My best friend just turned 40 and wanted do have a massage day with a few friends. After researching several locations I feel truly blessed to have found this Spa. All my planning was done directly with Traci the owner. She is absolutely incredible!! Super accommodating, patient, informative, attentive, and so much more! Not only was she extremely helpful but the whole staff was wonderful. From checking in, our facials, and the massages they were all a very memorable experience. We booked the pamper deluxe party which included a massage, facial, charcuterie, snacks, goodie bags for the bday girl, and all her guest. To top it all the staff decorated for the bday and provided sash, bday banner, ballon's, and tiara. If I could give them 10 starts I would. This place was truly memorable, our facial was very informative and relax and our massages were top notch. I will definitely be going back. read more

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Today was my second time going to relax spa and beauty and let me tell you, they went above and beyond and continue to impress me. Today I got the royalty treatment with Angela and it was hands-down the best decision I made. I also want to add that if you decide to come in the month of February, they have a few great specials going on so I totally suggest taking advantage. I will definitely be back and I will be sure to book my routine appointments. read more

Relax Spa & Beauty - Royalty treatment wine after service! - Day Spas Near Me - Burbank, California

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Sahar at Relax and Spa Beauty is amazing! She's professional, gentle, and really knowledgeable about skincare. She made me feel comfortable and took great care of my skin. I left feeling refreshed and glowing. Highly recommend her! read more

Relax spa is the perfect name. The waiting area is beautiful and so peaceful and relaxing. Traci and Rochelle are so helpful and inviting. My facial with Anastasia was amazing. The products all smell wonderful and I float out of there every time. She exfoliates and does all the extractions I need. She ends with a shoulder, neck and upper arm massage that feels fabulous. I'm going to buy a package that will remind me to make appointments on a regular basis. It's my favorite place and Anastasia is the best. read more

Anastasia just gave me the most relaxing, restorative and renewing Dermalogica facial with microdermabrasion. I came in dehydrated and really tired, and left with glowing skin and a reset nervous system. I loved that my facial was blissfully quiet, and I almost drifted off to sleep. Lizeth made me feel welcome, and did not mind at all that I asked if there was spur of the moment availability. When I was done, Anastasia brought me a soothing cup of hot tea to end my visit on a perfectly soothing note. I will be back! Thank you, Anastasia and Lizeth! read more

I was gifted a certificate for a massage and I was very happy with their services. There is plenty of parking in the back. This place is very clean, each room feels comforting and the music creates a relaxing ambience. The massage was amazing with the right amount of pressure and I upgraded with the aromatherapy option and hot stones. I have since been back for more massages and a facial. You honestly cannot go wrong with either service. read more

Absolutely wonderful experience from start to finish, Relax Spa is my go-to place for self care! HUGE thanks to massage therapist Vicky B..: I presented her with a back and shoulders made of tension cables and anger; she transformed them into a human musculature system. She is a miracle worker and I'm so grateful. read more

I was greeted by 2 super friendly, and stunning women who were so welcoming! I just got back from the most relaxing luxurious facial with derma planning and I am very very pleased and so happy I decided to try them out. Anatasia is a master in her craft. They also have amazing promotions and the prices are great!. I was treated like a queen. I highly recommend this local spa. I will absolutely be coming back. I believe the next service will be a Firm and Glow with a microdermabrasion add-on! Yay!! read more

It is so peaceful and relaxing when you walk in. They offer you tea and they do amazing massages. One of my favorite spa places. Will be coming back. read more

I agree with the other reviews the atmosphere is nice and relaxing. Everyone is very friendly and make you feel welcome.

