Great burger, good music, delicious beer and half priced wine on Wednesday. Great service by Ross. Recommend read more

We were so excited to have a Reid's Fine Foods in our neighborhood. We all got together to try out the famous hamburger. However when we arrived today our waitress told us they don't sell hamburgers until 4:00 (or on Tuesdays). Our waitress wouldn't even ask the manager if we could order them. We left immediately . We were all so soured by the experience and we will not be back. read more

Reid's Fine Foods - New Ballantyne location - Wine Bars Near Me - Charlotte, North Carolina

Super cute, was glad they moved in close by. Stopped in for a quick look and wanted to grab a sweet treat while I was there to check it all out. Grabbed a peanut butter chocolate chip cookie and it was large and yummy and seemed fresh. This is what the 3 stars are for. I also got a little lemon and a chocolate round like stacked cupcake kinda thing, after asking the bakery attended if they thought the cakes on top of the frig case were fresher than the ones in the case and she pointed to the case. They were not. I got them home and tried the lemon one to immediately throw it away it was so dry and old. Thought the chocolate would be better so I waited till later that evening to try it and two bites in, my husband agreed, dry and old. Come on Reid's. I get that bakery items are expensive but freshness will bring a customer back. Stale goods will not. I will go back to try again for maybe a sandwich or salad one more time. Hoping for the best. But honestly the way to my heart is Cake and they failed me ~ Dang read more

Since the Ballantyne location opened I have visited five to six times--on occasion twice in a single day--typically spending between $40 and $60 per visit. As a local business owner (for over 20 years), I was genuinely looking forward to your opening and have been a supportive customer. Today's experience fell well below that standard. Today I placed an online order of approximately $50, which included two sandwiches for two people. Because the items were not labeled, I had to open both at the counter to determine which belonged to whom. In doing so, I found that my sandwich was incorrect: the bread was not toasted, was not the same bread the sandwich came with when I ordered the same sandwich the day before, and the goat cheese I specifically selected was missing. I had ordered this same sandwich the day prior without issue. It was delicious and the reason I reordered it. When I brought this to the store manager, Ruth's, attention at the front, the situation sharply escalated...and unnecessarily. Instead of addressing the error, I was accused by Ruth of being a problem and told there was a "pattern" with my orders. The only issue I raised was that the sandwich was missing the cheese. Ruth's response was shocking, inaccurate, and inappropriate. To make things worse, it occurred in a public setting with her exercising no discretion. I then spoke with the deli and Giovanna told me she knew the goat cheese had not been included. Giovanna told me that the sandwich section did not carry goat cheese at all, despite it being presented as an option when ordering sandwiches. That inconsistency is concerning from both an operations and customer experience standpoint. I ultimately just took the sandwich as prepared, but the larger issue is not the order error. It is the combination of the app menu issue, lack of appreciation for loyal and enthusiastic customers, and the hostile and public manner in which a legitimate concern was handled. read more

Great time at Reid's on Wednesday, live music, 1/2 price wine, and our server Rebecca was very accommodating and attentive to all our needs!! read more

Reid's Fine Foods - Truffle fries - Wine Bars Near Me - Charlotte, North Carolina

Tommy is the man! One of the best bartenders in the area. Great service, food and drinks. Rebekah also helped us out tonight and was wonderful. We will be back soon! read more

Zaria is the best bartender and server. She is very knowledgeable, courteous, and efficient. Her food recommendations were spot on. The place is super clean and decorated very nicely. read more

Great meat, seafood and ready-made deli! Large seating area in and out for dining in. I especially like on Tuesday-Friday from 11-2 the roasted vegi-protein- base bowls!! Freezers filled with prepared meals and many other grocery items!! Lots to choose from in the dessert section. read more

Well, I'm done with Reid's in Ballantyne. Kept trying to give them the benefit of the doubt since opening, but today was the last straw. We had breakfast a couple months ago and service was extremely slow and people standing around doing nothing, couldn't even get checked out. I have stopped in there about 5 or 6 times to pick up a salad because it is convenient, but service is always bad and food is just ok, very expensive. Today was on another level, stood in the back for probably 8 minutes waiting for someone to come out, not a huge deal. But when he came out to service me, he seemed extremely inconvenienced and rude. I asked him "is there a problem with me ordering this?". He quickly said "no just really busy", no sense of how rude he was or recognition that he was not being a good representative of a service employee. I walked out without my salad and he couldn't believe that I didn't want to over pay and get treated like crap. Convenience is nice, but I'm done and won't be back. Can't wait for Wegmans. read more

Fantastic establishment with EVERYTHING you could ever want and need. Nice selection of snacks, wine and gift baskets! Sandwiches are yummy too and staff are super helpful! read more

The Reid's in Ballantyne is a great addition to the area, great food and cocktails! Shrimp and grits is a must. Shout out to the bartender Tommy for being awesome. read more

Fantastic food, quick service and friendly staff! will definitely make this a regular visit!!

WOW........ The service at Reid's Fine Foods is the best in Charlotte!! Your experience begins with free parking (and a ton of available parking).... You are greeted by the friendliest staff in the business.... Everyone was positive and had smiles which were contagious.... The presentation of the market was pristine and the options were endless... The deli is operated by the most knowledgeable humans in North Carolina... And the service for our sit down experience (indoors or outdoors) left a lasting positive impression .... I can't wait to go back to celebrate Mother's Day as Reid's Team will make you feel like family.... Thank you for hosting my family! read more

We love coming to the Ballantyne location. We have been 3 times always on a Saturday and the music is great. Just a nice place to go for elevated food that is relaxed. read more

Becca is so sweet and made me a delicious iced latte. can't wait to be back and try their sandwiches/breakfast!

This review is for the new Ballantyne location. We have been in 3x now and each time is a pretty poor experience. There are tons of workers smiling and saying hello and the place looks great but each time I stood in front of the sandwich counter and saw at least 8 workers behind the counter and no one makes eye contact they all walking around and moving things in and out of the refrigerator but no one asks what you need. Then when we finally put order in and get it - it is completely wrong. I have asked questions like - "hey can i get a breakfast sandwich?" and no one knows the answer they all go looking for a manager. I so so hope it gets better. But for those prices - they really need to do a better job and i am so pulling for them. I still miss Deand and Deluca :) read more

Tim!!!! Nothing but five stars, Tim was the sweetest in making sure that my Mother's Day brunch was special. Thank you for finding a table for me and my two (adult) kids. Asha was also amazing, so sweet and exceptional table service. The food was amazing too, no notes. read more