Estimator arrived on time, and gas line work was completed with care. Workers were able to avoid cutting drywall that other companies had included in estimates. Protected floors and cleaned up. read more

On July 1st, I called Jiffy to have a tech come out and see why my air conditioning wasn't blowing cold air. During that initial call, the person I spoke with told me there was a $229.00 diagnostic fee. *I have used Jiffy at least three other times in the past. The next day, a service tech came out and told me that I needed a specific part replaced the cost would be $249.00. I agreed to that, then the tech replaced the part, and sure enough, the air coming from the vents was cold. When the work was completed the tech had written up an invoice, but I did not see the invoice. He said "That will be $249.00" I gave him my bank card and he processed it. Then he handed me the invoice and I put it on my table. I did not look at the invoice, I thought that I was only charged $249.00 since that is what he had said prior to taking my card. Later that day I looked at the invoice. I had been charged $478.00. I have used electricians, plumbers, and pool companies in the past and every company that I have used has always applied the fee to towards the work that would be done. I read the fine print on the invoice then I went their website to see if it was stated there. ( and it was NOT) ***Statement below was taken from Jiffy's website!*** JIFFY Plumbing, Heating & Cooling Quality Improve We provide pricing & detailed estimates, so know what expect work begins. 100% Certified We provide pricing & detailed estimates, so know what expect work begins. Customer Bill of Rights 1) Reasonable Rates 2) Prices Quoted Up Front 3) Free Estimates Always 4) Work Area Left Clean 5) Minimal Disruption of Schedule & Household Routine 6) No Night, Weekend, Travel or Overtime Charges MALE About Our Company Thanks for choosing Jiffy! I called them four times to see if they would work with me on that because I am a disable widow on a very limited income. I felt that they were absolutely misleading! Every time that I called the manager was "not in the office". Then my water heater stopped working, I called Jiffy again to see if they would possibly work with me on what had previously happened and what the installation of a new water heater would be. They again said that the manger would get back to me later that day. That was 6 days ago! The manger could at least had the decency to return my Cal! Obviously, I would never use Jiffy Plumbing and heating ever again! I went with another company and I am glad that I did! read more

Jiffy Plumbing & Heating - Plumbing Near Me - Hyattsville, Maryland

Yesterday, we discovered a plumbing leak. Called a friend who recommended Jiffy. The representative, Pete Kristiansen happened to be in our neighborhood and stopped by. Within minutes, he was able to stop the leak, advise what our next steps should be and approximate cost. He put us at ease, was extremely efficient and we couldn't ask for better. Would highly recommend! Thank you, Pete! read more

We have used them several times and have anyways been very happy with Jiffy. We recently purchased an older house and have used them for seasonal maintenance of the AC and boiler and tankless hot water heater; upgrading the radiators; and for repairing the central air conditioning. Whenever we call they have been responsive. Recently when our Central AC went out in the middle of the summer, I called in the afternoon and they were still able to get someone out and fixed our air conditioner early the next morning. When I asked about upgrading our radiators to a zoned system, Pete suggested an alternative that was far less expensive and works great. Highly recommended. read more

If you need an outstanding plumber, go to Jiffy, plumbing and heating and ask for Pete Kristiansen. Pete is a master plumber and master gas fitter. He is also master HVAC. ARI certified. He knows his business, he is fast, he is professional, and he's a pleasure to work with. Office number: 301-:277-911 Cell: 240-869-8855. S cohen read more

I've had several fixes performed by Jiffy and found them responsive and easy to deal with. Pete, who has been the primary service tech at my home, is very knowledgeable and doesn't try to sell me things or services I don't need. read more

Pete from Jiffy was my third estimate (my neighbor suggested i call him) after two other companies told me I needed a new boiler. Pete said that wasn't so - just flush the system and repair as needed - saved me over $10,000! Nice to find an honest company! read more

Jiffy handled my gas installation to my home, including range, furnace and fireplace. The techs were courteous and professional, and they performed quality work. The office was prompt in answering my questions and keeping me informed on progress. Very pleased with the experience. We will call them again for our future needs. read more