I receive a gift card from my team to Relax Spa & Beauty about a year ago. I had heard so many great things about the spa. Today after my hike, I was able to take time for self-care. It's a really nice spa tucked away in the heart of Burbank. Upon entrance you are checked in and taken to the infrared room to relax before your service. It was amazing. Afterwards, I had the "Night Night Facial" with a hand, neck and shoulder massage and it was amazing. I will definitely be back. Christina was very professional throughout my facial. I will definitely be back. Thank you team for making my day extra special. read more

Lisette should be the face of every business! So helpful and willing to explain each service! Sergio was my massage thee and he found muscles I didn't know I had! I slept for ten hours! Hjghly recommend this beautiful gem! read more

I was in need of body sculpting I've never done this before and I was a bit skeptical, however, In one treatment, I could see significant improvement. The staff is outstanding and truly exceeded my expectations. This is now going to be part of my continued body maintenance. read more

I've been here before for Reiki with Heather (who is amazing at Reiki)but had never gotten any other services until today. I was emailed a invite for their pre holiday party offering free mini services (facials, foot massages, eyebrow and lash consults, massages, reiki and ear seeding). I'm Just so happy I did RSVP late In the day while I was at work. I mean why not! I was already having a busy tiring week and could use some RELAXation so I went after work. The spa itself is like a little oasis beautifully decorated with such a good vibe! It was so nicely decorated for the holidays and they had a beautiful cheese board with all the fixings and wine too (I indulged in the yummy cucumber lemon water). I signed up for most of the services and enjoyed chatting with others while we waited to be called for the service. I did the eyelash consult and ended up getting an awesome deal with Kay for lashes. She was knowledgeable and suggested some ideas that I loved so I was in! Then my massage with Henry was so relieving for an ongoing shoulder pain I decided to book a full massage with him. He was attentive and really worked on my stress points where I actually felt some relief. I got called for my mini facial and Lissette was amazing. She gave me a consult on what would be best for my skin and after my face just glowed. During the facial the owner Traci was calling out the raffle winners for the night. I actually won! And I wasn't the only one! (Super cool))My next service was ear seeding. Something I knew nothing about was interested and Jenna was a wealth of info and blessed me with her gift! I'll have to do some more research on it further., but loved it and felt a sense of calmness in my spirit! All in all this spa has staff and an owner that REALLY care and invest in you! So it's a win win! I got some great deals on future services, an awesome chakra kit I won (made by Heather Reiki Master) and walked out feeling like a new person! The spa is clean, beautiful, with ample parking and they just make you feel great. Like I said a little oasis to retreat from life's stresses. Do your body, mind and soul a favor and book yourself a service you won't regret it! They have gift certificates and awesome products to purchase as well. Enjoy your trip to the urban oasis! read more

Relax Spa & Beauty - Storefront - Day Spas Near Me - Burbank, California

My birthday weekend massage ruined by disorganization and possible greed. I received a call the night before, 7:17 PM to be exact to notify me that a large party had booked my time slot at 11:00 AM for today, but when I booked it (about a week and a half in advance) it didn't show up. So I was asked if I could move my appointment to 12:00 PM. Keep in my mind the woman who called who sounds like the owner was not apologetic in any form. But I said, sure. My day was planned for but, an hour wouldn't hurt anything. But how do you NOT book a large party into your system unless it was a last minute request and the profit was just too good to pass up. Today at 10:11 AM I get another call asking if they could move me to 2:40 PM. I asked what was going on? She proceeded to say that they're very busy and are trying to accommodate other clients and they're calling to see who's willing to move their appointments. I expressed that it was rude to make room for "other clients" when I had made the appointment well in advance, it was my birthday weekend and I had plans for the day. I declined to move my appointment. I was so angry however, and knew I wouldn't enjoy the massage now, so I called back and told whoever answered the phone what happened and I was canceling. All I got was, oh, sorry for the inconvenience. I bought a new client package when I was there last because my experience with the facial I received was wonderful. And I bought one of their most expensive facials too, The Goddess Facial. Bought a cleanser and tipped generously. Guess it's going in the trash now because I know I won't be getting my money back or going back. Maybe I can donate the certificate to one of their "other clients" who are more important than a new client who was respectful, gracious and made an appointment in a timely manner. You never know what your clients might be going through. I've been stressed out from life, work and caring for an elderly mother who is very ill. This massage would have been very healing for me today. Be kinder and more apologetic when you have to make changes last minute. You're in the business of healing and caring for your clients after all. read more

My back and face have more pimples after the services. The massage was okay but the facial service was very bad.

