Needed service on my 2009 Ford Escape "brake system". Im a new resident in Pittsburgh, wasn't sure where to go, so I googled repair shops near me, Reliance Auto Service was first on my feed. Read their reviews and made a decision to take my vehicle to them based on their numerous five stars. I took my car to the shop at 9am, the front desk clerks man and woman were both very helpful, patient, and accommodating; the mechanics as well. I explained to them my car issues, they gave me a quote, by the end of the day my car was fixed (they were very busy). It's been almost a week, my car is running great, back to normal. I can now safely vouch as a satisfied customer for Reliance, I highly recommend them. read more

Pedro is certainly the , he has always given me quality work and at a fair price, I wouldn't take my vehicle anywhere else, and the good thing is that I'm in walking distance read more

Service is fantastic. Pedro and Maria were both very helpful and upfront with timing and more importantly cost. Had my '16 Outlander checked in for an Evap Core Replacement. Job is pretty labor intensive but they delivered on time... read more

Went to this place twice with the same problem. The first time they recharged my A/C, after me telling them it had already gotten recharged. They recharged it anyway, no work up or to see is there any leak they charged me $352. 3 months later it was running hot again brought it back and they said a leak. They supposedly fixed it and kept my car for a week and charged me $972 and they broke my windshield which was another $249. And a week later it's running hot again I refusing to pay. Take your car somewhere else it's sad cause I have brought my other car to them and never had a problem until now. read more

Reliance Auto Service - Broken winsheild - Auto Repair Near Me - Bay Point, California

Pedro the owner is very professional and has great customer service. BUT the lady in front office has no knowledge of how smog works. Come here and ask for Pedro for customer service not the lady!!!! read more

Pedro and staff were wonderful!! I brought my 96 Chevy impala to get multiple things done. Radiator, thermostat, alternator, battery etc , they were great on work and pricing!!! read more

This auto repair shop does great work at a reasonable price and gives excellent customer service! Our three cars have been serviced here for the past five years! read more

Your business has a lot of class . I have taken a few cars there & always a one work. its the only place to get your cars repaired . Fantastic job on my 2019 rav4.. read more

Reliance Auto Service, Pablo did a great job fixing my vehicle. I had no AC for 2 years and now i needed it fixed. I didn't know to turn to so i called and asked who he would recommend. He told me we now do AC service, when i brought it in his mechanics diagnosis the problem fixed it. I asked him if he could check my front brakes because another retsilertoldme that i needed front brakes and he informed me you still have meat on those brakes. Pablo is honest, and showed me what mechanics lack is being honest and doing a great job. He didn't take advantage and thats what lacks in todays mechanics. I will always go to Pablo, I know he has my back. Great Job Pablo Yours truly R.M. read more

My biggest concern with visiting a mechanic is the looming "am I going to get ripped off?" feeling in the back of my mind. I have been going to reliance for over 10 years because the owner was always transparent about what needed to be fixed, and would only perform a repair after I was informed, and left me feeling good about our transaction. After the previous owner retired, I continued coming to the shop and have been pleased that they continue to provide the same honest service I have been able to trust. They are very friendly, are transparent with any repairs that need to be done, and offer honest transactions at a good value. For example, I just brought one of my cars in for a brake change, and he let me know that he was able to sand down the rotors rather than completely needing to replace them, which saved me over $100. Another time, I brought my Camaro SS in for a brake job. It requires high performance brakes which can be pricey, but I ended up paying less than half of what Chevrolet dealerships quoted me. As a result, I will continue to visit Reliance for all of my automotive needs. read more

I recommend Reliance. They took in my dying 2000 Dodge Caravan, and got it running like new for way less $$ than I expected. Thanks! read more

Reliance often busy but they are Willing to take a look at my car when we call. We have a 9 year old car but still good condition since we can depend on. Price is reasonable and calls us when things are done. read more

ABSOLUTE RIP OFF. I should have done my due diligence and read reviews first because I can certainly agree with everyone saying these people just failed their smog off visual inspections and charged them. If you call this place or ask them how long the wait is.. there probably isn't one because people don't want to go to businesses that operate like this. Went in to get our SUV smogged, failed it over a catch can that does not require EO carb sticker in the first place and didn't notify me until AFTER the fact. Instead of telling me, letting me fix the issue then re-smogging, they failed it and charged me. Such an inconvenience to deal with. Complete scammers. Will be reporting to BAR. Edit: they called back, said they were incorrect and offered to resmog my car. I declined and they refunded me my money. read more

