Although I don't enjoy going to any government institution or government-sanctioned agency because…read moreof the inevitable sometimes unjust added sytemic expenses involved, I really must rate this registry office on its obvious merits. Over a dozen visits to Express have been most trouble-free: their effectiveness in dealing with so many public concerns has proven them to be relatively headache-free. It seems obvious that this place is run by business-minded people, which in contrast to most government-oriented services stands out as special. As well, their multi-cultural staff all are courteous even with complaining customers, and efficiently keep focused on the task at hand while gently commiserating with the disgruntled ones. As well, they have to deal with all kinds of accents and troublesome immigrant concerns like learner's permits, licensing and registrations. Soothing... My last time there was this past week, and when I had to get some docs from my insurer in Edmonton, they made it so easy to receive a needed fax, and then told me I'd not have to grab another number to wait in line again, but just make myself known 15 minutes later. I did so, and in only another few minutes I had everything done. Cool, eh? As I see that some registries are not run as efficiently, perhaps we should help people go to this one rather than elsewhere.

Heads up for anyone booking a drivers' exam, the online portal for drivers' license bookings says…read moreto arrive 30min before the test, with the earliest slot being 9:00, but the registry opens at 9:00. I arrived at 8:30am for my 9:00am slot. The email you get emphasizes the importance of punctuality. By following this direction, I was apparently needlessly early. Staff got there around 8:45, which was fine, but I think either the email or booking system needs to be adjusted--for example, the first slot could be placed at 9:15 or 9:30. This would probably be better for staff too. This created a sense of confusion before the test (wondering if they had received my booking or the test would make me late getting back to work), and also wasted my friend's time who had taken the time to get up early and come with me. I also got hit with an extra charge for using my credit card when renewing my registration on an earlier day. Staff/examiners are overall polite. I've lived in provinces where the registries are not privatized, and have found the service to be more organized with more transparent pricing.

Let's get this out of the way: no one comes to these places for fun and the rates always feel…read moreexorbitant. Ok, that being said: this is one of the better ones. The decor is fascinating and that is important when your butt is glued to a chair for the duration. Immediately get a number from the red dispenser on the right. Ideally someone would tell you that when you arrive - but if not - understanding will dawn as numbers are called :P This place is BUSY with a myriad of services, and I did notice them make a visible effort to track 'who's on first'. More importantly, the people I dealt with were knowledgeable and efficient (and kind). Load your phone with a good game before you come, make sure you have all your paperwork, a treasure chest of gold, and a delicious coffee :P

They moved the guy said 2 years ago but all information on the internet and under Beddington…read moreRegistry still shows their old address. Pretty poor service and why is the Province not fining them for not updating their records.

Renewed 2 vehicles and my drivers license. Even though they are often busy they are very efficient…read moreand move folks through pretty quickly. I need a medical with my class 2 and motorcycle and because of age. My Dr. Had neglected to check off the MC part so the clerk called them and got a proper one faxed while I waited. Took very little time and I left satisfied. My experience there is that all the clerks are pretty helpful and knowledgeable.

It doesn't matter how well you drive; you will conveniently "fail" the first road test and get…read morereferred to "good" driving teacher . Creative business strategy and connections on both ends. It's clever. Find another place to take the test if you don't have money to waste.

Service lines are too long and half the wickets are vacant. This is a consistent issue with this…read moreplace, every single time. It is apparent cost cutting on human resources is adversely effecting service. Sometimes it feels worse than when it was government regulated. The area is long ready for another two or three registries to open. Hope they do so soon. More competition would surely rectify this somewhat proprietary hold on market.

Racist Asian staff I bought a brand new car and brought in bill sale insurance card and they…read morerefused to sell me a plate claiming car dealership salesman had to be present to sell me a plate . Other customers in line starred laughing. Most racist place in calgary alberta Canada had to leave a star rating but this place deserves a minus 100 star rating and should be closed down

Went in today to exchange my out-of-province driver's license for an Alberta one. The staff there…read morewas very professional and efficient; I was in and out in a short amount of time and was very pleased with how it all went. Particularly, I was happy to see that they were actively cleaning and disinfecting as they went about the business and were managing the line up well. With the COVID-19 still going about, it was clear that they were taking things seriously while still ensuring a good customer experience.

Parking 5/5 in a strip mall with lots of parking. They are next to Starbucks so parking right out…read morefront can be busy but a little further out Thea plenty of parking. Service 5/5 the staff there are friendly. They are knowledgable and they are quick so you are in and out in no time! I come to this location to renew my license and registration and even my family comes here. It's nice to go to a place and receive friendly service. And the fact that there's not 50 cranky ppl waiting for their turn. I usually leave registries angry and frustrated because I have to wait so long, but ever since I've been coming to this registry I've never left angry! I recommend this place if you want to be in and out!

Very professional I always go to this registry for all my licensing plates. I will continue going…read morethere as long as you're in operation.

Aayush provides outstanding service at New urban registry. Professional, accurate, and always…read morehelpful--he makes every process smooth and stress-free. Highly recommended.

I don't think they know what they are doing. I was there to renew my registration for couple of…read morevehicles under my name, and the lady, they called her the manager, made up an issue with the car insurance has only my initial on the first name and not my full first name which is an issue that I haven't had in the last 10 years since I had this insurance and not as well when I recently renewed by car registration an another registery close to my place

Took a road test today, you would imagine a soft spoken person to be understanding and patient. No,…read morethat's far too much to ask for. He spoke way too quietly to hear and gave directions both too early and too late. Despite that, I was able to follow them for the most part. Please reevaluate him because he told me to cut a pedestrian despite there being a stop sign and them having the right of way. He's old and bitter and should not be working in that position. He was only there to get my money and had the audacity to say see you next time like he didn't just fail me. No manners whatsoever, harsh criticism that makes you feel insignificant, and an attitude that rivals a toddler. When he entered before my exam he came in alone because he failed the person before me. If you are going to take the road test don't go here. Two of my brothers came here to test and both got failed, mind you they both now have full licenses and have had no accidents. We thought the same guy might've already retired but he's still taking people's money. On a final note he spoke horrid English. He struggled to tell me what went wrong and his grammar was subpar. I'd expect better eloquence from someone in a position with such authority.

REALLY slow.. 40 minutes before they called my number, then the clerk walked away, and didn't come…read moreback. Other employees were unfriendly and impatient.. complete overall inefficiency. So I left in utter frustration, and went up to Crowfoot Plates, where I had a seamless (and friendly) experience.. I was in and out of Crowfoot in 16 minutes, and that was with a line up!

My son did his road test on the weekend and failed as a result of his 1st attempt at of parallel…read moreparking as he "climbed the curb". Tester said it was an automatic fail. My understanding is you get 3 attempts at PP and I know my son is a decent PP.- Very frustrating at a $185 per road test- something not right here.

Thank you for showing me how to handle something I've been struggling with since summer. It's now…read moreMarch, and all I needed was two minutes of someone's time to help me. I truly appreciate everything you did for me yesterday.

In Vancouver, you will never see a store that sells just nuts and treats like the one you fine…read morehere. I am surprised that in Calgary there is a store like this. I mean its common to see a candy store but not a nut store. So at work had a fire and we were to meet at Bow Valley Square. We came here to browse and decided to go inside The Nut Man Company for some treats. Only issue is that selection is somewhat limited. Prices are reasonable We got some rice cracker treats. Healthy. .... It is convenient that is for sure.