I originally called Clean Air to check out an old scary pellet stove in a house I just purchased…read more They came out and did an inspection, free of charge, and then reasonably said "we can't fix this" (it was super old and rusty and definitely not going to be safe) - and so we discussed options. The guy worked through some different heating options with me, since I wanted to replace the old baseboard heaters. After we settled on a mini split heat pump, he stayed and took some measurements and we came up with a quote on the spot, considering the different pump sizes, brands, and layouts. They then worked with me to get the financing to make it possible. The installation for 2 outdoor units and 3 heads was done in a single day, and then another day for the electrical work to hook up. The crew was very nice and respectful of my space. Unfortunately some control wires got crossed during the installation (so the coolant was going to the wrong unit) and it took me a while to diagnose why the temps were so weird between the two units upstairs. But once I called and asked about it, they came right out and fixed the issue and it's been working great ever since!

Not a customer, but a neighbor of a customer. There was no reason why their van had to be parked on…read morethe sidewalk, but it was. This sidewalk connects two sections of a heavily-used recreational trail, but because it was parked on the sidewalk, people had to walk into the street to get around it. Lots of elders in this neighborhood use that sidewalk for their exercise. There isn't a sidewalk on the other side of the street that people can use instead. I contacted the company via FB to let them know, but got no response. I'd waited an hour before posting here hoping that my FB message would prompt them to move it. Didn't happen. It was parked there for at least an hour before I went to FB. I know who I WON'T be calling for HVAC services. Rude, y'all.

I had Clint Defries's at west mechanical in an emergency situation. The art store in my building…read morewas without heat and if cold weather came in it affects the paints. It was during the holidays so a challenge for installation but west mechanical prioritized the install and the tenant was very pleased and thankful. Clint was also excellent in following up himself with not only me but my tenant Danielle as well. Thank you Clint and West Mechanical for efficient service and fair price for the replacement heater.

great service and quality! we recently needed to upgrade…read moreour water heater. they came out. made a recommendation for one that would save us on our monthly bills but also had some rebates we could use. super impressed. would highly recommend

Update: Alana, who answered my calls and emails, is amazing…read more Tiera, the CEO, was understating and compassionate. We did reach an amicable resolution to the situation. I'd give them a solid 3.5 for the outstanding customer service, keeping in mind that at the end of the day, their technician did damage the old faucet. The office team and Matt were all nice and easy to work with. Was disappointed that in order to remove the old faucet Matt had to cut it off, which rendered it unusable, and did not ask if we were okay with that. (It was a Grohe unit that retails for $400) We discovered that the new faucet was not installed correctly. As a result, the pull out hose is fraying and we have very low water pressure. Have reached out to the company and will update once I hear back.

If you need anything HVAC done, these are your guys! Better pricing than other companies around,…read morevery professional, and they did an amazing job in a short amount of time! Couldn't recommend them more!

Aaron is a great guy, and was super efficient with troubleshooting the motor repair for my natural…read moregas furnace. Trouble located, motor removed, part ordered, insurance company contacted and repair complete in under one hour of MY time (two visits under half hour each). While at my home, I found Aaron friendly and conversant, and careful of his impact in my super clean space. He keeps his tools and work vehicle clean and organized. Four Seasons was the second contractor called for my repair, after I learned that my appliance insurance policy uses his service. The first company I called suggested the wrong repair and even suggested the appliance was old enough parts may not be available, and that I might need a whole new furnace! All for a seized up motor. Thank goodness for Aaron's honest expertise!!

Honest. Prompt. Caring. Great workmanship with attention to details. He left the job site cleaner…read morethan he found it. I give 4 Seasons my highest recommendation.

I have used Lynden Sheet Metal for 3 major installations and could NOT be happier with the results…read more They were NOT the cheapest but there price was not out of line. Here is the reason, I started with them. When we moved here in 2021, I called them and 4 of their competitors. LSM and Marrs are the only two that responded. it came down to availability and trust. Trust was from multiple people that I know that gave me a great review and I am really happy i listened to them. Since then, we had them on two additional installs and a couple service calls and they have been consistently top notch. The installs have consisted of mini-splits as well as Heating and Airconditioning units so our experience is not just one type of install. Next will be Gas fireplaces in our home. I HIGHLY recommend them!