I miss living local to this shop!!! Trustworthy, valuable, RELIABLE! Friendly hard working people inside who will take wonderful care of your car and repair with care, quality and knowledge. It's beyond worth anything they've ever charged me just having a place I knew I could always rely on if something went wrong. Been a few times I had to call ahead to leave my car infront of the shop before opening with the keys in their mail chute and it's never been an Issue. It's sooo hard to find another spot now that I've moved, I nearly drove down a few hours last time I needed a repair and regret not doing so ! read more

Very honest and low price for work. Won't charge for analysis of car problem. ASE certified.

Came in, and im gonna be honest im driving an old piece of shit 2000 corrolla but.. regardless if i come in needing an inspection or work done of some sort, INSPECT, do your job! Drove up and dude didnt even look into ANYTHING before claiming my car didnt have a brake problem but a transmission problem. I told him that its a brake problem but then again im not a mechanic so i wont argue with a self proclaimed one, however there was no effort to assist me. Just trash. If you dont wanna do something just be honest and say that. There was no effort in servicing my needs or concerns. Never again. Update: so i went to Pittsburg auto and turns out i was right. It wasnt a transmission issue but a brake issue, they fixed everything.. so yeah dont go here. read more

I have been going to Paul for about two decades and if that is not a testament to the quality of their work, when there are tons of competition, then I don't know what is. Yes - some people won't get what they believe they deserve or need, but with automotive repair there are discoveries or challenges. Paul has delivered for me every time. The absolute best thing I can share with you - I TRUST this dude 100%. Integrity defined! read more

The lady at the reception is very polite and the cost for their services are really good as well. Not absurd like other shops would charge you. The workers there are also very kind and hard working! It's perfect for me because I live just 2 mins away! read more

I had some work done on my older truck. I had a catalytic converter installed and needed a Test only smog test. Owner told me to drive it a bit. I drove it over 100 miles and return to do a smog test. This is my 2nd attempt to get smog done for this truck. Apparently the wife took a scanner out to my truck. I did not see where she plugged in the scanner but she told me to drive it for another week before coming back for a test. It is a waste of my time to even bother coming back to this shop. I called another shop and owner told me only 1996 and newer needs to have computer scanned with a OBD2 scanner. I paid for a Test only already but would rather pay another shop to do the job correctly and promptly. This shop has the worse customer service I have ever seen. I am totally unhappy with all the running around and time wasted waiting. I hope other customers who have had a terrible experience spread the word to their friends and family to not go to this shop because they really don't care about taking care of repeat customers at all. My regret was to even let them install my catalytic converter. I had to leave my truck overnight when other shop would just put me next in line to be serviced. Not this shop. On my 1st try, I had customers who happened to come in after me got their smog test done and left way before my truck was even looked at. So based on my own experience, I would never return back to this shop even though it is closer to my home. read more

I have to pull back my review since Paul left, my experience with the new owner left me with an $800 bill at ANOTHER place for an $80 oil change. Maybe he's trying to get started, maybe he's a new mechanic, but my one and only experience with him was not good. read more

Not happy with their service. Extremely bad customer service. Took my car for a smog check. The car fail due to the obd2 computer did not turn during this test due to the car was sitting for a while and the battery died. If he was a good professional Machanic he would have explain and offer to re test after driving the car 15 or 20 miles he did not do this . I rate their service 0 do not go to this place. He charged me $49.00 I will never go back. read more

Pedro is very honest and a hard worker. I have been taking my car and truck for repairs here since 2000 when Paula was the owner and feel confident in the work they do. Good customer service. read more

I called to ask for a quote and the lady I talked to is really nice. I called here because it's closeby to my place and I'm in a hurry. They told me they're not busy and I can come anytime today. So I went to this place and they took care of my car's situation right away. No upselling after inspection unlike any other shops. The service I need is cheaper than others. I'll come back again for sure. Really nice and honest people. read more

Had to wait a long time, terrible service, overpriced, cannot do the work they claim, and not competent.

I went in for a smog for my '12 Toyota Camry. Service was friendly, and professional. They got me in, and out in a timely manner.

