Had my first routine HVAC maintenance with D&A Heating and Cooling this past Friday, and overall,…read moreit was a great experience. My technician was friendly, professional, and clearly communicated his arrival time within the scheduled window, which I really appreciated. He walked me through everything he was doing and explained his recommendations thoroughly. my After he left, I did notice that my AC wasn't cooling and was just blowing room temperature air. I gave them a call, and it turned out the unit hadn't been fully reconnected. The technician gave me a clear window for his return, came back promptly, and fixed the issue quickly. Mistakes happen, but what really matters is how they're handled and I was REALLY impressed with the communication and resolution. Great service overall, and they definitely have my business moving forward!!

My boiler's pilot was out so I scheduled an appointment with D&A. I used their service back in 2018…read moreand had a great experience. Well, this time it is the same awesome experience. Daniel was great and very professional. He showed up my house and did an excellent job. He also taught me how to relight the pilot just in case the pilot is out again. I would highly recommend this company to anyone. Thank you Daniel!

When my AC failed, Mike himself came out the day after I first called and a day where temperatures…read morewere approaching 100. While other companies blew me off until their schedule was clear (well into the next week), Mike didn't want me to suffer. He arrived on time, walked me through what he was doing, had the tools and part he needed on hand. Very knowledgeable and polite. Like any good business person, he said my 15 year old unit needed to be replaced, which is true. He did get the AC unit working and I will definitely call him to install a new unit!

Heater died and Mike and his team were able to get a new gas heater installed in just a few days…read more It wasn't cheap, but it was a big job and they did it very well. You might be able to find lower quotes, but don't sacrifice quality for a slightly better price.

Mr. Yosef is the best. He knows exactly what he's doing and takes care of business. He installed a…read morenew unit in my home several years ago and it has been problem free. I called and he came back today, diagnosed the problem and took care of it immediately. He is a good man and cares about people and helping them. We must support businesses like his. Thank you Mr. Yosef...you are the best.

I reached out to Yosef at Home Comfort Air Services via HomeAdvisor to replace a 25+ year old HVAC…read moresystem that was original to my house. He did a thorough check, advised me not to bother to add freon since the system was old. He was not pushy and stuck to the facts, even advising me to shop around and get a few more estimates to compare. Everything (estimates, invoicing) was handled electronically which I appreciate. Installation was completed efficiently, and very neatly. He explained every thing the way and was patient with my million questions. We ended up adding a whole house humidifier and upgrading to a variable motor not suggested by him, but requested by us and he advised on if he thought those made sense. He is an honest, and knowledgeable person, the kind of service person/company anyone would be happy to deal with. He will be my go to for all HVAC needs and I highly recommend him and Home Comfort.

Consistently reliable, professional, knowledgeable service. Always friendly, fast, and efficient…read more This has been our plumbing company of choice for well over five years now. No need to look any further for valuable, cost-effective, trustworthy service.

Linneer is a GREAT plumber! He responded to my request and I was able to easily schedule an…read moreappointment. He came to look for a leak in my water heater. He was able to explain everything to the buyer of my home and put him at ease. He's very personable, knowledgeable, and wasn't trying to perform unnecessary procedures.

This is a very professional company. They get the repairs done right the first time. They respond…read morequickly and stand behind their work. I have used them often over the years and appreciate the quality service.

Always responsive , fair prices Explain in detail any work…read morethat needs to be accomplished Helps to build trust

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.

Grove installed a new AC and Heating unit for me some time ago. I also purchased an air filtration…read moresystem and a whole home humidifier, which has never worked. The techs who have looked at it have cleaned a valve for a pipe coming off the hot water heater, but that didn't solve the problem. The next time they came out, they replaced the valve and told me the unit was getting water; however, I still have to run separate humidifiers in various rooms because the system does not work. That system has not worked since the day they installed it. So I called today and asked them to send a tech out to attempt to fix it yet again and I was told that I would have to pay a $124 diagnostic fee and even if they performed repairs, I would still have to pay that fee; it would not be included in the total cost like most reputable, customer service oriented companies do. Thus this review. I paid darn good money for that system and it has never worked. I have no idea why and apparently, they don't know either, even though they installed it. So, I used to think their customer service was good; however, being polite is only part of good customer service: standing by your work is the essence of quality customer service. So Grove is apparently one of those companies that install a system that's designed to bleed you dry after the warranty expires. Buyer beware, right? -I will file a complaint with the BBB and post numerous negative reviews elsewhere. Perhaps that will get their attention. Should they make good on their work, I will revise my review.

I have a water shut off valve under my kitchen sink which need to be replaced and it stuck during…read moremy DIY try. I finally gave up after several attempts with help from youtube. Then came here and broadcasted SOS. Osaro responded pretty swiftly with a realistic offer. He aslo make sure what he need to bring for my job by asking necessary info. Came to my house on the same day in the evening and finished the job in short time. Osaro is friendly and very professional. If I need any plumbing need in the future, I will call Cox Plumbing!

After addressing a shower leak in our home, Osaro will be our go-to guy for any plumbing needs. He…read morehandled the repair carefully and was reliable and communicative throughout. Best of all is his commitment to doing a great job. He helps you resolve the problem at the core, not just a band aid fix.

B McCall is a wonderful company. I rung them with an urgent plumbing issue and they responded with…read morespeed and integrity. Trust is really important with service companies and the ownership of this crew went above and beyond to earn my trust. They are the best in the area.

B McCall plumbing replaced my outdoor spigot when it froze and they did a great job. The work was…read moredone quickly and the pricing was was fair.