Along with many other stylists, mine is leaving. I had a $52 deposit on my next haircut. No one…read moreanswers the phone or returns my calls. Online requests for a return on my deposit have gone unanswered. UPDATE: I just got a receipt stating that I will be getting a refund.

Great service, quality products, professional and competent hair services...Highly recommendread more

I went for the Hair Spa, and it was amazing! Super relaxing, the vibes were immaculate, and the…read morestaff were so welcoming, friendly, and kind. And my hair was amazing afterwards. I can't wait to go back!!

Unfortunately, had a horrible experience with my hair here. Showed inspiration photos, showed a…read moreTiktok to show how I wanted movement in the hair and how I'd like the face framing pieces. Provided as much detail and information as possible but left very disappointed. Chloe was my stylist and although is so sweet, I was really disappointed in the work done on my hair.

Excellent experienced stylists John and Katrina, good listeners /interaction /communication with…read moreclients. Much better VALUE than other big name, popular Salons in central to West Madison . Best available , attention to detail in the art and science of color/highlighting. Reception is ALWAYS kind and helpful. Prices are reasonable , considering the HIGH quality of services. Vibe is relaxed/pleasant. Always positive attitudes and I am happy to go back. Many thanks and much appreciated to all!

I'm in Madison for a work trip, and they were able to get me in very last minute for a mani/pedi…read more Patricia was amazing, she really took her time on my rainbow manicure (designed to match Carey Mulligan's in Promising Young Woman), and was very generous with her foot/leg massage during the pedicure. On top of this, she's great to talk to and has a really fascinating personal story! Great way to spend my day off.

This salon is the place to go to get away from it all. Cutting Edge's owner, Debbie, and her team…read morewill cheer you up no matter what type of a day you've had. The staff follows all the trends and can create any style you desire. Your entire family will get hooked on getting their hair done at Cutting Edge. Great product selection as well. You'll be sure to leave feeling amazing--and relaxed. What better combo could you ask for?

Debbie was very attentive to my problem hair. I often go a year without getting a cut but I…read morecouldn't tolerate my hair anymore. She did a fantastic job. I will return in about 3 months for a trim.

Lauren, a student stylist at the Institute, did an amazing job! She really took the time to listen…read moreto what I thought I wanted, but also wasn't afraid to gently suggest a lighter color than I had originally chosen. I'm so glad I trusted her expertise because the results turned out even better than I imagined. My hair looks healthier, feels healthier, and for the first time in a long time, I feel like I have a true style instead of just a haircut. Lauren is talented, professional, and has a great eye for what will work best for her clients. I highly recommend booking with her!

I had a generally positive experience overall. I have gone to cosmetology schools to get my hair…read moredone for years like 25 years so I know what to expect. The staff and students were friendly, and the check-in/check-out process was easy. The tables at the hair rinse/wash stations were a little different than what I expected, but they were actually a nice setup. I had a full highlight and haircut done. The three students who worked on my highlights were all very kind, and the highlights themselves turned out well. However, the entire appointment took almost 6 hours when quoted 3 hours, which felt very long. During my visit, several students were openly talking about how many hours and days they still needed to make up before graduating in September, which felt somewhat unprofessional to hear as a client. The student doing my service seemed somewhat distracted and unsure at times about certain steps, although the work she completed was done well. There were long waits during the lightening and coloring process, and during those waiting periods no one checked in to see if I needed anything. The haircut portion was not completed by the student assigned to me because she was unsure how to do it, so the instructor, Amy, ended up finishing it. After my color was rinsed out, I still noticed hair dye left on my neck when I left. Toward the end of the appointment, the student was informed she had another client scheduled, and she became very flustered. She told me she could not blow dry my hair because she had another client waiting. By that point, I needed to leave soon anyway, but because the appointment had already run so long, I ended up leaving late and was delayed getting to another place I needed to be. I also understand this is a school and students are learning, which I do respect. However, when students are representing the school and working directly with paying members of the public, I feel there should still be professional standards in appearance and conduct. Clothing such as crop tops and athletic-style mini shorts may be fine among peers in a classroom setting, but it did not seem appropriate while providing services to public clients.