I have goin to reliance for years to service my old car and i have found them very accomodating and reliable, not to mention discounted and reasonable pricing. I have no problems with them and i am satisfied with the work they have done. I did my breaks, wheel axel bearings replaced here among other things. No idea why they say this place is a joke when they can't properly explained what kind of service they did to make them give a bad review. read more

We have been taking our vehicles to Reliance Auto since moving to the East Bay 3 1/2 years ago, and have appreciated their honesty and reliability. read more

$97 for a brake and light inspection. Make sure your front AND rear brakes have been replaced within the last year and have 60% tread. It's $48 if you need another inspection. The staff is friendly but they acted like I didn't want to pay just because I was asking about the price. This place has one of the cheapest inspections I've seen. read more

What can i say, these guys know what they are doing. Fast, honest, reliable, and always do a great job. This is my local shop to go to, who i depend on for big jobs. I have had 4 cars worked on here, and they are sharp. I l can trust them, and they are dependable. Been going there for years. read more

I just found this place after my car needed Cadilic converter . Small local shop but very honest and the price was great. I grew up with my father and grandfather as mechanic so i knew what was wrong and needed to be fixed and they didn't try once to up sale me or lie. they are busy but worth the wait ! i'm happy to find someone close that i trust . read more

Save your money and go else where. Only one person working there is licensed, and its Paul. His customer service is poor. THEY WILL RIP YOU OFF. Reporting this place to BAR. Find an honest mechanic on yelp with 5 star reviews. But dont go here to reliance. read more

I just had my front wheel bearings (couldn't figure out the noise I was hearing, the noise can only be heard driving 30 mph ^) for my 2004 Honda Accord done yesterday. and wanted to review how well it turned out. The noise is gone and I feel good knowing that Paul saved me about $130.00 if I went to the dealership. Thanks Paul. I will be a regular to your shop because I know I can trust you and you will take care of my car. Everyone needs someone they can trust. It's hard to find mechanics that are trustworthy now a days. read more

Very friendly people. I got my car smog tested here before! They were able to repair my 98 Honda CR-V. So happy my family goes here.

If I could I would give zero stars! Very disappointed in this place and would definitely NEVER go back nor recommend!!! Went to get my car smog today and apparently my car was not ready to get smog, but they still went ahead and "did" the test. Car ended passing everything except my OBD2 was not ready and he still charged me $49! The guy never mentioned to me that if for any reason my car failed, I would not be able to smog it again for free like other smog places. He said I had to pay full price to retest my car again. Such a rip off!!!!!! read more

this is the worst place ever!!! i took my car to get a smog check today my car has been running great never had a light on of any sort and now that i took it to get smogged the "service engine" light is on!!! ugh... they just charged me $40.00 and told me to talk to my mechanic!! really!! so disappointed!!! they are such a rip off!! read more

I usually do not write reviews but I will say that this establishment is phenomenal. I needed a new power steering pump and ac compressor installed on my 1999 Acura RL and Paul and his team succeeded far beyond my expectations. The customer service was excellent as they provided great suggestions and feedback to complete the job. I will definitely be recommending this shop to everyone as this will be my new identified shop for repairs and service. read more

So pleased to have the friendliest, most honest, reliable, and reasonably priced auto repair shop in my neighborhood. They will have mine and family's business as they are trustworthy, knowledgeable, and do good work. read more

Fixed Air Conditioning I brought my car in thinking I probably needed a new compressor for the AC. I had already checked the pressure on the low port side but didn't have equipment to check the rest. They did a diagnostic and arrived at the same conclusion. They did the replacement fast and gave me a good deal. AC works great now! read more

took my car there for cooling system repair, car now has leaks in more places after they replaced all the hoses, radiator, water pump, and belt. when they removed my radiator, they should have topped off the transmission fluid (about 1-1.5 quarts) they didn't and caused damage to my transmission because of low fluid, their rates are great, but their work is sub par. Now I'm stuck with a damaged German car read more

I have 5 old cars that have needed almost everything done over the 10+ years that I have used Reliance. I do not think that you can find a better, more honest and reliable mechanic than Paul. I am 70 years old and know cars. I drive 15 miles to use Reliance rather than many more shops that are closer to me. Be careful listening to the negative reviews as I suspect they have a hidden agenda. read more