We had them out for an upright freezer not holding freezing temps well and the tech cleared out…read moresome ice from the drainage area. It worked fine for a couple of months. However, we later found out FROM ANOTHER REPAIR COMPANY that there was also ice formed BEHIND a panel that Appliance Rescue Service didn't even check. We later had Appliance Rescue Service come look at a dishwasher problem, and was quoted almost $500 to fix it. OTHER REPAIR COMPANY is going to fix it for $225. So while we initially liked Appliance Rescue Service, we come to find out they are less than thorough in their assessment, and also overpriced. We do NOT recommend them.

Appliance Rescue Service is on top of their game. They got back to me quickly after my request for…read moreservice, had someone scheduled for two days out, and Billy was there on time, very polite, extremely knowledgable and was able to quickly diagnose the problem with our ice maker. This required a part which he said could take around a week, but they had the part in 2 days and he was scheduled to install the part the next day. While here I asked him a question about my dishwasher and in a few minutes he had that figured out and replaced a bad part that was in the truck. Absolutely great service. Thank you!

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

I just want to give a shoutout to the owner Duane for helping our church's kitchen get back up and…read morerunning! He knows his way around commercial appliances as will as home appliances. And we were in a predicament so he came the next business day and gave us a very good deal. Can't say enough nice things about him and his company! Thanks Duane!!!

Abel was my original tech. He knew his stuff! I had them here through American Home Shield. When…read morehe came back with parts for my dryer, he had another tech with him, whose name escapes me (sorry). These guys went above and beyond and I'm so pleased. Great customer service and professionalism and politeness. This hasn't always been my experience through AHS contractors (though eventually I get good companies), so I'm quite pleased.

Great customer service! I had a problem with my old washing machine that I couldn't figure out on…read moremy own. They were helpful and willing to work with me until the problem was fixed. Prices were competitive, but fair, and came with outstanding customer service that is hard to find.

Super impressed -…read moreappointment setting was a breeze - my first set of appliance was of the wrong size. - competitive pricing I would not hesitate to recommend them

Bought a used dryer after moving here and it began making noise. Fabio came out right away after…read morecalling and was very factual. He examined the machine and walked us through what was causing the issue, which was two rollers basically dissolving. He was able to make the fix right there saving us a lot of money if we had to go buy this exact matching unit to our washer new. Thanks for the help!

Good service, quality and a solid value. Overall would recommend for appliance repairread more

The absolute best - technician showed up on time, quickly had me back up and running and was very…read morereasonably priced! Thank you!!

Highly recommend. Call the replace the door on my microwave and instead he saved me money by…read morefiguring out how to fix the door. Was very personable and seemed customer service driven can highly recommend.

Big M's Appliance Repair is a reliable and reputable company. They have excellent response times…read moreand timely service appointments. We were thoroughly satisfied with the service provided and will be utilizing them again in the future.

Came to look at work on a property and stole a blower. Did not return messages or calls. Do not…read morerecommend trusting this guy in your home.

Best repair company around! I recently had some work done at my home and the attention to detail,…read moreand the knowledge they offer is outstanding. Jeremy was awesome. I defiantly will be calling him if i have any work that needs to be done!!!!