I've gotten my hair cut by Jessica 2 times now. She is absolutely amazing. So easy to talk to,…read moreexperienced with curly hair, and knew how to do exactly what I asked for (wolf cut)

What a great studio! I was offered beverages right when I walked in and all of the staff members…read morewere very pleasant. Madeleine gave me a gorgeous hair cut, asked questions before and during the cut to make sure I was getting what I wanted, which I really really appreciated. Madeleine is great with layers - she gave me very well-blended curtain bangs, the perfect length, and of course the layers in the back. I got a lovely scalp massage before the haircut and the hair wash was very relaxing and all of their products smell wonderful. She was very personable and I felt very comfortable at the studio :) This will definitely be my new hair place!

I really didn't want to leave this review, but I feel as though people need to be aware of this if…read morethey are looking to book with Angie. I went in wanting a vivid partial, but she convinced me to do some really soft highlights that were super natural just to add a touch of dimension because of life circumstances. During my consultation, she said that was totally doable and suggested some partial baby lights. I let her know that sometimes my communication is a little poor and needed a bit of over explanation; she again said it was totally fine, and she could handle it. This was my first time getting highlights, so I am unfamiliar with the process. Not once did she check in with me about the tone or the shade of the highlights during the appointment.  After getting my hair styled, I had a bright (almost) platinum money piece. I was a bit surprised, but asked if she could just tone it down a bit. She immediately said she wasn't going to be in that weekend; I had no issues with waiting a week. I bought the amazing shampoo she recommended, thanked her, and went on my way. Went in the next week and had the roots blended and the tone brought closer to what I wanted. She dried the front, but it looked the same to me since the lighting in there is front lit and harsh white. It didn't help that the hair behind it was wet, so it was darker, which made the dry pieces look lighter. She told me to be brutally honest at the initial appointment, so I very kindly said I wasn't sure since it looked the same. We agreed that it was the lighting and that I would go home to check. This was after she monologued for 5 minutes about how she's a Malibu Barbie blonde specialist and not someone who does subtle blonde, that maybe I wasn't a highlight person and I should seek someone else (even though I had already complimented her multiple times on the highlights outside my bangs, I just didn't want the money piece). I Ieft after saying thank you and felt awful for voicing my concerns. Once I got home, it looked absolutely fantastic in better lighting. I shot her a text thanking her and apologized for not being able to tell in the salon. If it had been left at that, it would have been fine. I wasn't going back anyway, but I didn't feel compelled to write a review since, in the end, my hair was fine and I was treated fine. In the morning (yesterday), she responded, saying that we wouldn't be a good fit because she is an anxious person (basically telling me not to come back despite me being very patient, kind, and understanding). This was very unprofessional considering she told me to be honest and I was nothing but kind through the whole process. I am very disappointed that she did not turn me away during the consultation or even before the appointment when I made my needs as clear as possible, and she realized she wasn't a fit. I wish she had advertised that she was a "Malibu Barbie Specialist" at that point, or at least recommended me to someone else in the salon. Now I feel very unwelcome because of how she treated me during the adjustment, and the comment made in the DM's. Needless to say, I will not be returning, even to buy a refill of shampoo. :( TLDR:  Went in for a subtle natural highlight. I was told it could be done (with great enthusiasm) and I could be accommodated, just to later go in for an adjustment to be told I should've expected it since she was obviously a "Malibu Barbie Blonde Specialist." *Side note: I don't need a response from anyone; I just wanted to share my experience.*

The woman who cut my hair was nice, but I had asked for a low maintenance cut and that's not what I…read moregot. I couldn't replicate what the stylist had done, so I called (as my stylist said I could) and asked to have my bangs shortened and the hair flicking out over my ears taken off. The receptionist said I needed an appointment (even though the trim to make my haircut better would take under 5 minutes) and she could not get me in on any of the days I had time to go. The receptionist was less than friendly and definitely not accommodating. So, I will go to holiday parties with my shaggy hair and let people know I went to The Loft.

I was a hairdresser in the 60's and appreciate the quality work provided by Ken. His haircuts flow…read morewithout any cut marks and last even when I wait too long.

Looking for the perfect haircut? Look no further than Ken at Cha Cha! Ken is not only an incredibly…read moreprecise hairstylist but also a true artist who takes his time to listen to what you want and executes with diligent perfection. Even though I didn't give him much to work with, he still managed to give me one of the cutest haircuts I've ever had. Ken is trained in the Vidal Sassoon technique, which is to hairstyling what music theory is to a musician--an essential foundation that elevates his work to an art form. Honestly, with his level of skill and attention to detail, he could probably be charging twice as much in a big city. If you're looking for a stylist who will give you exactly what you're hoping for, I highly recommend Ken!