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    Reliable Appliance Repair

    1.0 (1 review)

    Services - Reliable Appliance Repair

    Appliance repair

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    9 months ago

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    Lake Area Appliance Service

    Lake Area Appliance Service

    1.7
    (70 reviews)

    Great service and workers always strive to make the problem go away ..used them for our…read morerefrigerator and oven ..Highly recommend Them ....WIN WIN APPILANCE COMPANY Victoria F.

    To Whom It May Concern, I, Genesis Castillo-Mendez, along…read morewith Erik Mendez, am writing to formally request a reassignment of the contractor currently assigned to our service request with American Home Shield. We no longer wish to work with the assigned contractor due to ongoing communication issues and lack of responsiveness. Multiple attempts to contact them by phone and voicemail have gone unanswered, and this has delayed proper evaluation of our appliance. Additionally, it is our understanding that the claim was marked as denied prior to a complete diagnostic report being provided. This was discussed during a phone call with your team at approximately 10:30 AM on May 1, 2026. We are concerned that a determination may have been made without a full and thorough professional assessment. Given these circumstances, we are requesting: Assignment of a new, responsive contractor to evaluate the refrigerator A complete and properly documented diagnosis before any final claim determination The opportunity to provide additional information or a second opinion if necessary We also want to emphasize the urgency of this matter. The refrigerator is currently non-functional, and we have temperature-sensitive items including infant milk and medication that require proper cooling. The delays and lack of communication have created a time-sensitive hardship for our household. Please confirm in writing that a new contractor will be assigned and advise on next steps as soon as possible. Thank you for your prompt attention to this matter. Sincerely, Genesis Castillo-Mendez Erik Mendez

    Reliable Appliance Repair - homeappliancerepair - Updated June 2026

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