The only dry cleaner I trust in Austin. After so many bad experiences at other places, I can…read morebreathe a sigh of relief to trust a dry cleaner again. Sometimes takes a good week to get stuff back, but it's no issue on my side.

I just had a couple of my favorite button-down dress shirts dry cleaned & pressed & they came back…read morewithin 2 days perfect for less than I pay elsewhere. With those results I can begin to trust Garnett with all my dry cleaning business!

A few days ago I dropped off and picking up cleaning at Reids, a fairly new cleaners for us. Two…read morebutton down tops were washed, starched and pressed. We were more than pleased with the quality of their work. Now we have had items dry cleaned and pressed, with good results each time. The cost of cleaning is commensurate with the quality of the cleaning outcomes.

Submitted a Carhatt WIP jacket for dry cleaning for coffee stains. They cleared those out but the…read moreproblem is at the store, the garment got more NEW yellow stains that was not there originally. I re-submitted it again for a second cleansing but once I received the garment, they said it cannot be done. My garment is damaged permanently just by trusting here.

Very clean and spacious. Many machines. Site is located in a good place. Helpful staff. A shout out…read moreto Vicente; he was very helpful throughout my visit.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

After another place shrunk my custom suit, I decided to give Reid's a try. I was skeptical, but I'm…read morehappy to say I have been pleasantly surprised. I've used them for about six months now and it's probably the best cleaners I've ever used in any city. They've fixed stuff without even charging me, took an impossible stain out of my wife's nicest cashmere sweater, and they didn't even flinch when I brought in my coat that my daughter...um...decorated.

I have been looking for a dry cleaner for years and had pretty much given up. I tried a big box up…read morethe hill that had no customer service and returned clothes that were so-so at best, and a cheaper one on Far West. I finally decided to give Reid's a try, and was incented by the fact that they pickup and drop off for no extra charge AND that they offer the first month for 50% off (offer on their website). I'm so glad I did! I piled up all my clothes and winter coats at 50% off (hey I like a deal) to get caught up on all my dirty work laundry - and will keep on even once I'm back to full price. Their rates are a little high but I prefer quality at this point in my life. Even at full price, my blouses and pants will be $7-8 and specialty wool coats and fancy dresses about double tbbut I can live with that. My heavy winter coats came back looking almost brand new, despite the fact that they had been covered will pet fur and wool fuzz balls. I have the # of the delivery guy and can simply text him for pickup or questions (they have my card on file). I see there are not many current reviews and think this place is worth a second look. I'm relieved to have found a dependable cleaner. Update: months later I'm still using them and love their drop off/pick up service and quality cleaning.

Every time I go into this cleaners there is no one sitting at the front. They are always in the…read moreback and they to wait for a minute. I stand there and I wait and I wait so today when I went in, I left and I went to cleaners. I took a cover lid in there a year ago and they had it for three weeks. That was unacceptable. They really need to work on their customer service.

BEWARE: they do NOT open at 7AM even though their posted hours are 7AM. I called and a lady from…read moreanother location (Far West) said because this location is not busy, sometimes they do not open until 8AM.. that's AWFUl. At my job, just because we are not busy at certain hours, I still have to be open. DO NOT go to this location if you expect promptness.

Walked into the cleaners on a Thursday, where two ladies were chatting away...I waited patiently…read moreand finally serviced. Gave them three dresses ( not lined) one short and two mid length. Was told to pick them up on the following Tuesday and was provided a pink slip and told that I could pick them on Tuesday morning. I did not notice that the pink slip they provided, did not have a price . I showed up on Tuesday and they were not ready and I was told to return in the afternoon. I returned in the afternoon and was told that I owed 66.00! Wow! I asked how the price was determined, she replied they are all $20 plus tax. I questioned why the price was never written on my ticket and she could not give me an answer. I also asked why the short dress was the same price as the other two. She could not give me an answer. There was nothing special about these dresses and next time, I will wash them myself or find a more affordable and customer service friendly cleaners.

Not as good as it used to be. I've had several things damaged recently. They did their best to…read morerectify the situation but it's disappointing that they aren't as careful as in the good old days.

Dirty, no bathroom, no water to wash your hands, the detergent dispenser is out of order. Machines…read morepricey even though they are disgusting and old looking. No ac or at least it didn't feel like it ( only fans). Missing ceiling tiles, dust on everything and no paper towels to clean any spills or grime from previous users. I will never come again. I used this in a pinch because my home washer and dryer aren't workimg roght now, but I will not use again even in a pinch.

Its a very small laundrymat that fit my needs. I have blankets etc. that are heavy to use in my…read morepersonal washer and dryer so instead i came here. less than $10 to wash and dry 4 king size blankets, cant beat that! lol place was quiet and experience felt like you were doing laundry back in the 90's using quarters.