I hired them recently for a very small task--capping a gas line when we switched to an electric range. It's a 10-15 minute job tops, with an inexpensive part. It was only AFTER the technician was here and saw the job that they told me that they have a $295 minimum on gas work. They failed to disclose that in either of the two calls required to schedule the job. Neighbors have said they got lines capped for much less than that. The guy who actually did the work was great, but of the many contractors I've hired in the last 20 years Jiffy is the first and only one that had a minimum cost they didn't declare up front. read more

I received an immediate over the phone reply to a message. Peter K. of Jiffy spent considerable time talking to me about the problem, considering possible solutions within his company, as well as potentially going out to a specialized firm to help locate a leak underground. Ultimately, he provided a recommendation which allowed us within 24 hours on our own to identify the source of the underground leak. he checked in continuously by text to see how things were going and was just a godsend in terms of analyzing the problem that had been ongoing for over two months. A wonderful guy to work with, very highly recommended. read more

It was my fault to not ask for a quote before the plumber arrived. I made a quick call and found another plumber that did the job for 1/4 of the cost. Flat fees should always be viewed with suspicion. Also, the tech badly needed a shower read more

I have used Jiffy for well more than a decade, dozens of times, but the service has definitely taken a nosedive in recent years. Many examples, but the most recent is I asked for an estimate for a simple under the sink drain connection for a bathroom and to fix a leaky hose spigot. The estimate I got back was $375 for each, or $750 total. I asked them to explain how they got such a crazy estimate for such a simple job, and got a vague rambling explanation that made no sense. I ended up doing the work myself, spending $11 in parts and 40 minutes of my time. Their 'Customer's Bill of Rights' is a relic from another generation. Goodbye Jiffy, thanks for the memories. read more

I've been using Jiffy for 18 years and I've always found them to prompt, knowledgeable and reliable. Last week I called on Friday about my furnace that was on its last legs. Pete came out right away and diagnosed the issue and gave me options. I opted for a new furnace and by Monday it was installed and working perfectly. Thank you, Jiffy! read more

I have two decades of experience with Jiffy, and they get the work done promptly and professionally. A special shout out goes to Pete, their HVAC guru, for his consistent willingness to go above and beyond. Example: On the coldest day of the winter (so far), he walked me through how to restart my boiler on the phone, gratis. Thanks! read more

Pete came to our home on a Saturday and immediately started his detective work regarding our water heater alarm. We were impressed by his assessment of our entire plumbing situation; he explained what we needed to address immediately and potentially in the future. His assessments about what we knew to be correct were all spot on, and he educated us about some things we did not already know. He saved us a lot of money, time and frustration. After all of our present concerns were addressed, he even called back to follow up until we felt comfortable that everything was OK again. Thanks Pete! We really appreciated your professionalism and care. read more

Over the years, I have hired Jiffy Plumbing & Heating for several projects, ranging from minor repairs to major installations including a water heater replacement and a major A/C zone replacement that required a crane to swap equipment on my roof. From the straightforwardness of doing business with my point-of-contact, Pete, to their competitive pricing, attention to detail, and commitment to site cleanliness, they have consistently exceeded my expectations. I have full confidence in their expertise and would not hesitate to hire them for future projects. read more

We've used Jiffy for years, and they never disappoint. Just had a mini split A/C installed upstairs, and they did a fantastic job, despite some complications due to the layout of our house. It was also going to take longer than anticipated (because of said complications), and when the workers found out we'd been hoping to leave town that night, they stayed well into the evening to finish the job rather than make us postpone our trip another day. Plus, while there Pete noticed something else awry just by the sound our main A/C unit was making, figured out what the problem was and fixed it on the spot. These guys really do a wonderful job, I can't imagine using anyone else. read more

As an update to my last one-star review, I have now called Jiffy Plumbing four times over the past three weeks (12/30/2022, 01/06/2023, 01/09/2023, 01/18/2023) just to get them to send me an itemized invoice of the work they performed in December 2022 so that I can pay them. Yes, you read that correctly: I have been calling them repeatedly just so *I can pay them*! Each time, they say the same thing: "we'll send you an invoice by the end of the day." Three weeks later and I still haven't received an itemized invoice for the work they performed. It's sad that I have to keep a log of each time I call them and explain the same thing: "Can you please send me an itemized invoice so that I can pay you." I don't know of any other company who clearly doesn't want to get paid by their customer. It's mind boggling. Free advice to anyone who is reading this: go with another plumber/HVAC company. This one is not worth the hassle or poor customer service. read more

