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    Reitmeir's Werkstatt

    4.3 (60 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Reitmeir's Werkstatt

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    25 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Reitmeir's Werkstatt Photos

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    3 months ago

    Wonderful service. Jeff fit me in and gave me his honest opinion on what was going on with my Volvo.

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    3 years ago

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    Jeff R.

    Thank you for the kind review. Our door is always open....

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    Page 1 of 2

    Ask the Community - Reitmeir's Werkstatt

    Do you also do smog tests?

    Thank you for the question, unfortunately we do not do smog tests

    View All 3 Questions

    Review Highlights - Reitmeir's Werkstatt

    Jeff Reitmeir took charge of the situation and he personally returned the car to my mother-in-law's home in Palo Alto.

    Mentioned in 19 reviews

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    America's Tire

    America's Tire

    3.9
    (1k reviews)

    America's Tire is a great family business that is trustworthy. We frequently choose this business…read morefor tires and appreciate the straightforward service and their sole focus on tires. It reminds me of other family run businesses like In and Out and Chick fil A where you're valued as a customer, the prices are always fair, and the quality & service stands out. First time at this Mountain View location for tire rotation and it was relatively quick as we had an appointment.

    Had an appointment scheduled weeks out to get a punctured tire patched -- rear passenger side…read more Simple job. Show up on time and the rep (Robert) immediately says he won't repair it. I push back and ask him specifically which puncture is actually causing the leak. He starts checking and finds out the one near the sidewall isn't even the issue -- it's the other punctures. So now the original reason to refuse goes out the window. Then he pivots. Goes over to my front driver side tire -- completely different axle, opposite corner of the car -- and says he won't service my vehicle because of the condition of that tire. Points to a specific line in their internal policy: "2/32 Inches or Less." I read it right there in front of him. That row describes what they can and can't do with a tire that IS itself at 2/32" -- it says nothing about refusing to patch a completely separate tire on a different axle. He misapplied his own policy. Also worth noting: that same policy line has a green checkmark under "Inflate" -- meaning by their own chart they'd inflate a 2/32" tire but won't touch a perfectly separate tire on the other side of the car. Make it make sense. I asked him to put the refusal and the reason in writing. Wouldn't do it. Just kept pointing at the policy -- the same one that doesn't actually back up what he was saying. And here's the part that gets me -- if it's a safety issue, why'd you let me drive off? No waiver, no documentation, nothing. Just sent me on my way with the puncture still in the tire and the "unsafe" tire still on the car. That's not a safety call, that's a sales call. Posting the policy photo so you can read it yourself. Filed a complaint with the California Bureau of Automotive Repair. If this sounds familiar at this location, you can do the same at bar.ca.gov.

    America's Tire

    America's Tire

    4.5
    (294 reviews)

    I've been to other America's Tires locations before, but this was the first time I actually booked…read morean appointment in advance for service at this particular branch. Since it was conveniently located near my workplace, I figured it would make things easier and save me some time. I brought my car in for a simple balance and rotation service--nothing major, just routine maintenance to keep everything running smoothly. It was a Friday evening, so I wasn't surprised to see that the garage was pretty crowded with cars. In the past, I've made the mistake of walking in without an appointment and ended up waiting for hours, so I've definitely learned my lesson. Scheduling ahead of time really makes a difference, especially going into the weekend when most people are trying to squeeze in last-minute car maintenance. The young gentleman who assisted me was friendly, professional, and welcoming from the start. He explained the process clearly and gave me an estimated wait time. Even though the shop was busy, the service only took about 45 minutes, which was actually faster than what they initially predicted. I appreciated that they managed their time well and stayed efficient despite how packed the garage was. Overall, I had a great experience. The convenience of the location, the courteous customer service, and the quicker-than-expected turnaround time made the visit smooth and stress-free. I really appreciated the service and will definitely consider coming back to this location again in the future.