Visited Relax Spa first time yesterday. Highly recommend. The spa was spotless and such a relaxing atmosphere. I selected an ENZYME Facial with an add on Oxygen Therapy. Christy did my facial was just a wonderful experience. Was super impressed by the care and attention I received at my facial appointment. First impressions count so much. Christy is great! She was very tentative and thorough explaining with detail what she was doing and what products she was using. I felt relaxed and at ease. Pretty impressed with final result. Will be back They carry a line of skin products as they explained I never once felted pressure. I purchased the Lira Sunscreen felt amazing on my face. Look forward to getting more products read more

I've been getting facials here for years and have always had a great experience. I struggle with adult acne, and feel like Traci and the estheticians genuinely care about helping me achieve the skin I want. I've been seeing Anastasia and she's wonderful! Recently, I got my first chemical peel and they took the time to walk me through the process, and check in with me each day about the results. Thank you Relax Spa! read more

I've been coming to this massage place since they opened. My mom actually use to go to their old location on Hollywood Way in burbank. But wow I love it. Lisset does the best facials ever. She is beyond educated. She knows exactly what to put on your face. She is so kind and really makes you feel like a queen. I just recently visited her last week and made my face feel completely different. She is the best! At the end of the facial she gave me a jar to pick one affirmation. I thought that was so nice. I love her! Melody C. was my masseuse. Wow. The second I walked into the room she asked me, what pressure would I like, what areas would I like to focus on and what areas to not touch. Once she started it was just lovely. The entire time of the massage she kept the same pressure and it was perfect. I was in heaven. Im honestly so happy with my two treatments. The actual spa is so cute! Super relaxing. read more

Traci and the staff are great. They were very accommodating, attentive, atmosphere was very relaxing. We had a surprise bridal shower there which exceeded above our expectation. We'll definitely come back soon. Thank you for the best bridal pampering party ever! read more