This company is awesome. I originally worked with Pete Kristiansen for the DC lead pipe replacement program but DC Water was a blunder. Pete helped out a lot to push the process although it ended with DC Water sending me to a different program and they used a different contractor......... Unfortunately the contractor DC chose to hire did not install my new water line per IBC and DCRA code. Wish I was able to use Jiffy. Later I was able to hire Jiffy to instal my new ice maker line for the fridge. Chris Mills did an excellent job and I would definitely hire Jiffy again. read more

We've used Jiffy twice now and had an excellent experience each time. We had a drain installed because our basement kept flooding and more recently for a ceiling leak. Both times, Pete went above and beyond for us. He explained everything thoroughly, talked through what he was doing, and followed up with us to check in and make sure the issues were resolved. Everyone at Jiffy has been incredibly responsive - our ceiling leak was minor but Pete came out the next morning to check it out. The drain installation was painless and ever since they did the work, our basement hasn't flooded once. Jiffy is definitely our go-to for plumbing! read more

We had an issue with our water heater (no hot water), on a Saturday, and called Jiffy. We are very happy with the service. Pete first tried to help with suggestions over the phone, but when that didn't fix the problem he was at our house in less than two hours. Pete is knowledgeable, helpful and pleasant, and in a very short time our water heater was working as it should (and at a very reasonable cost, especially for weekend work). Pete even called the next day to follow up. We very highly recommend Pete and Jiffy Plumbing and Heating. read more

on the plus side Jiffy will not charge if they visit and cannot fix anything. i called them to snake a blockef kitchen sink over the weekend. They asked $770 for this!! i said no thanks - they appear to be willing to bargain - not a good sign really - but we could not agree on a reasonable price. I bought a snake for $40 and fixed it myself - saved over $700 in a couple of hours. read more

We had a very odd experience with this company after they were recommended to us by a chimney sweeper to come make some repairs to our gas fireplace. The tech who arrived was friendly and spent a good deal of time trying to diagnose our incomplete combustion issue, and cleaning the ceramic logs. However, he seemed overly confused by the log placement and could not find any information on how to replace the logs, despite returning to his truck and spending almost an hour doing something, I'm not sure what. Eventually he said he would return the following day with a manual. He never came back or contacted us again (this was now more than a month ago). In the meantime, I decided to look up information on the fireplace based on the serial number we had both found on a metal tag at the back of the unit. It took me about 10 minutes on Google to find the proper manual with step by step instructions for log placement. I'm not sure why the tech struggled so much to do this, and now I wish I had done that Googling while he was here to help him out. I just assumed that as a professional he would already know how to find this information and I should stay out of his way. Clearly, that was incorrect. Jiffy never billed us for his time so I can't be too upset, but between the lack of basic knowledge of what seems to be a pretty common gas fireplace, and literally never coming back to finish the work despite assuring us that he would, this is definitely not a company I'm going to try working with in the future. It seems like their techs need more training and their office needs more organization. read more

I had been a Jiffy customer for years. I had them install a vessel basin sink in my bathroom. After a little over a year it began to leak from the bottom. I had a different plumber come take a look at it. He showed me that Jiffy's plumber had installed a sink that unbeknownst to me had a hole in the bottom of it! Instead of telling me that there was a hole, Jiffy's plumber just plugged the hole with silicon and installed it anyway and charged me hundreds for the privilege! The hole was so obvious there's no way could not have seen it! I contacted Jiffy by phone and email several times and sent them pictures and they never even bothered to respond. read more

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Jiffy Plumbing & Heating has consistently taken care of all my residential plumbing and HVAC needs. They are available when needed - including weekends - and competent, competitively priced (or better), and courteous. I have used them for several years and gladly recommend them to others, including real estate agents I work with and my personal friends. I have found that their technicians and their office employees are knowledgeable and friendly. I am grateful for them! read more

