I had a great experience coming here. Wayne helped us out and was very nice when it came to helping…read moreus choose a mattress. They had a great selection and He was very patient and taught us all the details about making a mattress decision. When they delivered the mattress it was also quick and easy and their team were careful when they installed it.

Brandon was extremely knowledge and was anle to fit us into the right mattresses. I had just moved…read moreto studio city and he was able to deliver same day. It was great because we had something to sleep on the first night there. He is a pleasure to work with and would recommend. Also he gave us a great price for 3 matresses.

I have never purchased a "nice" mattress in my entire life. I've always relied on cheap options…read morefrom Amazon but I am moving to a new apartment and this time I decided to get something nicer. I had visited another mattress store in Burbank and the sales people there were way too intense and pushy so it made me feel unconfident in buying from a store and figured it would be better to shop online. Then I took one last chance and visited this store and wow I am glad I did. Brandon was able to help me find a mattress I liked right away and truly listened to me and understood what I needed while also helping other customers at the same time. He never pressured me into a more expensive option and genuinely wanted me to enjoy what I ultimately decided on. He walked me through the financing options and helped me set up the perfect situation that fits my needs. He deserves 10 Stars if I were able to rate my experience beyond 5! I love my new Tempurpedic! Even the delivery people were awesome and helpful.

I wanted to reach out to give a special validation to Alain Dayal. With a recent mattress purchase…read morehe assisted us with patience, clarity and was very knowledgeable. In addition he was a great listener. I highly recommend Alain while visiting this store.

We had an absolutely wonderful experience at the mattress firm in studio city, Racheal asked us all…read morethe right questions about our needs and showed us 3 options that all fit in them. She helped us make the right decision about which one was best and she was very thorough when reviewing our warranty and other policies we needed to know about. It was a very stress free experience and we got a free bed frame!

Victoria was absolutely great to work with. Even though it was close to closing time, she still…read moretook her time to show us a variety of mattresses and made sure we didn't feel rushed at all. She really listened to my main concern...lower back pain, and was able to relate and guide me toward options that could help She was knowledgeable, patient, and genuinely attentive throughout the whole experience. Victoria made the process easy and enjoyable, and she was very warm, personable, and fun to shop with. I really appreciated her help and would definitely recommend working with her!

Walked into the first mattress shop we saw thinking we were just looking around but was met with…read moresuch wonderful service that we ended up buying the same day! They gave us a wonderful price and the service was spectacular! Would highly recommend coming here, I'm so in love with my new bed! :)

Mattress pros is the best mattress store in north Hollywood chris helped me find the best mattress…read morepossible and i have been able to sleep perfectly since, I highly recommend

Purchased two pillows from here they weren't in good condition at all. To make it worse I was…read moreunable to return them. Don't waste your money here. Not satisfied with my purchase.

The salesman here is really nice and they sell the number one bed I would buy after doing a ton of…read moreresearch on mattresses, OMI. It is customizable with 9 sections and 3 layers that are zipped up and look like a normal mattress but is totally customizable and you can order all the pieces to update them as needed. This is my Dream bed even over the Hastens bed. I went in a couple times and the owner was so nice and answered all my questions. I hope that people start to do more research on how much difference a healthy mattress can make in your life. If I could afford to buy a mattress here I would in a heartbeat. I love this store and the customer service. They also sell furniture and can recommend paint and other ways to green up your bedroom and they really try to help people to have a healthier home. It's the opposite of what a lot of companies do these days.

MattressStop was having a grand opening. Just went to look around but actually got a great deal on…read morea new mattress. Was delivered 2 days after purchase. Excellent customer service very friendly and knowledgeable employees.

Sergio has been a great help with choosing my mattress. The pricing here is very reasonable as I…read moretoured a couple mattress stores prior to coming. With Sergio's help, it was reassuring I was choosing a mattress that fit to the preferences I wanted along with meeting my budget.

Jeff was awesome! Helped me picked out the perfect mattress for my comfort! Best deals in LAread more

Geoff had great customer service and was very patient and explained everything so I could make the…read moremost informed choice for me.

Although my wife and I are not ready to purchase a mattress quite yet (we are in the research…read morephase), we wanted to pass on the positive experience we had at this Sleep Number store. David was very informative and patient with our questions. We can tell when we are being "Sold to", but this was a 100% zero pressure sales environment.