    I had a great experience at America's Tire on El Camino Real in Palo Alto. I initially went in for…read morea new tire and was helped by Brian, who was extremely professional, knowledgeable, and helpful. He really took the time to explain my options and made the process easy to understand. During the visit, I realized my tires were still under warranty through Sam's Club. I ended up canceling my service at America's Tire, and they refunded me without any issues. What really stood out was Brian's attitude. There were no hard feelings at all. He told me his offer would still stand if I decided to come back and remained just as professional and pleasant throughout the entire interaction. After driving to Sam's Club, I found their prices slightly more affordable due to the warranty, but the difference wasn't significant. Ultimately, I decided to come back to America's Tire purely because of the outstanding customer service. Brian made such a positive impression that it outweighed the small price difference. I even had the option of going to Costco or Sam's Club, but I chose America's Tire because of how well I was treated. When I went back Brian was not available but Alejandro helped me out with the same level of professionalism. They replaced all four tires in less than 30 minutes, and the pricing was very comparable to Costco and Sam's Club. I literally came back because of the customer service alone. If you're looking for a new set of tires and value professionalism and great service, I highly recommend checking out America's Tire on El Camino Real in Palo Alto.

    Skip's Tire & Auto Repair Center

    Skip's Tire & Auto Repair Center

    3.9
    (249 reviews)

    Needed a four new tires and asked Mike whether they price-matched. He said yes, and we ended up…read moregetting our Nissan rogue aligned and four new Cooper Endeavors. SUV runs great and we're headed for the Oregon coast! No need to go back and forth to Costco. Thanks guys!

    I've been ordering tires online from the same place for over a decade. I've never had a problem…read morebefore. I've also never been to this installer's location before. I ordered on Friday and instead of scheduling my appointment for the first available slot (which was shown as the next day) I scheduled it 5 days out (the very next Wednesday at 9:30am) Upon arrival, the technician took my name and phone number down. I also wrote down the make and model name of the tires I ordered. And he tells me It'll take around 1.5 hours or so as I'm the only appointment they have so far and the only vehicle they have ready to work on. A few minutes later the manager comes back and takes my information, again, after I already provided it all to the tech. The manager then tells me he doesn't know if they have the tires yet, and asked me if I got notification they were delivered (I've never gotten confirmation ever for any order shipped to the shop, because I'm not the person receiving the tires, they get sent directly to the shop) Yet still, the manager tells me it will be about 2 hours or so and sends me on my way. About 5 minutes after leaving I get a call saying they don't have the tires and can't work on the vehicle, so I need to come back and pick it up. When I got back, I told the manager that they should be aware of whether they can install tires for their appointments or not for the day. They opened at 7:30am, and my appointment was 9:30. They could have called me to let me know not to come in. They could block off their schedule and not allow bookings unless it's more than X number of days out to account for extra shipping time, etc. They could have told me they would check the shipping and that they'd arrive later today so I can leave the car there and they'd let me know when the tires were delivered/installed. There was so many options available but the manager refused to take any responsibility. When getting in the car to leave, my partner was walking back to her car and head the manager call me an idiot. Seriously dude? I was never rude, understandably dissatisfied, but never raised my tone, spoke ill, or cursed at all. This dude should not be in charge of or have to manage anything when he clearly can't manage a basic customer interaction. I drove 45 minutes one way to get there on time for my appointment. My partner drove 45 minutes so that we could leave the car there for them to do the installation. We both had to drive separately, another 45 minutes each, to get back home. Overall, 3 hours of our collective time was wasted due to something incredibly simple and easy for any one of Skip's corporate engineers to implement, or a QA person, or a customer service representative, or a simple AI assistant that scans tracking numbers and flags appointments that are scheduled before estimated tire delivery. I will NEVER go back to this location, or any "Skip's Tire" shop. Do better. Hire better people. Take responsibility. Don't waste peoples' time. And don't verbally insult or assault your customers. AND FOR THE OTHER YELPERS OUT THERE: READ THE BAD REVIEWS AND UNDERSTAND THIS IS NOT THE PLACE YOU WANT TO TAKE YOUR CAR. I WISH I READ SOME OF THESE OTHER REVIEWS LIKE THE ONES FROM William M, Pierre J, Jay A, Negar A, Zhaidar T, and Gabe U.

    Reitmeir's Werkstatt - tires - Updated June 2026

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