We have been using LSM I believe since 2014. We have always been happy with them, until this year…read more There was a new person in training, which we all need to learn, no issues with that, but Every time I look at our fireplace, it's a constant reminder of how it went wrong this time. Somehow the front of the fireplace was damaged when the gas fireplace was cleaned. They didn't say anything about it, and I have really tried not to say anything, to just let it go, but I have decided I just can't use them anymore. If they had just told me about it and made arrangements to have it repaired, I would have respected it and been happy.

Great service. John is knowledgeable, professional, and friendly. Answered all our questions.read more

They did boiler maintenance for 20 years for me. Boiler for that time with 3 zones only cost 200 a…read moreyear. Yep I kept tract.Then I wanted continuous hot water so they put in a combination boiler /hot water heater that lasts another 20 years (3 years ago) and it has worked great. Altho it cost more than I had paid in the past I don't have to keep switching out water heaters every 6 years. I think they do quality work at a reasonable price. Never upsell. Always on time. If they break a part they replace it free. They use good parts. They have an annual service which gives you 10% off for the year if you have the annual service. The best heating repair. They put in furnace and AC for my neighbor and found her a great discount. I had discounts on my boiler yet I got quality equipment. This last year they replaced a motor piece in my 20 year old gas insert fireplace. Great Work, Good prices, helpful staff. Ethical.

I have mixed feelings bout Northwest Energy Systems (NES). I used them 3 times, once to install a…read morewater heater (great experience; original review), a second time to repair a gas leak (things went terribly wrong), a third time to investigate this oily burnt foul smell in the kitchen (dissatisfied). PROS + Most of the people at NES are nice. Chris in Sales is professional and easy to work with. Dan, the own, went out of his way to make things right when my gas leak repair went REALLY bad. CONS - When I had a gas leak in the garage, this one technician misdiagnosed and replaced a gas pipe that was not leaking. A few hours after the technician left, I called them to ask to send the technician back as I was still smelling gas in the garage. The receptionist REFUSED to send him back because she did not believe I was still smelling gas. As it turned out, the technician had replaced a line that was not leaking. After spending several hours, the technician finally located where it's really leaking. Unfortunately, this is not the end of my ordeal. They put a temporary hookup so that I can at least use the water heater before they can fix the leak on a later day. Then, the temporary hookup leaked! It was after hours, but I called NES and left a message for the on-call person. I ended up having to call the Cascade Natural Gas emergency line as I did not receive a call back, and Cascade Natural Gas shut off my main gas line. Because of the misdiagnosis and the failure to respond to my after-hour request, Dan, the owner, gave me his personal cell number in case I have difficulty reaching them. - The same technician was sent to my house a couple days ago when I requested to investigate the foul smell I noticed in the kitchen. Ok, the previous time, he was reluctant to investigate the issue any further as he thought he had fixed the leak. This time as well, he was reluctant to do anything. First thing he said was "I don't know what to tell you." So, I asked him to at least check for a gas leak. 10 minutes later he left, and I received a bill for $92.40 ($85 trip charge plus tax). As I requested a service call, I did pay (the entire bill), but I expressed to the office my concerns about this technician's unwillingness to help me TWICE. I am not even calling this technician incompetent, but it's a waste of money at least if he's not willing to help his customers. The office promised me to send someone else in the future. It is my Yelp review policy not to name names to avoid "public shaming." However, if you're considering to hire NES and want to know which technician I'm talking about, please PM me. I can share the information in private. ************************************************************ If you found my review helpful, don't forget to hit "useful" and/or "cool"! It helps other Yelpers. If you liked my review, follow me on Yelp or send me a friending request. Stay safe and healthy and keep Yelping!

I have had great experiences with this company. They have been helpful and friendly. Big shout out…read moreto Mindy and Dan for doing everything so safely during the pandemic. Also very much appreciated that I actually had a scheduled time and a call alerting me to arrival.

Next day repair and service for furnace failure. Well…read moretrained technician; professional and polite.

Very professional. Spent time to explain the process. Friendly and knowledgeable. Glad to have…read morethis service done right.