Relax Spa & Beauty - Day Spas Near Me - Burbank, California

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Why, oh why didn't I listen to the other negative reviews?! AVOID THIS UNORGANIZED BUSINESS AT ALL COSTS! I don't even know where to start. I have two kiddos and needed a day to relax. My husband bought me a Groupon (massage) for Relax Spa & Beauty as well as a gift card to a nail salon (not affiliated with this spa). Both offer online booking, which is fast, easy and convenient. Or so I thought. I booked the massage at Relax Spa & Beauty online the night before and I received a confirmation email (see attached photo). I didn't even go on the computer to open the email in its entirety as I checked over it and it said I was confirmed with Carmena. I figured I was good to go. The next day, the day of my appointment, I hop on Yelp to get the address of the spa. Another negative reviewer described a terrible experience where they were told they couldn't be accommodated when they showed up for their online-booked appointment because the spa's own online booking system isn't synced with their scheduling book at the front desk and the employees don't check their OWN ONLINE BOOKING SYSTEM TO COMPARE THE TWO. I got nervous, so I called in to the spa. Mind you, they had been open for hours at this point and I didn't receive any communication concerning the appt. ONLY the confirmation email. I explain to whom I assume to be the owner that I arranged childcare and was preparing to come in for my booked appt. She initially offers to honor the session. Okay, good. But then she goes on to explain that their online booking system is basically useless because apparently it's the customers responsibility to know if the spa has someone else booked in their appointment slot or not (right, that makes sense). I tell her she could have called me when the spa opened (you know, review your online bookings and your appt book in the spa and compare them, seems like the logical thing to do). Then she proceeds to tell me that not only can she no longer accommodate that time but that they're hosting a party for customers to come in and shop around I guess? So keeping my booked appt would be an inconvenience to them. This wasn't a private event, it was open to the public. And my massage was only an hour. It would have ended BEFORE this customer "event" was to occur. She stated "you wouldn't like it because we are prepping and you'll hear people talking". I told her because it is so difficult for me to get time away from the kids, my schedule is hectic, this was one of the only days for a long time I could sneak away for a spa day and I was fine with the noise of people, I could bring headphones. Easy solution. She places her hand over the phone and begins speaking to who I assume is Carmena. They're discussing putting me in some type of storage/small back room for the massage (because they needed the other space I guess?). Then I can hear the owner saying "yeah, right, I'm just going to tell her no, yeah no, this isn't going to work". How unprofessional are you, I can HEAR you discussing all of this. She says they can't do it because I'll hear talking despite the fact that I said I didn't care. I just wanted the time away and the massage for a painful back. Eventually she realizes that I'm okay with all the excuses she's throwing at me to get me to say "fine I'll cancel my appointment" that she tells me "I'll call you back and I'll comp you the massage you paid for through Groupon. I'll book you on the next available Sunday appointment" (I thought, okay, I can try to figure that out for tomorrow. It was Saturday 11/23). When I tell her Sunday could probably work she gets back on the phone with me after checking the book and says "okay we have Sunday Dec 8th". 2 weeks away? Are you KIDDING me?! I tell her never mind, forget about it. Her tone was defensive, aggressive, and rude. She did not CARE AT ALL that I was inconvenienced, that I had a booking. That rather than the business itself reach out first thing in the morning and say they are sorry they can't keep my booked appointment she waits until I call her an hour and a half before my appointment to treat me poorly, tell me I can come in, then retract that by cancelling the appointment entirely! She took ZERO responsibility for their crappy online booking service and took zero responsibility for the awful, unacceptable way she treated me. She didn't apologize. I was simply an inconvenience. Is it because it was a Groupon? Who knows. If you're going to treat your Groupon customers differently don't work with Groupon. I waited several weeks, giving this owner a chance to reach out before I wrote a negative review. I have YET to receive so much as a call or email!!! Groupon won't refund you if it's beyond 3 days. So I'm out almost $100 with no spa day. AVOID THIS PLACE, or at least the owner (the massage therapist might be awesome, guess I'll never get the chance to find out!). read more

Relax Spa & Beauty - Day Spas Near Me - Burbank, California

I had a Groupon for laser Lipo then bought a package of sculpt x. Which was cavitation, wood sculpting and radio frequency blah blah blah. Not sure but it was AMMMAZZING! I lost 4inches. My skin is tight after 4 kids. It promoted me to get on a better rating and work out regimen. I love this place!! The environment is super calm and welcoming. Tracy is FANTASTIC! I love her so much. This is the place to go if you want to get pampered and feel loved! read more

I got a facial by Lizette last week and it was amazing! She evaluated my skin and gave me the enzyme facial to help clear up my pores. And boy does it work! A week later my skin still looks amazing!!! Even her extractions were painless! Definitely recommend her! read more

This was my first time coming and Im so happy i did. Melody has magic hands! thank you for a great massage! I'll be back.

This place lives up to its name!!! I felt relaxed and by husband felt beautiful! We used a Groupon for a couples massage, which included a 1 hour facial, 1 hour full body massage, a glass of wine each and chocolates. We had Tatiana for the facial and Carmena for the massage and both were absolutely wonderful and very skilled! Their quality of work was matched by their great customer service and warm personalities. read more

I've been coming to Relax Spa for over 5 years. Out of all the facials and Esteticians I've had, Traci has been by far the BEST and more thorough. She does an impeccable job. I brought my boyfriend, my sister, my personal trainer & my girlfriend here and all have been serviced beyond their expectations. She's helped me with my skin issues from milia to congestion... she's been my skin doctor. I have purchased many of their products, especially the skin care products by Cell Renewal Systems (CRS). All have made a difference in results after prolonged use & Traci always has the best advisor & consultant for my skin needs or treatments. I always leave my sessions with a glowing face. I've also had a massage and it was so relaxing, I may have fallen asleep for the second half of it! Ha ha! Love this new location and love the staff. It is really clean, fresh and stylish in modern comfort. They are so friendly and pleasant. I highly recommend their services. I always take advantage of their series packages and be sure to get on their email list to get notice of their specials! read more

