Solar on our list because of their positive reviews, and we liked that they had a full electrical contractor license, and not just the scaled back solar license. Our salesperson, Andy, was fantastic. Very professional. On time. Knowledgeable. And if he did not know an answer to a question (we had lots of questions!) he would acknowledge it, and would make a phone call to quickly get the answer. There was a bonus. At our first meeting, Andy looked over our property, including our main electrical panel, which was installed in the 1970's. He warned that our particular panel was known to be of a faulty design that had caused many issues, including fires. He recommended we replace it. Nobody else mentioned any issues about the panel and, at first, I figured he was trying to "upsell" us. But I did some checking online and, sure enough, there was a great deal of information out there detailing the faulty design of our panel, including photos showing panels that had failed and were scorched black. None of the other companies that came to our home spotted this issue, but clearly is was an issue, and I didn't know about it until Andy pointed it out. Andy with Capital City Solar got back to us with a proposal in just a few days. One of the other companies got back to us a couple weeks later and the third company took about a month to get us a proposal. We signed with Capitol City Solar and moved forward. Their planning and installation teams were fantastic. They inspected our roof in more detail and an installation plan was put together. A couple weeks later our panels were delivered and installation started. Like everyone else that we interfaced with at Capital City Solar, the install team was very professional. They knew what they were doing, communicated well with us and completed the job as planned. It passed county inspection with zero issues. Back at the home office, Erin was our go-to person if we had a question and didn't know who to reach out to. She always responded quickly and followed up to any request we had. The entire project was so smooth and on-track. We could not have asked for a better experience. Andy just met with us to follow-up, and we let him know we were thrilled. Obviously, we highly recommend Capital City Solar to anyone who asks! read more

We purchased a home in Meadow Vista with an existing 14 year old solar system we knew nothing about. Capital City Solar technicians Clayton and Dan came out and cleaned the solar panels, and were outstanding answering all of our questions about the system. They showed us how it worked, gave us some suggestions for added efficiency. Their knowledge base was simply second to none, especially with an older system. They knew their stuff! We were concerned because we didn't even know how much the panels were saving us, if anything. Turns out, they discovered the breaker to the solar system had been tripped, so the system had not been producing anything. They offered to take a copy of our bill to their office 'solar expert' Shantay. She reviewed our bill, explained to me where to look for the solar output, and we discovered the system had been tripped for over 8 months. All three of these employees were simply unbelievable, and the small amount it cost us for them to come out and clean the panels and explain all of this to us was nothing considering all we were losing from the system not being on, cleaned, and understood. We will now have them come out annually to check and clean the system for us. It is so rare to find excellent customer service these days, but these three individuals were just amazing. What excellent representatives for Capital City Solar. We will be passing this company's name along to our friends and neighbors for sure! Thanks again! Job well done! read more

Capital City Solar installed my solar system in June. The entire process was a very well planned out. Everything was done in a timely manner. The entire work force was extremely professional and friendly. I talked with three other solar companies and obtained bids from each as well. Capital City Solar was my choice and I am quite pleased with my system. read more