I had high hopes for Sleep Number, but my experience was incredibly disappointing…read more I spent nearly $4,000 between the mattress, pillows, shipping, and related fees on what I believed would be a premium sleep setup. Unfortunately, the mattress that arrived felt nothing like the one I tested in the showroom. The in-store model felt supportive and high quality. What was delivered to my home felt more like a glorified air mattress. The pillow buying experience wasn't much better. I had to make multiple trips back to the store and exchange pillows several times before finding one that was even remotely acceptable. After three trips back and forth, I finally settled on a pillow that I still don't particularly like. For a company that markets itself as a sleep expert, I expected much better products. The entire trial period was filled with anxiety because I couldn't wait for the return window to open. I kept trying to convince myself I would adjust to it, but every night I was reminded that it simply wasn't comfortable. My fiancé would move a leg and I would feel my shoulders start to move from the motion transfer. The biggest shock came when I actually lifted the mattress and realized that most of what I had paid for was essentially an air chamber system. It was difficult to understand how a mattress at this price point could feel like it was made up largely of air. The fees made the experience even worse. I paid over $500 in delivery and related charges, which is far more than what many competing mattress companies charge. Most competitors offer low-cost delivery and free returns or pickups if you're unhappy. Sleep Number charged me a substantial amount to deliver the mattress and then another $250 to return it. Paying some of the highest delivery and return fees in the industry for what is arguably one of the lightest mattresses on the market is hard to justify. What really frustrated me was watching the pickup crew remove the mattress. They literally dragged it across my apartment floors and down the outdoor entrance onto a dirty sidewalk. Seeing how casually it was handled made it obvious that the mattress wasn't being carefully returned to inventory or even donated. It looked like it was headed straight for disposal. Knowing that, it's even harder to understand why customers are charged such excessive delivery and return fees. To me it seems like it could a way to fully cover their costs for the horrible mattresses even when customers are not satisfied. For a company that markets itself as a premium sleep brand, I expected a premium product. Instead, I received a mattress that felt nothing like the showroom model, spent weeks counting down the days until I could return it, had to repeatedly exchange pillows to find one I could tolerate, and ended up paying $500+ in fees for the privilege of returning everything. Between the massive fees, the difference between the showroom mattress and the delivered product, the pillow hassle, and the realization that much of the mattress is essentially an air system, the entire process felt more like a costly lesson than a premium purchase. This was one of the most disappointing purchases I've ever made, and I would strongly encourage anyone considering Sleep Number to carefully review the product construction, fees, and return policy before spending their money. My response to Chris V: Thank you for your response, but my concerns are not limited to the return fees or customer service. A major part of my disappointment is the mattress itself! I had horrible anxiety each night of the trial because every move I made was affecting my partner's sleep and vice versa. I haven't slept on an air mattress since i was a teenager and after night two or three i woke up and realized thats exactly what this was. In addition mattress I tried in the showroom felt nothing like the mattress that was delivered to my home. After spending nearly $4,000 on the mattress, pillows, delivery, and related fees, I expected a premium sleep experience. Instead, the mattress felt more like an inexpensive air mattress. To be clear, I do not expect to try a mattress for 30 days completely free of charge. I understand there are costs associated with delivery and returns. However, I find it ridiculous that I had to spend over $500 in delivery fees for a cal king mattress i can lift with one arm, that gave me a month of awful sleep and failed to live up to what was REPRESENTED IN THE STORE. My review reflects both the poor value of the mattress itself and the excessive fees associated with purchasing it. I would encourage prospective customers to compare Sleep Number with other mattress brands before making a purchase decision. I advise you, Chris, to have the team at the store along with upper management come up with a solution and reach out to me, as over the phone customer service could not provide any solution and were actually quite rude and talking over me.

Went in to test mattresses and ended up finding the perfect one. Thank you, Étienne -- I truly…read morefound my mattress made in heaven... I can't wait to sleep in the clouds tonight. Twenty years ago I bought a mattress here and decided to come back -- best decision ever. Étienne made sure I was choosing the right fit and took his time explaining every mattress I tried. Sit 'n Sleep definitely hired the best sales rep -- more salespeople should learn sales etiquette from him. Gracias -- I enjoyed every second of the experience. Highly recommend coming here. -Carlos Moreno Jr

Mike Strand was an absolute blessing. I walked in frustrated looking for an adjustable bed & walked…read moreout feeling like a family. If you are in need of a bed you must go and see Mike. He is very informative and will find what you want so when you walk out you are happy & confident with your purchase. Thank You Mike....

Tom is a super cool guy! Very friendly and doesn't have a high pressure sales schtick like some…read moreplaces do. My wife and I needed a new loveseat pronto! I checked out Yelp and saw the reviews here. So we checked it out. We found a loveseat we liked and the price was right! Tom even delivered it himself same day! We will definitely be back when we need a new furniture piece! Thanks Tom!

If you live in the valley and are in need of a couch, look no further than Tom at the NoHo…read moreFurniture Outlet! We went through a long search process and a failed online order before finally walking into Tom's shop. He worked with us patiently - we sat on the various couches in the store and discussed our ideal shape, dimensions and color for our space. In just under a couple of weeks, we have our new couch and it's beautiful! Tom makes the process smooth and the product is well worth his price (which was reasonable and appropriate for what we received).