Relax Spa & Beauty - Curtain area (private rooms in back) - Day Spas Near Me - Burbank, California

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Valentina gets 5 stars for the BEST facial I have ever had in my life. She does what all the other girls do and then she starts to Massage your face, scalp, neck, shoulders, arms and she has the most advanced knowledge of the muscles in my upper body. Her touch is pure magic! She is extremely professional and charming. I will ONLY go back to see Valentina in the future at Relax Spa & Beauty in Burbank. Also.....5 stars for how clean and inviting this Spa is. I left there floating.... read more

I'm so relaxed I can hardly write this review. Seriously, these people mean what they say. I've had plenty of "spa" experiences that were just "okay". Relax Spa had me ready for night night. I had a Swedish Massage with Monica with two add-ons of a body scrub (I think it was Citrus Basil scented, but there were several to choose from) and I also added on greater intensity with focus on my neck and shoulders. Monica is certainly skilled as she hit all the right spots, spots that I didn't realize we're bothering me. She spent time on the back of my lower legs where there would be pain from wearing heels (I wear heels non-stop). Ahhhh, this felt phenomenal! I've NEVER had a masseuse rub there. What a shame. Now I'm ruined for all others. She did everything right okay, trust me. Heather gave me an Enzyme facial. This was just as relaxing and fabulous. The products smelled fresh, felt natural and light. She used a pumpkin enzyme/glycolic mixture at first, gave me an awesome facial massage (I mean seriously awesome), massaged my neck and shoulders, then applied a thick nourishing mask. I felt like I was there for hours with how relaxed I was. I added on a reflexology foot massage that seemed to go on for hours. These ladies aren't lazy with their add-ons, they put in work. I was highly impressed. I've done add-ons before and found it to be a rip-off and waste of money. Not here. I mean, I already told you I wear heels non-stop, this foot massage was heaven! In summary, I will return. The business was clean, the workers were friendly and professional and the prices are reasonable. read more

The best underarm wax I have ever had! Stayed in Burbank at the Marriott Hotel, this spa was listed on their website. I went on in, it was great experience. Appointments can be made through the site. Awesome prices for wellness special days. Had a long talk with the lady doing my wax, she turned out to be the owner. She was great, very nice explained the process as she was doing it, and suggestions for futures waxing (she could tell I have bad one in the past without me saying so). Trying to figure out how I can get back to that area so I can get another wax without simply traveling 6 hours for a wax... read more

Great spa - relaxing environment, good therapists, and Traci is great. Feels good to support an independently owned spa. Try them out!

This place is a gem in downtown Burbank. Traci (owner) is kind, thoughtful and knows how to run her business. I have been supporting this business through COVID restrictions because they need to stay in business. Her creativity to put cabana's outside during restrictions was genius! I have massages with Jonathan and Allan, both equally wonderful. I had a facial this week from Leni which was the best facial I have had. 3 days later my face still feels like I had a facial. Please support this business, I promise you will not be disappointed. read more

Booked a pamper party for 7 people to celebrate my birthday. We had appointments starting at 10 AM and had the entire place to ourselves until past noon when the next party came in. MONICA- the receptionist was so attentive! from the moment we walked in she was so warm and welcoming and already had wine and snacks for us ready on the table. she was so friendly even offered to take pictures of us, and always made sure our glass was full (she brought us water, wine, or juice). excellent customer service!!! CARMINA- WOW i get a lot of massages and i have been to many spas... but carmina has great hands!! she really is able to identify your problem areas and i felt so much better, would love to come back and have a full body 1 hour massage with her! def recommend! TATIANA- she did my facial and was equally skilled in her area, very warm and excellent customer service! BRIANA- i did not get any services from her, but a few girls in my party had their facials done by her and raved about it! I saw her in passing and she always wore a warm smile A WONDERFUL PLACE! highly recommend for a girls day! read more