We had a tankless water heater that needed to be replaced. To their credit, Jiffy came out after it had just snowed to diagnose the problem - for which they charged an initial fee ($185) and quoted a fee of $675. They suggested we purchase the replacement tankless heater, which I did. Once it came, I had them come out to install it and add flush valves. Plumber was here for less than 2 hours 45 minutes and charged $1500 (I had bought the water heater) and had me call an electrician to finish the installation (another $300). I called to complain about the fee and left 5 messages. Finally spoke to the GM who said he'd get back to me by the end of the day and never did. Called again and left a message. Still haven't heard back. I would definitely avoid using them. read more

This business is dedicated to providing top services to customers. The experience in having Jiffy in my home during AC & Heating need is without the best service ever. Thank you for responding quickly to our request. read more

I have been trying to contact the company after they came out and snaked a drain for us a few days ago. None of the numbers is in operation. The scope of work was focused on unclogging the drain at the washer, and ensuring that water from the kitchen above drained easily. The kitchen sink ran fine, but the washer still wouldn't drain after the service, so we initiated service to the washer manufacturer thinking the problem was there. The washer tech came out and showed that there is still water in the drain. I selected Jiffy because they had some positive comments on various sites, but I'm questioning those and myself after not being able to contact anyone. All four phone numbers are not operational, and the website is down. Beware. read more

Zero stars, plumber came to give estimate we made an appointment for a week late to do install, he never showed, never answered his phone, call company they say he is on another call and cant make it, all this after he said he would show first thing in the morning and asked how early do i wake up, they SUCK read more

5-star service from Jiffy yet again. I had mildewy smell coming from a terminal vent in my home office and couldn't figure out what was causing it. There were no water leaks near the vent, in the ceiling, or in that room in general that would cause the smell, so I called Jiffy. As always they had someone available to help and they even sent one of their most experienced technicians, Pete, the very next day. Despite only servicing the Northern MD area Pete kindly drove to Southern MD to check things out. He both called and texted letting me know when he'd arrive and came within the estimated time window. As soon as he arrived he got straight to work checking the HVAC system from attic to basement. While looking at the blower he noticed I was using a filter with extra layers and said this disrupts airflow. He explained how weaker airflow causes condensation to build up on the coils and mildew can start growing in the ducts as a result. The first place it'll show up is where the terminal vents are. He recommended I remove the filter and run the system with the fan to air it out, then switch to filters without extra layers going forward. He said this will not only prevent buildup but be better for my blower in general because it won't have to strain itself pushing air through the system. He said I'd notice an improvement "right away". He was absolutely right! Nearly 2 weeks later the smell is completely gone! Best of all, Pete didn't even charge me for his visit because the cause was my air filter and not an issue with the system! I've been a Jiffy customer for over 7 years and will always recommend them for both HVAC and plumbing service. read more

I had a good experience with Chris today. He is very knowledgeable and thorough. I definitely trusted his recommendations. I will reach out to Jiffy for my plumbing needs in the future. read more

I have used Jiffy several times over the past few years. I had always had a positive experience but, the last time I used them, I had to be very persistent to get them to repair the drywall in the basement that was unnecessarily cut out. Overall, they are reliable and come weekends and holidays. read more

Jiffy Plumbing & Heating - Plumbing Near Me - Hyattsville, Maryland

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We worked with Jiffy for a little over five years. They used to come out on a relatively reliable schedule. They were able to schedule an emergency furnace replacement overnight, replaced a slowly leaking tank water heater with a tankless on-demand system, and did annual maintenance along with some plumbing. The quotes for replacement seemed reasonable. On the downside, the plumbing services seemed expensive and they always seem to need to come back to fix something that they didn't do correctly (e.g., routing the water heater condensate into an acid neutralizing trap; not realizing a shut off valve on a water line had a leak; etc.). I would have given them 4* based on our experiences but will have to downgrade this significantly. This Fall I spent a long day waiting for maintenance on the water heater (that they installed) and the furnace (that they installed) and only sent out someone who thought we wanted a tank water heater flushed (even though we, as they should know, do not have a tank water heater anymore). After asking why no one appeared I got a nice quick response from Pete K. who apologized and listed a few reasons why they are having staffing issues. It was followed up by someone from their office who suggested that the error in communication was due to my wife not understanding the difference in a regular water heater and a tankless water heater (nice one, Jiffy!) and we got a new date for a rescheduled appointment. Another long day at home, another set of no shows. As the old joke about ambiguous remarks in reference letters go: "You'd be lucky if you get them to work for you!" read more

