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    Rich's Tire Services

    4.5 (497 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Rich's Tire Services

    Tire installation

    Tire repair

    Oil changes

    Routine automotive maintenance

    Auto brake repair

    Rich's Tire Services Tires Photos

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    Recommended Reviews - Rich's Tire Services

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    My car with almost new safe tires  at Riches tire !
    Kevin A.

    I highly recommend this tire shop they are Professional tire people and know their craft ! They are fast and priced fairly using a excellent tire I live 38 miles away and this is where I buy my tires or if I have a question these guys will help ! There is a good food truck on site with tables while you wait

    Fixing our tire -- see the long nail next to the pliers?

    We usually get our tires fixed at Costco, but they were busy today. I checked in Yelp and found this place a few blocks away. We pulled in, and within a few minutes, they sprayed some bubbles on the tires, asked me to slowly back up, found the leak, jacked up the car, pulled the nail, and plugged the hole. Literally 10 minutes after we pulled in, they fixed the leak! $20 ... I thought it was a good deal even though Costco would fix the leak for free.

    Car tire
    Anton U.

    I called this business and spoke Alejandro and the staff of this place. The guy was very clear and thorough about the prices and quoted me a really good price and I was blown away by their business motto. Service was less than 30 min and got me on the road in no time i highly recommend these folks trust me you will satisfy yourself and will save a ton of pain in the long run. Thank you, guys again best in little town of Mount View and neighbors go say hello to them too...

    Tire balding

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    4 months ago

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    Photo of Deep M.
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    1 year ago

    Very quick and efficient employees and staff members. Fixed my tire, made sure everything is working fine and filled up air in all tires.

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    1 year ago

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    3 years ago

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    2 years ago

    Great service and very friendly. Can tell that they prioritizes the customer's safety. Would highly recommend!

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    11 months ago

    Great service! Quick repair on removing a nail and inserting a plug. Not to mention a good price! Thank you!

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    2 years ago

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    2 years ago

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    Photo of Hiral P.
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    2 years ago

    Excellent fix for a nail in a 2 month old Michelin tire. Great work and fast! I appreciate it!

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    2 years ago

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    2 years ago

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    Photo of Ben D.
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    1 year ago

    great place. the only place to go when you have a nail in your tire, which seems to happen a lot in Palo Alto...

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    3 years ago

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    2 years ago

    I always come here when I need my tires repaired. I've purchased a few tires here over the years. They are fast and friendly. A+

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    3 years ago

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    2 years ago

    They were open on the weekend and fixed my tire in minutes! The price was fair and extremely convenient

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    4 years ago

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    3 years ago

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    Page 1 of 13

    Ask the Community - Rich's Tire Services

    Review Highlights - Rich's Tire Services

    Had a nail in my tire and it just happened to be on a Sunday evening at 5p when most shops were closed.

    Mentioned in 34 reviews

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    America's Tire

    America's Tire

    (1k reviews)

    America's Tire is a great family business that is trustworthy. We frequently choose this business…read morefor tires and appreciate the straightforward service and their sole focus on tires. It reminds me of other family run businesses like In and Out and Chick fil A where you're valued as a customer, the prices are always fair, and the quality & service stands out. First time at this Mountain View location for tire rotation and it was relatively quick as we had an appointment.

    I placed my tire order and scheduled my installation appointment six days in advance for 8:00 AM at…read morethe Mountain View location. Earlier today, America's Tire even sent me an appointment reminder confirming that everything would be ready for my 8:00 AM appointment, including instructions on where to park when I arrived. That level of confidence would be fine if the store actually had the order ready. Instead, the night before my appointment, I received a call telling me that not all four tires were in stock. That is unacceptable. This was not a same-day walk-in. This was not a last-minute request. This was an order placed almost a full week in advance with a scheduled appointment. If inventory was not complete, that should have been identified and communicated well before the night before the appointment, not after I had already planned my Saturday morning around an 8:00 AM installation. The most frustrating part was the handling of the call. Luis was unable to provide a clear timeframe for when the fourth tire would be available and came across dismissive instead of solution-oriented. When a customer's appointment cannot be honored because the store failed to have the order ready, the bare minimum should be clear communication, ownership, and urgency. I had to escalate the issue to Robert, a senior manager, who was finally able to provide a more realistic update and estimated the tire would be available around 10:00 AM-ish. I appreciate Robert stepping in, but it should not take escalation to get basic accountability. The issue is not only the missing tire. The issue is the breakdown in process: America's Tire confirmed my order. America's Tire confirmed my appointment. America's Tire sent an appointment reminder saying everything would be ready. Then America's Tire called the night before to say the order was incomplete. That is a failure in inventory control, appointment management, and customer communication. If a business is going to ask customers to order ahead, schedule an appointment, and follow specific arrival instructions, then the business needs to honor that process. Otherwise, the appointment system is just theater. Very disappointing experience from a company that should know better.

    America's Tire

    America's Tire

    (293 reviews)

    I've been to other America's Tires locations before, but this was the first time I actually booked…read morean appointment in advance for service at this particular branch. Since it was conveniently located near my workplace, I figured it would make things easier and save me some time. I brought my car in for a simple balance and rotation service--nothing major, just routine maintenance to keep everything running smoothly. It was a Friday evening, so I wasn't surprised to see that the garage was pretty crowded with cars. In the past, I've made the mistake of walking in without an appointment and ended up waiting for hours, so I've definitely learned my lesson. Scheduling ahead of time really makes a difference, especially going into the weekend when most people are trying to squeeze in last-minute car maintenance. The young gentleman who assisted me was friendly, professional, and welcoming from the start. He explained the process clearly and gave me an estimated wait time. Even though the shop was busy, the service only took about 45 minutes, which was actually faster than what they initially predicted. I appreciated that they managed their time well and stayed efficient despite how packed the garage was. Overall, I had a great experience. The convenience of the location, the courteous customer service, and the quicker-than-expected turnaround time made the visit smooth and stress-free. I really appreciated the service and will definitely consider coming back to this location again in the future.

    I had a great experience at America's Tire on El Camino Real in Palo Alto. I initially went in for…read morea new tire and was helped by Brian, who was extremely professional, knowledgeable, and helpful. He really took the time to explain my options and made the process easy to understand. During the visit, I realized my tires were still under warranty through Sam's Club. I ended up canceling my service at America's Tire, and they refunded me without any issues. What really stood out was Brian's attitude. There were no hard feelings at all. He told me his offer would still stand if I decided to come back and remained just as professional and pleasant throughout the entire interaction. After driving to Sam's Club, I found their prices slightly more affordable due to the warranty, but the difference wasn't significant. Ultimately, I decided to come back to America's Tire purely because of the outstanding customer service. Brian made such a positive impression that it outweighed the small price difference. I even had the option of going to Costco or Sam's Club, but I chose America's Tire because of how well I was treated. When I went back Brian was not available but Alejandro helped me out with the same level of professionalism. They replaced all four tires in less than 30 minutes, and the pricing was very comparable to Costco and Sam's Club. I literally came back because of the customer service alone. If you're looking for a new set of tires and value professionalism and great service, I highly recommend checking out America's Tire on El Camino Real in Palo Alto.

    Rich's Tire Services - tires - Updated May 2026

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