I bought the couples massage n facial 60 minutes each & I absolutely loved it! Shana massaged us & Brianna did our facials I will definitely be back !they both had angel hands read more

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I personally have not been to this spa, however, I have received facials from Brianna before and she is absolutely wonderful. She is very gentle, polite and informative about the products she is using, took her time to assess my the needs of my skin (changes with the season). Front desk (Sara) if there is a misunderstanding please let the person you're speaking with know that you're taking something the wrong way instead of taking the misunderstanding to heart. I was explaining why I asked you to state your name on what was our second phone call. I just like to know who I'm speaking to so I can keep track because it's easier to communicate with someone who is already familiar with why you're calling, and you never gave me your name when you called. I was expecting Traci and so I ask "is this Traci?" You respond "no" with a long pause and so I had to ask your name and I tried my best to explain why I asked for it. I apologize if you somehow took this the wrong way read more

I couldn't have asked for a more relaxing massage! After months of waiting this gem opened up for indoor services - I had my massage with Johnathan and OMG! My stress is completely gone and i felt so relaxed I slept like a baby all weekend! Come here! The massages and facials are great!!! read more

Granted it was a groupon so guess I should not have expected top notch service. However, therapist asks no questions re: pressure (there are variances even with Swedish) or areas of focus. Totally left with a tight lower back which is the exact reason WHY i wanted a massage in the first place. Massaged with dry hands, like hello pump another dollop of lotion, please. She made very bizarre sounds throughout - perhaps what she thought I should have said? Lots of oohs and ahhs.... STILL tipped well but wanted to leave ASAP. Check-out lady asks nothing about feedback on massage just tries to upsell me on buying some $180 package specifically for new customers. Two days later started having pain and trouble with my reach.... Eek! Me thinks not. read more

My great experience :) My cousin got for me a gift certificate for fool body massage or it was deep tissue massage, I don't know whenever it was I went there recently and I am so happy. Marcela was the person who worked with me, she was very professional and very nice. First of all they have amazing costumer crevice, the management and the employees were super helpful by phone and even in person. They made me feel a queen. I work in beauty industry and I know what is mean costumer service and I always treat people how I would love to be treated. And at this please I was treated very well that's why I am giving 5 stars. If it was possible to give more I'll give more. The spa is very clean, smells great and looks very beautiful. Thank you everyone for the great crevice!!! I'll definitely go back!!! read more

Relax Spa & Beauty - That was Sunday morning and very relaxing, very nice of them to have a mini breakfast/dessert area, love this please. - Day Spas Near Me - Burbank, California

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I purchased a Groupon and went to Relax Spa in Burbank. It's a small place, and not super fancy, but it's clean and the massage was great. Greg was a fantastic masseur. I had a 60-minute combo massage. I had been having trouble with my shoulder and Greg totally took care of it. I look forward to going back in the new year when my schedule slows down. The only thing that was a bit challenging was the parking. There are only 2 spots in the back for them, and Hollywood Way is a bit busy for the street parking. read more

I absolutely love this gem! Tatiana is an expert at facials!! Not only is she great at knowing exactly what your skin needs, she helps you maintain the glow you leave with. My husband and I also go here for waxing. The receptionist is always friendly and welcoming. The minute you open the door, the calming scent relaxes you and you are well taken care of. Great business / Great service! read more

I booked a Royal Treatment with Melody. I have been searching for a massage therapist for the last 4 years since I moved to Burbank. I met with Melody and she explained the choices with the Royal Treatment. I definitely recommend the hot stones and reflexology. Her massage was the best, most relaxing massage I have had in years!! She was amazing! She was professional, caring, and answered any question I had. I will be back next month for another massage and highly recommend her. read more