I met with nearly a dozen HVAC companies to find a solution for a unique room in our home. Pete is honest, thoughtful and highly competent. They submitted a very fair bid for a well-designed solution so we went with them. The completed the job in a timely and professional manner. I appreciate their attention to detail and desire to make sure everything looked and operated without issue before wrapping up and sending a bill. read more

We had a bad day at our house when we found sewage had backed up into our basement bathtub. Devon and Enrique were here within hours and solved our problem. They were super professional and did a great job. Thank you so much! read more

Used them for years at my home and my rental properties. This last time was a completely different and unpleasant experience. I called for no heat on a system they installed. They came at 5pm after getting call from them at 8am that I was second stop. Manager said tech had part on truck, he did not. Tech said never told office he had the part. Tech had to come back the next day with part but needed $239 diagnostic fee. I asked manager if I can pay whole thing tomorrow since I have no heat and tech needs to come back with part he said was in truck but was not. Manager says if I do for one I'll have to do for all...WHAT!? The part was under warranty but both visits cost me over $500. Both visits took less then an hour total. Again used them for years but never again. Seems things have changed over there. read more

I called because sewage was coming up through my basement shower, flooding the bathroom; gross. They sent someone out to look at the issue and that person said I needed my sewage line cleared. Oh, I should mention that they were prompt and professional. I said OK and he got to work and ended up charging $650. I was happy to pay it to keep sewage from going the wrong direction. Afterward, it turned out that none of that work fixed the issue. I called them back to explain the problem and they politely offered to send someone else out to take a second crack, at a $200 discount, and this time they would use a camera to look. I asked about the cost of getting an assessment to figure out what the issue actually is and how much it might cost, but they would not give me any indication. I'm not extremely experienced in plumbing, but after having paid them $650 and, essentially, not gotten anything for my money, I am pretty hesitant about calling them back to do more work when I won't even get the option of weighing the cost before being given the bill, especially considering my problem may or may not be fixed this time either. If this camera could see down the pipe to determine the issue, I think I should have been told about that when they did the clearing, not later now that the line will have to be cleared all over again. By the way, contrary to their website's claims, I could not get a free estimate or a price quote up front, even after asking specifically for them. They do not guarantee drain work, I was told. Maybe that caveat is on the website somewhere. Now, this may all be typical for this type of work so take that into consideration when seeing the two stars (Yelp calls two stars "Meh" and that's kinda how I feel). I have my doubts, but I really don't know. I just thought I'd share my experience and let people decide on their own if this is acceptable or not. read more

Used them for years but never again. Service has significantly deteriorated. They charged me an insane amount to replace two hoses in a dishwasher, which then was completely broken after they left (before they came it was leaking but worked). They refused to address the issue. Avoid using them! read more

I called and told them I was having an issue with my electric hot water heater. It keep tripping the circuit breaker. They asked if I wanted someone to come out, so I said yes and they asked if i wanted a morning or afternoon appointment, I said morning. The day of the appointment, the technician didn't call until almost 4 pm to tell me he was on his way. When he arrived, he quickly looked and told me I had an electrical problem, not an issue with the hot water heater. I called an electrician to come out, and per their review it was not an electrical issue. It was the hot water heater, this company scheduled their plumber to come out and per his review it had to be replaced. They replaced it and it worked. Difference between Jiffy and the plumbing company that actually completed the work: Jiffy showed up late. Other plumbing company showed up on time, diagnosed the issue and in addition, made sure to wear boot covers whenever entering the house so not to bring dirt in. read more

I am surprised I have not written a review of Jiffy. A year or so ago we decided to renovate our gas fireplace. We wanted to have a fireplace with a remote control. They installed a beautiful fireplace with a remote on and off and a temperature control. And, recently our furnace went out. We had a contract with another company for "priority service" but they couldn't come out. But Jiffy sent out an employee, he rigged a temporary (but safe) heat vent and the next morning we had the heat back on. Very awesome service from Jiffy. read more